We purchased a home that had a decorative fountain that had been neglected for quite some time - calcium build-up, grime, algae. A real mess. It was an absolute pleasure to deal with the entire team at Bullfrog. They were communicative, responsive, provided a prompt and very reasonable bid and we were fortunate to have co-owner Jarin inspect, advise and ultimately perform the work needed. We would use Bullfrog again and highly recommend them to anyone looking for quality service and positive results. Thanks Bulldog! read more

The tile looks amazing! Would have liked some more attention when pressure washing the pebbletec as they didn't spend much time on that. Feel it could have been done a bit better with more attention to detail. But, overall, very satisfied. read more

Had my very neglected water feature cleaned. I actually thought it was beyond fixing. I was really wrong! Gage at Bullfrog went over and above all expectations to bring it back to life. I am so pleased, and plan to go on a regular maintenance schedule to keep it looking beautiful. And, the price was extremely fair and reasonable!!! Thanks, Bullfrog! read more

Bullfrog did a fantastic job on my pool and spa! Gage got them sparkling clean, and Jaron replaced the lights and self-leveler! They went above and beyond! Tiffanie in the office is great too! I highly recommend! read more

I made an appointment with Bullfrog to clean the calcium deposit off the tile on my pool. The people are very professional and respectful. My problem with Bullfrog is from the time they contacted me, to the time I got home was approximately 1-1/2 hours and the tech was gone. Obviously, that was very quick to say the least. To me the calcium was not that bad if they had time to set up, do the job and pack up and leave. The estimate was $486.00 and I paid $486.00. To me the price and the amount of work done, does not my sense to me. Although the job was done and hopefully done well. I will never use this company again. I feel that I was taken advantage of and left feeling like I over paid. Bill G. read more

I haven't used their services yet, but called for a quote and was pleasantly pleased with the customer service. I was set up with an appointment for just a couple days out. Chase came to evaluate the pool and write a quote. He was very knowledgeable and professional. Have heard nothing but good things about this company. read more

Hey everyone! Just wanted to share my experience with Bullfrog in case you're thinking of hiring them for tile cleaning and acid wash. I kept getting their ads in the mail and they always looked tempting. I'm extra cautious about hiring contractors because I've had to deal with shoddy work when I tried to save a few bucks before. I don't mind paying a bit more for quality service, so I was hopeful about Bullfrog based on the quality of their advertisements and the reviews online. Things started off friendly and professional - I called, they sounded nice, and I explained what I needed. They said I'd get a callback with a quote, and after an hour or so, I did. I approved it, and was told someone would follow up to schedule. Then things got a little awkward. Bullfrog called back three times just to get the scheduling sorted; it felt like they may subcontract the work, but I'm not 100% sure about that.. The first time, they forgot to ask about washout access for draining. The second time, they asked if I had a gate code. The third time, I was told they couldn't honor the original quote without a sales visit. I had already mentioned calcium spots on my pebble tech that I wanted cleaned with an acid wash, but then I was hit with a surprise - there's a per-spot charge for calcium build up. I was pretty turned off by that, so I canceled right away. Coincidentally, after all that upselling and hassle, I shopped around and found out that Bullfrog charges about double what other local tile cleaning companies charge. So, in the end, I'm pretty sure they're taking advantage of customers with sales tactics that aren't really fair or competitive with the local market. Definitely get a few quotes before hiring! Bullfrog's upselling pricing model defiantly caused me to look at other bids which ended up saving me a ton of money. Hope this helps! read more

Tile cleaned today... Excellent job Easy to schedule w/follow-up reminders Tech was on time and very professional Highly recommend and will hire again. Thank you! read more

Expensive but only joint in town for tile. Are booked up for a few months. Business opportunity to open another calcium cleaning company Rating 4 because of price and two months to schedule. Overall good company. Recommend but a tad expensive if you do the cost per hour calculation read more

I used Bullfrog once. Initially, the pool looked good. Afterwards, as it dried I noticed many areas that were not throughly cleaned. Additionally, I noticed a glass in a lantern on the pool edge had been broken by the beads used in cleaning. The serviceman did not mention the broken glass. I sent Bullfrog pictures and they wanted to return. I declined - they did enough damage the first time. The pool had been refilled and I didn't want them to cause more damage. For over $600, I will never use Bullfrog again!! read more

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I just had my tile cleaned today by Josh from Bullfrog. I'm very impressed with the professionalism beginning with the initial contact through the completion of the work. They are professional, knowledgeable and kept me informed every step of the way. Thank you Bullfrog.... It's now my go to company for tile cleaning. Highly recommended. read more

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They were friendly, knowledgeable and prompt. They did a great job on getting the calcium out of our pool!

Recently had the calcium removed from our pool tile and the silicone deck joint replaced. From scheduling the appointment to the completion of the job, I was very pleased. The individual who cleaned the tile and repaired the deck joint was very courteous. The best part is that we didn't have to drain the pool. I would highly recommend using Bullfrog Pool Tile Cleaning. read more

I recently moved into my home just 3 months ago. Before moving in, I had a full professional inspection done on the pool and all of the equipment, and everything was in perfect working condition. Not a single issue was reported. Shortly after settling in, I made the unfortunate decision to hire this company for service--and that's when everything started going downhill. From the beginning, they recommended an acid wash and quoted me nearly $2,000. I was desperate to get the pool cleaned, so I agreed. It took an entire month to even schedule the service, and in that time, my pool got worse. When a technician finally showed up, he drained all the water and then claimed an acid wash wasn't necessary, saying the pool was stained from a "chemical imbalance." It was clear he didn't know what he was talking about, and worse, he acted with a dismissive, lazy attitude. This was supposed to be a simple one-day job and turned into a two-day mess. Their staff seems untrained and unqualified. I genuinely don't believe they have the proper education or experience to be servicing pools. They contradict each other, give inconsistent recommendations, and seem more interested in pushing expensive services than actually helping customers. Then came the biggest red flag: after working with them, I was told my salt system was now "broken" and had to be replaced--for a total of $400 ($200 for the part and $200 in labor). This was shocking, considering the pool passed inspection with flying colors just 3 months earlier. It felt like they were inventing problems just to charge me more. It's become clear that their business model relies on taking advantage of customers who may not know better. It's dishonest and predatory. To top it all off, months later, someone wearing the company's shirt began pounding on my door early in the morning. I hadn't scheduled any service. He entered my backyard without permission, causing my dogs to go crazy. When I called the office, they acted clueless and said they didn't know who it was--until I confronted the man and got his name, and only then did they admit he was one of their employees. No call, no text, no heads-up--just a random guy in my yard. Completely unacceptable. This company operates with zero professionalism, zero communication, and zero integrity. They seem to be more focused on dominating the Phoenix market than providing any real service or value. I don't know how they maintain such high reviews--maybe they invest more in manipulating online feedback than actually doing the job right. I would strongly advise anyone to stay away from this company. My experience was filled with delays, lies, surprise charges, unprofessional behavior, and a clear lack of honesty. There are plenty of other companies out there--don't fall into the trap of hiring this one just because of a polished website or high review count. Worst pool company I've ever dealt with, hands down. read more

The Bullfrog Team did a great job removing all the calcium and build up from the tiles in our pool this morning! They were efficient and cost effective, and it was obvious that this was not their first rodeo because they really knew what they were doing, which reflects expertise and knowledge! Our pool is only 3 years old, but the calcium built up pretty quickly. Now it looks just like new again. Thanks Bullfrogs! See ya next year! read more

Tile clean/repair complete and looks great. On time, professional and great communication. read more

Bullfrog Pool Tile Cleaning - Clean tile and repaired tile. - Pool Cleaners Near Me - Peoria, Arizona

They did a great job draining and cleaning my pool. Everyone from the owner to the scheduler to the crew that worked on the pool was friendly and professional. I will use them again. read more

I couldn't be happier with the job Bullfrog performed on our pool. My tech, Gage, came out the day before to drain the pool and gave me an exact amount to do the job and what that entails. Gage came back the next day and removed the white line on the tile. After completing that he started the acid wash. Our pool had dark blotchy areas on the pool walls and floor. When Gage poured the acid down the pool walls you could see the black areas run down with the acid. It was gross looking. Once he finished acid washing he pressure washed the pool. What the acid missed the power wash took care of the rest. He finished with a coat of sealer on the tile. The sealer gives a little sheen to the tile. I like the look. I'll be using Bullfrog for all of my pool cleaning projects. read more

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Great service with very professional technician. Very satisfied with the calcium removal on the tile and pebble tec cleaning. Prices are in line with the services provided. I highly recommend Bullfrog. read more

This company is incredibly dishonest, the owner Clay Bixler tries to charge for things that are not needed and doesn't answer calls or messages when you try and reach him. I wouldn't trust them to be honest with anything. read more

Great service done by Carlos and his crew. Instead of cleaning the tile, we opted to replace the tile. The before and after tells the story. A terrific business with everyone (those who answers the phone and those who come and the work). This was artisan level work. read more

Bullfrog Pool Tile Cleaning - This is before - Pool Cleaners Near Me - Peoria, Arizona

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Highly recommend Bullfrog! Scheduling process couldn't have been easier. Was able to get a phone quote based on pics, which was spot on once tech got here. They answered all my questions as I've never never utilized this service before. Justin the tech was awesome! Arrived on time and completed the job timely and thoroughly. Pool was cloudy afterwards but cleared overnight. I have a salt system with glass tile, so as you can see by photos, they were worth every dime! read more

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Totally impressed with the work completed this morning! I've spent MANY of my pool days hand scrubbing the calcium build up off the tiles, and I absolutely dreaded it. Searched out a few quotes and read lots of reviews and finally decided on Bullfrog. While it took a while to get an appointment (booked roughly a month ago), it was worth the wait. I HIGHLY recommend booking early. Also, be prepared to be flexible as my appointment was adjusted a couple times based on a variety of reasons. In the end, again, totally worth it... but another good reason to book early. Their tech, Christian, showed up first thing this morning, took a quick measurement of the pool to determine the final price, reviewed it all with me prior to starting work and then jumped in! He drained off a few inches of the water into the house's clean out drain to better expose the tile and used compressed air and a mild abrasive (biodegradable and will be mostly vacuumed out) to clean each tile. A quick pass over the grout also brought back its brightness. Was really impressed with how quick and how well the job was accomplished. The tech also mentioned it will take a couple days for the water to clear up after the cleaning, so book it on a Mon-Wed if you plan on having a swim event soon after. While it's probably safe to swim in immediately after, you'll likely have a sandy residue on ya. A couple days of normal filtering should take care of any residual cloudiness. I'll also tell ya that I priced out several other companies and Bullfrog had a much more reasonable quote/final price tag. Their crew, customer service, and overall experience was excellent. Hope you have the same experience and a beautiful pool, too! :) read more

I have used Bullfrog pool tile cleaning for several years now and they are the best! They do an excellent job cleaning my pool and spa tile as well as draining and acid washing the pebble tec interior. I had this service done recently and Gage from Bullfrog found an issue with the interior of my pool that I was able to report to my pool company and get it fixed before refilling the pool. Thank goodness this company has such meticulous employees! I would recommend this company to anyone who wants to keep their pool tile and pool interior looking like new! Thank you Gage and thanks to Bullfrog for being such a great company! Christine Tisdale read more

Used Bullfrog for the first time to remove the calcium buildup on our pool tile - specifically the raised wall where there had been a leak from our water feature. The young man that came out did a wonderful job our tile looks brand new. He was friendly, informative and professional. Highly recommend and will use them again (because in AZ, we know that calcium will return eventually). read more

Very overpriced (labor) fee in my opinion. My request for drainage, spray cleaning, and "Acid Wash", a 2.25 hour job, onsite including time to set-up draining pump, and tube. My service request included making sure the pop-ups filtering worked. The tech said he sprayed them and they should be fine. They are are not fine. Nothing was done on pop-ups at all. Additionally, I requested regular service to maintain my pool. They showed interest to get the Acid Bath cleaning job for $650 + tip. They are not in the business of maintaining pools due to staffing. Polite, but I don't recommend. Maybe one bad experience. Why me. Shame. read more

Fast affordable and they did a great job on my pool tile looks awesome almost like brand new the crew that works the phones back at home bases a lot of fun to deal with on the phone. Great group of people highly recommend this business. read more

My small in ground spa with a negative edge was in desperate need of tile cleaning. I had used Bullfrog in the past and I knew I trusted their work. This last week they, once again, treated me to a fantastic job cleaning my tile. They are always courteous and thorough. I won't use any other company. read more

My large pool is 25 years old and has never been emptied and cleaned. Certainly not in the 10 years I have owned my home. I did my due diligence in researching pool cleaning companies and decided on Bull Frog. What a perfect choice. From start to finish the company and all the employees were awesome. Excellent communication, excellent technicians. They were knowledgeable, responsive and respectful. My pool looks brand new. I couldn't be happier. The cost was quite reasonable too. I shall not be waiting to redo my pool when it needs it and I won't hesitate to use Bull Frog for all future needs. read more

So impressed with this company and their customer service. They tried a couple times to move me up on the schedule, but I had conflicts and could not do it. Martin called upon approach to let me know ow when he was going to arrive and they pretty arrived to the time booked Martin explained the process and clearly outlined any issues that could arise. He cleaned up after the tile cleaning and was super friendly My suggestion would be to supply the technicians with ear plugs as that compressor is very loud to work around read more

I'm prepping my house to go on the market for sale. A friend recommended eye contact bullfrog to help clean all of my tile in my pool because I had a lot of calcium buildup that was not aesthetically pleasing to the eye. I was on a pretty tight time crunch and was very pleasantly surprised that they were willing to work with me and get the work done very quickly. Their technician was professional and very personable and was in and out of here in no time and the pool has not looked this good since I had it put in 15 years ago. I will absolutely refer and pass along your company to anyone I know looking to have work done. Many thanks read more

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I had bullfrog pool and tile cleaning, put in a new filter and pump today. I just want to say what an excellent job they did. I'm so happy I found this company for all my Pool needs. If there was 10 stars I would definitely give this company 10 stars. From tile cleaning, repairing my tiles to putting a new filter and pump in. I am one happy customer. read more

Bullfrog Pool Tile Cleaning - Before - Pool Cleaners Near Me - Peoria, Arizona

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We've been having an issue with calcium buildup on our new pool. It drives me out of my mind and how no clue how to clean it. Saw an ad for Bullfrog and decided to give them a try. They have been outstanding from the first call thru getting the job done. Jordan our technician was very friendly and extremely knowledgeable. He knocked it out of the park. It is exactly what I was hoping for. read more

Bullfrog Pool Tile Cleaning - Before - Pool Cleaners Near Me - Peoria, Arizona

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If you have a pool, you know all about the battle of keeping the water line tiles and waterfall wall tiles free of buildup. We have used Bullfrog twice now, and couldn't be happier. Tiles look great, and they take great care as to not damage any of them. Thank you Bullfrog .. and thank you for working us in to your schedule. We really appreciate it. read more

Christin came to do my pool tile cleaning on 5/12 and did an awesome job. He was friendly, professional, and answered all my questions. He was very thorough and explained what i needed to do on my end. I will request him again in the future. Ellen read more

I definitely recommend Bullfrog to clean the calcium build up around the pool. Keeping calcium from excessively building up helps extend the life of the pool. I spent a lot of money at our local pool supply store purchasing recommended chemicals, brushes, and pumice stones with not luck. After a couple hour visit from Bullfrog it looks brand new again. Every one is so friendly and they were really good about rescheduling when we had to make a unexpected business trip out of town. read more

A technician was scheduled for "today" to give a firm quote. The appointment was scheduled last week. I rearranged my schedule and waited all day. No call, no text, no update until 4:30 pm, telling me the technician could not make my appointment and if I could reschedule. I dialed the phone number, and got a recording that the "next available representative will be with you". After waiting at home ALL day, I was not about to wait on the phone. I've always learned and lived by "you only have once change to make a good first impression". I don't know their level of work, obviously, but will be looking at other companies with better customer service. UPDATE: Jardin called and came out first thing the next day (today) and apologized for the inconvenience and mix-up. He provided me a quote with an additional discount. I'm in the que for scheduling, so I am changing my rating from 1 star to 3 stars and will fully update it once the project is complete. UPDATE 2: Jardin worked very hard to get our project on the schedule sooner than the anticipated August time frame. They were able to schedule our tile cleaning with a couple days to make thing right. The job was finished today and the quality, customer service and work ethic were outstanding! I'm changing my rating to 5 stars and will definitely use them for future cleaning. read more

This was the first time that we've used Bullfrog out to blast my pool tile, they came recommended by my regular pool maintenance guy. The service results were EXCELLENT, office communications with staff were pleasant, and Eric who actually did the blasting was super nice and worked efficiently and clean. Based upon this positive experience with Bullfrog, we feel comfortable recommending them. read more

Great company for cleaning the calcium deposits off my waterfall tile. Very efficient, notifying me via text regarding their arrival time. Very professional, cleaning up after the job. Highly recommend their services. read more

After a long hot summer our swimming pool built up a nice annoying calcium line on our tile. So I called Bullfrog Pool Tile Cleaning. I am glad I did. Now the calcium line is gone and my tile looks brand new. Not to mention they use no glass beads which is great for the environment. Do yourself a favor and call Bullfrog pool tile cleaning to make your swimming pool tile look new again. read more

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