I love their food, so many TV's it was exciting But Haley the bartender was a true highlight Thank You read more

In the past, due to 'rona, this place really bothered me because I DIDN'T want to order on the app with a QR code. I wanted service! Thankfully the service is back! No more QR code required and even though my favorite, cardiac nightmare, cheese curd burger is no longer on the menu, I discovered this delightful beer cheese cheesesteak sammich. I loved it! Thank you Buffalo Wild Wings for coming back to reality! Large and clean dining area, I'm happy to make this place a go to once again now that they truly offer full service back again. read more

Buffalo Wild Wings - Beer Cheese Cheesesteak - American Near Me - Santee, California

I came in for a mobile order. It was scheduled to be ready at 5:15 and was not ready till 5:30. If you place a mobile order be mindful it may take longer than expected. Mykenna helped us and gave us a heads up it will be longer rather than us waiting and wondering. The food was fresh and warm even after our drive home. The wedges were crispy and seasoned well. The wings were wet and had plenty of sauce. The waiting area for pickup has a waiting area that allows you to view the TV. Definitely a good place to place a Togo order, just be cautious of the time. read more

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Amazing black bean burger and salad was good too! Stayed pretty healthy and asked for mustard and ketchup on the side! read more

Buffalo Wild Wings - Had the black bean burger and house salad no dressing! It was delicious def recommend if you want a vegetarian option! - American Near Me - Santee, California

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I just wanted to take a moment to recognize a few amazing employees at Buffalo Wild Wings who always make our visits so enjoyable. Sarah, one of the bartenders, is fantastic. She's always attentive, brings our drinks and food quickly, and is genuinely kind. We always look forward to seeing her because she makes us feel so comfortable--like we've known each other for years. Haley, another bartender, is just as great. She's friendly, attentive, and keeps the energy upbeat. She really helps create a fun and welcoming atmosphere, and we always enjoy when she's there. Vero, also a bartender, deserves a shoutout as well. She's very welcoming, attentive, and adds to the positive vibe every time we visit. It's always a pleasure being served by her. Michael, one of the managers, is also wonderful. He greets us as soon as we walk in with such warmth and friendliness, making us feel like regulars he's known forever. It's clear he truly cares about the customers and the overall experience. What really stands out is how consistent they all are--every visit feels just as welcoming as the last. Even when it's busy, they stay on top of everything and keep a positive attitude. They all go above and beyond, and they're a big part of why we keep coming back. read more

The food's always good this time. I got a side of a sweet honey and honey barbecue side of fries. The place was busy service is great as always, and the ambience is busy. read more

Buffalo Wild Wings - Sweet barbecue and honey garlic with a side of fries - American Near Me - Santee, California

We went to Buffalo Wild Wings and had, without exaggeration, the worst service I've ever experienced anywhere. Rudee, our server, was completely incompetent from start to finish. The few chicken wings we got were decent--but even that was overshadowed by how unbelievably bad the service was. We didn't get our drinks until we were already halfway done eating, and our carrots and celery showed up after we had completely finished. What kind of service is that? Then came my mom's meal--which was a complete disaster. The first time, they brought out the wrong order. The second time, the food came out looking like it had been completely sabotaged. It was disgusting and inedible. Instead of fixing it properly, they brought out a burger--but at that point, my mom didn't even get to eat. She was already put off, left hungry, and had a stomach ache. She didn't trust the food at that point and was afraid to even touch the burger, worried it had been messed with too, so we took it home hoping maybe it would at least be decent. We ended up taking the burger home, and somehow it got even worse. When we checked it, it was absolutely disgusting--there was black crust-like stuff inside the burger, and we had no idea what it even was. Completely unacceptable and honestly concerning. What makes this even worse is that the restaurant wasn't busy. There is absolutely no excuse for service this bad. It honestly felt like our waitress didn't care, didn't want to be there, and had no clue what she was doing. She essentially abandoned our table because she couldn't handle the situation she created. I will give credit where it's due--the manager stepped in and handled things professionally. He clearly knows what he's doing. Unfortunately, he's being dragged down by staff like this. I've been coming here for years and have had plenty of great experiences, but this was on another level--in the worst way possible. This wasn't just "bad service," this was embarrassing, careless, and completely unacceptable. To the manager: you did your job well, but you seriously need to reevaluate who you have working the floor. Service like this doesn't just hurt one table--it ruins your entire reputation. If this is the standard now, it's no surprise your ratings are so low. And to make things crystal clear--we are normally very generous tippers. We consistently tip well and even go out of our way to throw extra toward the kitchen staff because we respect the people behind the scenes. But because of this waitress and the way this entire situation was handled, this is one of the rare times where absolutely no tip was deserved. Not a single dollar. That's how bad this experience truly was. read more

This one of my birthday stops to get free goodies. Everything was delicious. 6 boneless wings. I got orange wing sauce w bleu cheese and my friend ordered fried pickles. The chipotle mayo dipping sauce for the pickles was so good! They also have pepsi products like Mtn Dew. Lots of parking. Wheelchair accessible. Our server was Emily. Very attentive, friendly, helpful. We will definitely go back. read more

Buffalo Wild Wings - Orange sauce bonless wings w fried pickles. - American Near Me - Santee, California

Was told the wait time was 25 minutes, waited 35. $12 for a 3 piece meal which came with exactly 10 fries, two strips and the third was 100% cartilage and breading. $15 for 10 wings were not extra crispy as requested but soggy, cold and hardly any meat on them. Missing ranch/blue cheese no vegetables. My fried pickles were cold, soggy and flavorless-completely inedible for $15. Thanks for making 7-11 look like a gourmet restaurant in comparison! I remember why it's been 10 years since we came last. Thanks for the reminder. read more

Extremely dissatisfied. I've brought my family here before, a short distance from our home. We came to eat dinner tonight. Didn't even begin eating before my wife noticed what we thought was a single hair in our food. When we looked closely we found multiple wings had long human hairs. We chose not to make a scene. We waited several minutes trying to get the waitress's attention. She came over and she seemed unsurprised and said she'll remove would remove the meal from the bill. Was declined a remake of the food. I was charged for our drinks and the rest of the food on the table which was barely picked at. Waitress said that the staff needs to do a better job of checking the food and even claims to inspect every tray herself and said she didn't see anything. I pointed out how it was a single hair. There were hairs in at least 4 separate areas of a 20pc tray of wings. I am beyond frustrated. Thats the last time we eat here. read more

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Man, my friend and I come here often. The service is great and the food is good. I would recommend it. The prices are great cause my friend, while being a billionaire, is really cheap and always "forgets" his wallet. So I end up paying. Jasmine, Veronica, Audrey, Hannah, Sarah, Sam and even the head boss, CODY, are great. Come have fun. Me and my buddy will be here. read more

Buffalo Wild Wings - American Near Me - Santee, California

Came here for a happy hour special. Got a pitcher of beer and some chips & queso. The queso was delicious! The chili extra side was super tiny, but it was good. The waitress was very friendly, but there weren't enough employees for the time we went in, so we didn't end up ordering anything further. I'd come back to try different flavored wings. read more

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My husband and I have been enjoying lunch at this location for the last few years. The servers are great, especially Katelyn who has been our server many times. She is always very friendly and welcoming. Their food is always warm and tasty and comes out in a reasonable amount of time. This is a great location to watch sports on several tv's and enjoy some pretty amazing food! read more

Went for the unlimited apps and some entrees, left with much disappointment. The fried pickles were on the "rare" side of the frying: they were breaded and fried, but opaque and white with very little browning and the pickles themselves were just slightly warm. Onion rings dissolved and weren't crispy, they just sort of fell apart in your hands before each bite. Mozzarella sticks were the only thing worth eating, and even they weren't that great. Service wasn't bad, just very lonely since there was only one girl acting as host, bus girl and waitress in the entire restaurant. The vibe was a tell tale sign of the franchise: it's lonely and ignored, overpriced and overrated, and it's just another casual dining empire's fall. read more

Cold and hard fries, cold wings, it's suffocating to eat. I hate to say it but it wasn't a good experience.

Came here late night on a weekend around 11pm. The food was alright and did come out hot and fresh. The drink tasted really sweet like juice and didn't really taste any alcohol. The server was kind and attentive. read more

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This place is of poor quality. It smells real bad....there has been so much beer spilled in this place over the years, that they cannot get the smell out. If you know what a dive bar smells like, you know what I mean. The wings ( which they are supposed to be known for), are little crack wings. $13.00 for 6 little baby chick wings....bad value. The waitresses don't pick up the plates, after eating, and they look like they just rolled out of bed. I just feel sorry for the guy that goes here with his friends or family, and is hungry, and gets stuck with a bill of $160...or more. read more

We used to come here at least twice a month, now maybe once a month. And in the future probably never visit bww as much as I love me some wings and nice glass of some beers. Went in today with my 2 daughters. The wings were ice cold, the fries was less quality than the once you can get at a 7/11. The hostess said they don't have anyone serving the booths, where funny thing the servers walk right by the booths coming in and out getting the food. Our waitress never came back to fill the soda for my kids after we waiting 15 minutes we left without getting a refill. I've noticed every time we come here we never see a manager. What kind of a clown ass environment restaurant is this chain heading into? Where is the person in charge to make sure customers get what they come for, the service, and more importantly the good wings and food bww used to serve. It's been a pleasure. Won't be coming back for a Long time. read more

We went this past Sunday and watched the Padres game. Ordered a beer and cheesesteak sandwich. My wife ordered a Bloody Mary and a BLT. Both the drinks and food were good. The service was very good and we had a nice time. read more

OMAR was horrible. Worst service i have ever experienced. He was rude, not attentive, got our order wrong, rushed us taking our order, took forever to take our order, distracted talking to his coworkers, the list could go on. read more

You can tell our server was overworked and overwhelmed. She was covering an entire side of the restaurant. They ran out of cups for drinks. Our order took forever. Please hire more people. read more

Where do I start? I did not read the previous reviews prior to coming in since Santee for me and my husband has been a hidden spot for customer service and wait times. Just briefly east of San Diego, it is a short drive for when we don't feel social enough to go near the coast. With that being said, we went to Santee's BWW because it is closer to us at Scripps Ranch and it is our beloved Santee (the place of modern stores, no wait time, and great customer service). When we arrived there were a few people waiting to be seated yet the place was... empty? I assumed those waiting were larger parties as their dining room was literally almost empty. So, I ask for a table for two and we were told 15-20 min. Whew! No biggie. We were called within the set time so that was good. I was still confused about the place being almost empty but I did manage to count two waitresses, one bar tender, and one host. My logic is that they might be short staffed. Understandable. When we were taken to our table, it made absolutely no sense. There were some empty booths with food that had been sitting there for a while and they wanted us to sit in between a bunch of people but more specifically right next to a big group where we were so cramped up so I simply moved the food from one of the booths to the table they offered us and apologized to the waitress because we didn't feel comfortable sitting in between a ton of people when the place was empty. She said it was totally okay so that was cool! When we ordered, our appetizer was a bit cold and super salty compared to other times/locations. My drink had dried up strawberry around the glass as if the drink had been sitting for a long time and they just didn't want to throw it away or perhaps they just don't wash the glasses properly? The wings were delicious as usual but we were kind of out of it already by the experience so we just took it to go. Lastly there was food on top of the decorations? So weird! I feel so bad for the waitresses! They should have more staff on shift to make it run smoother IMO. read more

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Writing this review makes me sad... because we used to love this place. You walk in and it looks the same; lots of TVs, sports, and menu- but it's sadly not. The beer selection is still good; and the beer was fresh and he glass was cold- so bonus points for that. The service was good too. Here come the heartbreak- the boneless wings were just... under par. The chicken its self was good- not over cooked, still juicy, but the sauce???? Not good. - they were barely tossed in the sauce, -pretty sure I received the wrong sauce - the flavor was just meh and tasted.... Cheap. We ordered veggies, the celery was good but the BABY CARROTS- not sticks- literally tiny baby store carrots were white, dry and minuscule. Really overall it was a disappointment. So. Dang. Sad. I may give it another chance down the road; but I won't be excited or not first choice for wings any time soon. read more

Cold food and old they don't care I told her please fresh and hot but still cold and old. Very bad service and they don't respect read more

Buffalo Wild Wings - Wings are cold and old they have bad service I told them hot and fresh and they keep bringing cold and old. Bad service and bad food - American Near Me - Santee, California

Food is not bad. Only issue that food does take long to get. Food was a little under cook and cold. Drinks are good tho especially during happy hour. The ambiance is great for watching sport events. read more

Why does it SMELL SO BAD in here? I walked in for a pickup order and was literally disgusted. My instincts told me to run outside for fresh air but I had to grab my order, I almost didn't even want to eat it after experiencing the smell of this place. Something very wrong is happening here.. I do not understand how the workers or customers are dealing with this. It's not even old dive bar smelling... its more of a smell like a trash dump and crematorium. read more

I come to this bww with my family often. And today Cody helped us place our Togo order after I messed everything up. He was so extremely helpful . Great customer service. read more

If I could give them 0 starts I would, I ordered online since I had some friends over got their special 20$ for 20 wings and comes with the fries and sides of veggies or whatever you would like, I drove to pick the order in, and there was a guy there chit chatting with a pair of girls which, btw I've been a host before and you are to great everyone and they were not customers seemed more like friends of these girls, and I was left there just starting , hoping he would be like "hey, pick up?" Right ? No, wrong he left and looked all lost in the back for a long time , I saw my order and checked that my name was right on it, and I decided to take it, and I left . I shrugged that off and I drove home , we were all hungry so upon spreading the items on the table , I was so surprised. The fries and the wedges were almost gone, like dude for a 20 pack you would expect a decent amount of food . Service was bad and the food was mediocre, so much for the amounts of sauces they offer because the lemon pepper was not it... more like a wing dripped in thick grease , we just could not . I just ordered from Wingstop, because girl, no , spending 40$ plus on wings and a burger that had no flavor was not worth it. Bad experience and it's the 2nd time, 4 years ago I tried it once and this is the last time. read more

Buffalo Wild Wings - What's in the photo? Disappointments is what's going on. Baby portion for a large party order . - American Near Me - Santee, California

I would give zero stars but that's apparently not an option. It's a Friday afternoon (7.22.2022) and we just attempted to eat at the Santee Buffalo Wild Wings We walked into a basically empty restaurant (maybe 8 tables were in use and there were 3 guys at the bar) and were told the wait would be 5 minutes....... Ummmmmm why..... your restaurant is empty! We sat and waited for over the 5 minutes we were told to wait and the minute my husband told the hostess to take us off the list she replied "but your next, I was just about to get you". No one had left so I'm not exactly sure what the hell is going on. We will NEVER go back! Also there was a waitress sitting at a table in the back talking to what I assume might have been a manager..... read more

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"Ordered 20 traditional wings and 20 boneless for pickup at Buffalo Wild Wings. Showed up right at the estimated time of 3:40 PM, only to be told the food wasn't ready and the time was just an estimate. No big rush at the restaurant, but I waited until 4:00 PM for my order. Finally, they handed me 40 boneless wings... all wrong. If you're looking for consistency, customer service, or a basic wing order done right, look elsewhere. This experience was a total joke." read more

This is a terrible establishment they took forever to seat us. Took even longer to get food an order. They cut us off after one beer even though it's Sunday with football games and everyone is yelling yet we were the ones being loud. Servers were distracted talking to one another rather than focused on serving tables. Couldn't get one's ones attention after multiple tries. Will not be going back. read more

Save your money and don't come to this location. I never thought I would be saying this because I have always been a huge bdubs fan but unfortunately after today, I'm done. Worst experience, the food was cold and the servers seem overwhelmed because there is not enough workers. Don't come to this location. read more

I would definitely not return to this establishment. My family and I were seated at a booth with old French fries scattered all over the floor. My mom had to politely ask the waitress to bring a broom so we wouldn't keep stepping on them. To make matters worse, the place had a strong, unpleasant smell of urine. I waited 30 minutes for a chicken Caesar salad that was incredibly dry, and I had to ask for a side of dressing, which took another 10 minutes to arrive. To top it off, we asked if they offered a military discount since my father is active duty in the Navy. The waitress said yes, but when my dad showed his ID, she just thanked him and walked away. Five minutes later, while we were still waiting for my dad's debit card, the manager finally came over. She said she needed to take a second look at my dad's ID for the discount. My mom politely pointed out that the waitress had already checked it, but the manager rolled her eyes and said they'd had issues with dishonesty, so she needed to do her job. My dad showed his ID again, and the manager walked off without another word. The whole experience was uncomfortable and unprofessional. We left quickly and won't be coming back. read more

Thursdays boneless buy 1 portion get the other half for free = NOT A BAD IDEA Go to have a seat at the bar Now it's the same girl I was totally respectful no hassle no nothing Order my boneless wings and a tall boy of Modelo to keep going The boneless wings came to me no more than like 3 minutes So I asked did you guys microwave this ? Well any ways I ate what I got What M I a Mirage ? I know you saw me with an empty glass Anyways I'm no longer going there. read more

As the Duke of this establishment. All shall bow in my presence. I shall be catered to hand and foot. Every one of my whims shall be fulfilled without question. For I am the Duke. Lol, I am funny. What's funnier is I have only checked in four times on Yelp. So I am a mini Duke. I have been here more than four times but I only cared to check in for four. All kidding aside for a second. I want to like this place more than I do. It's just been a let down in my eyes. Let's start with service. Not sure if they are over worked or under trained or both. The times I have been here. The workers looked rushed, apathetic or just look like they don't have a clue. The other day I drove to pick up a online order inside the restaurant. When I showed up. I wasn't acknowledged at all. No "Hi" or "I will be right with you.". Another customer walked up and was served immediately. The Duke hates to be ignored. No trumpets, red carpet or flower petals being thrown at my feet. In my mind it was "Off with their heads.". Yeah, I was miffed. I told the employee I was here first but got no response. All I got was an employee who looked like the lights weren't on. Lucky for me. Another employee came with the save and took care of me. I left shaking my head thinking. Why do I come here? Next comes the food. It's not bad but it's not great either. Wings are their thing but they aren't exceptional. Shouldn't the wings be amazing especially when Wings is in their name. Again, why do I come here? I don't give many bad reviews. The reason is I try to give a business a fair shake. I will give numerous chances for them to be better but there's a time where it is what it is. What it is. Is a business that could be more, advertises that it is more but isn't. I won't be back. I forgo my Duke status. You can keep it. read more

Buffalo Wild Wings - Mexican lager. - American Near Me - Santee, California

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Bad service. Bad food old they don't care about customers. They will give you cold food and you ask for fresh hot food they don't care. The beach restrooms are cleaner that one in BWW they smell so bad read more

This BWW was just okay. Asked if there were specials and the server said no. However, I am a crafty vet of BWW and knew they had happy hour deals from 3pm-6pm and we were still in that range of time. So they lost a few points there. Our server seemed polite enough but didn't seem to know or care to know about their own deals in house. The food was fine. BWW app is wonky though. Tried to look up points and play their trivia game on it but both failed during my trip here. read more

Really wish improvements would happen. Pretty much every time we go in, it seems this location is understaffed. The restaurant can be half capacity and somehow you still have a wait for a table for two. Otherwise, we always have good quality food and beers. Their QR method for payment is frustrating because the particular building does not have good enough cell signal to get the web page to open. All that said, we will be back as usual. I just wish they'd up their staffing. read more

This location is always late getting orders out. Even if you order online or through the app, it always takes an additional 25-30 minutes for you to get your food. My order was said to be ready by 4:50, knowing that they usually take a couple extra minutes to get everything together, I arrived at 5pm and still had to wait an additional 25 minutes for my order. They're reasoning was that they were "waiting on my fries" anytime anyone came by that is all I was told. After finally receiving my food and getting home, it's unfortunate that these are the fries we were waiting on. Honestly better off going to Mission Valley location. read more

Buffalo Wild Wings - 20/20 wings bundle - American Near Me - Santee, California

Everybody knows the rules of how this goes, 5 stars. This BWW has hit perfection. Not single flaw about this location. Drinks came in rapidly, food came in Hot & Ready. Our server, Tony, carried the night, was greatly attentive. I'm in disbelief by how amazingly this BWW is ran. I was hesitant about going to a BWW tonight but really, this location is now my forever location. Great staff, great service & great food. W O W. read more