Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

This is the only low-volt professional I will work with in the Austin area. I had a legacy…read morestructured media enclosure updated, access points hung, and a few new runs of cat6 run. The job was not particularly large, but I wanted a clean install and the finished product was better than I expected. On top of the basic install part of the job, Eric cleaned up the network cabinet and rack leaving it looking better than I could have expected. The guys showed up on time, wore protective coverings on their shoes, and cleaned up afterwards. These sound normal, but in my experience fairly rare in this industry. Eric is a true professional.

I always wanted a good home theater. We have a living room that we used as a TV room. I had some…read morebasic ideas, but equipment had evolved so much since I set up my own home theater; I wanted to work with an expert. In addition, I wasn't even sure if my living room could provide the quality of sound I wanted. After extensive googling and yelping, I came across AV Connect, who had a decent web site and good reviews. Nate Cake took my call, and discussed with me options and pricing. I don't remember the timeline, but I believe he came out the next week for the design consultation, and went over all my options. In a couple more days I had my quote. I think we completed installation 2 weeks later. The installation crew were courteous and professional. The home theater is awesome! Then 1.5 years later, the AVR blew (under manufacturer warranty). I called AV Connect back up, and they picked it up and got it repaired for me! I didn't have to deal with the manufacturer or a repair shop or anything! I will definitely use them again if I move, or when I'm ready for the next upgrade!

I've been an A V Connect customer since 2016 and my system was initially set up by A V Connect when…read moreI moved to Austin. Since then I've added new components, changed out old equipment, and even though I have a very modest home and audiovisual set-up, A V Connect has been there for me in a timely, professional, friendly, and consistently reliable way .I've never in the nine years that I've been their customer had to worry that they had 'moved on' or that they would relegate my issues to the back burner. Recently my Control4 unit began failing. A V Connect sent Greg out to my home the same day I reached out to them. He evaluated the problem, ordered the new control unit and on it's arrival, installed it and had my system back up and running all within a week. Time after time, A V Connect has been there for me from the day they installed the system in my new home, to now, nine year's later. That's what it means to be reliable!

The installation guy Adam(Saints) came in put two TVs on…read morethe wall within 45 minutes. He was headed out the door awesome job very professionalI recommend Bats TV New Orleans Saints

I would not recommend this company. In my experience, they have been extremely unresponsive to…read moretexts and voice messages, making communication very frustrating. I also noticed that many of their review responses appear to be generic AI-generated templates rather than personalized replies. For example, some responses contain distinctive em dashes and reference an email address that doesn't appear to belong to the company. That gave me the impression that the responses are automated rather than authentic. Based on my experience, I would look elsewhere if responsive customer service is important to you! My Response to company response: I appreciate the opportunity to clarify a few things. First, I have absolutely no interest in damaging your business. Quite the opposite. I support small businesses and genuinely want them to succeed. My review was simply an account of my experience as a paying customer. The issue is that the power cable came loose and was sagging behind my television, and your company agreed to return and correct it. That follow-up never happened. My repeated attempts to communicate were simply efforts to have the issue resolved. Eventually, my calls were no longer going through, leaving me without a reasonable way to reach you. That's disappointing, particularly when I had additional projects for which I was considering hiring your company. I paid for the installation and reasonably expected the promised follow-up service. Unfortunately, my experience was that once the initial work was completed and payment collected, getting the outstanding issue addressed became extremely difficult. I've also noticed other customers describing communication and follow-up concerns on review platforms, suggesting my experience may not be isolated. I understand that running a small business is challenging, and I respect the work involved. However, customer service doesn't end when the invoice is paid. Following through on commitments and addressing legitimate concerns are equally important. My review wasn't intended to hurt your business. It was intended to provide an accurate account of my experience so prospective customers can make informed decisions. I would have much preferred a completed repair and the opportunity to leave a positive review rather than having to explain why the experience was disappointing.

Audio Visual Consultations is as good as it gets. I would unquestionably recommend them for any…read morejob, big or small. Stop reading reviews now and call these guys! We did a huge remodel on our home in 2005. Tom MacKay and his team came highly recommend from our designer. Tom and his team ran all the wiring for our in-ceiling speakers in 6 rooms throughout the house as well as outside by the pool. They configured, installed, and set up our flatscreen TV, surround system, wireless internet, programed the remote controls, they even moved outlets to accommodate installed TV's in the kitchen and kid's rooms. All the while making thoughtful recommendations and staying within our price range. So...that was the big stuff. They do the little stuff too. Kids got a Wii for Christmas a year later. I called Tom and his team and they totally connected everything to our system. 2 years later, kids got an X-Box. Again, totally got us hooked up. Today, they installed a new blu-ray replacing our old DVD player that died. Remotes programmed, in an out, everything works. Bullet proof. Call Tom. He has a great team (Jason is THE MAN) and will totally take care of you. Really...I can be fussy and I expect a high level of service. These guys do it right. Totally Recommend!

A couple issues, sold me what Tom wanted not what I wanted and I'll take ownership of that's…read more Installed in 3 rooms, living room, backyard and den. Utilized a piece of my equipment with what they provided. After a couple weeks the den stopped working. Came out, tech said it was wired wrong and corrected. Charged me $100 for service call. After I pushed back said I would be credited that I have not seen. A week later den is not working again. Just be careful

I had a great experience with Securimax. Jack came to my home for a free consultation. He…read moreimmediately pointed out that the doors and locks in my house were wired for a security system but the previous company did not even use it! Jack was very knowledgable and listened to my concerns and the type of system I wanted. You can tell he's been in the business a long time. He was able to work with me to set up a great system within my budget. It feels good to know I can take a short drive and talk face-to-face to the friendly people at the Securimax office if any issues pop up. Donna was particularly helpful in getting my notifications set up just right. Highly recommend!

Had to call three times to fix a simple issue on the cameras and display if the app wasn't so…read morecomplicated we would have to be calling all the time

Nathan was quick to respond to our request. He was on time and did the job within the previously…read morediscussed quote. He was very professional, tidy and communicative. Nathan did a high quality job and we will be back for future projects. We are super happy with his service! Highly recommended!

Nathan was very responsive, professional, clean, courteous and very flexible when I had to cancel…read moreat the last minute for a work conflict. He even responded when I scheduled a second time! HIGHLY RECOMMEND THIS COMPANY!! His pricing was great too!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I needed help with installing wired outdoor cameras from Ring. Matt came by, assessed the house,…read morerecommended to use the battery cameras with solar instead, walked me through what would need to be done and where to install the cameras for optimal coverage. He was very honest and said that this is something I would be able to do myself. Didn't charge me a dime! Feels like this is one of the few honest businesses left out here. Would absolutely use them again for any smart home solution needs in the future.

I can't say enough good things about this company. The wife and I were moving and needed 3 TVs to…read morebe taken down, transferred to the new location and hang them all three back up. Our house wasn't pre wired for surround sound and had an external wall so Chris had to get creative. After seeing the finished project of the outside conduit and how well the speakers are mounted, I gotta say I'm pretty darn impressed! They genuinely care about their customers and aim to exceed your expectations. Great pricing, great people, and excellent service. I would highly recommend this company!!

Chris and Dana have been excellent in communication and helping us with our needs. They provided…read moreexcellent service and a one stop shop for us when we built our new home. Highly recommend!

Friendly and old school shop, these guys are "salt of the earth"! Trusted and neighbourly. You…read moremust keep this store alive and thriving. Get all your keys made here, buy your safe here, support them in any and all ways that you can.

I needed to get into a safe for which I couldn't find the key. I called Cothron's in the late…read moreafternoon, and they sent RJ out the next morning. RJ couldn't have been nicer or more efficient. He had the safe opened in less than ten minutes & made me two keys for the future. I was very impressed with everyone with whom I dealt, from RJ to the dispatcher to the scheduler. I will definitely use them in the future when I lose another key!

Super responsive and fixed my new audio box in a flash…read moreWill only use him in the future! Rusty Rogers

Chad has helped my family with multiple complex projects for the past 15+ years. His knowledge of…read morethe industry and the latest technology is unparalleled!!