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    Bucharest Grill

    2.8 (100 reviews)
    Closed 10:00 am - 9:00 pm

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    Recommended Reviews - Bucharest Grill

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    Destiny J.

    Everything taste great. Love that garlic sauce but the food wasn't hot. It was barely warm. I ordered at 4:03p, was outside at 4:10p. Went in at 4:15pm. The website and email said ready btwn 4:15-4:25pm. It seem like it was sitting

    Large Chicken Shawarma (with a few long black hairs)

    Folks, I haven't checked the reviews for this restaurant in years, because why would I when, the food was consistently great and the prices were fair! BUT BOY HAS THIS PLACE CHANGED! :(. Let's see why I'm complaining now: 1. (Jan/2025), waited forever to get my order, realizing, they forgot to place a copy of my receipt on the prep desk, so I waited over an hour. 2. (April/2025), They forgot to include an additional sandwich we had ordered along with a side of sour cream. 3. (June/2025, June 1st ~ 5pm, we open our large chicken shawarma salad only to find 2 long black hairs, which I had just set aside. BUT, after my wife spotted a short black her when making her plate, that was it! After a long day, the last thing someone wants is to "go back to the restaurant" for them to remake it, which they did and it was fine. We also ordered a curly fries which was fine - no issues there. The chicken at this place is often tasty, but man oh man, I am VERY disappointed at how things have changed. Lower quantity of chicken in the large shawarma salad compared to before, sometimes dry, sometimes too salty, and with that, a higher price! So sad. Good business 5 years ago, less than average business today. Please change management, improve customer service/food prep. It needs a good shakeup! If they don't, they'll stay in business, but watch the sales and repeat customers continue to decline! There are better options than this out there!!

    Garlic Sauce & Sour Cream
    Zach G.

    Quick, clean, delicious, will be back. I'll definitely come back. All the food tasted great. The place was clean. Received my food in no time at all.

    Chicken shawarma salad
    Hannah M.

    What the heck! Not sure why all the negative reviews. I had a chicken shawarma salad from here for delivery and I thought it was good, filling, and a generous portion for the price. Sure it's not like it was the world's most luxurious salad but considering I paid like $10 for it I certainly can't complain. Dressing was good as well and was on the side which I liked. Fries were a little soggy when I got them but chalking that up to the delivery - and they were still totally edible and again, a massive portion for the price. Delivery was on time, nothing was forgotten...not sure what kind of weird experiences others have had but I would order again!

    Inside ordering counter
    oralia l.

    It's only getting three stars because the shawarma sandwich was good and reasonably priced. Like the other reviews have stated...NOT GOOD customer service. The employees are lack luster and disinterested. It took a while to get the food once ordered.

    a burrito and a cup of coffee
    Jodi F.

    Bucharest downtown is one of my favorite spots to get an inexpensive, flavorful bite to eat. I happen to be in Royal Oak I wanted to check out the new location. I got the chicken Shawarma salad and my husband got a falafel sandwich. It had tons of chicken and lots of lettuce, not quite as many pita chips as I would've expected they thought that usually has cucumber but I only saw one. That said it was still delicious and the garlic sauce is amazing. I wish they would open one in West Bloomfield/Commerce Township by me.

    Chicken shawarma salad
    Jennifer W.

    I've been to this location twice. On my first visit, I had my go to chicken shawarma. Bucharest is my all time favorite for this sandwich. I've tried other restaurants, and they can't match the flavor. I ordered the chicken salad with pita chips on the side on my second visit. Another great choice. The takeout container is always stuffed with chicken, and I have enough for two meals.

    Stacy K.

    I want to start out by saying the sandwiches were delicious. I was surprised I enjoyed them so much. They are huge, but like a Subway sandwich, which makes them a great value. They also gave us a heaping serving of curly fries the with the one box meal we ordered. I would completely get those again. We had two chicken shawarma, a lamb shawarma , and a Bucharest shawarma. They were not too expensive and worth coming back for even though we do have an abundance of choices around our area. We also ordered the fattoush salad. That was a bit disappointing compared to what I am used to eating. They did include a lot of fresh lettuce, tomatoes, onions, cucumbers, and green peppers, but they only included literally three pita chips on the side of the salad and one tiny oily dressing for an entire family and a large portion of salad. I could get a Trader Joe's fattoush inspired salad for less and have more flavor and toppings. I would not come back for the salad. We also ordered a garlic dip appetizer. When we looked through our order we saw that they forgot the appetizer. We went back and they demanded they we bring back our entire food order to show them/ prove to them that they did not give us our entire order. It was a bit insulting. I've never experienced a restaurant doubting that they forgot some food and that they made the error. We are honest people and would not lie to get a free appetizer. They also forgot our extra pita bread that we ordered. We had to bring back all of the food to get what we paid for and they did not even offer an apology. We were instead treated rudely, which put us off and soured the experience of trying a new restaurant. The garlic dip ended up being pretty good, but I would not get it here again, I would probably buy it from other places for a bit less. Plus it was not quite as strong of a flavor as we are used to. I had heard a lot of good things about the food and this place was featured on TV shows on the Food Network and were featured online, so I had been very excited. It was worth the hype, at least the shawarmas were, but the customer service left us a bit deflated. After reading other reviews it sounds like this is more of the rule than the exception. While a couple in the family are set on not coming back, I would come here again for a sandwich and hope to encounter less problems in the future. But as stated earlier, there are a plethora of shawarma options, so please take care of your customers with kindness.

    Curly fries
    Lily N.

    I read some of the other reviews on this place and the negative reviews I can't agree with. I placed an order for three shawarmas and two orders of fries and the order came out within 15 minutes and they seemed busy! I ordered two beef shawarmas and a chicken. If I'm being completely honest, something didn't taste right, my boyfriend agrees. He was so excited to have a Bucharest right down the street from us but something tastes sour and the pita was completely falling apart by the time we got it home, and we live less than 5 minutes away. We were not a big fan of the shawarmas, but the curly fries were super good! We didn't like the shawarmas but others might feel different! The shawarma was packed with meat for such a good deal! The curly fries were an awesome portion. We will come back to try other items on the menu.

    Julie B.

    The store is very clean and the staff was mildly friendly. They seemed pretty busy. But I was very disappointed on my first visit. I ordered the lamb shawarma. It was chewy and had A LOT of fat! I wanted shoestring fries but that's not what I got... they were just regular ol' fries... And I most of the staff including cooks and food preparers had masks on properly. I did see one employee in the back of the store (handling food or stock) with his mask pulled down to his chin and another employee walked through the kitchen to the front of the store to grab a couple waters walking past multiple customers then he walked all the way back thru the kitchen to the back of the back again without his nose being covered by his mask.

    Side of hummus and pita chips
    Adri P.

    I'm really surprised by all the negative reviews! This was my first time at this location and the food didn't disappoint at ALL! I ordered 4 different chicken shawarmas and the order was 100% correct. I also got a side of hummus and pita chips and the hummus was sooo good! Garlicky, creamy heaven! But back to the shawarma! They were more than filling (I actually got two meals out of mine)! The chicken was flavorful (not too salty), and the garlic sauce, tomato, and pickles were aplenty. Bucharest is still one of my favorite places for shawarma and this location didn't disappoint. The only negative was that the order, which I placed through their website, too a little longer than the time quoted, but it was well worth the wait. But the staff was friendly and they were definitely moving as quickly as possible to triage mobile and in-person orders. Wish I could've gotten a pic of the sandwiches, but we were all too busy eating them

    One of the best restaurants  Thank you, Julia. She is the best. She understand what we want and she bring it super fast sober organized.

    One of the best restaurant ever the food so good and so for Julia she is super organized super fast and she know what we want

    Chicken Shawarma Salad

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    5 years ago

    We have had a great experience each time we have either picked up carryout or delivery via Doordash

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    5 years ago

    Horrible experience ordering online for pick up. Worst customer service I've experienced in a long time.

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    5 years ago

    Long story short very poor customer service hopefully this improves or they need to retrain their employees.

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    Page 3 of 3

    Ask the Community - Bucharest Grill

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    Bucharest Grill - coffee - Updated May 2026

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