Very kind and professional, reasonable prices & low pressure-they did everything they said they…read morewould do & made a stressful time MUCH easier for my siblings and me upon the passing of our mother. We had a lovely, small memorial service at their convenient NW Hills location, a beautiful family burial gathering at lovely Eloise Woods, & they explained every cost & gave me options. They reminded me what I planned to order and assisted me with my photos for a memorial video & ordering a gravestone, all very easy & at a reasonable cost. Whew! thank you all!

I simply cannot say enough wonderful things. The staff at Austin Natural Funerals stepped into our…read morelives at such a difficult time, and made us feel so very cared for and valued. They were professional and loving. They walked with our family through our time of sadness, and made the process as easy and stress free as it could have been. I highly recommend them, and am so glad we choose them.

They have no regard for people who place flowers and tokens at their loved ones' graves. Evidently…read morethe new manager decided that everything should be thrown away so that she can start with a clean slate. I paid thousands of dollars for my son's space. She had not right to touch any of his things. My son mattered. His things matter. Our memories with him matter. How dare she throw his things away without notifying us. I was in the office today and they had the nerve to ask me if I wanted to place a $3 bouquet on his grave. No, I don't want your HEB flowers, ma'am. I want my mom's Christmas tree and the Kochina that my son and I purchased at Bryce Canyon. I want the coaster that has his beautiful photo on it. I want the lights that I placed back in his area so that it's not dark back there. I want you to show my son respect. He deserves it. Every single person who is placed out there deserves it. It is tacky and hateful of you to treat their things like they aren't important. Their lives and their things are important whether you think so or not! I would rather bring my don't ashes home with me than have them somewhere that could care less about him. His name was Martin, and he matters!

If I could give 0 stars I would. My daughter is buried here. When we purchased her plot we did…read morethe 'Magdalena special' or some such nonsense. Basically but 2 plots get 1 free. So super helpful to get the full on sales pitch while finalizing my 2 year olds final resting place. Thankfully my Dad dealt with everything and decided that, sure, he would play ball and bought the 3 plots. Everything was handled professionally for my daughter's service and plot. Fast forward to December 2020. My aforementioned Dad passed away. His death was very unexpected. We knew he wanted to be buried next to his granddaughter and immediately made arrangements for him to be transported from Houston to Austin. Everything related to the transfer and grave-side service was handled great. We took great care with designing my Dad's marker. My Mom placed the final order December 2020. We were told it would be placed on 3-5 months. It is now almost a year later and still no marker. My Mom initially reached out to her contact at Cook Walden (Kyle) multiple times via email with no response. She called and left multiple messages with no response. Luckily I live in Austin and was able to park myself at the funeral home until someone would speak to me. After multiple assurances that 'everything was being done' to get my Dad's marker placed, I left. I reached out via text message multiple times and was told that 'shipping delays were causing delivery issues, etc.'. Sure. This would be a valid excuse for a month, 3 months, 6 month delay, but it's been a YEAR. A whole YEAR. My last text message was unanswered.

very easy experience with them at a difficult time they were there to help in any way and…read moreappreciate their great service in lakeway nancy roberts

Attended a funeral for a friend who passed away suddenly. There were a ton of people there. The…read morefuneral home director was very professional and did whatever he needed to do to make everyone feel comfortable and welcome. I don't think the family was expecting such a huge turnout. I just wanted to thank them for giving my friend the respect he deserved. His family appreciated the kind way they presented his ashes to them. Very respectful and caring.

It was a very nice service that we had here. It was moving. The garden was beautiful as was the…read moremasoleum.

Caring people Follow…read morethrough on what they say Location is uniquely lovely and uniquely peaceful Highly recommend

Very peaceful place to walk around (respectfully). I like reading the graves, and find it so…read morefascinating that some individuals were born in the mid 1800s.

I had just watched the Netflix movie, Highway Men. The newer version of the Bonnie and Clyde story…read more Didn't realize there was a bit of Austin in this movie. Come to find out the two Texas Rangers responsible for Bonnie and Clyde's death are Buried at this cemetery. I came here to pay my respects. I went to the office on the premises and asked for directions. Very easy to find them. It's pretty much straight out the office door. I took pictures to capture the moment. I do want to add that this cemetery is just beautiful right now. (Early April) so many areas with bluebonnets on top of their graves. Such a beautiful and peaceful place. Well kept.

Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.

Hannah designed a very impressive memorial to be placed at the feet of our parents. I was exactly…read morewhat I wanted only better. She took my idea and made it perfect. Hannah is a very talented and caring designer.

These guys were amazing. When I got to their office Hannah had already read my husband's obituary…read moreand predesigned the beautiful headstone for me. They installed it so quickly I was shocked. Its so beautiful and I highly recommend them.

This burial ground is a wonderful, beautiful, natural wooded area with wildflowers, winding tree…read moreshaded hiking trails, and natural stones marking the graves. Ellen takes excellent care of the grounds, information, and families. The information that animals are buried in this wooded park is openly advertised so it stands to reason that if you purchase a plot in an area where animals may be buried, you may expect to have an animal buried near your plot. This burial park is so peaceful and lovely, I purchased my plot today.

From the owner: Eloise Woods is a sustainable natural burial park for people and pets. Burials are done in harmony…read morewith nature using minimal resources while creating meaningful experiences. We are dedicated to the preservation of the natural beauty of the land as well as the flora and fauna that call it home. All creatures great and small, Eloise Woods welcomes them all

First of all, I want to start off my saying this is one of the few independently owned and family…read moreran funeral homes in the area. Most of the big ones in Austin such as Weed-Corley-Fish and Cook-Walden have been bought up by big companies such as Service Corporation International (SCI) and therefore usually profit margin is the number one driving factor when running a business by a big conglomerate. Harrell Funeral Home is not that way. They treat you like family, responsive to your needs and requests, do everything in the most professional and dignified manner possible. Even when they arrived to pick up my mother who had passed away at home, they were gentle in lifting her, asked us how they wanted us to wrap her, and placed a beautiful cover over her when they took her to an unmarked Mercedes van to transport her to the funeral home.They help you think of things that you may not have considered when a loved one passes. What I like best about them is their cremation facility in is onsite in South Austin so if you want to stay with your loved one until the very end, you are allowed to do that. Many places will nickel and dime you for every little thing but that is not the case with Harrell. They offer free online obituaries, free video tributes to go with your obituary, free grieving resources, and assistance with typing up loose ends such as procuring death certificates and closing out digital identities and financial matters of your loved one. Paul and Jason were so kind during this delicate time and there was never a hard upsell at any time. They respected my mother's wishes and my wishes for what we needed from them. I can't say enough great things about Harrell Funeral Homes and for anyone who has to unfortunately make those hard decisions, I would highly recommend calling Harrell to support you during that time.

In 2022, my 78 year old Mom went to Harrell to purchase a policy covering her funeral services. In…read moreMarch 2025, I became aware of it, and I wanted some changes as Mom's Power of Attorney. This upstanding and respectful group of people at Harrell did EVERYTHING within their power to live up to both Mom's wishes as well as my own. You can definitely trust these folks. I wish I could give them 6 stars. Post Script: I understand why the folks are commenting negatively below. Their concerns were mine also. HOWEVER, Harrell has made some personnel changes now and I would encourage you to meet with them to find out for yourself. In 2019, we went to Harrell for my Father's funeral and we were overwhelmed with the thoughtfulness, respect, and caring. I will have my services at Harrell's.

Our family has had to endure quite a bit ofdeath the past few years and this has been the worst…read morefuneral home we've ever had to deal with. Embalming wasn't don't until days after death, allowing bloat to set in. He was absolutely unrecognizable and most of our family chose to let only those over the age of 18 to see him and even us adults had a hard time seeing our loved one in such a way. The staff was extremely unprofessional and refused to let us speak to the manager of the establishment. Because we asked to speak to management several times with multiple issues such as being late with the viewing, forgetting his personal items, forgetting items that were suppose to be on the casket, etc... staff became extremely rude and defensive and shooting ugly looks to our family. This was the worst treatment of our deceased and living loved ones that I have ever encountered.

Attended another viewing this past week. Getting to know this place better than i would like, but…read morebeen there enough to appreciate how things are handled. 1. Staff- very helpful and kind, even to visitors. There was a lot of extended friend/family drama going down, and the two gentlemen up front were helpful and discrete. 2. Generous parking. It can be a bit tricky turning into the lot across Lamar, but there is access from the street behind the building - and the 32nd street light makes that easier. 3. Well laid out, several options fro side rooms and seating for guests to gather. This was helpful considering the variety of people in attendance, there were children, babies, adult children, and step families. Having different areas to gathered help keep things smooth without scratchy situations flaring up. (That was later) 4. The family felt like "good" about how things were handled. The last thing they needed was more stress, so it was very nice to see them content with the arrangements.