So very disappointed in this establishment for the second time. At my father's funeral, the handle…read morebroke off of his casket we purchased there and he was almost dropped. This last weekend, as I now live out of state, I sent flowers for family in Texas but the flowers were not received. It's so hard to be away from family during these times. It's disheartening to know that we spent hundreds of dollars on a beautiful arrangement to honor a beautiful person but Mission did not make an effort to send the flowers to the correct service.

When times become difficult, and someone you love dearly has passed on to the next world, you look…read morefor a staff that understands what you are experiencing and can help you in every aspect possible. Mission Serenity and its staff is there for you. They will guide you every step of the way, at a time when thinking of what to do next is really difficult to do. We really appreciate all you have done for us Mission Serenity, Thank you. The best support is here when it's needed most. Look no further.

very easy experience with them at a difficult time they were there to help in any way and…read moreappreciate their great service in lakeway nancy roberts

Attended a funeral for a friend who passed away suddenly. There were a ton of people there. The…read morefuneral home director was very professional and did whatever he needed to do to make everyone feel comfortable and welcome. I don't think the family was expecting such a huge turnout. I just wanted to thank them for giving my friend the respect he deserved. His family appreciated the kind way they presented his ashes to them. Very respectful and caring.

They have no regard for people who place flowers and tokens at their loved ones' graves. Evidently…read morethe new manager decided that everything should be thrown away so that she can start with a clean slate. I paid thousands of dollars for my son's space. She had not right to touch any of his things. My son mattered. His things matter. Our memories with him matter. How dare she throw his things away without notifying us. I was in the office today and they had the nerve to ask me if I wanted to place a $3 bouquet on his grave. No, I don't want your HEB flowers, ma'am. I want my mom's Christmas tree and the Kochina that my son and I purchased at Bryce Canyon. I want the coaster that has his beautiful photo on it. I want the lights that I placed back in his area so that it's not dark back there. I want you to show my son respect. He deserves it. Every single person who is placed out there deserves it. It is tacky and hateful of you to treat their things like they aren't important. Their lives and their things are important whether you think so or not! I would rather bring my don't ashes home with me than have them somewhere that could care less about him. His name was Martin, and he matters!

If I could give 0 stars I would. My daughter is buried here. When we purchased her plot we did…read morethe 'Magdalena special' or some such nonsense. Basically but 2 plots get 1 free. So super helpful to get the full on sales pitch while finalizing my 2 year olds final resting place. Thankfully my Dad dealt with everything and decided that, sure, he would play ball and bought the 3 plots. Everything was handled professionally for my daughter's service and plot. Fast forward to December 2020. My aforementioned Dad passed away. His death was very unexpected. We knew he wanted to be buried next to his granddaughter and immediately made arrangements for him to be transported from Houston to Austin. Everything related to the transfer and grave-side service was handled great. We took great care with designing my Dad's marker. My Mom placed the final order December 2020. We were told it would be placed on 3-5 months. It is now almost a year later and still no marker. My Mom initially reached out to her contact at Cook Walden (Kyle) multiple times via email with no response. She called and left multiple messages with no response. Luckily I live in Austin and was able to park myself at the funeral home until someone would speak to me. After multiple assurances that 'everything was being done' to get my Dad's marker placed, I left. I reached out via text message multiple times and was told that 'shipping delays were causing delivery issues, etc.'. Sure. This would be a valid excuse for a month, 3 months, 6 month delay, but it's been a YEAR. A whole YEAR. My last text message was unanswered.

As with all of the other reviews here, no one wants to be writing this review. We had a family…read moremember pass in December and the team at Green Cremation of Texas were incredibly caring, professional and communicative. They were able to help coordinate all of the required documents for death certificates, post an obituary, and of course provide marvelous care in regards to the cremation. In hard times like these it's so crucial to have a business like this be supportive like they were, and I cannot thank them enough.

From the owner: Green Cremation (Flame) $945 - From our electric vehicle fleet to removal of our paperless process,…read morewe've made our flame cremation the greenest possible. Extra precautions are taken to ensure no plastics are ever incinerated and energy use is minimized at every stage in the process. Green Cremation (Water) $1995 - If you want to go even greener, water cremation releases no particulates or pollutants into the atmosphere. We're among the few Texas funeral homes that specializes in this unique method that utilizes an alkaline solution for natural decomposition rather than traditional incineration methods. Overall, 90% less energy is used with water cremation.

I am a frequent visitor to Assumption Cemetery, (located in Austin, Texas) & have been for many…read moreyears because so many of my family members are buried there. And the one thing that I can say is consistent about Assumption Cemetery is the inconsistency of the maintenance & upkeep of the grounds at Assumption Cemetery. During my most recent visit on Father's Day 06/15/2025 around 6pm - which was a rainy day. there were so many areas that were flooded w/ water completely covering some of the tombstones (see pic & video included in this review). I have called the cemetery on Monday, 06/16/2025 & left a message to report the flooded areas. I also left a message about the following issues needing to be addressed: -- - - trash needing to be cleaned up & not enough trash bins located on-site so visitors can throw away their trash. Only 2 regular sized trash bins currently there & the trash was overflowing because cans weren't big enough. -- - - no markers on-site to list the section #s of the burial grounds so 1st time visitors can easily find grave sites. During my most recent visit, there was a woman looking for her dads grave stone & she did have a section # of the stone but since there are no signs listing the sections, she wasn't able to locate it. - - - clearing the weeds & grass from covering any gravestones - some stones are partially covered by grass and others are completely covered Each time I visit, I always bring gloves & trash bag(s) w/ me so I can pick up any trash that I see on the grounds & to pull up any weeds covering any of the stones. I do this for my family members AND for any other grave stones I see that are not my family members, out of respect but I do wish that the Assumption Cemetery grounds staff did a better job of keeping the cemetery grounds clean & maintained. I will continue to follow up on the issues mentioned above until they get resolved & I would also encourage any other cemetery visitors to contact the cemetery staff for any concerns they may have, so together we can keep the pressure on those who are responsible for the cleanliness & maintenance of Assumption Cemetery.

Sadly, the reviews are true. The lady we spoke with on the phone was EXTREMELY rude and unpleasant…read more We just wanted to visit an old friend who is buried here, and needed help finding his grave. She was NOT helpful. I don't know why the management doesn't get rid of this rude woman. Surely they have read the reviews of how she treats visiting guests?

I would NEVER have a service here. These people are distant family members of my husbands parents…read more His grandfather passed away and we held a service the evening prior to the funeral. The funeral home is so inattentive to the families needs. My father-in-law had to leave to go and get bottle waters for our family because they had nothing for us. Once the service began, no one from the funeral home was in attendance to ensure things ran properly. My 20 year old sister-in-law, who was completely distraught at the loss of her grandfather, created a picture slide show to music. Prior to the service, the funeral home lady (the one with glasses and tattoos all over her legs) helped her to make sure it was working (what a miracle!). Well, once the service began, they had turned the volume on the sound system down, and apparently it is controlled from a different room than the one where the service was being held. When we went to play the slideshow, no sound. I promptly ran into the lobby to try and find someone who worked there. They told me they would turn it up. So, I ran back into the service to tell them it was okay. We tried again, no sound. I told the girl was glasses, and she VERY rudely stated that she had turned it up as high as it would go. I said, okay so should we try and turn it up from the computer (not knowing the presentation was on a USB owned by the funeral home). And she said I mean, I don't know what to tell you. Who says that? Really? Their lack of customer service and compassion for a grieving family DISGUST me. You should never tell anyone who is grieving the loss of a loved one that "you don't know what to tell them." You know what you do. You work tirelessly to assist them until the problem is resolved. SHAME ON ANGEL FUNERAL HOME FOR EMPLOYING SOMEONE WITH SUCH A BLATANT DISRESPECT FOR PAYING CUSTOMERS AND FOR HUMANITY ITSELF. You should be ashamed of yourself girl with the glasses whoever the hell you are.

By far the rudest funeral home I've ever dealt with. My friend did not have immediate cash to…read morepay for her husband's funeral so her employer advanced a check to pay for the service. The Deleon family refused to give their tax ID number to the employer in order to receive payment. I brought a company check to them and told Bryan Deleon it would be good the next day because I had just deposited the employer check in my company bank account. He rushed immediately to the bank to cash it and then called the cemetery where I was paying them to tell me the check was no good. I had to bring him a cashier's check the next morning. They constantly refused to schedule the service until they got cash. These people were so rude to my friend and her family!! DO NOT USE ANGEL FUNERAL HOME!!

Hannah designed a very impressive memorial to be placed at the feet of our parents. I was exactly…read morewhat I wanted only better. She took my idea and made it perfect. Hannah is a very talented and caring designer.

These guys were amazing. When I got to their office Hannah had already read my husband's obituary…read moreand predesigned the beautiful headstone for me. They installed it so quickly I was shocked. Its so beautiful and I highly recommend them.

Not that I nessecarily WANT to EVER do business with them in the future (who really wants to with a…read moreFuneral Home?), I wouldn't mind them handling my business again. When my father passed away, I honestly had no idea what to do. My mom recommended taking him here as we were cremating his remains and she saw in a Statesman article many years back that all the funeral homes doing cremations send their clients to All Faiths since they were one of the only crematories for Austin. What I really enjoyed was that we were able to meet the morning after he passed and they did not try to upsell us on ANYTHING. The director mentioned certain services that would be good in case of a viewing (like embalming, etc), but he recommended against it because it wouldn't be nessecary in the end. Now, I REALLY like that. We knew already we weren't going to have a viewing, so that was no problem. The director didn't even try to upsell us on various caskets used for cremation. He explained very well what would be "standard" - which my Dad wanted. There was a price list for the "standard" set up which came out around a little under $900 for the whole thing. He didn't try to sell us any urns, but gave a catalogue to look through in case we were thinking about some. I really really loved how the director kept everything very calm and casual and didn't try to take advantage of us like a lot of other places tend to do. In the following weeks, they were very communicative in regards to when things were ready (death certificates, the urns I ended up ordering, etc). When my father's cremains were ready, they were very courteous and very supportive. So do I WANT to do business with them again in the future? Not really... But since they do have excellent, compassionate service and cut-out-the-middle-man type prices here, I'd definitely recommend them to just about anyone in Austin looking to be cremated in the future or you have a loved one who has requested that you don't overspend on them after death, I'd definitely recommend All Faiths.

All Faiths Funeral Home is so amazing. All Faiths Funeral Home handle my mother's cremation ten…read moreyears ago and recently handled my sister's cremation after she passed away due to an unexpected illness. All of the individuals that work at the funeral home are remarkable. The employees demonstrated compassion, respect and honored all of our wishes. Thank you again for all that you did to make a very difficult situation palatable.

Very kind and professional, reasonable prices & low pressure-they did everything they said they…read morewould do & made a stressful time MUCH easier for my siblings and me upon the passing of our mother. We had a lovely, small memorial service at their convenient NW Hills location, a beautiful family burial gathering at lovely Eloise Woods, & they explained every cost & gave me options. They reminded me what I planned to order and assisted me with my photos for a memorial video & ordering a gravestone, all very easy & at a reasonable cost. Whew! thank you all!

I simply cannot say enough wonderful things. The staff at Austin Natural Funerals stepped into our…read morelives at such a difficult time, and made us feel so very cared for and valued. They were professional and loving. They walked with our family through our time of sadness, and made the process as easy and stress free as it could have been. I highly recommend them, and am so glad we choose them.

Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.