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Brookstone

2.0 (5 reviews)
PriceyElectronics

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Video Only - New tv and soundbar (:

Video Only

(136 reviews)

$$

Perfection! Needed a new TV and went to video only in San Rafael. Harish was able to deliver…read moreexactly what I was looking for, gave me options that matched what I was looking for, suggested a swivel central stand for the 65 inch LG TV, and made the whole experience quick and effective. And needless to say, the price was unbeatable! Would give six stars if possible!

So here I was at home watching a show about dog sledding in Alaska on TV. Well my rottweiler also…read morehappened to be watching as well and she kinda thinks the TV is a magic portal. So as she saw this team of dogs taking off, she decided she wanted to go with them. She bashed her concrete head right into the screen, at first it looked like there wasn't any damage but eventually a very annoying and very permanent mark formed on the screen. So it's an opportunity to upgrade, and this time mount it onto a wall. I heard about Video only over the radio so I decided to check it out. This place is amazing. I'll never go to a big box store again. I came into there not knowing anything. I have two TVs at home one a 720p and our big one with the dog mark, a 40" 1080p. Resolution wise I can't really tell the difference. So I'm really not what you'd call a videofile. Calvin was very helpful in getting me up to speed on the new tech and I was ready to buy something when my wife called and talked some sense into me. Otherwise I would have gone for it because the prices here make other places look like scams.

Gadget Pro - My iPad alive a well thank you

Gadget Pro

(180 reviews)

We came here on Monday, April 6 to get my older brother's phone screen fixed, and the experience…read morewas honestly really frustrating. We arrived around 9:30 AM since the sign on the door says they open at 10:00. We waited, and by 9:45 a couple more people showed up too. When 10:00 came and went with no one there, we started wondering if they were just running late. Someone checked online--Yelp and the door both said 10:00, but Google said 11:00. So we all decided to wait it out. By 11:00... still no one. The shop never opened. We ended up wasting an hour and a half of our morning waiting around with no communication at all. That's the most frustrating part--if hours are going to change, even for one day, there should at least be a sign on the door or an update online. What makes this harder to write is that my brother has been a loyal customer here for a long time. He's always trusted this place, has had good experiences with the worker, and the pricing has always been reasonable. They even spoke the Friday before about getting this repair done. He mentioned the shop would be closed Sunday for Easter, but nothing was said about being closed Monday. I understand things come up and schedules can change, but not communicating that to customers--especially regulars--is disappointing. We do appreciate the past good service, but this experience was really frustrating and a big waste of time.

Wow !!! At a time when tech leave you in a loop of voice mail hell. These guys go the extra mile…read more The replaced the battery on my iPod pro. Then it had issues - they took care of it m. Great communication and follow up worked overtime on if and made my travel deadline. Thank you !!!

Brookstone - electronics - Updated May 2026

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