I would highly recommend making an appointment. I got my nails done with Helen and she did a great job! It was my first time at the salon and I was a walk-in. I had to wait about 35 minutes which I think is pretty normal for a walk-in. The prices were reasonable especially for the quality. read more

Broadmoor Nail Spa - Helen did an amazing job on my nails! I would recommend to anyone looking! - Nail Salons Near Me - Solon, Ohio

I love this nail salon. Like.... love love. I have only had wonderful and positive experiences here! I typically make appointments with Helen (she's my gal pal) however I have had other technicians work on me and they have all been more than satisfactory. I highly recommend making an appointment since it's always poppin off in here. They are located in a pretty busy plaza in Solon and have a lot of regular guests. They serve tea, coffee, water. They offer a variety of services: facials, massages, eyelash extensions, eyebrow maintenance, etc, etc!! And nails d I was sad when I moved away from my favorite salon in FL and had a hard time believing I would find the perfect replacement but Broadmoor Nails is a true mani/pedi oasis. read more

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My two friends and I went there for a mani-pedi. All 3 of us were so sorry we did. None of the service providers took their time to give us a decent job. Our fingernails were not polished evenly and the cuticals were cut and looked ragged. Our pedicure was not done properly. My 9 year old granddaughter could have done a better job on the polish job. We were all very dissatisfied with everything. Look elsewhere so you don't pay over a hundred dollars for a very poor experience. read more

I have been patronizing this Salon approximately 7 years. Anna does a great job when she is not distracted being the receptionist. The prices were increased during COVID, which I understand. After COVID the hand sanitizer which was water down and the spotted pixie glass have been removed in addition everyone has gone back to subpar general cleaning, sharing brushes, drill attachments, not sanitizing their hands or cleaning the station after the patron has left I wonder why is the price still elevated. Salon needs a good overall cleaning. Hire a receptionist read more

Never in my life have I had a 20 minute manicure from start to finish with about a 30 second hand massage. Other people in the salon had longer, more quality service but not me. Probably/probably because I got a regular manicure, not one with gel, dip or other. Not a very good first impression of the salon. My nails did look good and I liked them however this experience did not give me a relaxing pampered feeling. I may consider going back but I would not get the same person so I would at least feel like I got my moneys worth. read more

This is the only Salon that will touch my Hands and Feet. The Staff is kind and they accept walk-ins untill 7pm.

AMAZING!! I went super last minute to get eyebrows , totally did not expect to get my nails done . Anna took me at 7:00 (mind you they close at 730). She did an Amazing job and I could tell that she was happy to do my nails . Absolutely amazing read more

Broadmoor Nail Spa - Full set of acrylics - Nail Salons Near Me - Solon, Ohio

Well with all the nail places we could have chosen, unfortunately we came here. The pedicure itself wasn't horrible but but wasn't great either. What was horrible were the people who gave my daughter and I our pedicures. The techs were both very rude. My daughter's tech spoke not one word to her. She didn't even say hello. She merely tapped her foot to indicate for her to raise it. My tech told me my nails were ugly and told me I shouldn't do DIY. I told him that was the reason I was there! In all actuality they didn't look bad when I went in. Midway through both if our pedicures they each got up at separate times and went and started working on other peoples manicures. Someone different came back and applied my polish. The way they treated both of us was pretty rude and I would not recommend going to this salon. My daughter and I went to have some fun and she was treating me for my birthday. Needless to say they ruined it for us and the pedicures were definitely sub-par. They didn't even paint the edge of my toe nails! I don't recommend going here for any service! read more

Broadmoor Nail Spa - Toes - Nail Salons Near Me - Solon, Ohio

I have been having manicures for 30 years and know how long it takes to dry nails with a regular OPI nail polish. If nail polish is old, it does not dry well. Also in the past I have had gel polish on various occasions and found my nails became very soft and it took almost a year to become normal again. With these facts I will tell you my experience at Boardmore nail in Solon today. I had a regular manicure with OPI polish at Boardmore nails in Solon. I sat with the fans drying my nails for 45 mins. They were not drying, so I told the girl who did my nails the problem, she told me gel polish dries faster and turned away from me going back to the current customer she was working on. I continued to wait for my nails to dry for an hour. I could not waiting any longer therefore, I went to carefully retain my car keys from my purse when I noticed my nail polish was still sticky causing ripples and marks in the polish. Again, I told the girl who did my nails and she again informed me this is normal and gel polish dries faster. At this point I became frustrated asking for my money back at which time she told me she would get the manager. I waited another 7 minutes and asked the receptionist to please get the manager/owner. She walked over to a different nail technician and spoke to her. Again, I was ignored!! I had to leave because, I was late for another engagement the establishment never addressed my issues. I have been to Broadmore nails in the past, Jimmy was wonderful however, after this past experience I will never go there again and urge others to seek different nail salons Customer service is terrible and the OPI nail polish is old, this is why it does not dry. read more

staff was rude. the girl who did my pedicure didn't even say hello and all she would do is tap my leg to tell me what to do with my foot. I got a mini pedi and she finished with in 15 min. I only soaked my feet for a total of 5 min. my mom was next to me and the man doing hers was rude and telling her how horrible her nails were. very insulting and rude. her nails didn't even look bad, but that was the reason we were there obviously to make our feet look cute. half way between both our pedicures both techs walked away and left us sitting there and 2 new people came and finished our toes. very strange and overall a bad experience. will not be returning. read more

I had a full gel set put on a week and a half ago. Paul did my nails and was very polite, but I did wait a while to get my nails done (i did make an appointment) which was bothersome because I had to go to work in a few hours. I explained the shape I wanted, and Paul did make them into a nice coffin shape. It wasn't exactly what I wanted, because they were thick and a little too short, but I passed it off because I loved the color. However when I was done, I noticed that my nails were bumpy, and the ends were uneven. But I ignored this because I didn't want to complain about everything. I am very particular about my nails, I like them to be long and not thick. I also like to be listened to and not cut off. After three days I noticed that my GEL was scuffed and peeling back. I went in and they fixed it, but it was very very rushed and the nail tech insisted that it was because the gel did not set right under the light. I shrugged it off and gave it the benefit of doubt, but once again the day after they were scuffed. Now, I wear gloves when cleaning and I am very careful with the nails considering that my total was 65.00. A week later the acrylic is peeling back, the glue is being exposed and looks like a crust around the nail, the shape is uneven, the color is dull. I am very disappointed in this place because it had such high praise. Sixty-five dollars worth of nail should last, and not be excused as "it didn't set right". I don't like it when a nail tech rushes the manicure, especially since it is acrylic and needs a little bit more attention. My thumbs are wildly uneven and my index fingers are bent and bumpy. When I showed the nail tech this, she did not comment on it and continued hastily filing my gel to fix it. I'm not happy with the quality that I received and the time it took to take me in. The first picture was the day I got them done, and now today-following with the bumps and uneven nails. read more

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Still love this place! Leyna does great nail art! They have a great selection of colors and they always do a great job. I still recommend making an appointment rather than walk read more

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I have had a terrible experience here the last two times that I have gone, and today I did not even end up getting my nails done. Last time, in April, I waited 50 minutes with my feet in the water for my pedicure before they even began. Today, I had an appointment for 4:30, and after asking two different times if someone was going to see me, I finally left at 5:00. The receptionist was not kind or helpful. I also did not receive any phone calls telling me that they were running late. I will NOT go back to Broadmoor Nails and I recommend that you do not either. read more

I got services at the Solon location for over a year and the energy is very negative they need to be a bit more welcoming to their customers no matter of race. read more

Broadmoor Nail Spa - Nail Salons Near Me - Solon, Ohio

I live in the Solon/Aurora area and have tried almost every nail salon with in a 10 mile radius! This was my ABSOLUTE FAVORITE PLACE TO GO for about 3 years... Until after I kept running into incident after incident. 1st incident: One day I was taking a bit longer that usual to pick my nail color almost 10 minutes (I'm sorry.) after I picked my nail polish and sat down & nail tech leyna got an attitude with me and told me I don't have to come back, if I'm going to take that long.. because she has other guest coming in. That was hurtful especially because I have invested so much money into this company and I ALWAYS leave a good tip. 2nd incident: It was a normal day at the nail salon.. everything was perfect UNTIL a lady walked in with no appointment and said she needed to get her nails done ASAP Because she had to get her son off of the bus... At the time I was getting a full set, all I needed was nail paint .. so one of the nail techs asked me if I could come later for my paint .. RUDE ! (& no I didn't leave until my service was completed.) 3rd Incident: One day it we pretty busy , I made an appointment for a pedicure.. I come in (As usual) and they sit me in my chair and have me waiting for an HOUR FOR A GREET. All the nail techs were walking past , waving and smiling... that got old very quick. Keep in mind, I never go to the nail salon in a rush.. but my goodness .. an hour without knowing who my nail tech is that's a bit ridiculous. Needles to say I haven't been back since. If you do go I recommend: TIM, JIMMY AND ANNA. (They pay very close attention to detail.) read more

Came with two friends for pedicures. We made appointments and they kindly say us all together. Our nail techs were friendly and did a great job on all three of us. I got just the spa pedicure, which included a sugar scrub, hot towels, and massage. My friends got signature, which added a mask onto my service. The techs didn't skimp on the massage like some salons do. All of our polishes looked great and we enjoyed our time there. read more

Broadmoor Nail Spa - Nail Salons Near Me - Solon, Ohio

I got my nails done this past Monday and I was very satisfied with how Paul did them! He was very pleasant to speak with and he took his time. Every nail looks perfect to me and that sometimes is rare depending on where you go. I will definitely be going back! read more

Broadmoor Nail Spa - Nail Salons Near Me - Solon, Ohio

Very disappointed! Worst gel manicure I've ever had. My nails chipped and broke in one day. I get manicures all the time and I've never had this experience. They told me on the phone to come in and they would fix it, but when I got there they told me it was normal for it to chip so quickly and it's because they are my natural nails. Total baloney! Normally gel manicures keep my nails strong and don't chip weeks. Won't be going back! read more

Got my first ever pedicure and it did not disappoint! Went with a group of three others and was about five minutes late to our appointment but they were just about done with their previous clients so it worked out great. I was worried since it was my first time ever but nail techs were very friendly and comfortable to be around without being annoying at all! Got the basic pedicure but the whole process was super smooth and very relaxing. They also tested the nail polish of my choice and made sure I was satisfied the whole time! Didn't know this was what I needed in life but will definitely be back soon. Everything was stress free! (Except maybe trying to choose just one nail polish...) read more

Great experience. I loved the work that Chris did. He is the manager. I also love that they are open on Sundays. They were busy too. Highly recommend, I plan to go back. read more

Broadmoor Nail Spa - Mia does an excellent job with nail art. =) - Nail Salons Near Me - Solon, Ohio

My mom and I were running errands in the area and stumbled upon this place. We got right in for pedis, the receptionist was so sweet, prices were reasonable, with many options for pedis. Chris and Jimmy were amazing!! Really scrubbed our feet and polished to perfection! Will definitely be back! read more

Broadmoor Nail Spa - Nail Salons Near Me - Solon, Ohio

I was extremely disappointed with the customer service I received. Beautiful salon. That was my first time there requesting a Pedicure. The gentleman that was doing my Pedicure stopped in the middle of taking care of me and started another client who's appt time was after mine to work on her because she wanted to be taken care right at That moment. If you demand and complain loud enough at this salon you can become priority. He said to me someone will be here to do your pedicure. ( but he was already doing it)Such disrespect and disregard for me as a customer. I chose to leave after sitting there and being ignored. There are to many salons within the Solon, Twinsburg area that would treat you with more respect. I will never return and not recommend this salon. read more

Lyndhurst location:Typically the service is positive, but my latest experience was quite unprofessional and lacking quality customer service. After 8 days, I had a nail to completely come off...none of my nails were lifting nor had I done anything to cause a nail to pop off completely. The "owner," Chris fixed the nail inefficiently (cheaper look and longer than my other nails) and then tried to charge me for it. Seriously, after only 8 days, you should be more than apologetic, not repeatedly stating, "I'll let it go this time, but the next time, we have to charge you." Really?? How about you guarantee your work for at least 2 weeks. Many nail salons will fix and repair their work free and with a smile. The key to longevity is quality customer service, NOT GREED! read more

First time here, I was greeted by multiple people, and I had walked over to the colors, once I picked out my colors, I waited for about 4 minutes before my nail tech came and introduced himself. This man completely, utterly, without a doubt, wholeheartedly, absolutely, entirely NAILED IT! I've never been so happy with the outcome. I got an acrylic fill with gel on top, and this man did the damn thing... I've never gotten so much attention and complements to my nails. I've never had the hands to rock SUPER long nails, and Paul worked with my request. I also asked for them not to be super thick bc acrylic & gel... i didn't want bubble thick nails, and Paul... he just did a fantastic job! He's so detail oriented, i will definitely be back. With all of the attention i got, it makes me want to drive back down to the salon and triple his tip i left. I'll add a photo. If you ladies are looking for coffin shaped acrylics, or gel or honestly anything, ask for Paul! I'm truly so so so happy with the outcome! THANK YOU PAUL! read more

Broadmoor Nail Spa - Nail Salons Near Me - Solon, Ohio

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Leyna, Anna, Chris, and Jimmy do an amazing job. The other technicians may be wonderful too, but my experience over the last several years has been with these 4 people. I regularly see Leyna but have had my manicures and pedicures done by all 4. I have been getting manicures, pedicures and waxing services for many many years. Their work is amongst the best experiences I have had in my lifetime. I followed them when they moved to their own salon - that is how good they are- their work is clean, consistent and always beautifully done. Their customer-centric approach is felt the moment you arrive. Great people - great work. read more

My wife and I stopped in to get pedicures for our anniversary. I also lined myself out to get a manicure after. It was a disaster in quality of service. Honestly my technician should have been embarrassed. We got the hot rock pedicure at $60 each and they literally had no idea what they were doing. She literally burned my shins with the rocks and never even touched my feet with them. We were suppose to get "extra massage" in the price and they didn't massage our feet at all. It was so uncomfortable It was upsetting. It was so bad I cancelled the manicure and she got nasty when I did. I promise you, please look for a different salon in there area if you want any sort of skilled work. There are several in the area. For $130.00 for two pedicures, it won't be hard to find something better. read more

Gel chipped in only 4 days which automatically means a salon is trash in my book. Good service from a good nail salon won't have your gel nails chipping at all, you should only have new growth. Also I've never been to a regular non special nail salon like this that charged tax on top of the price. Very weird to me. read more

Broadmoor Nail Spa - Gel chipped after only 4 days. Trash salon - Nail Salons Near Me - Solon, Ohio

I got a Mani and Pedi by Jazmin at the Lyndhurst location and did she a great job! Very reasonable price. I would go back.

Had a good pedicure here! Not amazing but definitely good enough for the price! It wasn't hard to get an appointment and the place feels nice and clean, I will definitely come back! read more

Wonderful service and awesome environment:) We were visiting from out of town and this place was a highlight to the trip.

Do not go on a Saturday without an appointment unless you don't mind waiting with no guarantee on how long you'll be sitting there. They could make you wait up to an hour without letting you know that up front. In fact, you may hear it will be a 15 min wait from one employee, and 30 minutes from another. That's what they did to me today. Also I wonder whether their nail techs are certified locally. Once I went and the woman who did my nails said she was just in for the weekend from New Jersey, helping out her boyfriend who is a nail tech there. She said she used to do nails years ago but not so much anymore. How can they bring in weekend help like that? Is that allowed? read more

My mom and I really wanted to like this place, they seemed really nice and attentive to detail. They took their time with our manicures and pedicures. After a few hours my nail was chipped and my mom's were all pushed back. This happened hours after we left and after our nails had completely dried. My nail chipped after doing normal day to day activities, hours after having it done. I really wanted to like this place but I don't think we could come back here :( read more

Broadmoor Nail Spa - Nail Salons Near Me - Solon, Ohio

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Nails are perfect every time! Great service and friendly people. I get the gel polish as a standard and it stays on for a full 2-3 weeks. Been to other salons and not as happy with results. Would highly recommend!!! read more

Excellent service. Myself and 2 girlfriends just finished hot stone pedicures here. Very professional work . Mia's design on my toes was gorgeous! I can't say enough good things. Easily 5 read more

I've never in my life gone to anywhere with such terrible customer service. The very first time I came, I made an appointment prior to arriving. Once I arrived, they made me wait an hour because walk-ins are prioritized over standing appointments. The second time I made an appointment, the receptionist made it for the wrong date and time causing me to wait another hour to be serviced. I came to the conclusion it was pointless to make an appointment if walk-ins are prioritized, therefore I arrived today for a pedicure as a walk-in. The young lady told me that it's going to be an hour wait and to return at 7:15pm. I return as requested and noticed the technician whom I liked was finishing up a client. I asked her if I can request him for my pedicure and she said yes. She then placed me in a pedicure chair with semi cold water and I began to wait. I look up and noticed it is now 25 minutes later and the technician that I requested is now doing a manicure on someone else. I looked to the front and noticed that the young lady is gone which is to be expected because they close at 7: 30. I'm sitting in the back and no one has said anything to me nor have they inquired about who I'm waiting on. I literally took my feet out, walked over to the sink to dry them off, and walked out. No one even acknowledge me in any fashion. I strongly recommend that you do not under any circumstances give your patronage to this establishment. The lack of professionalism and consideration they show is completely ridiculous. They are not deserving of anyone's money.... certainly not mine ever again. read more

Broadmoor nail spa really took care of my teenage crew. I made a last-minute reservation for Mother's Day Sunday for seven manicures for teenage girls. The girls were taken care of quickly and were able to sit next to each other. They all ended up with beautiful nails!!! Even though there are 100 other places in Solon to choose from for nails, I would highly recommend Broadmoor nail spa - especially because they're open on Sundays! read more

I love this place. Was looking for a great nail place for YEARS, no joke. One day I accidentally stumbled on them and have been hooked ever since. I've actually never been somewhere where every tech is amazing. read more

Ive started to recently go to this salon regularly and I've had a couple experiences that have been questionable but this last set I got filled for my acrylics I've have three nail breaks in one week and when I got first break fixed it looked nothing like the rest of my nails and was done very poorly. I wasn't even told to wash my hands before getting the nail painted so all of the powder and residue was all over my nail and it's much shorter than the rest. I'm very unhappy and will not be returning. read more

I had Paul as my manicurist and he was so kind, and very thorough. Great attention to detail. Clean and kind staff. Highly recommend.

I made an appointment the day before for gel mani and spa pedi. They take walk-ins (supposedly) but I wanted to be sure I'd be serviced promptly. When I made the appt. for 10:00 I mentioned that I had a commitment at 12:30. I was assured that would be fine. (My 12:30 commitment was only 10 min away). I arrived promptly and after selecting colors, was shown to a foot bath to begin soaking for the pedi. FIFTY MINUTES later a nail tech finally came to me. I told him that I no longer had time for both services. No apology, just "we are short staffed today." I commented that no one told me that when I arrived. No comment, no apology. Although I've patronized Broadmoor many times before, I won't return. This isn't the only game in town - and I expect better service, better communication. If I'd been told when I arrived that I'd be waiting nearly an hour, I probably would have opted for the gel mani if I knew there would be time for only one service. But after soaking for 50 minutes, I no longer had that option. Too bad. read more