Kenny did my nails they are beautiful. He is very professional I will be back and have Kenny take care of my needs Also he does beautiful designs read more

Leo Nail Spa - Nail Salons Near Me - Parma, Ohio

Giving a 1 is being kind! I'll begin by stating Ihave never ever written a negative review. But this is 100% warranted. My Mom (93 yrs old) and I went for an afternoon of pampering to each get a mani & pedi. The technician cut her toe nails unevenly. When I asked that they be corrected [[HIGHLIGHT]]an extremely RUDE & cocky Asian young man who spoke descent English asked my Mom if she had been drunk.[[ENDHIGHLIGHT]]..WTH! My Moms reply was ...no and I didn't realize that about my toe nail. [[HIGHLIGHT]]Then again he said... "Maybe you were really drunk and didn't know you lost a toenail". Then he laughed.[[ENDHIGHLIGHT]] Needless to say we were totally offended!!! And I told him so. Then he chuckled even more. Then they ruined my finger nails that were previously beautiful. They did not remove the dip correctly which damaged the nail. And filed them super rough. All my nails chipped and I've since had to cut them all extremely short. It gets better... [[HIGHLIGHT]]Upon leaving I spoke to the manager to make him aware of the outlandish & insulting behavior. The manager proceeded to praise the young man technician for his "best English". Not even apologizing for our experience.[[ENDHIGHLIGHT]] WE WILL NEVER BE BACK! read more

all i wanted was a nice acrylic overlay on top of my natural nail to make it stronger and last longer and these came out so bad and thick, my hands look like fionas hands read more

Leo Nail Spa - nails - Nail Salons Near Me - Parma, Ohio

[[HIGHLIGHT]]My appointment was right on time.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The techs are friendly.[[ENDHIGHLIGHT]] I've been here before. This wasn't a spectacular experience. Just ok. My biggest complaint was that my nails chipped in 1 day. I work on a computer. So I don't have any heavy lifting or difficult work. $56 plus a tip is a lot to pay for a color to chip off in one day. I have acrylic/ gel nails, so I like to have them cleaned out underneath with a diamond tip when finished, just to get the extra acrylic and glue out and to smooth out my natural nail. That wasn't done. No hand massages with lotion any more either. Why keep it out if it's not used? read more

If you have acrylics and fancier nails, this place is great. [[HIGHLIGHT]]I feel like they don't value customers who come in for gel manicures on natural nails.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I made a reservation specifically with a nail tech who was highly rated so I could discuss options with them and see what kind of nails would work for me and my lifestyle. They moved me to someone else since I was "just getting gel".[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She was rough and did not speak English well, so when I tried to ask her questions about the other types of nails, she just got angry with me.[[ENDHIGHLIGHT]] She even cut me when trimming my cuticles, and didn't say sorry or anything. My pedicure was great and Daniel did a fantastic job. I would highly recommend him for pedicures. He is very gentle and kind. read more

[[HIGHLIGHT]]i always come here for my acrylics and my pedicures, i get the gel one.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]love love loveeee[[ENDHIGHLIGHT]] read more

I am very picky about my nails. As in, I used to drive an hour down to Orange County from LA to go to the best nail salon I found in SoCal. So driving 30 mins to Parma from the east side is well worth it after the mani and pedi I received from Kyle. I get dip manis and gel pedis. He was so meticulous about his work in addition to making sure I was always comfortable ("am I hurting you?" "Is the pressure too much?" Etc). Also- the pedi massage chairs are unreal. Like, next level for a massage chair read more

Leo Nail Spa - Dip mani by Kyle :) - Nail Salons Near Me - Parma, Ohio

In the winter when it's snowy & icy the employees park in the prime spots so their customers, some seniors, have to risk falls to get in the door. The nail techs are frequently on their cell phones taking care of personal business while working on your nails. [[HIGHLIGHT]]Also nail techs will spend the entire time speaking in their native language and ignore you.[[ENDHIGHLIGHT]] Rather unprofessional that nail techs nap on a sofa near the front door while waiting for a customer. That should take place in the back where customers don't have to see that. At one visit the male nail techs, including the owner, were playing cards laughing & carrying on for all customers to see & hear. It was disgraceful. Recently,I had lunch with four of my friends who have been steady customers of Leo Nail salon. We decided will no longer give our business to this nail salon. [[HIGHLIGHT]]My last visit the nail tech was rude & totally ignored the service I wanted done.[[ENDHIGHLIGHT]] Services have become very helter skelter. I'm done. read more

So I've been going to Leo's nail salon a year now seeing the same nail technician the whole time and have loved my nails every time. [[HIGHLIGHT]]This last time I went in, I was put with some lady apparently she was just getting me ready for my technician because he was still busy with someone which was fine but I did say I wanted Dat, my technician to do my full set being he's been doing my nails this whole year.[[ENDHIGHLIGHT]] When Dat finally finished his last client, I was moved back over to him to proceed with my appointment. He knows exactly how I've been getting my nails done EVERY TIME. I get ombre powder almond shape, and he always puts any design on my nails that I want and has NEVER EVER TOLD ME HE CANT PUT CERTAIN DESIGNS ON THE OMBRE. When I showed him the design the lady told me he could definitely do, he hesitated and said it was too hard, but someone else could do the design, and I said ok, cool. He succeeded doing my full set of acrylics, but after he started going further on them, I noticed he wasn't using the ombre powders, so I mentioned it to him. [[HIGHLIGHT]]He got overly sensitive and started arguing with me blaming me saying the design i wanted couldn't be put on the ombre powder acrylics and had to be just a regular cheap set of acrylics which no way I would agree on.[[ENDHIGHLIGHT]] He tried arguing, saying he told me he couldn't put that particular design on the ombre set. [[HIGHLIGHT]]By then I was furious and then all the employees who work there all ganged up on me just because I spoke up about what he was doing and that I don't ever get my nails done that way.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Leo, the owner, stepped in then, and he even raised his voice at me, making me feel super uncomfortable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everyone in that salon ganged up on me like it was all my fault, and that isn't true they just never step up when they're wrong they immediately get super defensive and rude.[[ENDHIGHLIGHT]] The guy Dat became so ignorant towards me because he got called out. How immature. No professional salon would ever make their customers feel bad or uncomfortable. All the employees immediately came over to where I was sitting with Dat. They all were talking their language, which I know they were all blaming me and talking crap. I spoke up to every one of them and said, why are you all being rude and talking crap about this issue going on that didn't even involve them. Suddenly, they left lol. [[HIGHLIGHT]]These people get off on taking ur money but have absolutely no compassion on if the customer is satisfied or if there's something that wasn't right.[[ENDHIGHLIGHT]] Its total BS. [[HIGHLIGHT]]DAT RAN AWAY LIKE A BABY. He tried so hard to blame me, but I wouldn't let him.[[ENDHIGHLIGHT]] A caring technician never ever ever would have left and went home handing me over to the owner Leo, who was pissed off because he had to fix his employees' mistakes!! Wow!! Leo agreed to do the ombre powder, and the way he did it was sooo rushed, and the vibe he was giving me was so uncomfortable. I shouldn't have even been frickin charged anything after all this ignorant behavior from the whole salon!! He made me pay 80 frickin bucks, and I even gave him a tip. I shouldn't have, but that just shows i have a heart. He didn't. [[HIGHLIGHT]]All he cared about was taking my money and me leaving the salon.[[ENDHIGHLIGHT]] This black lady sitting next to me heard the whole situation yet she was on their side huffing and puffing at me like I shouldn't be frickin complaining lol I guarantee if it was her, and this situation happened to her she would have come unglued instantly!!! So whoever that rude black lady was who thinks her sh*t don't stink...karma will always pay you a visit when you treat others rudely!! I am definitely not gonna let this horrible experience be brushed under the carpet. I'm gonna file a report so this salon won't keep getting away with this ignorant horrible abuse!!! You all should be fired. Dont u know how rude it is to talk ur language about clients sitting right in front of you all?? It's absolutely disgusting. Us America's aren't stupid. We know what's up. Ican'tt even believe all this happened yesterday it was seriously the most horrible situation at a nail salon I've ever experienced in 40 yrs!!! I contacted BBB and filed a complaint they wrote back with nothing but lies to cover their asses The owner said his cameras were on showing him fixing what his ignorant technician screwed up. Lol turn up the volume on the cam then and listen to how I was treated by all these rude people at this salon and see how they were all hanging up on me all around where I was sitting lol plus if you read all the horrible reviews on Google you'll see they are all liars and only trying to cover the horrible customer service they gave so many clients!!! Haha the owner accused my review of being hate speech ummm no its all the truth in detail what happened so stop lying Leo that's not good for your business. read more

Leo Nail Spa is a HUGE salon with maybe 20 chairs for manicures and 16 pedicure chairs. I imagine they'd be very busy during wedding season due to being able to accommodate so many people at once. I walked in around 6:00 on a Friday with no appointment and only had to wait about 15 minutes. Pricing is pretty in line with other nail salons. Regular spa pedicure is $37 and regular manicure is $20. They also offer full acrylic sets, gel, powder dip. In addition they do spa services liwaxing, brow tints, and lash lifting and tinting. The best massage chair for pedicure that I've ever experienced. Exactly what I needed after a long week of work. read more

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Absolutely stunning nail salon! They recently opened in November and are currently still having their grand opening prices going on until the end of this month. They have plenty of services to choose from aside from getting your nails done and everything is reasonably priced. This place is located in the same plaza as Citizens Bank, Jersey Mike's subs, and Sears Outlet. When you first walk in, they have a desk on the left side for people to check in on the iPad. When I came in, I was greeted right away and was given a set of nail colors to choose from. They have plenty of stations for people to get their nails done and can already see this place getting packed on the weekends. This place definitely has a lot of positive vibes coming from their employees which helped with my experience. Daniel was my nail technician and he definitely gave me one of the best pedicures I've had in a long time. He very pleasant to have a conversation with while I was getting pampered. The massage chairs are absolutely amazing as well, so you NEED to turn it on while you're enjoying your pedicure. And if your phone needs some juice while you're getting your massage, look on the right side of the chair, they have USB ports available for your charging needs. Thanks to Daniel and this beautiful nail salon experience, I will be coming back! read more

10/10!!!! I had Luke and he was amazing, he did exactly what i wanted along with being very clean and precise (which i love)! [[HIGHLIGHT]]I love the place so welcoming and quick service![[ENDHIGHLIGHT]] Would definitely come back again! read more

The salon looks modern and clean. Unlike other hole in the wall salons. Although I would have preferred a hole in the wall salon over this poorly managed place. This was my first time at the salon and Leo did my nails. He had ADD to the extreme servicing me because he was managing a flood of walk ins and managing phone calls for apts. why not hire someone else to manage that? He had zero focus on my service and made my French nails look completely lopsided. I will never return. They have poor management of scheduling. read more

Leo Nail Spa - Lopsided French gel nails. - Nail Salons Near Me - Parma, Ohio

Requested pedicure #2. Had Vonnie as nail tech. He was WONDERFUL! Took his time to be gentle with a couple of sore toes,always checking if anything was uncomfortable . [[HIGHLIGHT]]Personable and talkative, interacted with other customers and coworkers.[[ENDHIGHLIGHT]] Will definitely request Vinnie next time! He really knows his craft! Very pleasant and relaxing atmosphere, very clean. read more

Sadly my technician was not overly nice and in the end the nails are sloppy! I have polish on my toes that should have been cleaned up. read more

Leo Nail Spa - Nail polish on toes. - Nail Salons Near Me - Parma, Ohio

My 1st time at Leo Nail Spa and was very impressed. Called and made same day appointment. They got my in without any questions. Emma did an amazing job on my nails. I got dip with design. She was very nice and worked fast, which I love. I just showed her a picture and she did it without any problems. I'm definitely coming back. read more

Leo Nail Spa - Dip with design - Nail Salons Near Me - Parma, Ohio

just left from getting nails done at the Rocky River location. So disappointed: manicure was poor and rushed. The station was disgusting with nail clipping everywhere, polishes and lotions scattered and dripping with product. There was half a bottle of beer just sitting next to the drying area. Health department would have a field day here!! I will not be returning!! D read more

Helen is amazing I got a Volcano pedicure and manicure. she didn't rush and took her time to make sure it was perfect. I been here 7x and I'm sure she is my favorite . Cant to wait to come back soon with my little person read more

We went Saturday August 26, 2023 for a girls gathering before a bachelorette party. My first and last time going to this place! It's now Tuesday, August 29, 2023 and I happened to look down and my thumbnail color completely came off. They used the "dip" process. It was a terrible experience. The tech started with my pedicure and used the wrong color so I had to adjust the fingernail color and then he screwed that up and now. I have nine fingernails with color and one without and a wedding on Sunday that I will either have to find a salon to do all nails or be tacky and wear a bandaid to cover this. What a joke and a waste of $100 read more

Leo Nail Spa - Dipped nail polish came off after three days. - Nail Salons Near Me - Parma, Ohio

I have been coming to the Seven Hills location and like the value and atmosphere of this spa. Leo and Luke have both done a great job with my acrylic full sets. They both are highly detailed and know what they are doing. I really like their style and will continue going in for services regularly. read more

I really REALLY wanted to like it here. I looked at the nails they do on Instagram and I was in love! I read the reviews and most of them said that I need to have Leo or maya do my nails for them to turn out right. I changed my appointment last minute from Sunday to Saturday as my sister tipped me off that I was going to get proposed to on Saturday These nails were going to be important I was going to have tons of pictures of my hands with my ring. I arrived on time but Leo was still with a client. I waited for a bit then the receptionist said she could get someone else to do my nails if I would like. I said yes, that was my first mistake. I should have waited. I got Dat. He was very nice. I came in for dip nails though and he was prepping my nails for acrylic. Luckily I caught him before he started applying acrylic on. It was a miscommunication between the receptionist and him, I didn't mind that much. I asked for as natural as possible, which they did end up looking natural. But here's where it took a turn for the worst. He cut my cuticle with the electric file I didn't notice he cut it I thought he just hit it because on my ring finger and my pinkie it was burning. I told him it hurt and he apologized. The rest went well I paid and left. When I got home that is when I realized all the problems. The sides of my nails weren't complete they didn't have any powder on the sides and the top coat of polish didn't reach down the sides. Then as I was getting ready I noticed the top coat polish on my thumb had chipped. I also noticed some of the nails were lumpy. I got engaged and it was fine I just didn't show my nails in any of the pictures, but my cuticle was ripped up on my pinkie and there was no hiding that. Three days after I got my nails done one of them shattered while I was typing on my keyboard at work. Now i dont know about anyone else but I don't type while slamming my fingers. My coworker has dip nails that were longer than mine were and hers don't shatter when she types and she types with slamming her fingers. I was so mad. I have removed all the nails myself as I wasn't going to pay to have them taken off. So photos were ruined. Now showing my family for Christmas is ruined. And my nails look like trash from being roughed up for the fake nails. All I can do is wonder what I would be writing if I just waited for Leo. I wish I waited for Leo... but I wish I just didn't get my nails done at all even more. 85 dollars wasted. I don't know why I tipped him. read more

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I was there with my family, myself and my mom got the ($55) volcano pedicure done and I recieved no massage what's so ever I was done 20 minutes prior to my mom being done and was told that I would recieve a discount for the inconvenience but still paid full price only recieved a $6 discount for a poor excuse of a pedicure. If I could leave 0 stars I definitely would. read more

Leo Nail Spa - Nail Salons Near Me - Parma, Ohio

amazing service from Luc !! I am super picky with my nails and being new to the state I thought it was going to be hard to find somewhere that does UV GEL instead of acrylic But I found it here at Leo's, they also have Great taste in music. read more

I have been going to Leo Nail Spa for two years now. The staff is always friendly and the atmosphere amazing. Shay does my nails and every time slays them (not to mention I've never had more fun just chatting or felt so comfortable). She definitely is a ten out of ten in my book. Would highly recommend. read more

Leo Nail Spa - Nail Salons Near Me - Parma, Ohio

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Service is very nice but my nails didn't last. I had gel on my nails before this that lasted more than 2 weeks from a salon out of town. I wanted them done again so I tried Leo's. I got them done this past Saturday and it's only Friday and they're already peeling. They started lifting on Wednesday, 4 days after I got them done. $47 plus tip just isn't worth it when they only last 6 days. Probably won't go back ): read more

My nail tech is Shay and she's amazing. She great at keeping the conversation going and is very comfortable to be around. She is very flexible with nail designs and styles. read more

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I came in looking to have cat eye on my nails, they put with someone who has never done it before. I had to teach him how to do the cat eye and he wasn't understanding until the owner came over. My nail tech shaped my nails horribly and he was filing my finger and not my nail. I should have not been put with someone who didn't know how to do the nail art I wanted. He also did my fill touching my cuticles and had to use the file to separate my skin from my nail. The owner did give me a discount which is why the 3 star. But I'm literally going to need to get my nails redone bc they are crooked and they are going to lift bc they are slammed to my cuticle. The owner did offer to redo my nails but I didnt have more time to spend on it read more

This was my first time going and the nail salon was how it was expected to be.. I had Shay. She was very nice and did my nails the size I wanted them. Shaping was a little off but it was ok. What I didn't like about her service was she made things quite uncomfortable while sitting there.. good nail tech tho. read more

I would give this place 0 stars if I could! This place is a joke. Empty bottle of Hennessy on the shelf. Made an appointment at 6. At 6:15 they had 2 people before me. Only 2 people working.. and she was making more appointments over the phone. Don't waste your time here if you're a professional with time restrictions. To the business owners: DO NOT MAKE APPOINTMENTS IF YOU DO NOT HAVE TIME it makes the experience worse. Never returning to this place. read more

I am very happy with my nails they came out super cute just how I wanted them and they look really really good shape and everything I'm obsessed!! a guy that works their named Luke did my nails read more

My mother and I came to town and needed our nails done last minute. The service we received her was very nice and accommodating. Dat was a real stand out and went above and beyond. The salon was impeccably clean and well maintained. We'll definitely visit again when we come back to Cleveland. read more

Leo Nail Spa - Dip manicure - Nail Salons Near Me - Parma, Ohio

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Leo did an amazing job on my birthday nails! Didn't even take that long, given the fact i got a full set! I am pleased! Will be returning! read more

Leo Nail Spa - Birthday nails - Nail Salons Near Me - Parma, Ohio

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shocked at how unprofessional the owner was. They made me wait until 330 to get a full set when my appointment was at 1:30 and charged me $100 for French tips and then I come in the next day with a broken nail and two days later with another broken nail and tell the owner Leo that this time it was my fault so I'm happy to pay for the nail and he responded with "you're going to pay for both." he was so rude to me on all three occasions. i felt extremely uncomfortable. and it's a shame because i'm a loyal customer and tip well. and didn't even complain when they had me wait 2 hours for my appointment read more

The lady who did my nails cut me multiple times to where I was bleeding. She dropped the rolling tool on me, & then proceeded to charge me $70 for my nails after repeatedly making me bleed. read more

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Love this salon! I've tried all the nail spots in the area and this is my new favorite go-to spot. Reasonably priced, can book appointments online, and have had great service each visit. I can't stop admiring my nails. It's exactly what I wanted both times! read more

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Excellent service and selection of options. Acrylic nails and custom painting. Also pedicures.

Awesome experience!!! I love the interior and I think it's what every nail spa should be like! I LOVE that place! Would come here again! read more

Customer service is lacking... If you want to make an appointment- I do NOT recommend this place! I had my last nail appointment with Emma on Sun, Aug 14. (The spa opened 30 minutes late that day due to no one with a key being there on time.) I still asked to make my next appointment. I specifically asked if the spa would be open on Labor Day. The girl checking me out went to ask someone and he told her yes. I saw my info being put into the book for a 10:00 nail dip and pedi for Sept. 5. Fast forward to today- I'm sitting in the parking lot with no movement in the spa. Look on FB to see they're closed. No one called or messaged me to let me know my appointment wouldn't stand. I am furious that I left my house, drove 30 mins to and from, for nothing! I loved Emma and her work but the appointment aspect of this business is lacking. I will be looking for a new nail spa. read more

I love Shay!! Always positive, friendly, great conversation and always does a beautiful job on my nails! The entire salon is clean, and everyone is very friendly and helpful! Highly recommend!!! read more

Do not follow the Google address for this place; it will lead you ten minutes north. It's next to the Jersey Mike's, same plaza as chipotle, Pizza Hut and the ups store. My appointment was for 1:45pm, I didn't get seen until .. well I walked out at 2:11 because they were clearly too busy and took too many appointments. Place looked beautiful inside but didn't seem well managed. read more