I had a really great experience here today. Joseph helped me while I was looking for a few cool shirts for my dad's birthday, and he was incredibly kind and helpful. He immediately dropped what he was doing to assist me and offered thoughtful advice while I picked things out. As someone who used to work in the service industry, I really appreciate good customer service when I see it--and Joseph definitely hit the mark. Thanks for making the experience so easy and enjoyable! read more

This review only pertains to Brixton's online ordering and not a specific store. Do not use their online ordering. Placed an order more than 5 business days ago and order has not even been fulfilled nor have I even received a tracking number. Placed online orders from other retail companies and at least received a tracking number within 3 business days. Item was meant to be a gift and was hoping to at least have item shipped last week. Made a complaint to customer service asking for an update because not shipped yet and their response admitted that this is outside their normal processing time. I then responded to them asking them for transparency as to what is causing the delay, but they have not yet responded. Other reviews/complaints on Better Business Bureau confirm same disappointment from other customers who made online purchases. Asked for a refund because taking too long to process, but kept telling me order has been fulfilled, but tracking indicates otherwise (nothing has changed as of 07/13) J BRIXTON Order #S######763 Jul 2, 2026 Waiting for details Then they tell me refunds can only allowed when product received. However, will I even receive the item? Some customers on BBB indicate they paid money but did not receive their item or never received their refund. Buyer beware. read more

Brixton - Order placed 07/02/2026. As of 07/13, no updates. - Men's Clothing Near Me - Oceanside, California

I had a great shopping experience here. I had a lot of questions in regards to fitment and material type while trying to find the right shirts. Joseph was extremely knowledgeable on their products and also very helpful and friendly. He does a great job keeping the shop looking immaculate and presentable. Shopping experience here is very personable and laid back. Thank you again Joseph and everyone else who works here at Brixton in Oceanside. read more

customer service is totally unresponsive. i tried several times to try and return hats (their sizing is tricky and both hats I ordered were smaller than other brands) I do NOT recommend buying from Brixton if you think you may need to return. Buy from another retailer who can facilitate customer service for you read more

I really love Brixton clothes and it was so funny I was driving by this place accidentally! Of course I had to stop in! The employees were nice and let me know there was a discount for Memorial Day. Everything was still quite pricey, though. I love their men's clothes but wish they had smaller sizes; most of the sizes on the racks for men were large and extra large. They seemed to be sold out of mediums and smalls of a lot of stuff. Still a dope store with nice hats and clothes; I would definitely come back. read more

Brixton - Outside - Men's Clothing Near Me - Oceanside, California

This is mainly directed at the worst online customer service. I didn't realize this company is a scam with online shopping. I placed an order two weeks ago. It said it was out for delivery on the 30th. To this day, it still shows that UPS is waiting to receive the package after it sent out for delivery. And i never had an issue in my life from such a major company. So I reached out to Brixton and got no response and still haven't . And no one at UPS knows where my order is. And I can't get anybody to respond. I even paid for the fast shipping. I went and checked the reviews. And there's hundreds, if not, thousands of people that get scammed by this company for the online shopping. Multiple people have not received their packages. It's very disappointing and I will never ever support this company. It's way too expensive to be behaving this way. Do better!! such a scam. read more

Good quality, casual clothing and accessories for men and women, including great hats.

This review is for online customer service communication, poor quality of garment, and misleading garment care instructions. Horrible clothing quality & customer service. Bought a sweatshirt with Brixton decal at the Oceanside location. After washing for the FIRST TIME, per the attached care instructions, the decals cracked and bled everywhere! This is never happened to any type of sweatshirt that Ive had with decals. The return policy states that they will not accept returns once the tags are removed. I went ahead and contacted customer service per email link online. When sending the message through their website, it states they will contact you within two days. Waited a week and nothing, so I sent a follow up email. This time (May 19) I received a response right away stating that a manager would be contacting me. Never heard anything. I sent another follow up email on May 28... STILL NOTHING. If this garment was not meant to be washed in the washing machine, why wouldn't it specify to hand wash and hang dry? The instructions state to machine wash, cold general cycle, non-chlorine bleach as needed, tumble dry low heat. I followed the instructions and after the first wash, I got cracked decals and bleeding ink. Very disappointed! Avoid this brand/company/clothes at all costs. $53 down the drain. It would be nice if they review their garments care instructions before selling to the public. Even more so since they have a very strict return policy. Not fair to the consumer. Gave this company more than enough time to make it right. read more

Brixton - Cracked Brixton logo and ink bleeding - Men's Clothing Near Me - Oceanside, California

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The Oceanside location of the store is larger compared to the Encinitas location. Oceanside offers a better selection of apparel, while Encinitas specializes more in hats. Additionally, the Oceanside store features an open storefront, making it more inviting, and it has ample parking, which makes visiting more convenient. read more

A huge shout out to Joseph at Brixton in Oceanside. He made my shopping trip go so smoothly and take as little time as possible since I was in a hurry! So friendly, helping me with recommendations. This store is now my go-to store for the men in my life. read more

We love Brixton products. My family and I walked by this morning and decided to walk in to as we are fans of their beanies and jackets and my boys are due for bigger beanies and I was hoping to look for some jeans. When we walked in the store it had literally just one other person there and the lady working there was too busy to acknowledge us. This might seem as such a dumb observation as I'm aware customer service is dead now. As a business owner, if one of our workers had all the time to acknowledge a possible sale and didn't that would not be ok. I literally told my husband, If she makes us feel like we're not worth a welcome in to the store or even a head nod I don't want to buy anything here. read more

M Y B R I X T O N H A T Things I will never do: * Give you up * Let you down * Run around * Make you cry * Say goodbye * Tell a lie * Hurt you * Desert you Brixton is a lifestyle clothing brand, and a reflection of our laid-back beach culture. Launched in 2004 from a modest Oceanside garage, they subsequently established a local manufacturing facility to make their timeless and premium head-wear and jackets for men. The 2000's were a time when celebrities such as Johnny Depp embraced fashion-as-a-lifestyle. Your eyes wouldn't be lying if you saw him at the pub flipping his coat and beret onto the mirror rack, rocking 7 scarves, 9 bracelets, and 1 ugly pair of glasses. Fast forward to today, and you can find an ever expanding line of Brixton apparel for all pronouns at retail locations where you normally run around: Urban Outfitters, Tilly's, Nordstrom, etc. In addition to hats and jackets, the brand includes hoodies, flannels, and button-ups in subdued skater-approved colors. And of course, beachwear. The style is inspired by the local artists, musicians, and people who surround us. But for the complete vintage milliner / hat maker experience... services like hat fitting, steam cleaning and online order pickup... you will want to visit one of their two retail outlets. The original store is on S. Coast Hwy in Encinitas, and the new location is south of the Oceanside Pier. Once you own a Brixton hat... whether a fedora, cowboy hat, or newsboy cap... you will never give it up or let it down. But say goodbye to the baggy overalls your mom got you at K-Mart in 1995. Upgrade that "toddler" look with a pair of Brixton jeans or somebody may hurt you or desert you. read more

Love their clothes and everyone is very pleasant. I stop by anytime I'm in Oceanside.

Not the best experience shopping here. I've had better service from other locations but honestly was let down since this was the first Brixton store in California. Not many options either which was surprising. My family and I will not be coming back to this location. read more

Brixton has fantastic quality clothing! Everything is made to last and the staff at this location are helpful and kind. Anthony helped me find exactly what I was looking for and gave me styling tips! read more

Really nice shop with an extensive choice of hats. They have different size hats, which is so awesome, especially for those who need larger sizes. I already referred a friend here! read more

Brixton - Lord of hats! - Men's Clothing Near Me - Oceanside, California

Came here with my family. We were not greeted or helped. We asked about the deals and got a cold shoulder. It seems that they did not want to help us. We were also the only family of color. We'll keep our business at the Ontario and Long Beach locations. Please have your manager and employees review their customer service skills, especially towards people of color. read more

Walked into this location and was not greeted or helped. 4 other people than my partner and I walked in and walked right out while they also received the cold shoulder treatment. The staff here was more focused on their non work related conversation than to do their job on the sales floor. A woman with black hair, a woman with brown/blonde wavy hair, and a man with blonde hair and glasses were all working. Not one of them cared to help anyone read more

Customer service here is great! We were able to return a hat that was too small even though we forgot about it for a few months... There is a wide selection of hats, you can even customize the banding. We ended up buying two hats, staff was really helpful with fitting! It's also cool that you can bring your hats back in for cleaning and stiffening services. read more

I just have to say the customer service at this Brixton store is absolutely AMAZING!!!! I hardly write reviews, but after the experience I had in the store today...I had to! I was having issues with my order online due to a coupon code & since I lived so close, I decided to pop in the store. So glad I did! Riley the sales associate, Riley the store manager and another sales associate (I didn't get her name) went out of their way to help me & to figure out how to get the best price. I walked out of there so happy & will DEFINITELY be back! read more

Good place and it's my grandsons name so I can buy overpriced clothing g just because.