Mad Discounts! Friendly staff very helpful with dressing room and checking out. We bought lots of tees, shorts and pants last week! They were all ON SALE!! My boy loves shopping here. We have avoided OUTLET stores because the stuffs are new old stock. Rather shops new stuffs with discounts. I got myself something as well. I'm older now but I still find something that look right for my age. Go shopping!! read more

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Visited to find a pair of sandals that were available at this location according to website. Asked the heavyset brunette salesgirl if she could locate the shoes only to be told that if they weren't in the shoe area she pointed at in the back, they didn't carry them. When I mentioned that their website said they had them there, she asked which location of store and when told her it was that store, she proceeded to say it wasn't that location (which it was, she just didn't seem to know the address of the store she worked at. After asking another employee in front of the first salesperson, she shuffled off, knowing she messed up. The shoes were promptly located and brought for me to try on. After asking second sales person the price of shoe, which were on sale online, was told the shoe was not on sale. When mentioned that shoe was on sale on their website, was then told they would price match. Walked out without purchasing anything. Never thought to shop at this store in the past and after this experience, could see why there were no other customers in the store. read more

I used to shop for myself at Tilly's until I got too old. Lol. Now I shop there for my daughter. Today Tyler assisted me with getting some shoes for my daughter. She hit a huge growth spurt and I wasn't exactly sure how shoes should fit on her, and he was exceptionally helpful. He got us out 3 different sizes, laced them up, felt her toes and spent time explaining to me how to tell if the shoe is a good fit for a growing kids foot. I was super impressed with his customer service. He was so patient even though the place was slammed and tons of other people were coming at him. I cant remember the name of the gal who helped us at the dressing room, but she was super upbeat and helpful. She helped us grab different sizes and styles of clothing. I have seen reviews where people knock the store for it's prices. They must not understand that this store sells name brand items and is consistent with other stores selling the same items. I understand not everyone can afford it, but it's not fair to rate the store low because of its prices when they are fair. There are plenty of stores with less expensive options available. This Tilly's is always super clean, well stocked, and has super customer service oriented staff. I also love the Moolah bucks you rack up and can use towards future purchases. I'll be back in a couple months for back to school shopping! read more

My kids love this place but I'm still hesitant. I won't pay $50 for a t-shirt. Not now, not eva. Staff is nice and there is plenty of selection and dressing rooms. Cool sunglasses and watches too! Just bring your wallet... read more

Tillys - Women's Clothing Near Me - Oceanside, California

Chelsi and Ashley were a great help in helping me find the right size docs! Store is full of good employees and had great customer service! read more

Tillys - Doc Martens - Women's Clothing Near Me - Oceanside, California

My daughter bought a backpack on their website She never received it. I call a lot of times to open a claim and they just close it. I call like 5 times and they did not care. They said it was delivered but it was not. I think they lost the backpack but did not want to give me a refund. They just stole my daughter's money, they are money hungry. I had to buy my daughter another one at the store. It was $80 dollars. My daughter was crying cuz she really wanted that backpack. She wait and wait and never came. I wish they stop doing that to little girls, shame on them for stealing the money. read more

Currently (1/2022) this location is operating at 15 person capacity. Meaning only 15 ppl allowed in the store. The idea an arbitrary number w/no science to support it stops COVID is a degenerate concept. So if 16 people are in your establishment COVID attacks. CDC say: 1. Cloth mask don't work. 2. 6 ft is not proven to reduce infection. Stay woke Tilly's!! I won't shop here again. read more

We were shopping at this store the other day, on the front door cal. Mandate says everyone must were a mask. When entering the store I saw that half the people where not using a mask . These none wearing mask people are part of the problem. I am part of the solution and proud of it . We will not be shopping at tilllys again. read more

I love this place they have everything I like and it's rly up to date on todays fashion

I have been here on numerous occasions and no one speaks to you at all, you walk in and no one greets you or asks if you need assistance, but its tillys its pretty much self explanatory. Location is clean, pretty well-stocked. I love tillys so obviously I will keep coming back but don't expect much. read more

It's after 7:30 pm. I've never had any issues here. My children get their clothes at Tilly's. My sweetie asked to go to Tilly's tonight. It's quiet right now (only a few people) aside from the blaring music .. LOVE the quiet. That's the way I like to shop. Latest styles of clothes and shoes from boys and girls to adults. Lots of choices. Trying to steer my diva to the sales racks. It's not working. She loves PURPLE. There is ample parking. Parking is full during the day. Just be patient. Tilly's is next to ULTA and Michael's which is perfect. read more

Tillys - This was my diva's first stop and purchased 2 items here. Guess which ones? - Women's Clothing Near Me - Oceanside, California

Went to this location in Oceanside tonight to return a backpack I had bought at the Encinitas location the other day. I had used my 20% off coupon that Tilly's emailed me which is supposed to be valid through May 2nd, 2021, and since I was returning the backpack I wanted to use my coupon on a new pair of sandals after I returned the backpack. I was told by the manager Jack (very rudely) I could no longer use my coupon unless it was an even exchange with the same type of backpack, and I could not apply my 20% coupon to the sandals I was wanting to purchase. I asked Jack if there was anyone he could talk to higher up in management than himself to see if an exception could be made since my original transaction was now voided out and returned; hence I now should have a good 20% coupon to use on another purchase. Jack said "NO" but I could call customer service and talk to them. I proceeded to ask Jack if he could call them for me, and he sternly and rudely said NO so I asked him to give me the number to customer service so I could make the call myself. I completed my return without the new pair of sandals. I went to my car and called customer service to which I was helped by 3 separate people the first woman was very helpful, but hung up without sending me a new 20% off coupon or getting my name and number to follow up with me. The second guy who I did not catch his name was extremely UNHELPFUL and told me I could not be issued another coupon since I used my coupon on an item that was returned. I asked this customer service guy to speak to a manager and he HUNG UP THE PHONE on me. The 3rd person I talked to when I called the customer service department was named Jason and he was very helpful, courteous, and transferred me to a manager named Tanya. She had Jason call the Oceanside Tilly's store to have them honor my 20% discount on the sandals I was wanting to purchase which I appreciated very much, but this all took a lot of unnecessary time out of my night that I did not appreciate for being a long time customer of Tilly's. In addition, when I went back into the store to purchase my sandals the manager who was a woman was unfriendly and standoffish during the transaction. I love Tilly's, and shop here often for myself, my son, and my boyfriend, but after tonight I will be taking my business elsewhere due to the rudeness I received both in store and via the customer service line that I had called this evening. Hope you guys make some changes and train your staff to be more polite and courteous to paying customers. read more

The employees are really helpful and engaging. I like the selection but some of the inventory is a little low in the transitional sizes between girls (16) and juniors. The styles are exactly what my kids love. Prices are reasonable for their brands. read more

I really like this Tilly's because it is big and organized. The staff are helpful but not in your face. You can breathe when you shop or just want to look around. Great place to go shopping for girls and guys! They have deals but make sure you ask because I get confused sometimes on which items are the deals. read more

0 stars. Kayla the store manager has a rude snobby attitude, not qualified for her position. The sales associates check in on me while I'm shopping way too many times. Plus they have mics to communicate, so for me to be talked to by 3 or more sales people is unacceptable and rude. NOTE: NO BATHROOMS FOR COSTUMERS. Once you get up to the line, besides the little rope, you get a stagnated line going in and out of the isles. Sun Diego has a way better selection with better sales associates and they actually have a line. Their not as cheap!!!! read more

Probably the worst Tilly's in San Diego's county. Manager was very rude and didn't seem to have a care at all. Very unprofessional. Went to EXCHANGE an item i purchased, a DAY after i bought them, for a bigger size because they hurt my feet and she claimed they were ruined. They were in the same shape and form I got them a day prior to trying to exchange them. So now I'm left with shoes that don't fit. Sucks, but she doesn't care i guess why should I. read more

We stopped in on Black Friday to see what deals they has going on. We weren't really looking for shoes, but decided to buy four pairs because Darias was so helpful. He was very attentive and answered all of our questions. We bought 4 different pair of shoes for $20 each. Our hats are off to you Tilly's for hiring such great employees such as Darias. read more

There's so much to choose from in this store yet so much to not leave the store with, does that make sense? There's a selection of surf and skate brands for women, girls, men, and boys. Tilly's also has some off-brands that must be specific to the store but those are typically the ones that make it onto the clearance rounders; hit or miss at best in terms of cuteness and desirability. I find myself in this shop because they sell Young and Reckless merch for women, but sadly not very much of it! I'm able to find super cute accessories here (earrings, necklaces, headbands, ect) and that's a good thing...right? Skateboard selection is decent. Customer service could be better. Vibe of the store is kind of: we don't really care too much. I've had to wait a while to get a fitting room opened up for me and while the associates that do eventually come around to unlock a door for me do apologize and are quite sweet, still stinks to have waited so long and awkwardly. Getting any kind of help on the floor is difficult, so best try to acquaint yourself with where things Han style: solo. Always have a conversational and pleasant sales person to check out my items though. If they could just put that on the sales floor that'd be awful nice. read more

This Tilly's location has exceptional customer service, especially for a store maintained, for the most part, by a bunch of kids. I've shopped here quite a few times and it has always been a pleasurable experience. This store is usually pretty organized with a great stock in all sizes. If you have questions the employees are always willing to answer, or find the best possible answer/solution. On top of all that, these employees will also engage in friendly conversation, which in my opinion is a breath of relief when a sales associate is genuinely talking to you and not trying to sell you something. Keep up the great work :) read more

Huge Thank You to Lucy who saw my confused stare as I was trying to buy Xmas gifts for my preteen niece and nephew! You are going to make me look good on Xmas day. And thanks for your patience and clear explanations on what young folk actually like. You made it so easy for me!! I'll be buying all their gifts from Oside Tilly's! Oh, and your "checkout specialists" are so incredibly fast and smart!!! Good job management! read more

Great atención, the girls really nice and helpful, I am there because one the my friends say they have really cool clothes.

Had great customer service by Taj at this location. Very friendly and made my visit a pleasure. Good customer service is hard to come by, but Taj is definitely an exception to that. read more

I'm with Joanna on this one. I went into the store and in the 3 short minutes I was in there, I had 4 employees interrupt my shopping. Hi, I'm so and so. Can I help you find something? Such and such is on sale. If you need anything, my name is ...." I just wanted to browse around the store and look at shoes but couldn't do that because every single employee had to bother me. I told the third guy that I barely walked in and he is the third person to ask me that. He continued talking. Then the 4th girl came to me and I finally said I'm just trying to shop, you are the 4th one! So I just walked out! It was awful, annoying and I will not go back there. I hope they read these reviews and change their policies! If I could give zero stars I would. read more

The most AMAZING customer service ever!!! We had two Taiwanese exchange students who wanted to buy special "snoopy" vans for their mom back home. We literally ran into the store 5 minutes before closing time. Olivia & Levi were understanding of our situation and extremely helpful!!! Told us not to worry about the time and helped us find sizes etc. I just can't say enough positive things about their customer service. It exceeds amazing!!! read more

They have cute stuff but the reason I'm giving them 2 stars is because everytime I've gone I swear I have someone asking me every 2 seconds if I need help. I don't need 5 different people asking me the same question over and over. I actually think its bad customer service I felt that I was just being watched. I most likely will not be returning ever again! read more

I finally found MY brand of jean that I like. -Almost famous- and this is the place they sell it at. I will say yes usually 2 people will stop and ask if I need help but honestly I rather be aknowledge then ignored! The prices here aren't cheap but the quality of the fabric last a long time. And on late nights you can also shop online :0 read more

This is my favorite place to shop. Tilly's is mainly a Southern California chain of stores, so I like to bring my friends from out of state to hear in order to show them all the really cool Bohemian and hipster clothing. Charlene is an employee who always helps me, and she always helps me find the best deals on clothing! read more

I came here to get my niece bday present the line was pretty long. but they had more than one cashier which was good. everyone went shopping for back to school. read more

Cool place, when they have a clearance sale going on it's def a bargain. Chelsea, one of the managers, is really cool. Super helpful and friendly! You get what you pay for. Some expensive brands but some also really reasonable priced brands read more

I love visiting this tillys to see what the latest things they have in store. Today I received the worst customer service! I had to wait for 10 mins for a fitting room and once an employee showed up; She proceeded to just throw my selections and had an attitude. She was rushing me because she was wanting to socialize with her friends. I will have to think twice before going back. read more

Good store for teenagers. I didn't really think any of the clothes were that cute actually, but whatever. I am not a teenager. I got a $100 gift card for my BF"s 14 year old daughter's bday. She can probably get 3 things for $100. It's just really expensive for T Shirts that are not that cute in my opinion. I used to shop at Tilly's somewhat often, but eveything is just a black or gray t shirt now, for the most part. I only spent 5 min looking around though, and it looks like they have a good shoe selection, which I do remember from the past as well. read more

I love this store!! I shop her often. The girls that work here are always willing to help! I have never wondered around with out one of the girls asking me if I need help!!! Great clothes for both girls and boys. I stopped in today for a gift certificate there even great and look good!!! read more

This store was much larger then my local one which was great because I found a lot of cool things. My only complaint was when trying to find a person while I was in the dressing room was a struggle. So it made my trip longer then I was expecting. #shopping #issues read more

People are complaining about too much customers service. Really. Staff was more than helpful. Helped me find exactly what I was looking for. Back to Shopping with my kids here was easy. They had most everything we were looking for.... read more

Summer loves this store. Very nice cashier. She was patient and courteous thank you Tillys

Customer service is always a plus at Tilly's. Plus they always have the best prices on the nicest quality clothes!

I'm a Tillys girl and LOVE their clothes and shoes. I find it hard to shop sometimes due to always being asked if I need help or if I know the promo. It's helpful but can begin to annoy customers. Overall I really like shopping here. I just wish their prices were more reasonable. read more

I frequent at Tillys all over, I usually always have great experience. I stopped into the Oceanside Tillys to look at bathing suits. The staff was AWESOME!! Very helpful and friendly. I will go out of my way next time to go to this location read more

The store, layout and all that is clean and organized. However, the only time I ever went there my boyfriend was standing directly in front of the employee behind the counter, obviously waiting to pay, and he ignored him entirely. A couple minutes go by and the employee finally acknowledges him and says "the line is over there." He then had to get in a line behind another customer, who was also being ignored. Super annoying. Lack of customer service is why I give only 2 stars, and a tip... that guy should work far away from all customers! read more

Great customer service by Olivia who was very knowledgeable and friendly to my daughters (ages 14 and 12) and what they wanted. Store was well organized and clean. Plenty to choose from and we had no problem finding sizes. read more