We bought Padres hats and had them embroidered and the manager was fantastic! Great service and…read morevery polite!

That's funny they remove reviews! They don't give a receipt here because they overcharge you. I…read morecame to buy my son a hat and the teenager female charged me $10 for a premium pass without my consent or asking me. I had to reach out to their customer service to get a refund. They say they'll email you your receipt but they never do. Careful what they charge you. They scam and they're hella shady

I had a really great experience here today. Joseph helped me while I was looking for a few cool…read moreshirts for my dad's birthday, and he was incredibly kind and helpful. He immediately dropped what he was doing to assist me and offered thoughtful advice while I picked things out. As someone who used to work in the service industry, I really appreciate good customer service when I see it--and Joseph definitely hit the mark. Thanks for making the experience so easy and enjoyable!

This review only pertains to Brixton's online ordering and not a specific store. Do not use their…read moreonline ordering. Placed an order more than 5 business days ago and order has not even been fulfilled nor have I even received a tracking number. Placed online orders from other retail companies and at least received a tracking number within 3 business days. Item was meant to be a gift and was hoping to at least have item shipped last week. Made a complaint to customer service asking for an update because not shipped yet and their response admitted that this is outside their normal processing time. I then responded to them asking them for transparency as to what is causing the delay, but they have not yet responded. Other reviews/complaints on Better Business Bureau confirm same disappointment from other customers who made online purchases. Asked for a refund because taking too long to process, but kept telling me order has been fulfilled, but tracking indicates otherwise (nothing has changed as of 07/13) J BRIXTON Order #S######763 Jul 2, 2026 Waiting for details Then they tell me refunds can only allowed when product received. However, will I even receive the item? Some customers on BBB indicate they paid money but did not receive their item or never received their refund. Buyer beware.

I'm obsessed with this brand and their beautifully designed, thoughtfully made hats. The quality is…read moreoutstanding, and I find myself buying them not just for myself, but as gifts too -and they're always a huge hit. I don't usually look great in hats, so finally finding ones that fit and flatter was such a relief. Their selection is incredible, so you're pretty much guaranteed to find something for everyone.

Stream Wide hats are the best; I really hope Peter Grimm keeps making that kind of hats. They are…read morereally difficult to find this is the only hat company that makes them. And there's a lot of people that like those hats but is hard to find a store that orders the stream wide hats from Peter Grimm.

The experience was professional and outstanding from the beginning to a completed order!…read more Mike and the team responded to any questions I had within the day! They went above and beyond! Thank you from San Marcos Costco Business Center Employees!!!!

From the owner: We are a local family owned and operated, woman-owned, minority-owned embroidery and print small…read morebusiness operating here in Escondido, CA. We offer products and services with embroidery, DTF printing, screen printing, vinyl cut designs, and vinyl print & cut designs. We hope you can give us the opportunity to show you what we can do for your Brand awareness needs.

Well First I was waiting for the Outlet to open So as soon as it opened I walk in and I was greeted…read moreand asked if I needed help . So I look around and I ask the associate working if they have any specials or discounts going at the moment she responds none I was like Wow !! No Specials knowing it's an Outlet Store I would think they would have specials or Promotions !! Well guess not !! But I look around and they do have lots of selection here and as you walk to the back of Lids they at least have a wall full of hats for 25 Dollars or 30 Dollars with a Red Tag on the hat and the price is Marked . So that is the price !! Bummer they did not have any extra discounts !! Well I asked anyways !! But if your looking for MLB, NFL, NBA, or any Professional Teams they do have it here but the only thing missing is Jerseys . This Lids does not Carry jerseys . But I ended up picking up 2 Caps and My overall experience was decent And I surely hope next time they do have some better Discounts !!

Great place to get sports merch from all major sports from hats and jerseys. Able to find items you…read morecan't find online or at other stores. Customization for jerseys? Buyer beware. Brought in a blank Nike replica (~$120 MSRP) Padres jersey to get customized (~$50) as their turnaround time of 15-20 minutes and better looking letter & number patches were desirable over the Padres store (thin heat press names & numbers). Got a Joe Musgrove jersey and the results were not good. While the name itself was passable (definitely issues with the spacing being a bit too far across the back), the numbers were both too low AND spaced out horribly far apart. Noticeable to a casual eye? Maybe, maybe not. To a fan or enthusiast? Horrible. I pointed out the number spacing being off as I got the jersey back and the guy who did it gave some excuse about how the glue on the numbers makes it so that he couldn't get them spaced closer together. And I say an excuse as they had a custom Musgrove on display with far better spacing! With that said, I don't think the guy meant to mess it up but he definitely knew he did. If I could do it all over again as a piece of advice for everyone else, ask whoever makes your custom jersey to let you see the orientation/spacing of your name & numbers before they press it on. Since they use better quality heat press patches, they are basically unable to be removed. They definitely make good customs that I've seen in store & at Petco Park, but I would never go back again for custom jerseys.