Do not purchase solar from this company!!
We purchased the system in 2021. Come to find out, they overcharged us by a significant amount and gave us an older inverter and did not actually recommend enough panels. We didn't do our research but shame on them for not being ethical.
Our true up bill has been about $600 each year so that is expected and still saving us money even with the over charge and too few panels.
However starting in 2024 things changed.
The timeline of failures:
2024 System Failure: The system was completely offline for multiple weeks over the year, causing our utility true-up bill to increase from ~$600 to over $2,000.
Delayed Service: We reported the outage in December 2024. Service was not completed until April 2025, extending the period of failed production.
April 2025 Service & New Failure: Technicians restored solar production on April 11 but caused the system's battery to fail, rendering it useless for backup or consumption. (We requested the battery to be switched to max consumption which never happened so we have been losing money from that as well.)
September 2025 Catastrophic Failure: During a battery replacement, the technicians caused an electrical short that destroyed the inverter. The system is now completely inoperable with zero production from solar or battery.
Ongoing Impact: A replacement inverter is not expected until December 2025, exposing us to further excessive utility costs from 100% grid consumption - literally it's as if we have no solar but we are still paying our monthly loan amount and paying for all the power from the grid.
Management continues to deny any compensation for lost production, stating they don't guarantee performance issues. There are no performance issues, literally there is zero performance as there is no inverter and no battery.
Do not buy from this company, as you can see from BBB and other reviews they are not to be trusted!!! read more