Synergy owner Eric Piekarczyk recently demonstrated proactive ethics that are hard to find. The…read morecompany failed to assist in diagnosing a component known as a Gateway in my pv system. Which resulted in prolonged failed solar generation. Eric, rather than blaming the problem on anything or on me offered 2 extra panels in compensation. This says that the company like all of us is imperfect and that the owner has a high ethical bar. In a time when our country is being governed corruptly something like Eric's behavior shines. That's my Synergy story. Richard Kamp

They are a very reliable company. Ethical and responsive. It's been two years I installed my panels…read moreand they always attended to all my questions and concerns . Recently got my panels cleaned just like new. It's reassuring to know when someone's got your back when you make a lifelong investment like solar system.

Really excellent customer service. Chris ( the Owner) really cares about his customers experienceread more

Excellent Customer Service. Chris (the Owner) really cares about his client's experience…read more Appreciate that very much.

I can't say enough good things about Carlos Gomez from Sunlight Electri-Cal Solutions…read more I've been working on a non-standard solar setup using an EcoFlow Delta Pro Ultra X and EcoFlow Smart Home Panel 3, and finding a contractor who truly understood this type of system was incredibly difficult. I spoke with many contractors, and almost all of them sent salespeople who gave generic answers or tried to push cookie-cutter solutions that clearly didn't fit my setup. Carlos was completely different. From the moment he arrived, it was clear he wasn't a salesperson -- he's an engineer, and it shows. He took the time to deeply understand my system, reviewed actual spec sheets on the spot, and immediately identified issues that other contractors completely missed. Multiple companies told me Hyundai panels would work fine. Carlos checked the amperage limits, applied proper safety margin calculations, and clearly explained why those panels would not work with my EcoFlow system -- saving me from a costly mistake. He also walked me through: Proper panel selection within voltage and amperage limits Safe string configurations and series wiring How to maximize roof space while staying within code Permitting requirements I hadn't been told about before On top of that, Carlos identified critical code and safety requirements that no one else mentioned: Bollards required in the garage to protect battery units Correct battery placement to maintain required clearance from doors and entrances Heat detector requirements for battery installations in a garage These are all things that would have caused inspection failures later -- and Carlos caught them immediately. He spent well over an hour with me, climbed onto my roof to check for obstructions, inspected battery placement, reviewed wiring paths, and answered every question in detail without ever rushing me. What truly sealed the deal was how efficient and transparent the pricing process was. Carlos was able to turn around a detailed quote very quickly, and when I received it, I was honestly surprised -- it was a significant amount lower than every other quote I received, even though his evaluation was by far the most thorough. Given everything: His technical expertise The level of detail and care The ability to integrate with my existing system The fast turnaround And the much better pricing Choosing Sunlight Electri-Cal Solutions was a complete no-brainer. Carlos is knowledgeable, meticulous, honest, and genuinely passionate about doing things the right way. After meeting him, I completely understand why this company has such strong Yelp reviews. If you're in the Bay Area and need electrical or solar work done the right way, especially for a non-standard or custom system, I highly recommend Carlos and the team at Sunlight Electri-Cal Solutions.

I actually first contacted Sunlight Electri-Cal very early on this year, in April. I had closed on…read morea new home but knew we would want to get solar installed. Juan was very responsive and came out to take a look at our home right away. What I loved about Juan and his team is they are NOT sales people, they're real engineers who are focused on solving your problems and meeting your needs. Juan and his team are true solar experts and know exactly what they are doing - they were great at walking me through key details I should know about the system, how to best take advantage of having a solar system, and did their best to get me scheduled (in spite of multiple difficulties) for installation before the end of the year. Just for context, I've talked to another solar company where clearly they were just about trying to close the deal and sell sell sell, which really turned me off - it felt like they just wanted our money as opposed to wanting to understand what we really needed. Juan's team really shined here by just showing up to be real experts who are thoughtful about what system you need, as opposed to trying to close a deal. Juan and his team were also really patient and flexible. Our new home's solar system had to be turned on before we could start any work, and that process took months due to Sunnova going bankrupt. And, they were also really thoughtful when we mentioned we had added in some upgrades that would affect electricity use (ie saunas and outdoor electric heaters), and they reassessed their initial project and updated it to accommodate that. I thoroughly enjoyed working with them and am really grateful that we got our project done so well!!

We have rooftop solar panels installed in 2014 by a company who went bankrupt a few years later…read more Although the system works flawlessly for us, we were concerned that we had no one to help **IF** we did have a problem. Equipment doesn't last forever, after all - also, we had no idea if the upcoming migration to 4G wireless might affect us. Through Yelp we contacted a number of companies. Altho several companies were interested in providing quotes for new eqpmnt, I was lucky enough to talk with Franki at PV Repairs. After looking at a photo of the inverter setup, he patiently walked me through the workings of the system and reassured me we should not encounter any immediate issues with our current system. He informed us his company sells that same inverter, so if anything did go wrong, it would be a simple matter to switch out the old box and replace it with a new one. It's rare that one finds a company willing to be honest and say no, you really don't need to spend XX thousands of dollars right now! Kudos to Franki and PV Repairs - we're very grateful for their advice, and will have no hesitation in recommending them to anyone interested in solar!

Our panels were installed just before Covid-19 hit, so I kind of get it, but I'm losing my…read morepatience. Must agree with others. Communications are the worst. Project address is 479 Hanover st, Livermore. That should give you enough information to help me give you more stars on this review. 7/10 update: got a call the day of my review. Got heartfelt apology and plan going forward. Final star allocation on 8/1/2020 when my system starts producing what was promised. 7/16 Update: things moving along. Now waiting for up to 3 weeks for PGE to provide approval to operate. Upping stars

A salesperson came to my door today. When I said no, he clearly became agitated and pointed to my…read moreJeep saying even with me pulling from PGE for my hybrid. I restated. That I already said no. He gave me the wave off and basically said whatever. Then as he walked away he said enjoy that high bill. He was so rude I had to go back to my Nest and review it. I saw him at the neighbors and I said to her I wouldn't use him. He is rude. He then started smarting off again. I walked to the neighbors yard standing on the sidewalk and was confronting him about his rudeness. He then said that when I told him no I was hiding behind my screen door. I told him that I wasn't behind my screen door anymore. He said if I touched him, he would own my house. However, he never stopped talking rudely. My wife got 90% on camera plus the nest. He then said, you just blew up the neighborhood. He then decided to leave and we continued to argue as he walked past my house. He never stopped talking crap as he went down the block. READ THE REVIEWS. There are similar problems like this from sales to installation. 1.5 stars. Just do yourself a favor and read.

When my SolarEdge inverter failed, my solar panels stopped producing power. I reached out to Solar…read moreService Call, and during our initial conversation, they promptly identified that a replacement inverter was required. They took the initiative to contact SolarEdge on my behalf and successfully secured a replacement unit under my existing warranty at no cost. They informed me they would follow up once the new inverter arrived. Shortly thereafter, I received a message confirming its arrival and offering to schedule the installation. They were flexible and worked within my availability, which I found very accommodating. The technician who arrived was professional and respectful. Since my car was parked next to the inverter, he asked if I could move it so he would not accidentally damage it during the work. That level of thoughtfulness stood out to me. He completed the replacement efficiently, verified that everything was functioning correctly, and gave me time to ask any questions. The following day, I received an invoice for the labor, which was competitive. I believe the cost was considerably lower than what many other solar companies would charge for a similar service. Overall, I am completely satisfied with both the quality of work and the level of service. If your solar system is not functioning, I recommend reaching out to Solar Service Call. Even if you are considering calling your original installer, it may be worthwhile to see what Solar Service Call can offer. You could receive excellent service at a more competitive price.

Excellent communication. Replaced the broken SE inverter smoothly. The monitoring app is working as…read moreexpected.

Do not waste your time and money. Absolutely the worst nightmare dealing with them. I have made…read moreseveral calls to have them come out and fix my service since 2022. Not one time have they came out. They installed my whole service incorrectly. They came out after fighting with them to reduce panels. The installers damaged my gutters and roof, they tried to say they did a panel upgrade and lied to me and said it was done and they did was add a disconnect from my existing panel in my garage. Not knowing I am a electrician lol. That was another fight until they finely hired someone to do the work. Oh they also left all the materials they used to install panels on my roof and in my gutters. Nails, conduit, strut, and clamps. My solar went out and there is no notification to bket you know. It was out 3 months before I found out. Called them and was told its on me I should check the app everyday. I did a hard reset sbs looked on YouTube for help. That was 2024. Now my solar is out again for 29 days and won't connect. Called a week and a half ago I told the lady please have a tech come because ive made this call about 6b tires and not one tube had a tech come out.bshevsaid f I r sure got an email confirmation and all for last Monday. They did not show up again and when I call now I get the non one is available to answer. I made aln appointment with a solar lawyer yesterday and now am looking for a legal solution.

Do not purchase solar from this company!!…read more We purchased the system in 2021. Come to find out, they overcharged us by a significant amount and gave us an older inverter and did not actually recommend enough panels. We didn't do our research but shame on them for not being ethical. Our true up bill has been about $600 each year so that is expected and still saving us money even with the over charge and too few panels. However starting in 2024 things changed. The timeline of failures: 2024 System Failure: The system was completely offline for multiple weeks over the year, causing our utility true-up bill to increase from ~$600 to over $2,000. Delayed Service: We reported the outage in December 2024. Service was not completed until April 2025, extending the period of failed production. April 2025 Service & New Failure: Technicians restored solar production on April 11 but caused the system's battery to fail, rendering it useless for backup or consumption. (We requested the battery to be switched to max consumption which never happened so we have been losing money from that as well.) September 2025 Catastrophic Failure: During a battery replacement, the technicians caused an electrical short that destroyed the inverter. The system is now completely inoperable with zero production from solar or battery. Ongoing Impact: A replacement inverter is not expected until December 2025, exposing us to further excessive utility costs from 100% grid consumption - literally it's as if we have no solar but we are still paying our monthly loan amount and paying for all the power from the grid. Management continues to deny any compensation for lost production, stating they don't guarantee performance issues. There are no performance issues, literally there is zero performance as there is no inverter and no battery. Do not buy from this company, as you can see from BBB and other reviews they are not to be trusted!!!

I highly recommend Jamie Duran and his solar company! Jamie is a wonderful person--honest,…read moreprofessional, and someone you can truly trust. Working with him has been one of the best experiences I've had in many years. The solar system has been a great benefit to me, and I really appreciate all of Jamie's help throughout the process. He always took the time to answer my questions and made everything easy to understand. If I ever buy another house, Jamie is the first person I will call for my solar needs. Thank you, Jamie, for your honesty, hard work, and outstanding service. I wish you continued success for many years to come! Kay

It's been about 3 years now that Jamie and his team installed solar for us. Everything that Jamie…read moretold us has come true. We are very thankful for our system