When my SolarEdge inverter failed, my solar panels stopped producing power. I reached out to Solar Service Call, and during our initial conversation, they promptly identified that a replacement inverter was required. They took the initiative to contact SolarEdge on my behalf and successfully secured a replacement unit under my existing warranty at no cost.
They informed me they would follow up once the new inverter arrived. Shortly thereafter, I received a message confirming its arrival and offering to schedule the installation. They were flexible and worked within my availability, which I found very accommodating.
The technician who arrived was professional and respectful. Since my car was parked next to the inverter, he asked if I could move it so he would not accidentally damage it during the work. That level of thoughtfulness stood out to me. He completed the replacement efficiently, verified that everything was functioning correctly, and gave me time to ask any questions.
The following day, I received an invoice for the labor, which was competitive. I believe the cost was considerably lower than what many other solar companies would charge for a similar service.
Overall, I am completely satisfied with both the quality of work and the level of service. If your solar system is not functioning, I recommend reaching out to Solar Service Call. Even if you are considering calling your original installer, it may be worthwhile to see what Solar Service Call can offer. You could receive excellent service at a more competitive price. read more