Our first and final experience dining at Brasserie Lipp was appalling! A concise, detailed account:
-Because we (nicely-dressed) had reservations, we were seated promptly, then completely ignored by the many staff passing our table for 20 minutes;
-after 20 minutes, the maitre d' obsequiously seated another (French) couple two tables down from us, then told us they would be a party of eight and "would we kindly move to another table?"!!!
-we were moved to a table that lacked any silverware, then again ignored by the constant flow of staff for an additional 30 minutes -- altho' both the maitre d' and head waiter regularly glanced towards us, then quickly looked away.
- when an unsmiling & clearly unfriendly server finally brought menus, he all but threw them onto our tiny table and left -- no "would you care for some water or a beverage?"
- 20 minutes later, the headwaiter finally took our order, pretending he couldn't understand my perfectly-accented French when I ordered "du l'huitres, svp". This 1960s standard disdain for Anerican customers is SO rude and old!!!
- the only bright spot in this disgusting display of anti-foreigner vile lack of service was the excellent oysters and my partner's duck confit. Apparently the cooks were not told to spit in our food;
-30 minutes (no exaggeration) of being again ignored despite nearly pleading to have our main dishes cleared, dessert menus were at last dropped in front of us;
- we decided to opt out of dessert when it became obvious that dessert would clearly take another two hours of being ignored before dessert would be ordered, presented, and cleared.
We were then constantly and intentionally ignored for yet another 35 minutes as we repeatedly tried to get our "check" ("notre compte, s'il vous plaît?"). The maitre d' finally stopped bowing and scraping to his longtime customers to print our bill 10 feet from us, then passed it to our waiter -- who promptly crumpled it up and instead brought the payment machine to a French customer's table instead.
- 20 minutes later, he finally came to our table, misprinted one bill, printed another and finally took our payment -- all the while mumbling and cursing (!!) in French.
We have been fortunate to enjoy dining in some of the world's finest venues. Only twice have we been treated so badly: our first dinner in Paris in the late '90s, and last night at the appallingly unkind Brasserie Lipp. Fortunately for Lipp, their decent food, beautiful old decor, and ancient reputation will keep the suckers coming.
We won't be amongst them
Food: 3/5 | Service: 1/5 | Atmosphere: 4/5
Visited in June 2025 read more