A quality independent automotive repair shop. Honest and fair with reasonable shop rates…read more Competitive prices, offering tires and batteries. Knowledgeable technicians capable of everything from routine maintenance to major repair. Cover all makes and models. Services cover a wide range, including tires with balancing, air conditioning, engine and transmission diagnostics and repair. Passenger vehicle and light truck diesel included. Ample parking. Usually very busy, but able to get the job done in a timely manner, will provide a ride to and from, if requested. They go the extra mile.

Called for a price on swapping out turbos on a 6.4 powerstroke. Was told that they would have to…read morediagnose the issue first and that price is 180 bucks. Which also does not come off the total price of the repairs. I replied " i just told you what i wanted done there is no need for a diagnoses. It is the lower pressure turbo as its shooting oil out of the exhaust". The gentleman stated "well we have to diagnose it we cant go off some else's word". As I chuckled at that with a smirk reply " you wouldn't trust a person who builds diesel engines for semi trucks all day"? Then BOOM he hits with "this is company policy'. This is the perfect place for people who don't know anything about cars or trucks and have money to give away. They don't care what you want fixed they will fix what they "THINK" you need based on there "DIAGNOSES" even if it is not needed. Well needless to say, there company policy just cost them 3500-5000 as ill happily take my business else where and proudly share my story as I have a lot of friends and contacts in the boating community in the area of these no good rotten thieves!

Great service and quality work at a good value for your money. Can't get much better than that.read more

We were quoted by a company that sells tires and does minor repairs that our suspension system was…read moretotally shot and would cost more than $4 thousand to repair...on a car worth $1,600. We next took our car to Painless Autoworks,. The vehicle was thoroughly checked out and test driven, which took them quite a bit of time. They found nothing wrong with the car, whereas this established tire dealership franchise was trying to charge us thousands of dollars for unneeded work. We later found out that we were not the only ones who experienced high estimates for unnecessary work at this firm. I asked the gentleman at Painless Autoworks how much we owed them for their time. He said we owed "nothing." In a time of bad customer service, dishonesty and greed by some businesses, I feel blessed to have found an auto repair business that I can trust. Thank you Painless Autoworks. You've renewed my faith that there are still honest businesses in the auto repair industry.

I spent nearly $2,500 at this shop in a single week across two vehicles (A/C compressor hose and…read moretransmission oil cooler lines on a Cadillac ATS and rear wheel bearings on a Subaru Impreza). My experience with a transmission oil cooler line repair on my Cadillac ATS was not just a case of overcharging, but a total failure of safety and professional ethics. They billed me $980, in an attempt to justify 4+ hours of unnecessary labor by claiming they had to remove the steering rack to get to the transmission oil cooler lines. This is not the procedure documented in the service manual. Additionally, they charged list price for the part, claiming they received no discount from the dealership on part purchases. After a test drive, they pulled the car back in and I witnessed the technicians attempting a "manual alignment"--one holding the steering wheel straight while the other hammered on components underneath. When I asked the manager, Mark, if I should get a professional alignment since the rack was pulled, he wouldn't even look me in the eye and simply said, "Yeah, probably, I would if I were you." Upon inspecting the car myself immediately after leaving, I found: 1. STEERING RACK BOLT: The main mounting bolt was only halfway threaded into the chassis. The steering rack was literally unbolted from the car. 2. DISCONNECTED SWAY BAR: The front driver-side sway bar link was completely disconnected and dangling behind the wheel. 3. ZIP-TIED LINES: The new $529 lines were secured with a plastic zip tie instead of the factory-provided mounting bracket and bolt. 4. DANGLING PARTS: The engine mount vacuum hose and wiring harness were left unclipped and hanging. This shop billed me for "rack removal" but failed to actually bolt the rack back to the car. Returning a vehicle with loose steering and suspension is gross negligence. I am filing a formal complaint with the Michigan Bureau of Automotive Regulation (SOS-197). I have attached photos of the loose bolts and hanging suspension for public record. Avoid this shop if you value your safety.

Too many times taking my van in for repair only to have something different wrong afterwards. This…read moreLAST time, took in because my tail pipe fell off (they put this muffler on two years ago). Got a new muffler and flex pipe (they suggested I need flex pipe even though it was not making noise since my husband patched their last job from 2016). After the repairs, van sounded fine for two days and then became louder than before the tail pipe fell off AND with a new rattle. Took it back and now they are saying I need a new "Y pipe". TURNS OUT THE FLEX PIPE AND Y PIPE ARE THE SAME PIPE. they just decided to give me half of it the first time and then have my buy the whole pipe after? See photo

Showed up at the "quick lane" for a basic oil change and they could not do it until noon. I went to…read morean oil change place and was out in 10 minutes. They should have a designated oil change lane.

I made a appointment for my 2022 Ford Escape, oil change and tire rotation for 1p. I was met by…read moreservice team and directed to Heather R. to sign paperwork for service. She directed me to there refreshment are and waiting room. I observed technician working on my vehicle with TV /camera!! The service was the fastest service for a oil change, Heather also checked to verify any recalls, there weren't any. Great job Ford team. Will return to Heather for service in Future. I also picked out our 2024 Escape for my wife!!

just had our Land Rover Discovery in for service at Land Rover Troy. They charged us $570 for an…read moreinspection and an oil. This is a ridiculous amount. The service manager Maurice was unresponsive and rude. He made us wait for two days and then made us wait to be picked up by their driver. Don't ever use Land Rover of Troy. Run from this dealership. They are Terrible

Excellent experience! Steven was professional, honest, and made the entire car-buying process quick…read moreand stress-free. No pressure, great communication, and outstanding customer service. I highly recommend working with them if you're looking for a new vehicle!

Everything done great. Very friendly and accurate diagnosis. Jobs done same day …read more I returning same place any time I need my car serviced.

great service was very helpful In my time of need will be…read morecoming back for more work !.

Best Muffler & Repair shop in the area! Sam did a great job…read morerepairing my Lexus, would highly recommend them for all your auto repair needs. Did a very good job of repairing my complete muffler System.

muffler man has one of the nicest and considerate mechanics I've ever had. My car broke down in…read morethis area (I'm from Illinois) and they were very willing to take my car in immediately without warning and got it fixed in a day.

Totally recommend. Called, showed up for brake estimate, the guy said he could start right then,…read moregave me a quote and wasn't a penny over! The woman behind the desk was personable and friendly as well. Rotors and brakes done at a reasonable price and quickly!

Highly recommend, excellent service and experienced mechanics. Very fast service and helpful. Thank…read moreYou Mr. David.