Took care of me and my bmw had to drop the sub to replace the oil pan very quality and honest work…read morewell done!

My shop... even recommending them to good people...When I was told to junk my Cadillac STS…read more.. Simon's fixed my car...

Had emergency overheating issues, they were booked up for the day but still took the time to take a…read morelook. They ran some tests, found out it was a head gasket leak. Was an old vehicle so I decided it was not worth having it worked on but they did not charge for the inspection and their time. They were very polite and professional!

This place was recommended by some family friends a while back…read more My parent's were having some issues with one of their cars a while ago. We have been working with this skilled and friendly team for a while. Only charged us about $150 to take a look and diagnose the car. They have helped diagnose some knocks here and there. The team members here are friendly and helpful and so laid back, feels like the local shop in a small town for sure. Would not recommend if you are in rush and need quick feedback or work completion, it's a small pop kind of shop. Friendly service and reasonable prices.

My greatest concern with any garage is trust and reliability. We've been customers/clients of…read moreSouthfield Muffler & Brake for years. Diagnosis, clarity, pricing, and customer service are exemplary. We highly recommend them. L. Winer

Ryan the owner is very good, and HONEST. After he checks out your car, he calls personally. Tells…read moreyou what he sees, what is urgent to fix, and what can wait. Prices are far less than a dealership. The place to go if you are on a budget with an older car. They don't schedule an appointment. You drop your car off and 95% (only time I waited was part was out of stock) of the time pick it up next day! Danni the runs the office isn't great. She has a process she follows that is efficient. I recommend Southfield Muffler to anyone. They do complete auto repair.

I spent nearly $2,500 at this shop in a single week across two vehicles (A/C compressor hose and…read moretransmission oil cooler lines on a Cadillac ATS and rear wheel bearings on a Subaru Impreza). My experience with a transmission oil cooler line repair on my Cadillac ATS was not just a case of overcharging, but a total failure of safety and professional ethics. They billed me $980, in an attempt to justify 4+ hours of unnecessary labor by claiming they had to remove the steering rack to get to the transmission oil cooler lines. This is not the procedure documented in the service manual. Additionally, they charged list price for the part, claiming they received no discount from the dealership on part purchases. After a test drive, they pulled the car back in and I witnessed the technicians attempting a "manual alignment"--one holding the steering wheel straight while the other hammered on components underneath. When I asked the manager, Mark, if I should get a professional alignment since the rack was pulled, he wouldn't even look me in the eye and simply said, "Yeah, probably, I would if I were you." Upon inspecting the car myself immediately after leaving, I found: 1. STEERING RACK BOLT: The main mounting bolt was only halfway threaded into the chassis. The steering rack was literally unbolted from the car. 2. DISCONNECTED SWAY BAR: The front driver-side sway bar link was completely disconnected and dangling behind the wheel. 3. ZIP-TIED LINES: The new $529 lines were secured with a plastic zip tie instead of the factory-provided mounting bracket and bolt. 4. DANGLING PARTS: The engine mount vacuum hose and wiring harness were left unclipped and hanging. This shop billed me for "rack removal" but failed to actually bolt the rack back to the car. Returning a vehicle with loose steering and suspension is gross negligence. I am filing a formal complaint with the Michigan Bureau of Automotive Regulation (SOS-197). I have attached photos of the loose bolts and hanging suspension for public record. Avoid this shop if you value your safety.

Too many times taking my van in for repair only to have something different wrong afterwards. This…read moreLAST time, took in because my tail pipe fell off (they put this muffler on two years ago). Got a new muffler and flex pipe (they suggested I need flex pipe even though it was not making noise since my husband patched their last job from 2016). After the repairs, van sounded fine for two days and then became louder than before the tail pipe fell off AND with a new rattle. Took it back and now they are saying I need a new "Y pipe". TURNS OUT THE FLEX PIPE AND Y PIPE ARE THE SAME PIPE. they just decided to give me half of it the first time and then have my buy the whole pipe after? See photo

I would give Mike a 5 star review and there's still time in the future with other projects. He did…read morea valve body replacement on my 2014 Subaru Outback. What was great was that he allowed me to buy the parts and he'd only charge for installation. I appreciated that very much. He told me the job would take 3--4 days. It ended up being about two weeks. He would be straight up when I would call or text. Hey, I'm having some programming issues, but I'm trying. Unfortunately, I had to get a rental car and all that. However, when I finally got the car back there was no jerking. No more hesitation. Mike figured it out. I had to let him cook. So, if you have the time and want it done right... go to Mike. Make sure he has a slot available too. He has earned my business.

Yesterday my truck wouldn't start, and after some friends got it going, I knew the starter needed…read moreto be replaced. I first called another shop, but they didn't really seem to care--they just told me to "bring it in whenever and we'll get to it when we can." When I called Pointe Auto Tech, Mike answered and immediately treated my situation like it mattered. He told me to bring the truck straight in and not shut it off, making sure I'd get there without getting stranded. He really cared about helping me, and it showed. Even better, they had the starter replaced and my truck back to me in less than 24 hours. That's incredible, especially since I don't have another vehicle to fall back on. Mike truly went above and beyond to make sure I was taken care of, and I can't thank him enough. The price point was amazing too! Looking around and his prices are lower for sure! So excellent customer service and great prices! Highly recommend Pointe Auto Tech--and especially Mike--if you want a shop that actually looks out for you, gets the job done right, and doesn't try to overcharge you!

Great job! Wife's muffler was a problem they fixed it it wasn't the muffler it was the pipe $200…read morehonest & quality!!!

The guys at Madison are always honest with what your vehicle really needs to have done, and they do…read morenot try to oversell you on things that still have some life left in them. Hard to find hard working truthful service people in this day and age. I highly recommend them for your service needs.

I came here on a coworker's recommendation, and I was NOT disappointed…read more Brought the car in with AutoZone codes, they gave me an estimate and got the car in and out for a timing belt and system in less than a week, and actually under the estimate price. I'll definitely go back for regular maintenance.

Had a last minute repair that urgently needed to be done and they fit me in with no appointment…read more This is without a doubt the best service shop in the area! Great people, reasonable prices, local business, excellent work. They charge less than the dealerships and get to you sooner. I would not go anywhere else.

Had a fantastic experience with this shop. I went in with a diagnosis from another shop that…read morewanted to charge me $700 to replace my alternator. Turns out it wasn't my alternator at all, it was some pulley and belt making my driving miserable. They fixed it for 120$. They could have very easily pulled a fast one on me since I was sure of the problem, but didnt. Great shop. Thank you (also shame to the two people that posted the same bad review for a small business- I went to the woman's profile and Shes Yelp friends with the man who also posted a bad review about their phone experience and not the quality of work. The person who answers the phone did ask my make and model and engine size off the bat. Not a big deal. )

Rude! Not worth it. I would have loved to give them a good rating but when we called we got…read morerudeness and attitude. We were looking for a place for starter replacement as our usual place is backed up for another week. When the guy answered, we started to tell him the issue and then he said "what's the make and model?" We started to tell him when he said "you've got to tell me, I'm not a mind reader!" WOW! We just hung up because if he couldn't even answer a question over the phone, I doubt he'd be very pleasant when we were in for repairs. We will take our business elsewhere. I can't recommend their work because we didn't make it that far.