Yesterday my truck wouldn't start, and after some friends got it going, I knew the starter needed to be replaced. I first called another shop, but they didn't really seem to care--they just told me to "bring it in whenever and we'll get to it when we can." When I called Pointe Auto Tech, Mike answered and immediately treated my situation like it mattered. He told me to bring the truck straight in and not shut it off, making sure I'd get there without getting stranded. He really cared about helping me, and it showed. Even better, they had the starter replaced and my truck back to me in less than 24 hours. That's incredible, especially since I don't have another vehicle to fall back on. Mike truly went above and beyond to make sure I was taken care of, and I can't thank him enough. The price point was amazing too! Looking around and his prices are lower for sure! So excellent customer service and great prices! Highly recommend Pointe Auto Tech--and especially Mike--if you want a shop that actually looks out for you, gets the job done right, and doesn't try to overcharge you! read more

Thoroughly impressed with Mike's professionalism and his willingness to work on my car at the last minute on Christmas Eve of all days. First time there after checking the reviews. Will definitely return. read more

Mike is a great mechanic and a really nice guy! I've taken two cars there for major repairs. Mike did a fabulous job at a very fair price. Will definitely go there again next time car repairs are needed (hopefully not soon, though). :) Highly recommended!! read more

High quality service at a fair price. Mike is highly skilled and very trustworthy. My family takes all their cars to him.

I was in really bad shape because my timing chain broke in my Mazda broke and I didn't have another car to drive so I was kind of screwed. I called a couple shops in Grosse Pointe and there was no way I could afford what they quoted me. I got on NextDoor and posted that I needed a mechanic nearby who could help me and was reasonably priced. Three of the neighbors who replied told me that they have had their cars fixed at Pointe Auto Tech and overall they were all weirdly enthusiastic about this place. I called and spoke directly to the owner, Mike Murphy, and I explained my situation and at the time I did not know for sure it was my timing chain that was the problem but I was pretty sure it was. He said before I bring it in I should try a few things first to see if they helped because he said theres no reason to waste money if it's something I can fix myself. So yeah, that was really nice and it felt really good that he was trying to actually help me. So my trust level increased with him so I called back and he hooked me up with a great tow truck who took my car in. First thing he did was hook up one of those Snap-On computers to my car so he could check or test everything to see if there are any other issues. After a few other things, Mike confirmed that the timing belt broke. So I braced myself as he was getting ready to give me the quote and his plan to get me back on the road. His price was a couple hundred dollars than the places I spoke with prior but it was still an issue for me financially. I told him I could pay half now and the rest in about two weeks when I get paid. He told me that I didn't have to pay him until the car was fixed and ready to go. And as far as the timing situation, he said he understands and would work with me. He proposed that since his shop has so many cars to repair each day I could leave mine there and as it got closer to payday, he or one of his mechanics would start working on my car. Mike is amazing. He is very kind for doing this and its not something that I expected. Nobody cares anymore it seems but this place is the exception. Pointe Auto Tech is a genuine local auto repair shop with that strong neighborhood feel to it. Mike was very transparent upfront, broke everything that needed to be done for me and printed it and the estimate so there wouldn't be any surprises. In the end, he was able to save me some money in the process so his price came under what he quoted. I cannot recommend this place more highly. Since then, I bought another older model car and the guys at Pointe did the computer inspection and did all of the maintenance needed. I now bring both of my cars there for maintenance stuff like oil changes and tune-ups. My brother-in-law had a full brake job done at Pointe and he was very happy. Way better quality and less than Belle wanted to charge. I tell everyone I know about Mike and Pointe Auto Tech. P.S. I forgot to mention, he helped me get a rental with someone he knew at Enterprise. Enterprise is fantastic - they brought the car directly to me at the shop. read more

These guys are really great - very fair - very to-the-point. They don't mess around with a bunch of talk and upselling - and give you advice that can help you avoid more expensive fixes. Great place - fair pricing - happy to support them and recommend them. read more

Mike saved the day! He fixed my car without notice when I saw an issue with my battery light. Long story short, he was able to get me back on the road in a day. He discovered a weird problem with my 2006 Honda Civic, where the prior owner McGuyvered my battery posts. Not sure why these owners did this, but Mike was able to detect and repair the issue. Thankfully, I can get to work now without worrying about my car dying while on the road. I don't live in the area. I was visiting a friend when I encountered this issue and my friend recommended him highly. He is a rarity among mechanics. Also, I should point out I'm a woman and he didn't overcharge me or treat me like an idiot. Mike is a stand up guy so check him out. read more

Cars dropped off for days and days , always some side issue for delay, not repaired or brought home with another problem. He was good, not so much anymore . read more

I took my wifes CRV in for a major brake job. The mechanic cross threaded one of the lug nuts but didn't tell me when I picked up the car. A week later I took the same car to Honda for a recall that necessitated removing the rear wheels. The Honda mechanic told me about the lug nut that wouldn't loosen. He used an impact wrench to break the cross threaded lug nut and stud off. I then went back to Pointe Auto Tech to have the stud and nut replaced. I will not return for more work. read more

I have gone to Mike for auto repairs on numerous occasions. He has always been straight forward with his diagnosis and reasonably priced. Some weeks ago I needed my brakes repaired however I was feeling ill. He agreed to take me home while he worked on my car and promised to have it done by end of work day. He stayed there until after 7;30PM to complete my car as he promised. I highly recommend Mike for your auto repairs going forward. Ms. Laura read more

Took my truck here a few years ago. Wasn't a hard fix, the price was meh. Not a deal, not gouged. Last few months my SUV had an issue starting. Most of the times it would start, then not at all. To get it to start you had to disconnect/reconnect the battery. So I called them and asked them if they were busy and I could take it in. They said it had to be doing the thing where it doesn't start for them to diagnose it. But that's not always the case. Sometimes it doesn't , sometimes it does. I don't know much about cars and I knew it was electrical obviously. So I told the dope from Pointe Auto Tech, that if its doing the thing, then I have to tow it to them. He said , that's right. I could only have it towed in not drive it there! What moron. Only problem is it's not always convenient to be stranded somewhere where your car won't start , just to get it looked at! Lol. As opposed to taking the battery cables off and on, start it and drive it over there. Basically admitting they aren't all that great at figuring things out. So I called Mack Auto Center , and told them the same thing, and they were like "drive it over!" They figured it out, like pros. Bad battery terminals and wire to battery and fuse box corrosion. read more

I've been going here for over 5 years . They can always identify the problems with my car and fix it within a reasonable price and time. They don't money gouge you here ,especially if you're a woman coming there blindly. read more

Mike has always helped me with my car issues for a reasonable price and time. Out of all the mechanics I've been to pointe auto tech is the most sincere, affordable, and diligent. read more

We love these guys. Honest and quick. We live in the farms and this place is easy to get to.

Excellent service and very competent. I had just tried to use a shop down the street that was going to charge me twice as much. He told me exactly what was necessary and was extremely helpful and didn't recommend work I didn't need on my older car. I will always use them in the future for my older car. read more

Just amazing!! They are honest, reliable and have a great sense of humor. When you find people this good, you stick with them. My 2004 Jeep Wrangler drives so quiet , I could swear I'm driving electric:) Thank you for reviving the Jeep -- here's to 250k more miles! Highly recommended! read more

We maintain our 'mature' vehicles with this garage. They are honest, very competent, and provide advice even when it doesn't end up as a sale. When keeping an older vehicle as reliable transportation, having a service provider you can trust to help you make good decisions is priceless. The only reason they don't get 5 stars is because they get so busy it is sometimes hard to get in. If you don't make cattle call on one day, you are back trying again the next the way their receptionist runs things. Being able to make an appointment or at least being on a list for next day would be a big improvement. If you can get in, you will get treated right and not be over charged for great work. read more

Mike is honest and just wants to help. The first time I went here, he diagnosed my car for free. If that's not honesty, I don't know what is. read more

Excellent service with very qualified information about what is required, options, and cost estimates for all repairs and services. Everything they have done on my vehicle was very well completed. read more

Looked on yelp to see local transmission repair that was reliable after Troy Mazda said that I was having transmission issues. The folks at Pointe Auto are professional and most importantly trustworthy and honest. They were able to assess and service my vehicle in the same day. I'm sure the dealership service dept would have charge me triple the price if not more. My family will definitely be going back to pointe Auto Tech for any car service issues from here on out. read more

Mike and team at Pointe Auto Tech do a great job at a fair price. They are honest and don't try to sell you service you don't need.

Was given awesome service as a woman it's hard. So far so good! The owner gave me a almost brand new battery for $60 with a 60day warranty along with a great price. They replaced my front driver wheel bearing hub & their price was better than buying it at Auto Zone! Although i didn't see the part before or after (i forgot to ask) it seems great. The labor on it was at $120 which online told me was an average price. I'm overall very pleased thus far! They're friendly& very helpful! Great prices & I recommend them 100%! read more

Just picked my truck up today, couldn't be happier with the quality of work, price, honesty, and turn around time. Thank you!