George was very polite and informative. This is a clean shop and new. The inside offers snacks and…read morebeverages while you wait. New customers get a free diagnostic test. I called them @9am they received my car at noon. My car was ready for pick up by 5 the same day! It was faster than most places I've been. Pretty affordable too. When he showed me there was other issues with my car besides the original issue he was forcefully trying to get a money grab like most shops. He also listed the issue in order based on safety concerns. I appreciate that a lot because at least I know which issue is top on my priority list Don't let this shop be overlooked their worth checking out!

From the owner: Class Auto Repair…read more The shop you trust Our team is dedicated to providing excellent quality work, founded on the principles of confidence and integrity, Ensuring your vehicle is in professional hand. We are the only shop in Michigan have a master mechanic licensed from Handwerkskammer in Frankfurt - Rhein-Main Germany, Specialized in European Gas and Diesel vehicles repair, diagnostic and programming services. Located at 34747 S Gratiot Ave, Clinton Township, MI 48035 (586) 329-1095 Our new facility offers a clean and comfortable environment for your convenience. Our extensive range of services includes Engine and electrical diagnostics & repair, brake work, transmission & transaxle services, steering & suspension replacements, exhaust system repairs, A/C service, tire & wheel repairs, oil changes, preventative maintenance, And major and minor repairs. Specializing in European vehicles- Mercedes-Benz, Audi, Volkswagen, Porsche, BMW, We also provide expert service for a wide range of domestic & foreign makes and models- Jaguar, Land Rover.Range Rover, MINI, Bentley, Rolls-Royce, Volvo, Fiat, Alfa Romeo, Maserati, Ford, Chevrolet, Ram, Jeep, GMC, Toyota, Honda, Nissan, Subaru, Mazda, Lexus, Acura, And Toyota, Nissan, Lexus, Honda.

Had oil change and tire rotation. Quick and very reasonable! Will definitely be back!read more

Quick and thorough as usual. Got a free vacuum and car wash. The service here isn't s always top…read morenotch. I'm not sure of prices because I don't go anywhere else. Check all your fluids refill as needed. Fill your tires. Never a problem.

I would give this location a 4 star. They are usually good on the oil changes. Issue 1- I had a…read moretech tell me I needed a new battery because it's not charging. I explained I'm not buying a new battery and I never have problems starting the vehicle so she had another tech test it with no issues. Issue 2- they sold me on the tire rotation and balance, they couldn't get the lug nuts off the tires because they don't have a breaker bar. Their location needs to focus on what they are good at, not up-selling customers on services that can't do.

this place is the worst shop in the area. despite the nice look of the shop the mechanics are…read morefailures. I sat for 3 hours after the broke a line trying to do a 10 minute oil change and have my air filter replaced. I would recommend anyone who thinks it's a good idea to come here to go literally anywhere else

I been coming here for years and now my whole family and friends do in the area. Great place, never…read morean issue or them trying to upsell you anything. If your airfilter is dirty they show you and you tell them if you want a new one or not. Very honest. Highly recommend.

Got my oil changed and they topped off my power steering fluid and wiper fluid! Good value.read more

Great service!! The gentlemen are so nice & treat you with dignity not like pennzoil in east pointe…read morethe manager there is so cold it almost makes you feel uncomfortable. I finally found a place that the atmosphere is amazing free fresh coffee free water free vacuuming. That's what I call 100% & they all have genuine smiles something that's very important in a business it's almost like you don't wanna leave.

These guys have been so nice since my first visit. I believe it's the manager (sorry I should know…read morehis name) remembers me. He always shows me how the oil looks after the change, has shown me the air filter which many places just tell you it needs changed. They always recommend manufacturers services. They are quick. Only place I trust taking my truck to for services. Highly recommend. Thank you guys for being kind and making me feel confident that my truck is in good hands.

Kind, convenient, and knowledgable service. Abe and the other folks are wonderful! 15/10read more

I have been coming here a few times since u moved east and I honestly won't go anywhere else. This…read moreplace is super efficient and they don't push you to get more things done. If you want a good quality place with excellent customer service this is the place to come. We need more places like this!

awesome service everytime and very quick. staff is all super friendly every time I come as well…read more 10/10 recommend

Big Ray's is one of the best quick oil change shops I've been to. Very reasonably priced and…read morecheaper than the last quick lube shop I went to in Ann Arbor. Workers were attentive to check any issues with my vehicle. I was also given complimentary Little Tree air fresheners. I will return to Big Ray's anytime I need a quick oil change.

I dropped my car off for an engine light on. They had my car for two days. At the start of the…read moresecond day I called in the morning and was told the car would be looked at that day. I went to the shop and inquired if they looked at my car and was told "First thing Monday morning". I said I'm here to pick up my car Zero stars if I could

An excellent shop for service and reasonably priced. This place is a hardworking shop.read more

They wanted my VIN right away. I said no, because no oil…read morechange place has asked me for that. They said they would still change my oil. They took off several of my tire air caps and started on my tires before deciding to refuse service to me without warning They opened the door to have me leave I left and realized they took off my tire air caps I returned to the business to ask for my caps back, and they denied they removed them even though I saw the worker using the air pump on my tires This is a sketchy business Do not go to this business I suspect that the workers steal from customers and rip off customers. I ended up going down the street to the oil change at 16 & Harper They charged an extra eleven dollars but did a perfect job and replaced the THREE missing air caps for FREE!

amazing service and fast. will be back. Met the owner and he gave me a deal on all cars going…read moreforward

I had my car in for an oil change here and when I left all appeared to be fine, but when I brought…read moremy car into the dealership for service, they said the oil change was performed incorrectly. Upon finding this out, I called snappy to ask about a refund since I had to pay the dealership for a second oil change. Snappy told me there was nothing they could do about it. I would avoid this place at all costs. I needed up having to pay for two oil changes. They screw things up and then they don't want any part of helping you fix it.

best around. experienced technicians who don't try to scam you into every extra service. they are…read moregenuine, kind, friendly and talk to me like I'm a family member. always see the same faces. suckers for the kids and offers of water while we wait in our car. This is our place! ladies come here and feel safe!