set up an appointment for fixing my tire and let me wait for 2 hrs to fix it. Never apologized the…read moredela!!!! bad service

Everyone was friendly, professional, and fast. I called today about a slow leak in my tire. They…read moresaw me immediately and were able to repair my tire for free. The whole thing took less than an hour, will definitely come back here again! Thanks, guys!

George was very polite and informative. This is a clean shop and new. The inside offers snacks and…read morebeverages while you wait. New customers get a free diagnostic test. I called them @9am they received my car at noon. My car was ready for pick up by 5 the same day! It was faster than most places I've been. Pretty affordable too. When he showed me there was other issues with my car besides the original issue he was forcefully trying to get a money grab like most shops. He also listed the issue in order based on safety concerns. I appreciate that a lot because at least I know which issue is top on my priority list Don't let this shop be overlooked their worth checking out!

From the owner: Class Auto Repair…read more The shop you trust Our team is dedicated to providing excellent quality work, founded on the principles of confidence and integrity, Ensuring your vehicle is in professional hand. We are the only shop in Michigan have a master mechanic licensed from Handwerkskammer in Frankfurt - Rhein-Main Germany, Specialized in European Gas and Diesel vehicles repair, diagnostic and programming services. Located at 34747 S Gratiot Ave, Clinton Township, MI 48035 (586) 329-1095 Our new facility offers a clean and comfortable environment for your convenience. Our extensive range of services includes Engine and electrical diagnostics & repair, brake work, transmission & transaxle services, steering & suspension replacements, exhaust system repairs, A/C service, tire & wheel repairs, oil changes, preventative maintenance, And major and minor repairs. Specializing in European vehicles- Mercedes-Benz, Audi, Volkswagen, Porsche, BMW, We also provide expert service for a wide range of domestic & foreign makes and models- Jaguar, Land Rover.Range Rover, MINI, Bentley, Rolls-Royce, Volvo, Fiat, Alfa Romeo, Maserati, Ford, Chevrolet, Ram, Jeep, GMC, Toyota, Honda, Nissan, Subaru, Mazda, Lexus, Acura, And Toyota, Nissan, Lexus, Honda.

They are fantastic! Capable, efficient, and fair. Customer service is friendly and welcoming…read more Highly recommend!

I love this place. My car got hit by a drunk driver and I had to pay for all the repairs, it was…read moreconsidered totaled. I poured around 4,000 dollars on my poniac G6 2009 to be fixed at various of places, and it was like they never fixed it, my car would shake will going over 50 miles per hour, I couldn't even go on the freeway. My tires were flying off while driving causing near death, my alignment was never done and mind you it was messed up from the drunk driver who was driving a trunk bigger than my little Pontiac and it squished it. My car has never driven better after I took it to Gratiot wheel and tire supply! Best service, understandable people and most importantly honest. My car drives like it's brand new, I couldn't be more happy I found this place. I will never trust anybody else with my car besides this place. I regret not finding them earlier after paying tons of money for my car not to be fixed. Thank you guys!!

5-star service for sure! I am a si fle mon and had a very bad day, got a flat and had 2 bad…read moreexperiences with recommended places. Lee and his team got a new(used)tire on my van in great time, for a great price. My spare was even returned to the carried and screwed all the way back in place.

The guys here are very friendly and gives you very good deals. They are very helpful and…read moreknowledgeable about their tires.

I dropped my car off for an engine light on. They had my car for two days. At the start of the…read moresecond day I called in the morning and was told the car would be looked at that day. I went to the shop and inquired if they looked at my car and was told "First thing Monday morning". I said I'm here to pick up my car Zero stars if I could

An excellent shop for service and reasonably priced. This place is a hardworking shop.read more

I just wanted to take a minute and thank Matt for his wonderful customer service. He corrected a…read moreproblem that was caused by a previous employee who since has moved on and made my experience at the Clinton Township store amazing. Then he found a lug nut was stripped, he said our guys could probably put it back on, but it will probably lead to issues at a later date. He didn't have one in stock, but said if you have 20 minutes, he'll get one. he sent an employee to get it and sure enough about 20 minutes later I was on my way. Like I told MATT, HE IS A WONDERFUL ASSET TO THE BEST ONE ORGANIZATION. Matt is proof that there are still employees that believe taking care of the customer's needs is first and foremost. THANK YOU AGAIN

Terrible customer service. Front desk guy is a complete And total prick. Instead of expressing the…read morehours of their operation, he Jumps and tries to get aggressive screaming they're closed. Business deserves to be shut down and not patronized

The other day I was at a local Ford dealership getting some recalls done on my Ford Escape when one…read moreof the service advisors told me I needed rear brake pads. They didn't have time to do them that day but I knew the perfect place to go to. I ended up at Dorian Quick Lane, thanks to a recommendation from my sister. I arrived at approximately 3:15 and I told Katie that I needed my rear brake pads done. She took some of my information and I waited in the large waiting area. The waiting area has free coffee/tea, TV's, counter desk with USB outlets, free gaming arcade with pinball machines and even free WiFi. Katie told me a short while later that I indeed needed rear brake pads and also told me my rear shocks are leaking. I told her to go ahead and get that done too. She said they had to get the parts and told me it will be a few hours until everything was done. Not an issue. I called my Aunt and she picked me up (they do offer a free shuttle service) Less than two hours later I received a phone call that my car was ready for pickup, way earlier than I anticipated! Staff was super friendly and helpful at Quick Lane. The place was very clean and spotless- they're even pet friendly. They service all makes and models. Despite the 30 minute drive from our home, My boyfriend and I will be taking our cars here for future repairs and oil changes.

Excellent service, excellent facility, great staff!…read more So here's my story. After church, I went outside, only to discover a flat tire on my car. No problem, time to just go home and figure out the solution. After reading the owner's manual *carefully*, I opted not to use the emergency tire repair kit in the car. When you use those 'fix-a-flat' repair bottles, it will most likely disable the TPMS sensor at that wheel position. Added expense, not needed in my situation. I also discovered that I qualified for free road service as a Ford customer. Whoo-hoo! I waited till Monday morning to call Ford Roadside Assistance. They have a great locator service that allows you to pinpoint your location, based upon your cellphone position. The tow truck arrived shortly after my request. In the meantime, I called Dorian Ford to notify them of my arrival. They took minimal info and said they would look forward to seeing me. Upon my arrival, they took the rest of my pertinent information. I settled into the comfortable waiting area, passing by the snack and refreshment vending machines. While at the write-up counter, I observed the spic-n-span service area. Neat and clean as a whistle! After a reasonable amount of waiting time, I was given my key fob and told my car was all set. There was *no charge*, because apparently they don't charge when the repair only requires a tire plug. I walked outside to the car and discovered they also wash every car upon completion of service work. I really don't know how to express my appreciation more than to say I was well impressed with everything and everyone involved in my plight. This was truly a great experience. ¡Bravo! Dorian Ford for a first class operation.

Four new SUV tires, in-and-out in one hour. Initially offered a set of four at $1200 for Cooper…read moretires after taxes. I asked for something cheaper and walked out the door with four SUV tires for under $700 after taxes. Not the same quality, but I just run around town, no major trips, so they'll work. I walked over to Three Blind Mice for a snack while they worked on it, and they called me when it was done. Easy peezy, I'll be a return customer (Always ask for other options after the initial offer).

We've done business with Leslie multiple times as a family. We've always received fair pricing,…read moreexcellent service and transparency start to finish. Not to mention they do free rotations for the life of their tires. Great tire shop!

Brian was wonderful he was polite and respectful and patient he needs a raise 5 star for meread more

This place is very unprofessional, nasty, and racist. I set an appointment for 11:00 am made it at…read more10:50 am, I sat until 12:59 pm before I notice the gentle that came in after me was gone and he was a white guy. I'm a black woman and this is my 3rd time going here having an issue. They walk around smoking cigarettes while working on people cars and they are very rude and nasty and they also don't know what they are doing what so every when it comes to people cars. My very first oil change they didn't re fill my coolant and my engine almost blew up. If you are black they will have you sitting for hours and hours and hours DO NOT GO THERE IF YOU ARE BLACK!!!!!! IM CALLING THE NEWS UNACCEPTABLE. I was definitely discriminated they don't even deserve a star this place is disgusting to me