I stopped in for an Oil change the other day in my F250. While inside at the desk, I asked if they…read morecould balance and rotate the tires too. They indicated they had time and off to work they went and I went to their very nice waiting room. The young man that waited on me, was super friendly and very helpful. At one point I walked out of waiting room and there was a lady there and she asked if I needed any help and had been waited on. After I told her my truck was already in the back, she asked if I needed anything or If something was wrong. Very tentative and customer service oriented there. They got done with my truck. I paid and while at the register, I asked if my locks had been put back in glove compartment. They said they would check and before they could a young man came from back and said I forgot these and handed to me. I noticed a wet spot under my truck and mentioned it to the young man checking me out and he came outside and crawled under my truck looked and confirmed it was water and not from my truck. While there I asked how the balance on the tires went he went and check with the crew and said it went well. He was such a big help and friendly from the moment I walked into the business. My first experience here is outstanding, i will be returning for my next oil change. One last item, the waiting room is the best. Comfortable chairs and a coffee bar. Outstanding. All they need is recliner and you could have a nap while you waited. lol

Excellent. Fulshear Goodyear, Katy . Tara and Jason were…read moreProfessional, courteous, patient, emphatic, knowledgeable, experienced, informative.

Brought my wife's Q50 into Clutch Automotive for an oil change and tire rotation, and the whole…read moreexperience was smooth from start to finish. The customer service was great, they were very attentive, kept everything straightforward, and made sure we were taken care of without trying to push any unnecessary services. Pricing was fair, and you can tell they take pride in their work. Definitely a shop I'd trust again for routine maintenance.

I recently took my BMW X2 to Clutch on Clay in Katy, Tx. I can't stop praising the guys there for…read moretaking such great care of my car. They not only did an awesome job on the repair, they also treated me with the utmost respect. I am recommending Clutch Automotive to all my friends. I have had 2 friends already go and have a great experience.

I should have written about this service facility sometime ago since it is my go to place for…read moreautomobile repairs. These folks are incredibly efficient. They're very service and customer oriented they are extremely competent all of which adds to enormous value to maintaining your vehicle. I would highly recommend having your vehicle serviced here.

After 14 years of being a loyal customer I was charged $43 to patch and repair a tire. Average…read morecost in area ,-after research is $15. This business has turned to inflated pricing to make a profit and not good professional business practices. Looking forward to telling this story to anyone and everyone. A former customer

They did a great job, I went to get 4 new tires and alignment. They were fast and the price was…read morereasonable.

I needed to get my battery changed because autozone was scared to changed it because they didn't…read morewant to break the thing that connected to the battery because of the corrosion on it...understandable so went to see what this place was about because it's literally right across from were I live....pulled up and a short guy greeted me and I told him what was going on...told him to come see what I was talking about because he looked confused...when I pulled the hood up and he saw what I was talking about he dead ass said nope we can't do it...not giving me a valid reason of why he just walks away.... There is a saying it's not what you say its how you say it.. In my head I'm like but...how are you a mechanic shop and you do tires brakes oil changes and I'm sure you put in batteries....and you straight out tell me no we can't do it and walk away....I politely shut my hood closed and left Not time or money really wasted.... Didn't stay long enought to take pics

Had the best experience at a smog check that I've ever had. Will be going back every yearread more

Excellent service from start to finish. The staff was very friendly and caring. They were up front…read morewith the service to be performed and cost. They completed the task in a timely manner and went above and beyond to check additional things to make sure all was safe. I will def come back :)

Today, I received exemplary service from Auto Care USA, MIke, and the team. Now it was a simple…read morevisit for tire alignment after being referred by the local Discount Tire, but the appointment was made with ease and at my convenience. I was able to add vehicle inspection at the end at the last minute, and it was handled in 10 minutes. After leaving there was an issue with the vehicle pulling to one-side and after bringing back it was reviewed, fixed, and I was out the door in 15 minutes.

My daughter took her car there. These guys took advantage to her for being a female. They…read moreconducted diagnostics test and found one ABS sensor faulty. They changed it out still had the same problems. $600 later. We took it back they ran diagnostics and said the front ABS sensors needed to be replaced for $500! Are you serious! I looked on line for all four they are $38.00. Now these guys want to charge my daughter for the back sensor they jacked up and the front sensors! I'm taking my daughter's car to an honest mechanic. I do not recommend this place , beware folks.

I normally do my own maintenance but I was getting ready to take a long roadtrip so I wanted to…read moremake sure my truck was tiptop. Brough her in to get an alignment, tire rotation and oil change. Staff was great, super friendly. Prices are fair and the work is great. Just an example of the care and service they provide: the wait for the shuttle was running a but long so the owner, Mr Steve took me to my office in his truck. I was fine to wait, but he insisted. Its easy to see why they are busy, they take great care of customers. Ill be bringing all my cars here from now on.

1) Called and scheduled an appointment for a diagnosis then made arrangements to get there plus…read morehave a ride pick me up. 2) upon arrival they said that they don't honor appts like a doctor's office sarcastically and that I'd have to drop the vehicle off from today (Thursday) through the entire weekend just for a diagnosis. What a waste of time, effort and absolutely rude/unprofessional. Don't waste your time and money here!

Welp, I hate this happened to me. On Friday, I brought my…read morecar in for repairs after confirming with Freddy that it would be ok. I left work early, took an Uber to the mall to kill 5 hrs for the repair. They never called me to say there was a problem. I returned before closing thinking the repair was done. They did nothing. I am appalled by this as I have been going to them for years. Chandler, and Steven were absolutely horrible. Freddy left so that he did not have to explain what happened. I don't know who the Karen was just staring at me while I was trying to process that no one called me knowing that I was waiting. SMH. Legal actions are next.

needed a new battery that had to be special ordered and while changing the battery all of my…read moresensors had to be reset. work was done in a timely manner, and all of my fluids were top off at no additional cost