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    5.0 (81 reviews)
    Closed 9:00 am - 6:00 pm

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    9 years ago

    Wonderful company. Great customer service. I'll never buy boxes again! Doran was delightful. A+ service.

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    9 years ago

    We were very happy with the prompt and friendly delivery service. The boxes made our move much easier!

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    Page 2 of 3

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    Review Highlights - Box Save

    Not having to deal with all the left over cardboard boxes, as well as feeling good about helping the environment.

    Mentioned in 34 reviews

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    Born to Move

    Born to Move

    (187 reviews)

    Highly recommend. Diaz and Kaha were on time, polite, very efficient, independent, pro-active. I…read morealso appreciate that they were very cautious of the building and space while hauling very heavy equipment. Everything was delivered and packed in pristine condition. Will use the team again for future moves in Boston area and long distance. Peter B.

    Absolutely terrible experience with this moving company and I would strongly advise others to avoid…read morethem. I was quoted and repeatedly confirmed a flat-rate interstate move from Massachusetts to New York. On moving day, after the crew arrived and reviewed everything in person, I was suddenly told I needed to pay an additional $320 due to the amount of items and an elliptical machine. I agreed and paid the extra charge before the move proceeded. The movers were careless with my belongings throughout the move. Furniture was dragged and banged into walls/floors, screws were left all over the ground, and multiple items were damaged, including my TV stand and bookshelf. What concerns me most is that four boxes from my shipment are now missing. I later learned my belongings had been transferred between trucks during transit without my knowledge. When I reported the missing boxes, the company denied responsibility and claimed everything was delivered, despite the fact that I clearly know items are missing. To make matters worse, they later attempted to claim I owed an additional $400 balance that was never disclosed, invoiced, or agreed to at any point during pickup or delivery. Communication throughout this process has been defensive and dismissive. Instead of meaningfully investigating the missing items, they shifted blame and routed everything through a third-party claims service. This was one of the most stressful moving experiences I've had. I understand that moves can have complications, but losing customer property and then handling the situation this way is unacceptable.

    Stairhopper Movers - Honored to be recognized as one of Boston's top moving companies by Forbes Home Magazine!!!

    Stairhopper Movers

    (661 reviews)

    Charlestown

    Do yourself a favor and stop comparing different companies. Have had 3 moves over a decade with…read moreStairhopper and I won't go anywhere else. Timely, efficient, responsible, and insightful. Alec and Philippe did a great job. Highly satisfied. Alec offered suggestions for protecting items that I'm grateful for. Philippe did not quit. The move consisted of moving large items and a few boxes from small 1 BR apartment to a nearby storage unit. The back office made the quote process easy and my move came right in line with the quote. Not saying that will always happen but I had prepared ahead of time to secure parking, access, elevator, and loading dock. Do your homework! The care and professionalism is why I chose Stairhopper and have used this company for my prior moves !

    Couldn't have asked for a more seamless move than this! From the first phone call, Stairhopper…read moreMovers demonstrated they were flexible, experienced, and transparent with their pricing. We moved a two-bedroom apartment into a three-bedroom condo two days ago. Our movers were on time, efficient, and showed they cared about our belongings by wrapping up furniture and carefully moving it down our very narrow, very Boston staircase. When we mentioned that we had just had a deep cleaning and were trying to minimize mess, the movers put down blankets as they walked through the house and even wore the disposable shoe coverings we provided them, which they really didn't need to do, but the fact that they did showed they had the utmost respect for our home and move-in experience -- and they were just very kind individuals all around. The final price came in just about at the estimate and there were zero surprises. I would absolutely use Stairhopper Movers again and would recommend them to any of my friends who are moving in the future.

    Box Save - movers - Updated May 2026

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