I've had a frustratingly inconsistent experience at this bakery. The menu simply lists "cheese" on certain sandwiches, without specifying what kind--no mention of yellow or white cheese. However, depending on the day (or who's working), I've been given completely different answers when asking for white cheese. Some visits, they've added white cheese without any issue. Other times, I've been told they "can't deviate from the menu." That would make sense if the menu actually specified a type of cheese--but it doesn't. If the menu is meant to be strict, then it should be clear and consistent. I'm not asking for a custom creation--just clarity and consistency. Either specify the type of cheese on the menu or allow a reasonable choice if it's not defined. Right now, it feels arbitrary, and that makes the experience disappointing. read more

We tried the matcha, and it was very sweet and delicious, also loved the pastelillo de guayaba. It was really big, good amount of filling, and was perfectly flaky. Everyone was friendly and nice. The bakery had a warm, welcoming atmosphere, playing salsa music too which was fun! read more

Borinquen Bakery - Guava Matcha and Iced Latte - Bakeries Near Me - New Britain, Connecticut

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Stopped in to grab a loaf of sweet bread and a pastry to bring home. I got an Apple turnover and a guava pastry. The Apple turnover was delicious and the bread was so soft and still warm. Service here was great. Prices are fair too. Clean establishment. read more

Borinquen Bakery - Bakeries Near Me - New Britain, Connecticut

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I recently ordered a Tripleta sandwich (three meats, steak, pernil and ham on a long flat roll with lettuce, tomato, etc.) and a Papas Rellenas by Door Dash. Sometimes, when you have a great version of a sandwich, less good versions of the sandwich eaten around then suffer by comparison. Such is the case with the Borinquen Tripleta. The meat wasn't as good as the other sandwich. The toppings weren't as good. The bread wasn't managed as well. The sandwich was fine. Average. But since Borinquen is near the other place, I wouldn't order a Tripleta from there again. I might try them for bakery goods. The Papas Rellanas, a fried mashed potato ball stuffed with seasoned ground beef, was pretty good. 3 Stars read more

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Really enjoyed trying this bakery. They have a large assortment of sweets including cakes, doughnuts and other pastries. We tried the carrot, lemon pound cake, coconut cake and red velvet. I personally loved the coconut cake. It was so moist, not overly sweet, just the perfect pillow. Service was fast and there were a few employees available to take orders. Seemed pretty busy on a weekday during lunch time with some patrons sitting inside enjoying their fare. Definitely plan to return when in the area. read more

Borinquen Bakery - Coconut Cake Slice - Bakeries Near Me - New Britain, Connecticut

Excellent service, beautiful space, and delicious food! They have pastries and loaves of bread to purchase. read more

Borinquen Bakery - Cubano with everything! Cubano Deluxe! - Bakeries Near Me - New Britain, Connecticut

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To go order this time. They get pretty busy so I was lucky to find an empty parking spot. I had to wait a little bit to pick up my order but the ambiance inside was very bright and relaxed. Spanish music playing in the background, made me feel like I was on a resort island. The bread for the Cuban sandwich was very good and warm however, I was missing mayonnaise and pickles, which I thought were pretty standard.I will definitely return and try something else. read more

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After one visit, it's easy to see why Borinquen Bakery is known as one of the best Puerto Rican bakeries in the state. We were impressed with everything we had! Cases full of goodies, beautiful custom cakes, and even delicious lunch options. We went at 7:30am on a Sunday to avoid the line and look over the cases before they were picked over, and we're so glad that we did, because there was definitely a line by 8am. Some stand out items were the ham egg and cheese mallorca, pan quesito, and their fresh loaf of bread. Everything here is high quality and authentic. We will definitely be back! read more

Borinquen Bakery - El Jibarito - Bakeries Near Me - New Britain, Connecticut

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I recently tried the tembleque latte- iced obviously. I actually went back the next day to get it. even better. it's probably the best coffee I've had in my 24 years on earth. one time I tried to order it and it was gone I almost crashed out. I'm ordered it again today- PERFECTION. I'm actually praying they never get rid of it. read more

We had an excellent time there with the family great food and great customer service thanks to Marlenne she was awesome and don't forget to always grab a cup coffee read more

Love this place and grew up coming here HOWEVER, very overpriced as of recently. I paid $17 for a sandwich and latte and also waited 20 minutes. Would go more often if not because of this. Otherwise lovely place. Occasionally staff are unwelcoming, not all but the younger, newer staff. read more

The servers are nice. My favorite is the tripleta the bread is fresh, this sandwich has all the meat groups except for chicken. It's awesome!!! read more

I happen to stop by on a whim. I am so grateful for this random choice. I wind up getting an assortment of pastries that were a big hit at the dinner party. I attended. I also bought a small round cake with almond flavor, a chocolate custard filling, And delicious buttercream frosting. That was so good. I have ordered another two for this coming Thanksgiving. I will say that the Help was very friendly. But there was a line of people waiting to be served. read more

Ordered Cuban sandwich and asked to be cut in 3 parts. Response was "no". When I received my sandwich, it barely had pork meat and meat was dried. The little pork that was in the sandwich, was in the middle of the sandwich so it appears is enough. In addition, they used yellow cheese. Normally Cuban sandwich requires swiss cheese. Cheesecake was also poor quality and dried. Poor customer service and extrelly disappointment with food. read more

Borinquen Bakery - Bakeries Near Me - New Britain, Connecticut

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Super authentic food. Amazing service very clean. I will be back. Lost 1 star bc the Mallorca wasn't the best or very fresh.. but I'm going to give them another chance read more

Got a few sandwiches & a coffee....all amazing!Desserts looked amazing but didn't get any, but I'm definitely coming back for something!! Coffee was great & perfect!! The place was clean, bright & cheery. Staff was nice, polite & friendly read more

This is my first time here. Great service, the staff were friendly and attentive. I ordered all three different preparations of their guava pastries and they were delicious! I missed the ones I would get in Adjuntas, PR and these hit the spot. The place was also set up with COVID-19 precautions which I appreciate, such as see through protectors, spacing between people, everyone wearing a mask, and a one way in one way out system. I will be coming back again! read more

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This is the first time I am visiting a Puerto rican bakery. Prices were reasonable. there was a small line inside the store. Also the store had some tables and chairs. They also have a small parking lot attached to the side. Tembleque was my favorite item here. It was like a coconut pudding with some cinnamon sprinkled on top. It was not that sweet. Flancocho was a layer of flan on top of a layer of cake. They had a kind of ice cream similar to italian ice. I tried the parcha (passion fruit flavor) and it was good. Guava pastry was good too. read more

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Already in New Britain and looking for something to bring to a pot luck, we were brought to Borinquen via Yelp. We hadn't really read the 'fine print' of everyone's reviews, so we were pleasantly surprised to find that BB is a Puerto Rican bakery. The tres leches cake that we bought from here was a hit at the party. The cake was so moist and sweet. Plus, the portions were large for the price, too, so it was a great bang for our buck. read more

Went for breakfast and got a loaf of fresh bread as well (it was huge, definitely will get 1/2 a loaf next time). Ham was a little disappointing as it was lunch meat ham rather than ham slice. Husband ordered eggs over-hard and I ordered eggs over-medium- they were both cooked the same way, over-medium. Will be back to try the sandwiches for sure. Service was very friendly and efficient. read more

So yummy. I live in TX and was so excited to visit. All of the items we purchased were delicious!! The service was great too! Very sweet staff. read more

I live far from Connecticut, and whenever I visit my family there, I have to get some baked goods to bring to my friends. I had issues before when one bakery (that shall not be named) had great baked goods one time, and the second time it was not tasty at all (the quesito was just cream cheese!) On my second visit to Borinquen Bakery, they still delivered! Their selection is great, and the flavors are consistent. My only issue is that their pan sobao is not really pan sobao and it loses its softness too quickly, but their pastries are fantastic! read more

Borinquen Bakery - Almost home! - Bakeries Near Me - New Britain, Connecticut

The best pastries, cookies, everything. The kids ate cake and cupcakes and devoured them. Will def be back

There flan is absolutely amazing!! Cute little hidden gem with awesome customer service :)

Upon googling Puerto Rican bakeries w/in the state, I realized that Borinquen Bakery has the most reviews. Thus, I'm left to believe that this is the best PR bakery in Connecticut. All of the baked goods are freshly-made, delicious, & budget-friendly. The parking lot is located to the left of the store & has a small white sign w/ Borinquen Bakery logo. The only negative is the customer service. read more

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I woke up This morning craving for some Farina, I decided to call the bakery and order it before taking my daughter to school. I've Haven't really ordered from this location however the location in Hartford I have ordered farina with cheese ALL The Time. apparently the New Britain location has an issue with adding an in-house ingredient to their farina. I spoke to one young lady to place the order and when I told her to please add cheese on top she immediately told me that they cannot do that. So I laughed because I thought she didn't understand my request. So I repeated my order and once again with a sharp tone she told me they do not serve it that way. They could only add sugar and cinnamon, but adding cheese on top is not something that they are willing to do. When I asked if they carry cheese she immediately asked to place me on hold, after almost 5mints on hold, another voice comes on the line and ask how could she help me. So I started my order again when I got to "add the cheese" she politely told me that he cannot do that. LMAO?!! So once again I asked do you guys carry cheese, and again she politely said we don't make it that way. I asked her you do understand that I'm not asking you to reinvent your menu Farina has dairy product and cheese is dairy as well. But unfortunately the customer did not get her way they absolutely would not add a simple piece of cheese to the top of my farina ONE SIMPLE STEP TO PLEASE A CUSTOMER, BUT NOT IN THIER NEW BRITAIN LOCATION. IS THEIR WAY IR THE HIGHWAY‍ read more

Borinquen Bakery - Yes I went elsewhere and got my free now with a simple piece of cheese - Bakeries Near Me - New Britain, Connecticut

I was craving P. Rican oatmeal and Carina. The farina was really good but the oatmeal had a burnt taste to it and was watery. I was sad that the oatmeal wasn't good! Other than that, the bread was great, as usual and the restaurant looked great, the servers were very attentive and knowledgeable. read more

Love love love their guava pastries I came in one day and they were out of them and I just casually comment I really like them and cane too late and they're out of them Kathy said they can make it fresh for me under 5 minutes SAY WHAT!!!!?? Yes please let me get a dozen yumms read more

There sandwiches are so so so good the staff are friendly there deserts are ver good and it's very clean

Whatever you do, don't order Door Dash from this bakery! They take forever to get your food sent out. My driver said they didn't even begin the order until after they arrived. Poor service! read more

Great Puerto Rican bakery offering extras like sandwiches and frituras (e.g. Chicken or beef turnovers amongst others) and the typical bread "pan de agua" which they'll even butter it for you. Great stop for a quick bite to eat. read more

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last month i went to puerto rico and had this amazing pastry called a mallorca at the mallorca cafe in old san juan. when i saw the existing review for Borninquen i knew i had to go - and luckily it was on the way to the liquor store i was heading to, so it was an easy trip. I think I was in at around 11am and they were still very busy but unfortunately they had sold out of the Mallorcas but i bought some other pastries including the very nice and fluffy guava pastry and they were all inexpensive and delicious. Next time I will be stopping in earlier and hope to get a Mallorca. read more

Borinquen Bakery - Bakeries Near Me - New Britain, Connecticut

I have driven past this bakery countless times and decided to stop in this afternoon to check out the pastries. I asked the clerk what were the most popular desserts and took her advice and purchased a guava pastry. The pastry was light, fluffy and delicious, but I thought it would have benefited from more guava filling. read more

I have been going to this business for nearly 4 years and I had the worst bacon and egg and cheese sandwich I have ever had there today. I am never going back. This used to be my favorite breakfast treat at least once a month. Today the line was out to the back and I guess the cook could not keep up. My sandwich was filled with a pile of uncooked bacon. It was not even inside the sandwich. It was in the middle of the wrapper like it was throw in like an after thought. Any other time my sandwich has had well done crispy bacon cooked in between the egg and melted cheese. It was cold and uncooked. I am so disgusted. This is a nearly 6 dollar sandwich. It is not a dollar deal from a fast food joint. I am so disappointed. I used to work for for Carlos in the Manchester store and I know this is not the quality they want the public to see even on the busiest day. read more

Borinquen Bakery - My uneaten bacon.. - Bakeries Near Me - New Britain, Connecticut

Back in December I ordered a cake for my boyfriends birthday. The cake was fun and tasted very good but what I loved the most was the service. Kathy I believe is the girl who made the cake, she was so professional and gave me so much information. She explained the difference between sizes, flavors types of frosting. Though I didn't give her a lot of time she explained what design she could do with the short time given. I also tried several pastries that were so yummy. Definitely will be back! read more

Borinquen Bakery - Rocker cake for my boyfriends 30th! By Kathy - Bakeries Near Me - New Britain, Connecticut

Best hidden gem in NB. The sandwiches and desserts are fresh and inexpensive. I recommend the Ed's special and the guava pastry. Kathy makes the best custom cakes! read more

Borinquen Bakery - a large hamburger cake - Bakeries Near Me - New Britain, Connecticut

Love love this being a resident of New Britain this is my to go place sandwiches are awesome bread just like P.R makes it

Waited 20-25 min in line only to be told they weren't serving hot foods for today. No sign on door or anything. Had to kiss my whole lunch break good bye. Very understaffed, long wait times, no customer satisfaction read more

Been here twice and have been impressed both times! They will wrap your pastries in a box if you're giving them as a gift or bringing them to gathering. Their cheesecake is sooo yummy. I've also had their danishes which were awesome as well. The establishment is very clean as well. Go check them out, way better then your grocery store bakery! read more

Would be five stars if they had any kind of customer service, often the staff is not smiling and not friendly, Making they wait time seem even longer than it already is. read more