Updated review: It needs work.
I kind of debated if I was going to update this review or not. Mainly because my last experience at this location was so-so, and I hoped that they would improve as they learned and went along. Sadly, it kind of looks like they took a slide.
I came into this location looking to try something different. I got their chicken and waffles breakfast sandwich, since they didn't really have a lot of breakfast options on their menu. I kind of figured that they might've expanded their breakfast fare, since pancakes, french toast, and eggs are all simple and tasty if done correctly. But if anything, it kind of looks like they removed items from their menu
One of the issues I have with this location is that they have this big display case showing off their baked goods, but it's all pre-portioned out and wrapped in plastic wrap on plates. then those plates are stacked on top of each other, crushing the cake pieces underneath.
Another issue I have is that they pretty much deal in generic cakes. most of their display pieces look like a mom who's making a birthday cake for her kids. No real effort in presentation, just a piece of cake made from a box, cooked in a 9x13 baking tray with frosting put on top.
it could be the tastiest cake in the world, but there's no effort put in to make it look good. These are the pre-portioned cake pieces you're putting out to get people to buy those cakes, they have to look tasty if people are going to buy them.
These cakes would probably go well if you're really in the mood for that style of cake, like at a truck stop or a college dorm. But this is main street manchester, there's no colleges around and the highway's too far out for a trucker to hunt this place down.
Something as simple as leveling the cakes, stacking them, and layering the frosting would be a significantly better presentation and would sell more cake. But they don't do that, they whip up a quick cake, throw it on a plate, then put that in a giant display case for the world to see, then pile the cake pieces on top of each other.
But I digress.
After 30 minutes, I get my sandwich and it's very lackluster. The waffle is soft, it's studded with these flavorless canned peaches, the breading of the chicken is unseasoned and very oily, the cook is uneven, and the maple mayo was flavorful, but in very tiny quantities.
To their credit, the bacon was crispy and I liked their cheese. The only highlights to a generally not great meal.
I've given feedback directly before to this location, in hopes that they would iron out the wrinkles. This time, I didn't bother. Price was okay for the giant portion I got, but the quality was lackluster. I was so disgusted that I only ate a small portion, handed back the rest, and didn't even bother in claiming the piece of cake that I purchased.
I hope that their lunch fare is good, and that they are able to tweak their business practices to thrive. To me, this place is too inconsistent to try again read more