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    Boot Barn

    3.5 (2 reviews)
    Open • 10:00 am - 8:00 pm

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    9 months ago

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    10 months ago

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    Ask the Community - Boot Barn

    Jos. A. Bank

    Jos. A. Bank

    2.8(11 reviews)
    0.3 mi

    To be clear: This location gets three stars because Ross and Madeline are wonderful, but the…read morecompany as a whole is 1-star and I do not recommend renting suits from them. My experience with Jos A. Bank (both this location, two other locations, and their corporate team) was horrific save working with Madeline and Ross at this location. While I truly commend both of them on their wonderful customer service, I cannot recommend anyone even consider renting tuxes from this company. It was by far the most stressful part of planning my wedding, which is outrageous. We had initially been planning on buying suits for our wedding day, but we won 8 tux rentals at the Bridal Show, so we decided to use these instead. Despite being free, they honestly caused more of a headache than they were worth and I wish we'd just bought suits elsewhere. Here are the issues we had: 1) At our first visit, my husband, father, father-in-law, and brother went in with the certificates for the free suits. I wasn't there, but I was told that they completely brushed off the certificates and didn't put anything into the computer. A sales associate also said "Wow, it's so nice that you have three generations in here trying on suits" implying that my dad was my father-in-law's father... my dad is in his 60s. It was incredibly rude. I can't remember that associates name, so I won't take a guess. My brother and husband did manage to get measured. 2) After hearing about this, my mother and I went in to make sure the certificates were on file and being used. The certificates had not been entered into the system by the other associate. When we got there, no one really seemed to know what was going on other than Madeline. She made sure that there were several notes made about the free suit and called the corporate line to make sure there were no issues. We're grateful to her for this. 3) One of our groomsmen in California was yelled at by the manager of his store because he didn't have a group number to put the measurements in. We were never given a group number, and they can easily look up the rental by event date and name. 4) A groomsman in Georgia went to get fitted and the sales associate guessed his jacket size and just told him a number. When he asked if they needed to put it into the computer for the event they told him no. He went outside and called my husband to see if this was correct (it wasn't), and then went back inside to make sure they measured him properly. 5) A groomsman had his measurements already and was trying to call in to give them to the store. He got redirected multiple times by the corporate office and even GOT SENT TO MEN'S WAREHOUSE. How this happened, I have no idea. My best guess is that an employee tried to google their own number and Men's Warehouse had a paid ad. 6) We called the Monday before our wedding to make sure the tuxes were coming in. Thank goodness we did, BECAUSE THEY DIDN'T ORDER MY HUSBAND'S TUX. I have no idea how this happened, because my brother, who was measured at the same time had his tux ordered and we had paid a deposit. In the same call, we also learned that one of the tuxes was going to Georgia, even though we'd requested everything get delivered to this location. I honestly am not sure how this would've been fixed if we hadn't called. Luckily, we got in touch with Ross, the store manager, who calmed me down (because I was absolutely livid by this point) and figured out how to get all of the tuxes there on time. 7) When the tuxes came in one was about 4 inches too short and one had jacket sleeves sewn on in a way that they were permanently twisted and not wearable. Both groomsmen were able to go into this location and Ross helped them fix the situation. Tldr; Ross and Madeline are great but this store and company are not worth the awful service and complete lack of quality control that we received from everyone else. If it hadn't been for Ross, my husband wouldn't have had a tux.

    Every time I go in there get nothing but great service. I feel like I have a personal attendant…read more One of my favorite stores.

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    Jos. A. Bank
    Jos. A. Bank
    Jos. A. Bank

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    Shirts 'n' Things - Store front

    Shirts 'n' Things

    4.6(107 reviews)
    7.9 mi
    •$$

    It was my first time going here and this place has a large selection of alternative fashion. I…read morestopped by for the graphic tees and was not disappointed! There's also cool trinkets, jewelry, and other fashion pieces. Just a heads up, the store is cramped but for what they offer, it's understandable. Ive seen some reviews on here mentioning workers stalking but I noticed they need to be at certain stations to help you out. They hold your items until you're done shopping and I assume thats to prevent stealing. T-shirts are priced at $25 but so are average graphic tees. If anything, they do have clearance/sale racks to look through. Overall, great place, great selection, great workers, and okay pricing.

    Been here many times and have spent hundreds of $ over the past few years here. Good selection,…read morebut DO NOT buy shoes from here if you think theres even the slightest chance youll return them. Bought shoes on a Friday, wore em for two hours till they started tearing my feet apart (I am not blaming the store for this part in the slightest). I thought oh no worries- ill exhance it for store credit since that what it says on the receipt. Chucked em back in the box with the receipt. Went to exchange/return them on Sunday- only to be told that the soles are too worn to be returned. This policy is not stated anywhere, and the receipt simply says "exchange or store credit with receipt, no cash refunds". Pretty disapppointed with his reasoning which was "I cant sell them again". Never seen such a strict return policy. Will just be purchasing straight from Demonia next time.

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    Shirts 'n' Things - My Big Homie and me!

    My Big Homie and me!

    Shirts 'n' Things
    Shirts 'n' Things - Front

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    Front

    Boot Barn - shoes - Updated October 2026

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