Great Place local to my parents. Always come here come when we need our phone fixed. Felix was…read moregreat. Great guy helped us nice quick easy.

2.5 stars. I give this place mixed reviews. The Good:…read moreI went there several years ago after visiting 2 other repair shops that quoted me $100+ to fix a cracked phone screen. When I brought it here to CPR, they showed me that it was actually the screen protector and not the actual screen. They quoted me $25 for a new phone protector and offered to put it on for me right there. I was so grateful! When I asked if the other places would know that they said, "Of course, they were trying to take advantage of you!" I had been loyal ever since. The Bad: Fast forward to now (about 10 years later),... I hate to say it but I believe greed has gotten the best of them. I went there a few months ago to repair my iPad screen. It was $260! I went twice last week asking for a quote to submit to insurance both times they took down my information (on a "sticky note") and told me the owner would email or text me a quote within a day or two. I just had a feeling those sticky notes go directly in the trash. Here it is a week (& several follow ups) later and no one has contacted me or knows anything about my previous request(s). My advice,.. pretend you are interested in getting the repair asap, otherwise, I'm quite sure they just throw it in the trash.

Everything! I can't say enough good things about this shop! I've been coming here for years and…read moreevery single time, the service has been absolutely top-notch. The team is always so helpful, honest, and trustworthy -- qualities that are hard to find these days. Whether it's a cracked screen, battery issue, or just a question about my phone, they always take the time to explain what's going on and give me the best options without trying to upsell or pressure me. Their prices are fair, the turnaround time is super quick, and the quality of the repairs has always been excellent. It's such a relief to know I have a place I can rely on for something as important as my phone. I recommend them to all my friends and family, and I honestly wouldn't go anywhere else. If you're looking for a repair shop you can trust, this is the place!

Called this location to put a HDMI on my PS5. Mind you, the PS5 was already taken apart AND…read moreprovided a new HDMI Port. I called and was quoted $110. A week later I walked in and was told it would cost $140. I told guy I was quoted $110. So I started walking out of store when the guy saids, "I'll charge you $120. I left my PS5 board. I just picked up my PS5 board and look what I find.. So Consumer, BEWARE ‼‼‼

I came by to get my screen protector replaced in the evening. The customer service was excellent!…read moreThey were able to get me in and out very quickly. There was plenty of parking. They are organized and the location is clean.

Amazing staff! My fiance and I went in to upgrade his phone and Allen and Arianna were so…read moreincredibly helpful. They answered all of our random questions and were so patient during the transfer process. Highly recommend this T Mobile store!

We went to replace our screen protectors and were helped by Rachel who gave us amazing customer…read moreservice she was really nice and attentive!

Came in on a Monday evening around 530pm. It's situated in a business park. But the parking in…read morefront of the building was pretty empty. Oof was I wrong. It was packed in the place. I entered and wasn't really sure where the line started or if it was a number system or you just had to make eye contact with the employee to be called upon next. It seemed a bit chaotic and unorganized. The store front is pretty small and unless you're being served, it's not a ton of seating available. That being said I was seen fairly quickly. Within 10 minutes. I think I might have cut people. My question was fairly simple. I wanted to know about coverage for my wifi in the apartment I'm moving to. I told her that I didn't have access to my new apartment yet and her response was "plug it in and see if it works" which I didn't think was too helpful. So after saying I didn't have access to it again and then switching to Spanish to explain my situation, did she finally check her computer for me. Other than that. It seemed like an okay response place. 2.5 stars at best. But not a ton of other locations in the area so it's the best you'll probably get.

DO NOT go to this store. They will as features to your account without your permission or…read moreknowledge!!!! I went 3 years ago and thought I would give them a second change. NOPE. Same shit.

The guy there clearly is just trying to sell but he's doing a terrible job at it, cause he lost 2…read morecell phone upgrades and an iPad purchase for the ignorance and lack of knowledge

I was greeted by a guy that seemed either drunk or high. I was super uncomfortable. The manager it…read moreseemed or some other guy walked in, also just low consciousness idiot. He asked me questions and then wouldn't let me answer. I would have just walked out but I really need a new phone so I dealt with it but that was gross. I'm never going back there again. I've worked with a few other guys who were nice and helpful, but these two today were over the top too much for me.

Ordered new service for two lines. Paid extra for sim cards to be delivered overnight. It seems…read moreT-Mobile does not know what that means. At misinterpret last night they told me that they meant 2 or 3 days. And maybe I would get them by Monday. Now I have to drive 35 minutes to a store to get my phones activated before my old plan expires at midnight tonight. Piss poor service. Don't trust the online bullshit.

Went in to upgrade my phone and add a new line this past Friday and the sales person who closed was…read morethe worst sales person I've encountered. The whole time he was pushing me to get internet and would never answer me when I asked how much would my new line cost and if I switched my main line plan who much would that be. All he could say was it's essentially the same thing. I lost it after the 30th essentially and he started to ring me up without even discussing the price. Then he goes on to tell me that I wasted his time...like no buddy you get paid to be there I don't and essentially it's not the same thing. Top it of he say I should have told him I couldn't afford it after I said he'll no I'm not paying $225 a month. Needless to say I got what I wanted for much less doing it myself.. I wish I knew his name but a horrible sales person doesn't know to introduce themselves anyways . Edit: forgot to mention that he switched my plan without my consent!

LYING EMPLOYEE named gio AND TERRIBLE SERVICE/WAIT TIMES…read more was a walk in hours before closing, waited 2.5 hours and people who checked in hours after us were serviced before us. 30 minutes before closing we finally were helped. one of my family members needed a phone before heading back to school out of state and needed it asap. the worker told us they were out of stock and would have to back order the phones, we asked if another store has one and he told us there was one at another store 30minutes away and we could pick it up the next day. we placed the order and were sent on our way, PERFECT right?! wrong! when we went to get the phone the next day the store said they didn't have a phone on hold for us and were also out of stock on all phones. so now my family member can't get the phone we already paid for and we still have to go to the 30 minute away store to pick up the phone once it's off back order

If I could give zero stars I would…read more Came in to add 1 line. we wanted 1 ipad, they tried a new device and it was working, it was lagging. So they replaced it, simple right? WRONG! They added a second line without telling us. Called customer service and they told us to go to the store. Went to the store and they credited the account activation fees but never cancelled the second line. Now we have the run around for a 4th time to get this situated..... I'm beyond upset. We have a 400 dollar bill that we have to fork over because of incompetence and slimy deals. Don't go to this store!!!!!!! I have to go back and see if I can get this fixed... which is b.s.

Horrible Experience with AT&T - Never Again! After 17 years…read moreas a loyal AT&T customer, I'm done. This has been the most frustrating and disappointing experience imaginable. I upgraded four phones as a surprise for my kids, only for AT&T to ruin it by sending each phone a "How do you like your new device?" text before I had given them their gifts. To make things worse, two of the phones arrived with the wrong storage amount. Returning those phones was an ordeal--it took forever for them to acknowledge receipt, and I couldn't even get replacements until they did. Fast forward to today: I was told the phones were received, so I drove to the store to get the replacements, only to be told they couldn't confirm receipt after all. Instead, they claimed the installments had already started, leaving me stuck. The employees were shockingly unhelpful - Naza, Juan and especially Isabela, who was outright rude. After waiting over 45 minutes on the phone with customer service (in the store!), I needed help asking the right questions, but Naza, who was assisting me, had disappeared. When I knocked on the employee door to get assistance, Isabela came out, scolded me for knocking, and told me Naza was on lunch and had done everything he could. She was dismissive and rude, leaving me to figure it out on my own. This is unacceptable customer service. AT&T clearly doesn't value its long-term customers, and this location in particular is a nightmare to deal with. I can't wait to switch to a provider that actually cares about its customers. Avoid this store and AT&T in general if you want to save yourself the headache of dealing with a store not even worthy of 1 star!

I will no longer go to any Verizon store other than this one! I had a few hiccups when it came to…read moreopening my count with Verizon and I have to say the team at this store has been AMAZING!! Tyler has went above and beyond to make sure that I was satisfied. Truly exceeded my expectations!! I highly recommend the team at this store for all your wireless needs! Keep up the great customer service! I will be back!

Really terrible customer service, I would honestly stay away from this store. I came in on April…read more15th, walked in and saw no employees at all. Waited about 5 minutes, finally one guy comes out and doesn't acknowledge me at all - goes straight to a lady sitting down and continues talking to her. Never once says "hi" or "it will be 5 minutes." I wait and wait (at least another 10-15 minutes) and finally come up behind them and ask how much longer "oh at least 20 minutes." Seriously?!? Why is there only 1 worker working here? Why is he so rude? Does Verizon not train customer service? I had one question that would have taken a second to respond!