I've been a stylist/customer since the 1st Cosmoprof opened. I've always liked the service and help there. Since they moved to the El Norte Center, I've been so disappointed in the manager there... she has been rude and un-helpful... I've never given a bad review before, so I'm not one to complain...but, I will now drive across town and go to a different Cosmoprof to be treated nicely while I spend the next couple hundred $$$. Rudeness & being mean doesn't bring clients back. read more

4.5 Store employees updated: i'm not sure about another girl but these new girls are so nice. Specially for us hairstylists to just stop by and pick it up it will be really quick nothing take long. Love them being so nice and helpful to check things in the back and help to carry things out to my car 10/10. Thank you. read more

Danielle, the store manager is very knowledgeable and super helpful. Out of all the stores in North County This has to be my favorite. They always have the things I need in stock. The other girls that work there are super friendly and helpful as well. read more

No where does it say "Licensed Professionals Only" on the door. We purposely looked before we went in because we know some stores are professionals only. They let me and my WHOLE FAMILY (grandma, mom, husband, baby) walk in and browse products for like 20 minutes without telling us we were wasting our time. Post some signage or something. It's the LEAST you can do. read more

Great amazing store. They have everything friendly personnel, good prices and knowledgeable employees

I Love My Escondido CosmoProf! I have been buying many of my Salon products from the Escondido store for many years. I have always found the girls to be very helpful and knowledgeable during my store visits. Maggie's the BEST! wait, wait Sarah's the Best! either way, their all great and always pleasant. Great Products, Great Inventory, Great Monthly Specials! It's hard to stay competitive in the Salon Industry today with out the support of good vendors. Thank you CosmoProf for all of your help. Love you all... Walt read more

CosmoProf - Che Bangs The Salon Appreciates The Great Support Of The Escondido CosmoProf Staff Members! - Cosmetics & Beauty Supply Near Me - Escondido, California

The website said they were open. When I arrived, they had put a sign outside saying to call them to make an order. Three employees inside, nobody waiting outside, I stood outside the door calling the store. I could hear the phone ringing, and none the the three employees would answer the phone. They were looking at me call them and they ignored me. Employees of the year... read more

My favorite CosmoProf store is located in San Marcos they have amazing customer service which is the main reason why I go there. I was in the area and needed some supplies for work so I decided to stop by this Escondido location. This was around 10ish, Friday morning. The customer service here is horrible .. I asked for help a few times only to be ignored. The girl that worked there looked like she was a 15 year old and did not seem to care about customer service at all. She was literally on her cell phone the entire time. I felt completely ignored so I left without making a purchase. This is a first and last for me. read more

Customer service has gone down hill in the last few months. Loud unhelpful employees. Not to mention their return policy sucks. I've bought a hot tools curling iron that didn't heat up I threw the receipt away so I never even tried to return. I bought a pair of Oster trimmers 2 weeks later the teeth broke on them. I asked for a refund and they wouldn't (even with a receipt) because I didn't have the packaging (who keeps the packaging?) read more

I have been to nearly every location in SD and this one is by far my favorite. The girls are super sweet and always so helpful. I'm in there every week but a girl had asked me if my hubs had liked the clippers I bought for him...way back in December! She had helped me pick them out and I was shocked she could remember that far back. I just love them! read more

This store is very professional and I love the selection they have. I like it alot more than the Encinitas Location. The Staff is very friendly also. I had a ghd iron that decided to stop working and the girls Sarah and Gabby were so helpful and knowledgable they helped me pick out the best iron for my hair. They made the exchange very nice and easy. Who ever the manager is for this location of Cosmo Prof she knows what she is doing! & the sale/discounted products have a large selection! Cant wait to go back and get more beauty stuff!! They always have stuff in stock! A big plus! read more

The girls and here are so warm and friendly. They always greet you when you come to the door the store is always clean and if you ever need help with any products or questions on anything the girls are always there to help read more

I love shopping here! The staff is always so helpful well-informed and friendly. Today I went in and they were particularly helpful especially Sarah Maggy and Lauren. read more

I gotta say the kind of people this company hires is outstanding!!! Every time i move to a new area i find out every cosmoprof has great employees!!! I absolutely adore Sara!! She is so helpful and so nice!!! I wish people were like this in every place i went in!!! Thanks again!!! For your help!!! read more

Just visited here to get some supplies . Both of the girls one with long blonde hair and blonde hair that was up in a bun both had amazing customer service they helped me so much with questions and I forgot my card and they called for me and i was able to purchase . Will definitely continue to buy my supplies here. Thanks! read more

Hello my name is Rose and I just wanted to say thank you to the all the wonderful women at Cosmoprof in Escondido, especially Ti the manager Ana, you ladies are the sweetest and so helpful to all your customers and it's so nice to go into a welcoming and helpful atmosphere. Great customer service, thank you.:) read more