Went here to sell some clothing and the process was super simple and quick! I brought my clothes in…read morea bin, then got to shop around while they looked through my pieces. They even texted me when it was done! A few tips: They do prioritize certain brands, so check their website beforehand and be selective about what you bring. It's a bummer to pack up a ton of stuff only to haul most of it back home! They can only offer a few dollars per item, so if you have nicer pieces you feel are worth more, I'd recommend trying other vintage/consignment spots instead. Overall, a great experience for a quick and easy closet cleanout!

Amazing, I definitely found what I needed!! Service is…read morepretty good also very good deals

This location opened in September but I hadn't had a chance to stop in yet. I was purchasing…read moresomething nearby so I decided to take a look. The staff was friendly and greeted me right away. They checked in to make sure I was finding everything okay. I found a few things I was interested in and tried them on. I loved one item. J.crew Factory is great for their basics but they really have a lot of cute dresses, skirts, pants and more. The quality is a little different from the non factory store, but I've still been happy with items I've purchased. There is definitely room for shopping at both. I went to the counter to make my purchase. The cashier was helping someone else so another employee came to help me. He was really welcoming, upbeat and helpful. My sale was quick and easy. I had a terrible experience at the San Marcos store and haven't been back since so I was a little apprehensive. After this visit, I will definitely return in the future. The service level is what I am accustomed to having been both a J Crew and Factory store customer for years. As an added bonus it's much closer to me than the other locations.

Had such lovely service at this new-ish outlet. Several employees greeted me with a smile, helped…read moreme with picking up my on-line order, offered me an opportunity to try on my items even though I'd already paid for them, and re-packaged my stuff for easier travel. The place was clean and bright and well-designed with nice-looking displays. I'll be back, and the service brightened my day.

very nice, cool and chill ppl. prices are great compair with others. thank you for the easy going…read moretreatment.

They have a ridiculous one item at a time policy for the changing room so I had to get redressed in…read morebetween trying on each item and go get the next item from the register. They didn't have exactly what I was looking for so I said I would just look for it online and the owner verbally accosted me and said I was wasting his time and taking my business elsewhere. He was extremely rude and yelled at me to get out of his store for what should've been a pretty typical interaction

I used to shop for myself at Tilly's until I got too old. Lol. Now I shop there for my daughter…read more Today Tyler assisted me with getting some shoes for my daughter. She hit a huge growth spurt and I wasn't exactly sure how shoes should fit on her, and he was exceptionally helpful. He got us out 3 different sizes, laced them up, felt her toes and spent time explaining to me how to tell if the shoe is a good fit for a growing kids foot. I was super impressed with his customer service. He was so patient even though the place was slammed and tons of other people were coming at him. I cant remember the name of the gal who helped us at the dressing room, but she was super upbeat and helpful. She helped us grab different sizes and styles of clothing. I have seen reviews where people knock the store for it's prices. They must not understand that this store sells name brand items and is consistent with other stores selling the same items. I understand not everyone can afford it, but it's not fair to rate the store low because of its prices when they are fair. There are plenty of stores with less expensive options available. This Tilly's is always super clean, well stocked, and has super customer service oriented staff. I also love the Moolah bucks you rack up and can use towards future purchases. I'll be back in a couple months for back to school shopping!

Mad Discounts! Friendly staff very helpful with dressing room and checking out. We bought lots of…read moretees, shorts and pants last week! They were all ON SALE!! My boy loves shopping here. We have avoided OUTLET stores because the stuffs are new old stock. Rather shops new stuffs with discounts. I got myself something as well. I'm older now but I still find something that look right for my age. Go shopping!!

Located in the Carlsbad Outlets, I found myself at this store looking for clothing for my niece and…read morenephew, both of whom are older kids and too big for the clothing sold at Baby Gap Factory a couple doors down. I hadn't been into a Gap store in decades. It was my go-to store for clothing when I was in my early 20s, before everything had gigantic logos plastered on them. This store seemed to have a lot of selection and was well organized. The discounts seemed to be pretty good. Employees were helpful and found an additional discount for our purchases (shorts and a shirt) as we checked out. If the Gap is your style then this store is worth a visit.

I just don't understand this store. It's an outlet store, so prices should be lower than the…read moreregular store, but that's not the case. My husband has great luck here, but I don't. Nothing ever fits here. For example, I try on a medium shirt and it's hanging all over me, then try on a small and it's too tight. This happens with pants as well. Maybe it's just easier for men. Anyway, long lines are a guarantee. Wish I could find something I like there.

5 stars for Kiley's customer service. Express sent me the wrong person's order, and she called…read morecustomer service and took care of everything. She was super helpful and got me out of there as soon as she could. ...Now if only I could get my clothes delivered to the right address!

I bought what I though it was a leather jacket. It started pealing off from the neck, arms, and…read morepockets. I brought it to store hoping they could exchange or refund but according to the store manager the purchase was outside the return or exchange policy, I understand if you buy something and it doesn't fit but if you purchase something at a high price and the product is defective, they should be able to take their defective stuf back.

Super cute and clean store with a lot of Asian, kawaii merchandise which will drive any person the…read moreneed to look at everything. And that's exactly what me and my sister did. With Kpop type music playing in the background, it really set the tone of the store. There were many kinds of Asian snacks, plushies, bags, etc. Great place for gifts.

Very clean store and looks well stocked but pricey. My daughter was in love with all things but…read moregiven prices, we left empty handed. We looked at their snacks too but none were vegan friendly. It's similar to Daiso (next door) but with more themed items and more toys and trinkets and less houseware items. My daughter liked this store but it wasn't for me.

Great nordstrom rack and brand new! Too new even for a clearance section hahaha. They have dresses,…read moregood handbags, and lots of clothes and shoes. I think theyre still getting themselves together because some of the selection seemed a bit lacking, but clean enough. Restrooms needed a little help but they were stocked. Service was really friendly! I got a great pair of pants. Pricing is definitely....not as good as the nordies of 5-8 years ago, but still better than retail! Would return.

I was signed up to attend the pre opening party but was unable to attend. My friends went and it…read morelooked fun. Fast forward and I was finally able to visit. Seems like I missed the chaos of the opening because parking was easy and the store was not packed. The store was clean and well organized. I didn't need help but I saw staff members happily helping other customers. There were a lot of great items. The checkout lines were a bit long but they are at all of the rack stores and this one being new adds to that. It moved pretty fast though. I have been shopping at rack stores for many, many years. They used to have more items that came directly from Nordstrom's vs made for the rack stores. That being said, you can still find great deals. I'm so happy this store is located so close to me and I don't have to drive long distances to get there anymore.