When it comes to customer service, Vicky is her name! So helpful without being overboard. Just for her alone I'll be back. For years I've struggled to find 3xl that fits correctly. This place not only has that size like most stores, but it's actually cut properly in legs, arms, etc to be a true fit. They call it big and tall, but I'm short and fat 5'9" 320lbs and they had lots for me. Pros: Vicky:), selections, sizes, all styles including suits. The cuts are larger in certain areas unlike reg dept stores. Lots of locations. Cons: some styles are only online but they'll ship to store for free, but I'm an instant gratification guy. Huh, that explains why I need a big boy store.... read more

My first visit and not my last. Immediately after entering the store was greeted by friendly staff member who helped me find what I was looking for and even brought suggested items to the dressing room. Overall great experience. read more

If you have difficulty finding your size this is the store for you. The El Cajon location has a sales associate that knows her stuff! She made the shopping experience a breeze. read more

The employee was nice, but for a place listed as big and tall I would expect some sizes for tall lanky folks like myself . The smallest waist size is 42. Drove 50 minutes for nothing read more

Came in to just get my measurements because I've never been measured. And my man nat or mat I believe was quick and easy on my request. First as I come in he greets me and ask me what will I need and I quickly told him I needed to be measured. He said okay no problem come over here and measured real quick! Best and quick service! Will come back again once I need to rent a suit read more

Okay, I have no issue with the clothing in the store, as a fat guy I don't have too many options. My complaint is the salesperson who waited on us. I will not reveal any description because I don't want the person fired. When entering the store there is a prominent sign that says masks are mandatory. As someone with health issues I appreciate that. There were several salespeople and all were masked--but the person helping us has nose uncovered. At first we thought mask would be pulled while helping us. But then at register there was no change. When we asked for the mask to be lifted we were treated with attitude, which was very annoying. If anyone reading this thinks it's no big deal, well, that's the attitude that is keeping us in this situation. I have two kids and a wife and we are very cautious. I have more than 20 friends who have tested positive to Covid-19 (thankfully none have died, but many friends of mine have not been so fortunate). As I said I do not want the person fired, but I would like to see this rule enforced. read more

I had very unpleasant experience here. I have been to this location several times and I have returned different articles of clothing because they did not fit well. I have spent a large amout of money here and today the "assistant" manager refused to accept a suit that was clearly not worn. She stated because I tried it on, that they could no longer accept the return. I let her know that I had tried it on in-store less than 2 weeks ago but she still refused to give me a refund. She stated that it is in their policy that no articles of clothing can be returned if they have been tried on but I have returned items before. I had my receipt and the tags in hand. All tags were on clothing except the pants which I tore off but I had them. It does not state on the receipt that the clothes can not be returned nor does it state that clothes once tried on cannot be returned. I will be contacting the corporate office because this is not how businesses should be ran. I come to this store and spend my hard earned money because I feel comfortable coming to here. I will never return to this store as a result of this experience. read more

Recently, I was in need of a suit for a funeral. Due to my work schedule, I was short on time and was only able to get to DXL shortly before closing. Phyllis Palazzolo was on duty and jumped into action. She got some quick measurements and then pointed me directly to a suit that was on sale and just happened to be in my size. She selected a great shirt and a couple of ties that completed the total look. She asked about other accessories but wasn't pushy. I got the suit I needed, never felt pressured, and felt like my family and I made a new friend. If Phyllis is working when you are there you can't go wrong. While Phyllis was helping me my family was checking out the rest of the store and they were impressed with the prices and selection. Being a bit on the bigger side makes shopping in most stores a disappointment, but here it's great to see a large (pun intended) selection of comfortable and stylish clothing at reasonable prices. read more

I really like the quality here and the selection. If I have time I love to go in and shop but I usually end up spending too much if I do. More often than not, I shop online and have it shipped to the store, when I pick it up I try things on and they take back anything I'm not happy with. They have great sales and deals on shipping if you want it sent to your house. Been a customer for years, never disappointed. read more

As a big dude I love coming here because I feel normal lol. The selection of clothes is pretty big! And the service is very good. Wish there dress shoes where better quality though. Those things will last you 6 months if you're lucky. Only because they are all made with plastic soles. For comfort I guess. When coming here be prepared to drop some serious cash. Everything is 60 dollars and up! And no discounts fatty ! Would give 5 stars if there prices would go down from "holy shit! " to "oh man!" read more

Tyler has always been extremely helpful and he makes you feel like you knew him forever. Keep up the great job Tyler! Thank you for the great customer service. read more

Last month I went to DXL. I had not been there in over a year. But I was so impressed the manager, Nat, remembered my name, was so kind, and helped find items foe us. I usually shop for my husband and sometimes have to make multiple trips to do returns or exchanges. Usually Vickie helps me and she always goes above and beyond, is so attentive & gives such personal service! April is so kind and helpful as well!. What a power team these folks are. I am so grateful for your store and the sterling service I always receive. Thank you!!! read more

My fiancé had such good customer service here and found exactly what he needed, so he wanted me to leave a review. He needed to look for a nice gray dress shirt for our engagement photos and this place was perfect because he is big and tall and he found one that fit him with the exact color we were looking for. Phyllis was the lady who helped him and she was very nice and helpful. The place was clean and organized. Only reason it gets 4 stars is because it was a little expensive. read more

Love this store. They have a great selection of clothes and awesome employees working here. The clothing is a bit pricey, but they look very nice. I especially like the way they try to help you find a style that fits with your unique taste in clothing. I will continue shopping here for a very long time. read more

DXL - Great looking clothing - Men's Clothing Near Me - Escondido, California

This is the only location for MILES! We have no choice but to drive 40 minutes to this one because my husband is 6'8". Their choices are hit and miss, they usually don't have many 1xlt or 42" waists. It seems like the company is changing to cater to older gentlemen. We wish they would carry longer shorts and less plaid shorts. They don't match all the shirts, and solid colors are harder to find. The plus is that their clearance rack has some good stuff usually. We will be back but that's because we have no other choice to shop for him. read more

I give up on these guys i called to see if i can make an exchange from a on line purchase , the young lady answered the phone and said she is busy now with a customer and asked me to be put on hold i said sure and then waited patiently , but the only problem was that i waited for 20 minuets she did not put me on hold i heard the whole conversations of two employees talking in the background not a customer transaction just two employees yapping back and forth i gave up tried calling back later phone was busy for 45 minuets i guess they forgot about me this would never happen at the midway store . read more

Why do I always get the feeling that since the renovation and name change to Destination XL, the workers here seem to forget where they are working, it's a store for big and tall guys folks. With that being said, we have a hard enough time from people at the "normal" people stores giving us looks when we ask for sizes they don't have, ok, fine, but it doesn't hurt to ask, but to be looked at weird from the minute I walk in to a big and tall store like destination xl because of what? Because I'm big ? My brother is big ? Maybe the way I'm dressed? (comfortably)yeah, we are both big and tall, so why give us the third degree burn? Or you notice us and instead of acknowledging us , you instead look away or go into the back room. The funny thing is, we walked into this location twice to pick up online orders shipped to the store well worth over $600, and they were suit coats, so, you can imagine the look on these guys faces when they pulled our items from the little closer they have by the registers, you know that look? When you think of something one way then to be completely proved differently,they had that look. I hope you guys read this, you guys need to get over yourselves , you work at a big and tall store in Escondido not Rodeo Dr. , which I doubt Rodeo would even have a big and tall, but that Not the point, the point is , get off of your Damn high horse, some guys are both big and tall , don't look so stupid when you see other the Tall, this is why I tell other people to skip the store it's horrible when it comes to human value, it's at a 0, get what you need online, much better prices at the Destination Xl website , and you won't have to deal with guys that forget about where they are working at....a BIG! AND! TALL! store. read more

If you are BIG AND TALL like myself, I would most certainly recommend shopping here and when you do, ask for Ron Cage. Ron knows what it means when it comes to customer service. He is very friendly, very knowledgeable about the clothing there and he will go above and beyond to get you satisfied with whatever clothes you are looking for. It's people like Ron who make me want to shop there again, and I most certainly will be. Keep up the good work, Ron Cage!!! read more

First time here shopping for my hubby for Father's Day. Todd was great showing me around the store. I was in jeans and a t shirt but he treated me like I was in a nice outfit. I appreciate that. I am I sales and wear business suits everyday and love wearing play clothes on my day off. I wouldn't have found what I was looking for so fast if he hadn't walked me around giving me the tour. Thanks. read more

We drive over an hour to shop at DXL Escondido. We go when we know Vicky is available to help us select pants and other for our son who is disabled and in a wheelchair. Each visit, my son is matched with exactly what he needs. Love the quality of the clothing. Very pleased with personal, pleasant attention to his needs. Also very pleased with special needs tailoring. Vicky measured for shortening pants plus tapering legs. She also measured to shorten sleeves on Ralph Lauren shirt, taper the arms and shorten the shirttail to make big sizes fit shorter man appropriately. Excellent customer service, good quality clothing in a range of prices in a pleasant environment that makes our shopping experiences enjoyable. Highly recommend! read more

I highly recommend this store! I had the pleasure of working with Nat and he knows his stuff! I am an Image Consultant and this was my first experience with DXL and boy did Nat make it easy. 3 sports coats needed to be special ordered and he ensured it arrived on time. along with pulling a significant amount of other in-stock merchandise. What a true delight to work with ---- very accommodating to ensure my client was 100% satisfied! We'll be back very soon! read more

Pleasantly surprised with this store. Good quality, name brands, clean, organized and great personalized service. There was a ton of selection and mid-high prices; however nothing outside of pricing you would expect from a major department store. It was nice to walk into a store that catered to my very tall hubby with huge feet. Lots of shoe selections, socks for size 13+ (fun socks too!) and those hard to find under shirts that are long enough. With coupons, I thought what we spent was more than reasonable. We will be back! The only reason for 4 instead of 5 stars is because I thought for the prices, the alterations could have been either free or deeply discounted since you are buying them in the store and they aren't cheap. read more

I very rarely give a 5 star review. But from the moment i walked in i was greeted with amazing customer service. Nat knows his stuff and is a professional as they come. I needed a nice casual outfit for my vegas trip coming up and he hit it dead on! Great help i will be a regular here from now on out. Thanks Nat!!!! read more

The customer service is always amazing when I visit this store. Phyllis and Nat are always helpful and professional. They will take the time to help you find anything in the store. Mike, the tailor, is very helpful as well. It is nice to know that the experience will be positive before I step through the door. Highly recommend this place! read more

Been coming here 8 years never been treated so rude by the new girl manager . Typically I go in and the Managers say hi Tim . Then I ask if there's in good coupons and they check. This girl said we don't do that we'll for the last 10 times you have . Always leave there spending not today . Get her out she's not good for the place . read more

Great customer service. Huge selection. Props to employee named Matt; very welcoming and helpful. All around great place

so i have been waiting for this store to finally finish its remodel . well worth the wait. first imp3essions are important. .and they made a splash !! from the second i walked in, i was welcomed in and given something to drink which felt much like when you go visit family and they offer you a cup of coffee...was greeted by the store manager then he introduced me to his assistant. .andrew richardson.. which i have to say is all about service..he understood my needs and was able to identify the perfect shirt that best fit me.. i cant wait to pass by escondido again for another visit. thanks dxl .... thanks adrew.. excellent customer service! read more