The rating is for Claudia. She went above and beyond to help me…read more I truly appreciate it. Sadly they didn't have the size of the work boot I wanted. I will be back though lol.

I have 3 stars because it has some nice merchandise. I decided to go there looking for a new belt…read moreand buckle. Instead of buying from Amazon. Giving to my local store business. Note this is owned by Sheplers. That's info I got anyway. I walked in past the POS with about three people standing there working. A fourth in pink sweat pants wasn't doing anything. Nobody said hello or welcome. No one cared whether I was there or what I was looking for. I looked at belts and the one with pink sweat pants would walk by me. Not a word. I obviously needed some direction. None. I left.

I took my teenage son in this week. My son has a hard time figuring out what he wants and what will…read morework for him. Kevin came out and treated MY son like the customer. Asking my son the questions that sometimes I'm not able to answer. He introduced himself to my son, shook his hand and gave him different options. He made us feel like we were the only customers in the store and I know we weren't. Josh, who may have been the manager came out too and checked on us and also introduced himself to my son. At this point my son just wanted to stay and hang out with these positive, friendly and helpful employees. I often feel that when people go above and beyond, it tends to be a little fake. But not here!!! They all seemed to enjoy helping and making people feel comfortable. This is going to be our shoe store from here on out!

I bought a HOMIES shirt here which I love, and at a great price! My wife also bought some pants…read more The women working here are so nice and encouraging of you finding what you like and trying it on. Excellent customer service, good prices, good options! I will definitely keep coming back for more Homies clothing!

During these hectic holiday times, inventories are low and patience is little. That's why it was…read moresuch a blessing to run into someone who can take the time to guide a customer to exactly what he needs. That person's name is Jasmine. Despite being pulled in four directions at once and witnessing me miss out on every choice i made due a very common size requirement , she took her time, dug through the inventory in the back and found EXACTLY what I was looking for. She was amazing in her customer service and Boot World should recognize her as a genuine asset to their company. When I return, and I will, i will ask for her by name. She made my Christmas.

Getting boots here for years. Purchase these keen utility boots one month ago both shoes are…read morefalling apart and Edris at the boot world in San Marcos would not replace them with a new pair. I have four pairs of these boots and none of them have done this. Unfortunately I will not be shopping here ever again they lost my business.

40% off sale during the holidays! Their seasonal sales are…read moreawesome! Online ordering is easy! If you want to avoid delivery fees, you can have your items shipped directly to the store. There is also in store pick up for items that are in stock at the store. Easy ordered and great value!

Wow! I'm speechless. Saw a cute pair of vans on Instagram and went to the Vans store to try them…read moreon. Saw them in the wall and took them down to look at them. They were my size so I put them on my foot. Got schooled by the youngster working there to not take the shoes off the wall. To ask him for a size. Totally embarrassed I left the store. I'm old and have been buying shoes for a while now. That was a first. Too bad too because they are super cute vans for the rain. I wanted to buy them. Maybe I'll try Encinitas. They are always super nice at that store.

Even though the store was pretty busy when I walked in, it took little to no time for someone to…read moregreet me and help me out. They asked the right questions about what I was looking for and quickly realized it would be better to actually fit me and see what my feet needed to run comfortably. They gave me several recommendations and actually listened to what I liked. I highly recommend Road Runner to anyone looking for a new pair of running shoes, or even just someone who has basic questions about running and wants some knowledgeable help. I was helped by Keegan and Cierra

My mom was in town looking for a comfortable pair of shoes after having bad luck finding the right…read morefit in the past. After visiting several shoe stores, I suggested we stop by Road Runner Sports and I'm so glad we did. Adam was absolutely amazing. He took the time to perform a fit test to evaluate her stance and better understand what type of shoe would best suit her lifestyle and needs. My mom is always hesitant because most stores never have her shoe size in stock, but Adam patiently listened to her concerns and managed to find three different pairs for her to try. What impressed us most was that all three were styles she never would have considered on her own, yet they were incredibly comfortable and fit her perfectly. There is nothing more important than having comfortable shoes. Our feet support our balance and mobility every day, so finally finding shoes that provided both comfort and style meant the world to her. She was so excited that she immediately changed into her new shoes and wore them for the rest of her vacation, constantly commenting on how comfortable and stylish they were. We truly couldn't have asked for a better experience or outcome. Thank you to the entire staff for making us feel welcome, and a very special thank you to Adam for his expertise, patience, and outstanding customer service. He made what had been a frustrating search into an enjoyable and successful experience. There is nothing value on her happiness and comfort.

Trust those who Yelp regularly…read more.. 1st timer, and it won't be the last. Amanda (and Joe) totally took care of helping me find exactly what I needed. Though I only came in for flip flops, I also bought a pair of shoes and six pairs of socks (buy 3, get 3 FREE). The "buy a pair of shoes, get a pair for $20" was sweet; saved me over $40 on my 2nd pair. I had a pair of shoes sent to me directly from clarksusa.com that didn't fit. The Outlet store gave me full credit with no hassles whatsoever. Clearly customer service is big here. Highly recommended

Horrible return policy. They said you have 45 days to return the shoes…read more In the store they felt fine but I wore them outside for five minutes to realize the fit was wrong, my feet skid off the shoe. I took them off immediately as they might make me trip Ashley looked really hard at them and said she could not take them back as they had been worn. How else did she think that I was gonna realize that they didn't work for me? They are in perfect condition. They don't look worn other than some cat hairs on the bottom but judge for yourself with a picture.

Was kind of hidden but worth the extra effort. Almost every type of Vans. I'm a size 13, & they had…read morea decent selection in my size. Service was very good. I left with 3 pairs!

They no longer have the advertising price of $30 shoes. I went there yesterday and bought my…read moredaughter a pair of shoes size 5 (she's a size 4-4.5 depending on the shoes) but got them a little bigger so it can last her, she was not with me at the time. The shoes costed $51 something with tax. I thought it was a little pricey but I just wanted to get over the school shopping list and head on home. We got home she tried them on and they were super tight! Went in today to return them and they said they were non returnable (it did say that on the receipt) but did not notice that until today, we could only exchange to make matters worst they did not have any bigger size of the one we had chosen. Their selections are limited. So we just settled for a different color pair and the size that actually for her from this store location was a size 6. Found it weird since she's only 8 yrs. My point is ... I've came to this location several times before and never had any issues, yes it's my fault for not taking my kid to try them on before making any type of purchase and for not reading the return policy. I would just recommend to go to an actual Vans store or Tillys or any other store that will return your money because they could have been cheaper. I don't think I've spent more than $45 including tax on Vans but at least if I was not happy with my purchase I would be guaranteed money back and more and better selections.

I can not begin to tell you how awesome these orthotics are. Back in 2018 or so I had a bad case…read moreof plantar fasciitis and was going to Disneyland in a few days. No way was i going to be able to walk around...limping so bad. Went to Good Feet store.... got the personal attention and got my orthotics. It was a game changer. Yes I went to Disney.... and yes my Feet hurt at end of day....but like a "normal Feet are tired" kind of thing. I have used this since... no more Feet pain. I work out and walk alot. Yes they are expensive...but oh so worth it. Always great service. Lifetime replacement!! One of the best investments in my health.

Do not go unless you have an app!! I left work early to get there at 5 and hour before they closed…read more The old man said they could not help me since it was just him and the other guy left early to celebrate his birthday! Lost a customer, went elsewhere.