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    Road Runner Sports

    4.4 (514 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    Mirna E.

    It has now been 5 years since my purchase in store. I am extremely disappointed in this business' customer service. I initially signed up in 2020 and got an email today saying that my VIP membership successfully renewed. Say what? That was canceled before the year was up. Then I find out from speaking to customer service that my card has been charged every year since then (and I had to specifically ask this question as they tried to divulge the response). I was notified a few days before my credit card company of suspicious activity. Then I get this email. So they've been charging my card for 5 years without my authorization. My advice to you all is double, triple, quadruple check that your membership is canceled and no longer active. I would also remove any credit cards on file with this company. Be weary if you sign up for VIP membership. Buyer beware!

    Maury C.

    Bought two pairs of shoes two weeks ago went to put one pair of Asics on first the first time grabbed the strap at the end of the shoe to help get it on and it ripped I was surprised. So I drove 45 miles to my Roadrunner sports in Carlsbad,. First I gave them my name and number and the person at the register couldn't find me Then he told me we don't take back any shoes for defects unless you sign up for their VIP program I was very disappointed I always thought of Road Runner as a good customer service store Then I asked for the Asics address to send the shoes back and he just waked away Bad Service BUYER BEWARE YOU HAVE TO SIGN UP FOR THE VIP PROGRAM OR THEY WON'T STAND BEHIND THEIR PRODUCTS

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    3 months ago

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    Road Runner S.

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    9 days ago

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    1 month ago

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    11 months ago

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    1 month ago

    Shout out to Mille! Thank you--you were short -staffed but very helpful! We like the shoes here!

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    10 months ago

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    3 months ago

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    10 months ago

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    1 year ago

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    10 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    11 months ago

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    6 months ago

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    11 months ago

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    10 months ago

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    6 months ago

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    5 months ago

    Towed our car while we were shopping. We were at their store for 30 minutes and we came outside to our car gone.

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    2 years ago

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    7 months ago

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    3 years ago

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    1 year ago

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    8 months ago

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    1 year ago

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    9 months ago

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    1 year ago

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    3 years ago

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    9 months ago

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    2 years ago

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    11 months ago

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    4 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    4 years ago

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    2 years ago

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    1 year ago

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    Page 1 of 13

    Ask the Community - Road Runner Sports

    Review Highlights - Road Runner Sports

    Manny would get 10 stars if available and has sold us on returning to Road Runner hands down for future visits.

    Mentioned in 32 reviews

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    FASHIONPHILE

    FASHIONPHILE

    4.2(462 reviews)
    2.3 mi
    $$
    Luxury
    Boutique

    First of all, I wanna say I love the location of this business because it was tucked in to a…read moreprivate security filled area. It made me feel very safe. Parking was very special and I felt very welcomed. We had to stop and speak to a security guard, which was amazing. I brought in a few bags for selling, and it made me feel safe. Once I entered the business establishment I was greeted, and everybody was very friendly. They offered me a beverage and gave me an apple space for sitting on their comfortable chairs. I love how much light enters through the window windows because it makes your shopping experience fun and you can see the true colors of the bags. The bathroom was very clean. Julia was the woman I spoke to a week ago and she helped me through text message coordinate the purchase of a bag. She was very kind, patient and very thorough with all of the details that I requested upfront. When I finally met her in person to pick up the bag, she was super sweet and spent a lot of time with me. She answered all my questions and I will definitely work with her again in the future. I do wish they had some snack snacks because I always love snack snacks and I spent a few hours there. Overall loved the place. Will definitely go back. I love my bag and it's such good quality. It's even pet friendly. I brought my dog. Prices were competitive to market values which were great.

    Excellent service. White glove experience. I have been selling here for the last year (not sure why…read moreI had no idea until then that their HQ is in Carlsbad!) The store is immaculate - you feel like you are in one of the manufacturer's showrooms. You can shop on an ipad and they will bring you items you want to see, stored in the back. The showroom is sophisticated in its minimal aesthetic. The people working there are friendly and attentive. I have only sold here and the process is smooth and simple. I bring in my handbags/shoes and they take the items in for inspection and authentication. Each item takes about 15 minutes. They return with a list of your offers or reason they don't want the item. You are under no obligation to accept the offer nor do you pay a fee for authentication. Whatever you decide not to sell is returned to you; for what you do sell you have a few options - store credit, Neiman Marcus gift card, or cash payout. If you do the cash payout, you receive a direct deposit within in days. Make an appointment whether you are selling or buying, best way to do it. And plan on 15 minutes per item (if you have a lot, I recommend breaking up the appointments rather than having to wait, though I will say it never takes as long as they quote you).

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    FASHIONPHILE
    FASHIONPHILE
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    Aranelle

    Aranelle

    4.1(38 reviews)
    2.8 mi
    $$$

    I have been in this shop numerous times as I am a local. And every single time I am in the shop the…read moreemployees ignore me. They are so cold and unfriendly. I don't understand how hard it is to say "Welcome" or "Hi". Do I not look like your typical client? They seem to judge whom they're going to engage with and not engage. From other reviews on here this seems to be on ongoing issue with the employees. It's all about the TRAINING!!! I like the clothes but I just can't see giving money to this establishment when the employees can't engage. I walked in yesterday and there were two employees who never once said one thing to me. I walked around picked up something I was going to buy and then I put it back because no one spoke to me. This has not been the first time no one has spoken to me. I walked out and down the street and made purchases at two other boutiques because they were friendly and engaging. Please teach your staff how to be kind and welcoming to all. It's really not that hard. The women working here don't seem to care about customer service or they don't know how to engage with customers because they haven't been trained. I still have a gift card to use here and it will be awhile before I decide to use it or give it to someone else.

    I bought one of Arananells vegan bag a few years ago and unfortunately the strap broke on it.. had…read moremoved to San Francisco a couple of years ago. I decided to contact the store to see if they still had them and the owner Michelle contacted me back immediately and gave me the brand name and I was able to order another one. The thing is Aranelle no longer carries this brand BUT she was able to know what bag I was describing and directed me to where I could find it. That is a woman who knows her store! I was able to order one! Thanks Michelle!

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    Aranelle
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    The Board Source - Frankie getting his board fixed

    The Board Source

    4.8(17 reviews)
    2.2 mi

    My name is Richard, and I love surfboards...riding them, studying them, talking about them, and…read morebuilding a quiver that fits different breaks and conditions. When I decided to have a custom Takayama DT4 performance longboard made, it no longer made sense to keep a similar Firewire board in my lineup. I reached out to The Board Source online, sent photos as requested, and was invited to bring the board in. From start to finish, the process was smooth, professional, and refreshingly straightforward. The shop itself is spotless, well-organized, and located in an industrial park with plenty of parking. Walking in, it's hard not to feel like a kid in a candy store because the selection of boards here is way impressive. Ashleigh gave me a very fair price for my Firewire performance longboard, carbon fins, and board bag, and JP offered thoughtful, honest advice about my quiver and resale value. The entire transaction was fast, efficient, and handled with integrity. Could I have sold the board myself for more money on Craigslist or Marketplace? Possibly. But my time is valuable, and the convenience, expertise, and professionalism made this an easy decision. Supporting respected local surf businesses matters to me, and The Board Source absolutely delivers. I wouldn't hesitate to recommend them and look forward to working with them again!

    Really unique spot, tucked away inside Carlsbad. They have great boards of all kinds. And employees…read morewith lots of knowledge. I love coming here and looking at the boards, they have a huge selection. They have them fairly priced, some more expensive than others. But overall I really dig this spot. One of my go tos. Come check them out and get in the water. Cheers.

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    The Board Source
    The Board Source
    The Board Source

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    Uptown Cheapskate - All of my treasures from Uptown 3

    Uptown Cheapskate

    4.0(289 reviews)
    3.5 mi
    $

    Such great finds!!! I love shopping here - make sure. You have time to spare…read more Highly recommend!

    I wouldn't consider this place a thrift store definitely more like a consignment store... you will…read morefind brands such as Zara, Anthropologie, Reformation etc.... it can get a bit pricey but you can find some cool things there and they do some blue/green stamps on some tags for extra discounts but I only found like two of that out of the many stuff in the store. I bought a shirt but I kinda regret it now because I've found some stuff from the same brand from thrift stores for cheaper...anyhoo. I had some tops I was hoping to get rid of it so I thought I would tried selling there. I should have known better, I've tried selling clothes at Plato's Closet, Flashback, Buffalo Exchange etc...and they never take my stuff. I don't know why and I promise I always made sure they were clean and in good condition. They were brands they listed they accepted on the site: Anthropologie and American Eagle...they didn't take any. The girls were super nice and I appreciated it. But it just always seemed wild to me that they take on brands such as Wild & Fable and A New Day...and my stuff isn't that super outdated again I don't know their process for selecting clothes because they do have curated pieces. In summary, for shopping it could be fun you can find some stuff but not on a thrift price. However as for selling, unfortunately at this point now I've just never had a good experience selling clothes at these kind of places. If you want to sell clothes you will have better luck on Poshmark where I've sold over 65+ clothes. So this place can be fun for buying but for selling you might leave feeling frustrated and confused which is why I rated this place at 3 stars. Not bad but not good either just meh.

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    Uptown Cheapskate
    Uptown Cheapskate
    Uptown Cheapskate - They have really nice selection and it's my first time here and the outerwear are really nice and clean

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    They have really nice selection and it's my first time here and the outerwear are really nice and clean

    Road Runner Sports - shoes - Updated May 2026

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