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    Shoeplaza

    4.3 (4 reviews)
    Closed 11:00 am - 7:00 pm

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    4 years ago

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    7 years ago

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    7 years ago

    This place has great selection & prices and employees are always friendly, it beats going to the mall and paying full price!

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    7 years ago

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    Footwear etc - Footwear etc. Encinitas Store Front

    Footwear etc

    4.8(89 reviews)
    11.2 mi
    $$

    Glad they are carrying Hokas now, most comfortable, cushiony shoes ever…read more Mostly a women's shop, limited men's selection and only shoes. Staff is super friendly and knowledgeable! They extended an online discount so I bought two pairs of Hokas slip-ins! Best deal ever!

    My wife has oddly shaped feet. We had trouble finding walking shoes for her that didn't hurt her…read morefeet. We tried many shoe stores, and time after time we ended up donating her new shoes to a charity because they didn't work out. I can't remember where we learned about Footwear etc, but by the time we found it and went there, and parked in the back as they recommended, I must confess that I was not hopeful. But when we walked into the store we were met by a very capable sales person who sat us down (well, I stayed back because I didn't come in to buy shoes) and talked to my wife until she figured out what would work. We took 2 pairs of walking shoes home with us and ordered a third. They were all the same model, but different patterns and appearances. The brand was one that I had never heard of, "Topo", but it fit my wife's foot perfectly and made her feel much safer when walking outdoors. While I was waiting, I noticed a pair of shoes that were a brand I had read about (Kizik). My son is in the fancy sneaker business--he sells high end Nike SB Dunk shoes and likes it when I wear those--but I decided to get a pair of Kizik shoes anyhow. They work well for me, but I only wear them on days when I know I won't see my son or his children, who would rat on me for not wearing Nikes.

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    Footwear etc - Footwear etc. Encinitas Store Front

    Footwear etc. Encinitas Store Front

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    Birkenstock

    Birkenstock

    4.0(70 reviews)
    12.1 mi
    $$

    As a person who has had 2 toe surgeries, I invest in only high quality footwear. The Encinitas…read moreBirkenstock store carries several lines of wearable shoes. I appreciated the ability to try on the different sizes and customer service and left with 3 sets of sandale. The prices of Birkenstocks across retail and online stores is very similar so I purchased mine from this brick and mortar store. Birkenstock has always been popular with the hippie crowd, but I love seeing preppy people switching to the wearable comfort of Birks.

    So I bought another pair of Birkenstocks. The retail associate asked me what size I said I wear a…read more38 and I would like synthetic straps in brown. What he gave me were leather straps which are very hard to break in anyway I went back two weeks later. The girl on duty has a guest assistant manager whoever she was took a picture of them and sent it to the manager in the Del Mar store that took a few minutes. The manager in the Delmar store who manages the Encinitas store basically said they were warned too much, which is absolutely not true. I wore them three times. I also looked at the soul. There was no evidence of the soul wearing down or the inside of the shoe at this point, I'm out $165. I'm very upset and I will never shop there again and I'm gonna tell my family not to do business there. I have bought other Birkenstock shoes at another place and they were absolutely amazing after I wore them a few times, they did let me return them and I got what I needed. Shame on you.!!!!!!!

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    Shoe Palace

    Shoe Palace

    3.7(43 reviews)
    6.0 mi

    Terrible experience at this place with one of the associates coming directly to me as he noticed I…read morewas a tourist. He made me use my credit card twice knowing I would be double charged and then he asked me to deal with that with my bank company. I opened a dispute and now this place is contesting it - leaving me with the double payment to deal for about a month. My company had no problem in hearing me, but they can't take a side until they investigate, which it's taking weeks!!! I would not recommend this place to anyone.

    Customer service a disappointment at Shoe Palace in Carlsbad mall. We've been frequent customers of…read moreour local Shoe Palace. Recently, we purchased basketball shoes for my son. They were NikeKD. My son got blisters on top of his foot from them after wearing a couple times. When we brought them back to request a credit or refund we were informed they were "too worn" by their manager Sal. We had bought them two weeks before. I know Nike would stand behind their product if it caused harm to the customer. I am now taking it up with Nike since Shoe palace won't do anything about it. Just disappointing. I will no longer return here to shop since I know they don't care about customer service. We have never had an issue like this before with a product from shoe palace. I have learned they will not stand behind the products they sell with a fit warranty. Note to consumers: Buy direct from Nike where they stand behind their product, worn or not, for 60 days. It's just not worth it when you spend over $100 on shoes. Lesson learned and unfortunately the manager, Sal, did not make any efforts to try and retain us as customers.

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    Shoeplaza - shoes - Updated May 2026

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