Great customer service. Clean store. Was able find great deals for vacation. Sandals cost only $1. read more

Came in today and the level of professionalism behind the counter is staggering. The girls and I say girls not women pulling out items and discussing customers is so unacceptable I was genuinely disgusted. Further, I guess they think the majority of women are a size small. Check out the sections, 60-70% of the product is in size small and anything else is very poorly represented. Training is needed for staff. Use of cuss words and loud shouting and frankly ignoring buying customers is truly truly bewildering. I share this having purchased a dress where the attendant ripped the tag off so in case I wanted to return or exchange that wouldn't be an option. This wasn't on clearance or anything special. Just one of the very few size large dresses available. I wish they would get their act together because prices are fair and I love the concept. So much easier than thrifting, but at the expense of listening to teenagers act unprofessional and lack of proper size options..... no thanks. read more

the customer service was amazing, everybody was very helpful and quick to help. I think the fitting rooms were very helpful to people. I value the flexibility of the whole crew read more

Service:Ok, not great but not horrible Selection: vast & organized Value: Depending on the clothes Noteworthy: I went to sell career wear, woman and men suits, some with tags on them. They took my stuff put it in a box and said in 30 minutes they would let me know if they would take my clothes. So I hung around, 40 minutes later I get a text that they were ready for me only to tell me they dont accept any career wear. Should tell customers or have a sign, rather than have them waiting. read more

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The employees are not kind, and very inconsiderate. I've been a frequent seller and this last visit has made me not want to come back. I had expensive clothes for them (free people, anthro, nordstrom) and they didn't take any. They texted me my clothes were ready 5 mins after I had already left the parking lot to do another errand so I was not surprised when I called to see if that was accurate they hung up on me. My bags were not touched and the manager wouldn't look at me when I walked in to pick up. Very strange and will not be selling my clothes there any more! I had my young child with me so they knew it was me when I returned read more

Stopped by a few weeks ago to sell some of my clothes and a few pairs of shoes. Took less than 5 minutes for them to say we aren't taking anything due to it out of style and been warn?! Duhhh that's the point. Keep in mind I only had a few shirts and one dress which were all from Zara and or Cotton On. I've only worn a few times. And my shoes were Doc Martens platform sandals. The boots from Steve Madden worn once for a Halloween costume. This isn't the first occurrence I've been coming here for years and they always decline my items. The clothing the deem of "value" is crazy while I see SHEIN up and down their racks. read more

Incredibly kind employees! Super helpful, honest, and sweet. Had such a great experience here selling in comparison to other places!! Thank you girls for being so nice! read more

Ok, so I read reviews before I came here, lots of mean reviews, gave it the benefit of the doubt and came anyways, and I'm so glad I did. The staff that work here are some really nice people. Wide selection of all different name brands. Great selection. Smelled nice. Decently priced. Their buying process is quick and easy. Some other reviews discuss being offended when selling, but these ladies were nice, professional and bought lots of my items. Items I sold included Abercrombie, North Face, Hollister, Brandi Melville and more. This was my first time here and not my last. Convenient location off the 15. read more

They always have the best choices and amazing prices they are so helpful and give a good amount for what you bring it

*Experience is solely from selling* I have no idea why the ratings for this place are so low lol like it's just Plato's closet. I think people may have too high of expectations for it. I like to think of getting some money for some clothes I would've other wise donated and got no money for! But if you are someone who has a clear picture for the value of their items, then this place is not for you. I would recommend Facebook marketplace, eBay, or any other place you can choose your own prices :) This was the first time I've been to a Plato's closet where they went through my things within 5 min (typically at least 30 min)! Please ignore the poor ratings for this place if you were planning on simply donating your clothes otherwise, but if you would like better compensation for your items you are probably better off selling it yourself read more

Tons of clothes, very organized, clean, and great prices! Will be back with my teen daughter for sure! read more

Plato's Closet - Thrift store - Used, Vintage & Consignment Near Me - Escondido, California

Worst service. Bad employees. Stay away from this location. Very dirty. The clothes Is dirty

Amazing finds and great staff! My go-to place to shop for all things now! Good selection for me and my teen kids (boy and girls) and at a great price!!!!! read more

staff is incredibly rude and management is just as bad. they sell ratty lululemon leggings for 35 dollars that are clearly falling apart. and try to upsell like crazy!! for a secondhand store, these prices are outrageous. all of the stuff they sell is always so outdated and ugly, and stupidly priced read more

Plato's Closet - selling a top from ross with the tag on cheaper than they were selling it. management and staff is horrible as well - Used, Vintage & Consignment Near Me - Escondido, California

Went here the other day, they didn't have shi in my size or that looked like good quality. The shoe section was absolute trash as well, I saw a lotttt of dirty used shoes, that didn't even look like they were worth the price. The heels were even worse. Y'all are supposed to have name brands (free people, lulu, polo, etc) not fuckin shein. And why are you selling shein stuff that it's over the price it would be on their website??? (On sheins website) Like the El Cajon location is a lot better imo. I bought my bf one shirt, and it was $21. That's crazy, I couldn't gotten that exact same shirt on Poshmark or eBay for cheaper. Other than that, customer service was okay. They hardly talked to us or seemed happy to even be there. I wouldn't even bother with this place again tbh, not worth it. read more

The idea of a place like plato's would be nice if their offers weren't offensively low as well as their picky process of what they will and won't buy from you. My personal experience- I brought in a giant black bag filled with mostly new with tags items. We are in January so i made sure they were all things that are for this time of year, including Valentine's Day stuff which is what they said they wanted when I called before coming in. Out of the entire bag of over 40 Items, they purchased 7!! For those 7 clothing items, they gave me $20. I wasn't looking to make money but average of 2.50 per item is offensive. Sooo yea, let's say that was a one and done for me. Never again. Don't waste your time!! You're better off selling on Poshmark or a flea market. And for $20 I'd rather just donate. read more

Great selection of clothes and purses! I loved coming in this store so much. The cowboy boots and hats are so cute! Incredible service and such nice employees! read more

One of the worst places to go to sell. I used to come here often to sell clothes and shoes that I just don't want anymore. It seems like they only take trash because that's what they sell at high prices. I had name brands and they bought nothing because my stuff wasn't in "style" anymore. They have little girls working their registers and buying clothes that have no idea what they're doing. They look like they hired them off the streets. Disgusting. They don't have a lick of customer service here. My goods will be donated instead. Never coming back. Hella disappointed. You're better off buying new items at this point. read more

Sell to another Plato's location or sell elsewhere. These "buyers" have no idea what they're doing at this location - they tell me they won't accept SHEIN when none of my items were! and then offer $2 for a brand new dress with tags still on it. This location is also always cluttered, not organized and they are somehow always "overstocked" with items when the display shoes are dirty and things on the rack look SO worn. Another thing - it's crazy that they ask for all items to be freshly laundered and folded when they give you back your clothes in a messed up ball OF CLOTHES read more

Plato's closet rocks! Awesome deals and great customer service!! Fair prices when buying.

Awesome team and I love coming here. They did 50% off all clearance and were so patient. Always buying clothes

This place is crap..... I dropped off some clothes to try and have them bought and the Platos staff did not even go through them... I know because the way I fold things and they where perfectly intact in the bag they also called me within less than 10 minutes to say they went through it .... No way! I used to come here all the time when it was the old owners I have no idea what happened even the quality of clothes is bad the clothing was severely worn in the store don't waste your time read more

Great finds!! Friendly staff!! I've found a lot of my staple pieces here. So easy to sell as well!

Very sweet customer service. Will come back, have higher end products............................................. and very well priced.

This is a pretty convenient location in Escondido in a strip mall. Most of the times that I have come here were to sell old clothes, and of course shop a little. I'm a big fan or recycling clothes and most of the items here are in good condition, if not new. However I mostly come here to shop for jeans, they used to have a good selection of designer jeans for decent prices (but on this trip, not so much). Most of the other clothes are geared towards younger gen z. That being said, most of the items I bring in to sell are rejected and only a few items were selected to be purchased. The amount of money you get is not much at all (about 1/3 of the price they would sell it for) so that is one thing to know before going in. It appears they like to buy designer bags in particular. While the ladies working there are nice, it seems that many are still in high school and possibly their first jobs. Overall it's worth a stop and you could find a couple of gems here. read more

Horrible customer service employee assumed my family and I were stealing while shopping and when we confirmed the item she assumed we stole was ours she walked off without saying a word. She also went ahead and let us know the fitting rooms were closed as well but then proceeded to let another man inside the fitting room's. She then proceeded to rush us to check out while my family was getting situated up front near the register. Overall horrible experience I would like a follow up from the manager. read more

Love the idea of being able to bring your gently used items and sell them. They need new buyers, however. I called before hand to see whether or not the store needed boy/men's clothing. They, in fact, shared that they did. Made the trek to the store with a lot of almost new clothing. I brought 2 bags of Prana, Reef, Calvin Klein, etc....nice men's clothes in almost new condition. Waited the 40 minutes, then got a text that my offer was ready. At the counter, I was given both bags back with the note that the clothes were too worn for purchase. What a waste of time?! No worries. I should have just done what I was going to do in the first place. Lesson learned. Going to donate to Straight From the Heart. I won't get $$, but I'll get the satisfaction of knowing my almost new clothes will go to a foster kiddo who needs it. FYI, I did do a bit of shopping while I waited. Many items had brand new prices for USED items?! Many items were, in my opinion, too worn for sale. I don't get it. Maybe what the buyer meant to say is that my bag of things didn't look worn enough for them to buy it. Who gets duped into buying this stuff? Go to Ross, TJMaxx, Nordstrom Rack for these same prices (or better). You'll get brand NEW for your money! read more

The clothes is priced well and the people who work there are pretty nice. But after 3 days in a row of them saying they're under staffed and won't take clothes due to it. Then finally getting my clothes in, with a 3 hour wait (no big deal I understand), they didn't want anything. Some of my clothes had tags on them as well (and I felt) was in style of what they had for sale. They said it was due to high inventory but it's hard to say they're a good business after everything. I will shop here but I won't waste my time bringing clothes in for a while. read more

This place is amazing! Had no idea it even existed until my daughter wanted to get some street-style clothes. Tons of variety. Good quality, name-brand clothes at decent prices, too. Far cheaper than going to the mall. read more

Came during the athletics sale, a lot of good varieties available. Employees were helpful with fitting room try ons :)

To sell ? Absolutely not ! Went to try and sell my Coach, MK bags and a pair of nike air max shoes. There were a total of 2 MK bags, 1 MK wallet and 1 coach wallet all in brand new condition. They offered me $59 for ALL OF IT. I was shocked! I was looking at other MK purses that were definitely not as in good condition as mine and they were reselling them at $55. That's so sad they are trying to lowball you. The store is pretty big and has a lot to choose from. Prices were decent. read more

I've never sold clothes before so I didn't know the process, but I felt weird energy from the moment I walked in, the girl told me the process. I left and awaited a text. I had a bag full of super cute blouses. And pants, tights and jeans. They told me when I came back, they are overstocked and didn't have space for my inventory. Then why waste my time in the first place if you didn't have room for it, I mean this is what you do is buy clothes. I personally felt it was maybe cuz I had plus size clothes or because the girl seemed a bit annoyed because I didn't understand the process. Im not sure but I can't say I'd go back. They made me feel very uncomfortable. When the girl checked in my ticket, she asked another girl about my ticket, I guess she didn'tunderstandwhat was happening, that girl looked at me told her they weren't going to take any of my stuff. I read other reviews and they seem good, but I had to be honest about my experience. Very uncomfortable walking out with the same full bags I walked in with, knowing I had great clothes in those bags, blouses medium and large. Pants XL. But heyyy, I won't be returning. I have several designer bangs and they definitely won't be getting them. Good luck with those young mean girls. Zero stars for me. read more

Took a basket of nice, nearly new clothes and they returned it all back hours later saying they are high in inventory right now. Why are you still taking clothes and wasting people's time then? read more

Bad service from Anabelle I overheard telling her coworker that they will not buy clothes from a customer because she didn't like her. Luckily I was in the front overhearing how bad mouthing she was infront of other customers the other girls look intimidating of her I assume they were only taking her side because they have to work with her every day never coming back here! Beware! read more

Amazing selection!! I have loved this place for years. Great deals. Wish the clearance was more clearly marked.

Plato's Closet Escondido has great prices, a huge selection, cool decor, fun music and awesome vibes. It feels like a great discount apparel store and I always find good men's clothing and women's clothing. Would definitely come back again because of the pricing. read more

Went here to sell clothes, was told it would take 30-40 min it took 2 hours...all the workers were talking and chatting instead of going through the clothes. We looked around the store and the stuff they have bought is all cheap, old, and outdated. I brought in new with tags good quality stuff and they didn't buy any of it. Don't waste your time they gave me barely any money. I won't ever come back here! read more

Don't shop here. Service is terrible. I just came to shop for a dress for Mother's Day and they wouldn't let me try anything on because they were closing in 15 minutes. I could have tried them on and been outta there before closing because I'm fast. They didn't do any announcements to warn shoppers of the dressing rooms closing and I'm not going to buy anything without trying them on. Please train these young kids how to give proper customer service. They were extremely rude and unprofessional. I'm a huge advocate for buying preloved and own a resale boutique myself. I won't be shopping there again. read more

wonderful service, great prices. Very good atmosphere very cool place. Highly recommend.

I have been in here a few times over the years. I gave it two stars because a year ago I found two items I liked. It looks like an overpriced thrift store. A lot of the clothes have snags on them. I buy really nice clothes at various stores. I decided to bring in three bags of clothes to try to sell them. Most of the clothes I never wore or I wore once . They are still in style. They said the wait would be two hours. They text me when they were finished. I came in and they declined every single item! I guess it depends on what buyer you end up with. read more

Plato's Closet - Shoes - Used, Vintage & Consignment Near Me - Escondido, California

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