This was my first time in this location, and now my favorite I've been to! Tessa greeted me as soon…read moreas I walked in, and she was my guide to help me find my favorite products to restock on. Along the way, she answered my questions and gave me demo's on the products I was curious about. She helped me gather my goodies and was truly an angel making the process so easy and enjoyable. Diana was so helpful in picking me out some samples and suggestions on what she thought I would like. She was so kind to make the samples for me! Highly recommend this location! Located on the second floor of the mall.

Lush has fantastic products overall, and the customer service at this location is always fantastic…read more When I came in this week to buy my Rose Jam perfume after having a tough week, Giselle went above and beyond to take care of me and turned my day around! She was so attentive to detail on what I needed and so personable! Always great to come shop at this location because of the associates who make you feel heard and taken care of.

Yerika is perfect for this job so kind and warm hearted. Extremely knowledgeable and supper…read morehelpful. If you have a teenage daughter and like me feel not so confident doing this type of shopping go see her SHE will help. Thank you Feliz Navidad!

Tatiana was the absolute best! I came in asking about haus lab foundation and she offered to color…read morematch me. She took her time and got to figure out what shade works best for me as well as ensuring that I was getting a color that I liked! Absolutely loved her customer service!

I love Bath and Body Works, the perfume and skin products always smell amazing. This is a somewhat…read morenewer location, it's well organized, clean and conveniently located so I don't have to drive to BBW at the mall and deal with parking and crazy holiday shoppers. The staff are helpful here, but it can get really busy and sometimes there may not be enough workers to help out with any questions. Their holiday displays are always really cute, and their semi annual clearance prices are amazing. Finding gifts here is super easy, and it's fun trying out all their new scents.

This was my first time coming to this store. I made a few pick up orders so I didn't walk through…read morethe store but wow, right when I walked in all I could think was how spacious,organized clean everything was. I usually go to the one at the Carlsbad mall and the store there is small and everything is just crammed in so close. I'll probably start shopping at this one just because there's more room and it doesn't feel overwhelming.

Good products! Family owned and they are very helpful when you're not quite sure what you need.read more

Rudest customer service and the owner is a bit** this is the second time I tried it out and it's…read morealways the same outcome and this time I walked out upset because the owner is rude and don't know how to speak to customers. She's a bit** and very rude.

I came wanted to create a witch look for my Halloween costume! I met Krista and she is so nice, she…read morementioned that I should do a bronze look, and that the celestial Mac Halloween style is in! She showed me pictures in their look book! Amazing. We loved sorceress! Then Ximena came and she's been doing my makeup for years. She is a super star. I look great, and the manager of the store had a vision! She basically mixed the filter x spray with the golden eye shadow to make a paste of gold. She is creative! These ladies are not only beautiful, but very talented. I decided to shop this entire look! Black lipstick, eyeshadow primer, face primer, spray for setting, concealer, brow pen double ended, of course glitter for shimmer and a thin pointed brush to finish the look! Totally worth investing in and I felt amazing! I can't wait to come again! They accept Apple Pay and bank cards!

This review is strictly for Giselle because I was obsessed with how my make up turned out!!! She's…read morea true artist and takes her time to give you the most beautiful look. She was also very pleasant to work with! She's sweet, funny and talented! What more could you want. I will be returning to Giselle for my next big event.

Very disappointed with my haircut which was done by a male hairdresser at ULTRA beauty supply &…read moresalon in Encinitas. The thing is each time their is a messed up result after haircuts the waiting time to grow back the length I lost is about 2-3 months and seeing myself everyday in the mirror for that period of time just get pisses me off. Besides, the guy gave himself raise every other time I saw him plus 18-20% tips that I was giving to him. When I confronted him with my dissatisfaction, he simply said go to another place. I think he doesn't know customer service in America is the key for the success.

I went in for a color touch up I didn't have a appointment but they standing there talking…read more And would not do my hair I am a good tipper but there lose I have spoken to my friend and family and told them what they did to me and they promised they will not go there I hope they can afford all the business they will lose

I have always found this store to be fine. The employees have always been helpful -…read morestressed/slammed at times - but always helpful. They do tend to be out of products, and I wish they carried all of the MAC products, but thats a policy problem, not the store's issue.

Margarita my makeup artist did a good soft glam, this was my first makeup experience so I was…read morenervous but the look came out great. Unfortunately, she came off insensitive about me not knowing how to do makeup. I was afraid to get my makeup done to begin with so this was disappointing how she made me feel at time during the appointment with some of her comments.

I was provided excellent service on a recent shopping trip! I selected a holiday gift but the…read morestore did not have the size I needed. The salesperson offered to look it up and order it for me from online. I did not know this service was available. I was happy to be able to get the item that I wanted. It was received a week later. Great service during the busy holiday season.

I was in the area so I came in to take a peak. There was an additional 70% off sale sign in front…read more I tried on several things and decided to purchase a few. The cashier was friendly and I was on my way. When I arrived home I realized that I hadn't been given the correct discount on my purchase. I called and the same cashier answered the phone. I explained to him the discrepancy and he apologized saying, "my bad, just bring the receipt next time you come in and we will take care of it." I'm used to J Crew's usually great customer service so I didn't think about it. Fast forward a week, and I returned to the store. I walked around the store and shopped a little more. I tried on a few things that didn't work. As I was walking around I spotted a pair of shoes I really liked. I tried them on and decided I wanted them. They were marked down and in an area where there were additional mark down on sale item signs. When I got to the counter, I explained the situation with the previous cashier and the woman (Krystal) at the counter said to me it was not on further sale at that point and she stated the day that sale started. I pointed out to her that that was the day that I was there and it was on my receipt. She begrudgingly agreed acting like I was in the wrong. She then rang up the shoes which came up as a higher price than originally marked. When I questioned her about this, she said they were not on sale. I had to physically show her where the basket was that had the shoes in it and she still did not want to give me the sale price. There were multiple shoes in that basket, including another pair of the ones that I got. It was one of the strangest most disappointing interactions I have ever had in a retail store. It felt accusatory, as if I was trying to pull a fast one. I'm not sure what the issue was, but I won't be in again anytime soon. If I do decide to return, I will throughly check my receipt before I leave and you should too