We are here to provide the best customer service in California and more !…read more We are also one of the original Metro by T-mobile store since 2010 Come and check out our great selection! We love customers And we will do our best to make your day better Thank you for visiting our page and see you soon ! Thank you Baldwin Park for all your support !

i've never been to a metro location that helps out customers the way this store does. absolutely…read moreamazing service with affordable prices highly recommended from any other metro

I needed to upgrade but no store had iPhone 16 available near me and some I called barely were…read morekinda not helpful until I called this store and they had what I wanted. Went in and Ivan was super helpful and got what I wanted. He answered all of my questions and wasn't trying to force me to change plan or anything unlike other stores who tried to make me get more expensive plan. He listened and gave me what I wanted. He set up my new phone and was a good experience. He needs a promotion

They ignore the people, not even a Hi" or how can I help you and you have to wait a long time.Not…read morecoming to these store anymore

I had a great experience , my iPhone 14+ screen was cracked bad. Fixed in less than an hour. Great…read moreservice. Great prices.

Fixed my iPad with no problems and offered and affordable price…read more I recommend them :)

Went to this location because of the reviews and it definitely didn't disappoint, haven't been to…read morehappy with AT&T this store gave me hope

Had been satisfied with the years I've had ATT service. Until recently when my first responder…read moreservice was no longer applicable. (Retired 33 is of service). My phone svc was turned off had to go to store 3 times and have it reactivated. After couple of days received notice I owed pymt. My daughter pays our phones yet, her svc never interrupted. They created a new acct for me. Left hers intact. Charged us both new activation fees, pd her bill.charged me separately. Went back to ATT and got Chris who was supposed to help us sort this mess out. First of all he was totally not interested in helping us. Just sat there like a bump on a log. If he were my son, I honestly would've scolded him. Like one of those zoned out gamers. Told us Mac, the mgr. Was at lunch and then would be at West Covina store. We were getting no where with this lazy guy. Went to West Covina store. In just the first minutes with the salesperson we had issue sorted out. We left with service straightened out, my discount. Hot spot, 2 new phones and insurance on all four. Satisfied customers and commission earned by our salesperson. Chris needs to change jobs to something that doesn't require he have sales skills because, he doesn't have any. Rating is for BP store -1 West Covina 5

Got a quote which was great and went in the same day it took 30min for a replacement battery on a…read moreiPhone! Thanks for the quick friendly service! Highly recommend this place!

Amazing experience they cleaned my charging port that was giving me so much issues in less than 30…read moreminutes and put a screen protector on my phone. Great prices and the man(didn't get his name) was really nice. Affordable prices as well

I have broken my phones a handful of times and have always gone to places to get the screens fixed…read moremost places deny me if the motherboard is damaged and when they do fix it they take roughly take an hour to fix. Coming here I expected the same, but I loved that they not only fixed my screen but the motherboard too AND it was all done within 20 minutes!!! They explain everything to you before they do any work on your phone. Definitely found my spot to fix my phones when I break them. HIGHLY RECOMMEND!!!!!

Apparently they fix laptop screens too, awesome price and it looks beautiful! They have to order…read morethe part so it took a few days for it to come in, but the money I saved going here instead of the Apple store was worth the wait.

Wish I could give this place more than 5 stars, hands down the best mobile phone repair in the…read morearea. A huge shout out to Fernando as well for the exceptional customer service and prices. Took my iPhone SE in and Fernando repaired it with original parts in no time. Upfront and honest service, he did the repairs in front of me and used quality original parts. He even explained me how the parts works since the past places I've gone to had fixed my phone but tended to cause other problems like the lock button not working. Thank you again!

Horrible place! Doesn't honor 30 day warranty. Took my girlfriends phone to get fixed and two weeks…read moreafter the phones touch screen completely stopped working and the front camera started to become blurry. Took the phone back to show them to fixed it fixed under the warranty but the guy there said he wouldn't honor because of a tiny scratch he tried to say the phone was completely damaged. He just didn't want to fix what he messed up for free like he should. THEY DO A SHIT JOB OF FIXING YOUR PHONE HERE DON'T COME HERE!!!

I came here back in Nov 2025 for a battery to be installed on my watch. Upon picking up the watch,…read moreI asked about warranty. Slava said there was no warranty, I pushed back a bit and he said ok i'll give you three months. Well today I went back because the battery that he installed on my watch is dead. He tells me there is no warranty, I said that it states 90 days warranty on the receipt. He said that he would honor it but made a mistake by not taking that off. Pretty much if you get a battery installed and it dies in a week, there is no warranty. That is NO good for business. I will never go back or refer anyone here.

Such great customer service , very helpful and such a great space .. definitely go check them out…read moregreat prices amazing cases and clean area

One very happy customer highly highly highly recommend! This place is a hidden gem I am SO happy I…read morecame across this place on yelp for an iPhone emergency. Angel the owner is truly an angel. He's very fair, will let you know the possibilities upfront, he's not a magician but he will try to do his best and I assure you he did! His customer service was 5 stars and by all the people that were coming in to pick up their electronics I could tell he was a very fair and genuine person (not like other phone repair businesses I've gone to). Mobile iPhone Repair was the only place in the area that did not close at 5pm on a Friday night. My iPhone 14 Pro Max kept restarting on its own where I couldn't get to my Home Screen and I plugged it into iTunes and it went into restore mode with black screen and the laptop & charging cable icon. When I arrived Angel assessed my phone and advised I had a bad battery. After putting in a new battery, he plugged it into iTunes and it still wanted to go to the restore settings instead of "update". He did advise me it was probably going to erase everything which I was already fine with I just needed the phone to turn on. After going through with the process my phone turned and I was able to still access everything which was amazing! It was a 50/50 shot but a chance I was willing to take. Thank you for your expertise!

New guy and he explains to you what he will do before doing it. Thank you! For sure will come back…read moreand referral friends and families. Thank you!

Came by because my iPhone had not been working properly for about 18 hours. I tried calling 611 for…read moresupport but Verizon would send me a text to link and confirm who I was. But since my phone is not working properly, I could not confirm and the gal suggested I go to a Verizon store. At this store I spoke with a young male and I thought I had been transplanted into Zootopia. This guy spoke like he was auditioning for the sloth role in that movie. Played with my phone for about 5 minutes and said that I would have to go to Apple store because they could not find anything that was wrong with their system. But Apple or any phone they sell is PART of their system. This is part of a business account so I do not have the final decision on our service although I have been bitching and I think they are starting to hear me! I went to pick up my family nearby; they were shopping for new phones and service at T-Mobile and while I was sitting in the store waiting for them, I realized a VPN had turned on somehow and was causing the problems. Thank goodness I didn't have to go wait at the Apple store.

walked in today, and this place felt like an oven. I asked the nice gentleman named Moises who was…read morehelping me why isn't the air conditioner working He said that the power went out, I felt bad for him. it felt like you couldn't breathe inside. Hope he gets a good raise for dealing with a hot day with no air conditioner.