Super fantastic service. Melissa N was so helpful with upgrading phone. Took her time explaining…read morethe account process and transferring data to new phone. Highly recommend this location!!!

I've been with T-Mobile for as long as I can remember. It was quite busy yesterday at the store but…read morethe staff managed to help me in no time. Knowledgeable and friendly staffs. Thank you T-mobile! I can always count on you!

The technician(s) at iTech are miracleworkers! I am beyond impressed and feel fortunate that I…read morefound them in our foothill community. They are effective, courteous, and extremely fair and reasonable. Seriously. Backstory: I brought my iphone 14 pro max after it got a little moisture under the screen and in the camera, and the phone went completely dark and unusable. I tried using my phone Ins., Asurion, and went to their approved repair shop, uBreakiFix in Duarte. The guy there didnt even touch my phone and he proceeded to tell me that that "the phone was done." I couldnt believe it. He said I can try the last resort solution and quickly referred me to his friends at DriveSavers who quoted me the cost to repair/ recover my phone info. would be anywhere from $800-$3900!! That's INSANE!! My guess is they are getting some sort of kickback from DriveSavers. Do yourelf a favor and bring your gadgets and business to iTech Express!

I contacted iTech Xpress about changing the connectors on a battery for a kids ride on toy. The…read morecompany discontinued sale of the original battery and the connector was soldered on to it so I couldn't just swap it out with a new one. My husband stopped by and they had it all taken care of right away. Pricing is very reasonable, service is fast and friendly. I highly recommend them and greatly appreciate their help in getting my kids back on the road! They were very happy to see their car back in action. If you have an electronic that needs some care make sure to reach out to them. Parking can be a little tight but there are spaces in front and there are plenty of shops in the area so you can drop off your item for repair and get a bite to eat.

Went to this location because of the reviews and it definitely didn't disappoint, haven't been to…read morehappy with AT&T this store gave me hope

Had been satisfied with the years I've had ATT service. Until recently when my first responder…read moreservice was no longer applicable. (Retired 33 is of service). My phone svc was turned off had to go to store 3 times and have it reactivated. After couple of days received notice I owed pymt. My daughter pays our phones yet, her svc never interrupted. They created a new acct for me. Left hers intact. Charged us both new activation fees, pd her bill.charged me separately. Went back to ATT and got Chris who was supposed to help us sort this mess out. First of all he was totally not interested in helping us. Just sat there like a bump on a log. If he were my son, I honestly would've scolded him. Like one of those zoned out gamers. Told us Mac, the mgr. Was at lunch and then would be at West Covina store. We were getting no where with this lazy guy. Went to West Covina store. In just the first minutes with the salesperson we had issue sorted out. We left with service straightened out, my discount. Hot spot, 2 new phones and insurance on all four. Satisfied customers and commission earned by our salesperson. Chris needs to change jobs to something that doesn't require he have sales skills because, he doesn't have any. Rating is for BP store -1 West Covina 5

Amazing experience they cleaned my charging port that was giving me so much issues in less than 30…read moreminutes and put a screen protector on my phone. Great prices and the man(didn't get his name) was really nice. Affordable prices as well

Got a quote which was great and went in the same day it took 30min for a replacement battery on a…read moreiPhone! Thanks for the quick friendly service! Highly recommend this place!

Straight up cheeks. Came here to fix broken screen and messed up charging port and left with a…read morephone that lags more than a customer service rep. Tried to go back and tell em the day after and they said it wasn't there doing.

I have broken my phones a handful of times and have always gone to places to get the screens fixed…read moremost places deny me if the motherboard is damaged and when they do fix it they take roughly take an hour to fix. Coming here I expected the same, but I loved that they not only fixed my screen but the motherboard too AND it was all done within 20 minutes!!! They explain everything to you before they do any work on your phone. Definitely found my spot to fix my phones when I break them. HIGHLY RECOMMEND!!!!!

Wish I could give this place more than 5 stars, hands down the best mobile phone repair in the…read morearea. A huge shout out to Fernando as well for the exceptional customer service and prices. Took my iPhone SE in and Fernando repaired it with original parts in no time. Upfront and honest service, he did the repairs in front of me and used quality original parts. He even explained me how the parts works since the past places I've gone to had fixed my phone but tended to cause other problems like the lock button not working. Thank you again!

I had my iPhone camera lens replaced, I guess they use very low quality parts. My camera will not…read morefocus any longer when I take pictures so now I have to take pictures in zoom. I would take back but I would probably end up with the same issue.

I came here back in Nov 2025 for a battery to be installed on my watch. Upon picking up the watch,…read moreI asked about warranty. Slava said there was no warranty, I pushed back a bit and he said ok i'll give you three months. Well today I went back because the battery that he installed on my watch is dead. He tells me there is no warranty, I said that it states 90 days warranty on the receipt. He said that he would honor it but made a mistake by not taking that off. Pretty much if you get a battery installed and it dies in a week, there is no warranty. That is NO good for business. I will never go back or refer anyone here.

Such great customer service , very helpful and such a great space .. definitely go check them out…read moregreat prices amazing cases and clean area

Angel was very kind and worked quickly. Another location was charging much more, but he was fair…read morewith his pricing. He was also able to provide a screen protector for my phone. Any issues I have with my phone in the future, I will definitely make sure to visit Angel again. Highly recommend!

If you're thinking of getting your iPhone fixed, go to Angel -- seriously…read more I dropped my iPhone 14 Plus and completely shattered the screen. It had black and green spots, weird ink-looking blotches, and I was sure I'd have to buy a whole new phone. But Angel came through and saved me. everything feels exactly like it did before. Super clean, responsive, and no issues at all.