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Verizon

3.3 (40 reviews)
Open 10:00 am - 7:00 pm

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5 years ago

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2 years ago

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7 years ago

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7 years ago

Highly recommended Verizon shop. Bjarne and Ale were great and very patient with my iPhone upgrade. Thanks for all the help and information!

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5 years ago

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8 years ago

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8 years ago

Great and quick service from Homer. Honest, professional, useful tips and great deal!

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5 years ago

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5 years ago

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7 years ago

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7 years ago

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7 years ago

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6 years ago

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6 years ago

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7 years ago

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9 years ago

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11 years ago

Down side I waited 45 min to be helped out... Bummer... After being a little upset, Veronica was extremely polite.

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8 years ago

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Ask the Community - Verizon

Do have the 13 in stock?

Hey Vinny, please call us at 800-279-3550 at your earliest convenience so that we can set up an appointment for you at one of our local stores. Thank you for reaching out and we look forward to speaking with you soon

Don’t See Your Question? Ask Away!

Review Highlights - Verizon

I was a bit stressed deciding to change carriers but Alejandra helped make this switch with ease and promptness.

Mentioned in 2 reviews

Read more highlights

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ZAGG West Covina - Store Interior of ZAGG West Covina

ZAGG West Covina

(9 reviews)

Absolutely Horrible Experience at Your Store - Immediate Attention Required…read more To the Owner of Zagg Screen Protector, I visited your store on December 30, 2025, at approximately 4:51 PM, expecting at least a minimal level of professionalism and customer service. What I encountered was an absolute nightmare. Your representative refused to even give me her name, which is a basic courtesy and a clear sign of a lazy and disrespectful employee. She was accompanied by a guy who showed zero interest in assisting me, making the entire experience infuriating. When I asked who her boss was, she couldn't provide that information. Seriously? What kind of business are you running? When a customer asks to speak to a manager, the employee should know or at least have the decency to provide that info. Instead, she had to call someone just to find out. To make matters worse, she threatened to call security on me. For what? I was a paying customer with an issue. This is beyond uncool and unprofessional. I have an account and had a legitimate problem with my ultra Samsung S23's screen protector. Instead of helping me, she told me I had to buy it again. Do you even train your employees? I was out of town attending a funeral and had no choice but to get my screen fixed on the spot. The complete lack of assistance and empathy was disgraceful. Your employees need serious training in customer service because this kind of behavior does nothing but damage your reputation. Not giving me her name or a manager's name is ridiculous and completely unacceptable. This was a horrible experience, and if I did not need the product so badly, I would never return to your store or recommend your company to anyone.

ZAGG West Covina never fails me! Love the customer service and the product! Once I ZAGGED I never…read morelooked back! Only thing I trust on my phone! West Covina Plaza is the closest to me and pretty convenient. They are super quick and efficient! Love this location!

Verizon - mobilephones - Updated May 2026

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