Pork belly in the bar buns was a single chunk of tough meat. Not the juicy fatty soft meat it should be. The bar buns otherwise were tasty with plenty of sauce and some crunchy cabbage. The drumsticks were absolutely ginormous. They took 45 min to come out but were perfectly crispy outside and very well sauced. The side of radish was literally plain radish cubes with no seasoning- gross. The cole slaw was unremarkable. The bulgogi was Westernized shaved beef with seasoning. Not legit bulgogi but close enough to not be teriyaki beef either. The buldak was very spicy and had an interesting flavor. Kind of muted- not bad just not my cup of tea. One employee was the host, server, and bartending the entire place and I felt bad for her lack of help. read more

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I made the almost two hour trip from the Pittsburgh area to come eat. I wrongfully assumed this was more of a fast food takeout style, so I ordered my food ahead. Upon arriving, the restaurant was fairly nice but completely empty, so I thought I'd just eat in. Only to be told "you can't do that." I found it odd, but alas took my order to my hotel. One thing Bonchon ALWAYS gets right is the wings, and these were no exception. That said, the wings I had half my sauce in were incredibly small compared to the other half. One thing Bonchon ALWAYS gets wrong is to give you a fork and some stinking napkins. For the 100th time I had to take me coleslaw down like a chunky shot of tequila and nothing to wipe the wing residue away. read more

Came for a Uber order, claimed they didnt have the order although it was on the screen. Ashley claims there's no manager or GM on shift. HIGHLY do NOT recommend. Poor service and lying staff. read more

Umm... I'm sorry to say this, but this will probably be my first and last time visiting this location. I'm originally from Maryland and have tried Bonchon at several different spots, but this was by far one of my worst experiences. We ordered take out for the 30-piece wings in soy garlic, spicy, and yangnyeom flavors. As you can see from the picture, where's the meat? It was honestly one of the driest chicken wings I've ever had. As for the new yangnyeom flavor, this just wasn't it. Instead of tasting like a gochujang based sauce that I am familiar with, it tasted more like Thai sweet chili sauce. I know in fact, that is not korean yangnyeom chicken. Very disappointing. We also ordered pickled radish for the side, and it was not edible. No sweetness, no tanginess, no refreshing crisp and crunch, just bland, vinegary and soggy. Pickled radish should be one of the highlights, adding that sweet, tangy, refreshing bite to balance out the greasiness of fried chicken. That's not how it is supposed to taste. Overall, this didn't taste like authentic Korean fried chicken to me. We also ordered buldak chicken over rice and it tasted nothing like buldak sauce. Unless it literally means "spicy chicken". The only thing I liked about it was probably the chewiness of the rice cake. If you're looking for a better option, I'd recommend Mad for Chicken in Niles, OH. Their wings are juicy, meaty, and full of flavor. read more

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Food was ok had some wings and some pot stickers. The service was really good. But it wasn't anyone else in the restaurant so. Don't know if I would try again. read more

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Wanted to like this place. Was very excited to come and wanted to try a sampling of items. Tried to order the bao buns which are 3 and the same price for pork belly and fried chicken. I asked the waitress if I could have a mixture of pork belly and fried chicken which she informed me absolutely not because the owner will not allow it. I asked her to please ask him and she said she has asked him before and he has always turned it down. He doesn't like to mix which is crazy. They are the same price and an unwillingness to give a customer a chance to customize just because you don't want to is foolish and proves you are not interested in what your customers want. That waitress refusing to go ask because she has already been told no tells me she doesn't want to do her job and he is task master and difficult to work with. I just ordered a side since I was with a group and could not leave. So instead of a customer who wanted to try a bunch of stuff and would have come back, you know have a disastifed customer who not only won't be back but will share this experience and tell others. Being stubborn and lacking customer service is terrible when you are in the service industry. read more

I'm a huge fan of Bonchon, the ambiance, and the Korean fried chicken here! I love the bar like atmosphere and the service is always friendly! read more

This is my second time coming to dinner here. first off they are always out of the barbecue teriyaki. The last time I came here they were out as well. If you're always out of a product, don't serve it. They're also out of the corn dogs too. Service was good and the food is always hot, but expect when going here they're gonna be out of something. read more

The food tastes great. It's like BW3 level but Korean. Satisfied with the portions and flavors and radish and kimchi were great. Not so great getting beamed in the face the entire meal by the sun, get some shades for the huge windows. Anyway, solid place but don't go during the day. read more

Got the split chicken box, large drumsticks and wings . They were really meaty, crunchy and flavorful- would be back !

Absolutely delicious! We tried the edamame, pork potstickers, tteokbokki, a Korean corn dog and the 50/50 wings and drums. Everything was phenomenal! The Korean BBQ flavor on the wings & drums was delicious. The drums are huge!!!! The soy garlic on the potstickers was so good! We will be back but we need one in our area. read more

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The food was so yummy! I loved the tacos, the flavor was super nice. I was a little disappointed that they didn't have the korean bbq sauce but it wasn't a huge deal. I didn't love the loud music in the back it was kinda like techno and the bass was really intense not the best for my older parents. Service was great though! read more

Korean Twice fried chicken. Whats better? Answer in short, not much. Always a great setting to sit and enjoy that delicious chicken read more

Food is great and actually Krispy as advertised, the service is fast respectful and efficient. For a high end fast food joint the ambiance is very relaxed and a nice place to sit and eat with friends! read more

Wings are still very small and now they are poorly packaged. The Bonchon brand has been my favorite when it comes to wings for years now. Unfortunately, they are no longer in my local area. So whenever I am near one I make a point to go and get some of that soy garlic goodness. I was in the area for a comedy show and decided I would order some to-go. Boy was that a mistake, they were poorly packaged and small. I ended up getting soy garlic all over my new jeans because the sauce leaked through the packaging. I would strongly suggest that they swap their paper containers for plastic. Wings 1-5=2.5 due to size. Packaging 1-5=0. Customer Service 1-5=4. read more

Bonchon Seven Hills - Storefront - Chicken Wings Near Me - Seven Hills, Ohio

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If you are looking for some bomb fried chicken then go here now! The fried chicken drumsticks stole the show! They were so crunchy,juicy and loaded with so much flavor from the sauce! My husband and I had been wanting to try some authentic Korean fried chicken for a while. Another must try is the Bulgogi. It is so tasty and unique with a blend of veggies and tender meat. I promise you'll love it. The house fried rice was okay but I wouldn't order again. The shrimp shumai was so different but worth a try I enjoyed. The restaurant was nice and gave a modern warmth. There was a bar and TVs around the seating area. Our server was new but he was nice and friendly. The food came out within 20 minutes of us ordering which wasn't too bad. They were not very busy this day. read more

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Ordered veggie potstickers and veggie fried rice. Both had meat in them. I was gaslighted by the manager that the potstickers were in fact veggie when clearly it was pork. ordered 95 dollars worth of food for my family and it was extremely sub par and NOT worth it. Tried it twice, second time was a mistake. read more

Showed up right at 11 when they were supposed to open. Other cars were in parking lot waiting to get in, but there was no one in the store. Watched the manager or whoever had the keys open the place at 12 when they should have been ready to serve. No equipment was on to cook so would have had to wait 20-30 minutes to even have food started. Not a great impression read more

There is a room for improvement. I have been eating Korean food and Korean style fried chicken for more than a decade. (In Korea and in many cities in America) The food tasted a bit like white-washed and didn't taste Korean at all. The buldak was especially really bad and it didn't have any flavor. The service was amazing with a bit of delay and I personally enjoyed the ambiance. read more

Bonchon Seven Hills - 10 pc Drumsticks - Chicken Wings Near Me - Seven Hills, Ohio

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Came here after a long day at TopGolf! What you have to order is the COMBO MEALS. They're super filling and have a delicious crunch bc of the double fried. I prefer the spicy flavor more. We also got the chicken katsu which was DELICIOUS and the takoyaki which was actually V DELICIOUS despite not having much octopus and too much Mayo (and no fish flakes :( ). read more

Bonchon Seven Hills - Combo 10 Wings 5 Drums - Chicken Wings Near Me - Seven Hills, Ohio

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Okay, been on my list since seeing their ad on Instagram. Out of my way, but it was worth a visit. The restaurant is a little weird, looks like it's out-of-theme. There were some fixes and updates that can be done to the place, but the service is very friendly and accommodating. The food was really good. Sauce is nothing like I've had before. Zucchini fries are worth a try! Sadly it's not close, but glad I tried it! read more

First timer experience They allow you to pick where you want to be seated. The explain the menu very well. After eating the spicy chicken to calm the spice down you have to eat the pickled radish. It makes a huge difference, the spicy is very spicy. The chicken is crunchy on the outside but cooked to perfection. read more

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Food was good but they forgot our bao buns then when we tried to call back to get my money back they wouldn't answer the phone. They picked up once, set the phone down and said nothing. We hung up and tried calling back but it was straight to voicemail. Needless to say I was very disappointed. read more

It is not my first time ordering here but this time was different , I don't know who cook today but they clearly forgot the meat . read more

Bonchon Seven Hills - What happen to all the meat ? Almost $20 for veggie Japchae ???? - Chicken Wings Near Me - Seven Hills, Ohio

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Absolutely love this place! My boyfriend and I frequently go here for date nights. He always gets the chicken katsu, which in our opinion is far superior than any chicken katsu we've tried at other restaurants. This paired with the coleslaw has us coming back again and again. I like to try something new every time I go, their fried rice is pretty good. However when I had it last the rice was a little over cooked, great taste though. Their chicken wraps are delicious, they don't skimp out on the avocado either! read more

Pretty classic Korean fried chicken option in the Cleveland area. They offer soy garlic and spicy style flavors (unfortunately, no sweet chili when I went!) and different iteration combinations of wings, drumsticks, and boneless options. The spicy flavor is probably on the hotter side for the average spice palate, but the pickled radish on the side definitely takes some of the edge off. In terms of portion sizes, I think the wings have slowly been getting smaller and smaller over the years, but the drumsticks have consistently stayed pretty large so I recommend those if you don't have a strong preference. In case you want something besides their signature chicken, their Korean tacos and pork buns are also great (but also on the smaller side). Service is consistently great and the food comes out relatively quickly. There's also a lot of seating areas available, both indoor and outdoors. read more

Bonchon Seven Hills - spicy wings - Chicken Wings Near Me - Seven Hills, Ohio

Bonchon is a great place for Korean fried chicken and wings. The flavors of the sauces are simply but delicious. The service is friendly and fast and the ambience is cool but basic. You need to try this place. read more

Bonchon Seven Hills - Chicken Wings Near Me - Seven Hills, Ohio

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The food was excellent chicken tacos but the have a wide choice of chicken dishes. The owner even subscribed to Guardians TV to have us watch the game. We will be back with the family. Highly recommend. read more

Great food and service! Everything came quick and our waitress Olena even wrote places we should visit since we're not from Cleveland. Sweetest ever! read more

The staff is nice, the service was good and the food was actually tasty but I dined in once and got take out a separate time and I got sick both times and so did the people I went with, so I will not be back unfortunately. read more

I wish I could give Bonchon 5-stars...I really do. We decided to go to Bonchon with friends to celebrate a birthday. We were seated upon arrival, 9 people in our party. We were placed in the bar area, high tops right across from the bartender. The hostess started to take our drink order and got flustered when we asked if it was still happy hour...the answer was yes, but clearly annoyed she walked away and another server came over to finish taking our drink order. Once drinks were doled out, our server immediately walked away, even though we said we were ready to place appetizer orders. This became the theme of the evening. The server was not great, he was less than thrilled to be there and obviously even less that he was working our party. Each time he took an order it was a single order, walking away after one person, even though we kept saying everyone is ready. Not once did anyone ask how the food was, were refills needed or if we wanted anything else. Each time we requested anything it was like we were putting our server out. Once our food started coming out...in pieces/parts it was FANTASTIC! The shumai was fresh and hot, zucchini fries were seasoned well and were delicious, no complaints. I loved the udon noodle soup with a fried egg, the fried rice, the chicken legs were huge and crispy, definitely a number one seller. I just wish the service matched the food, but sadly it didn't. I can understand slow service if the restaurant was busy, but it wasn't. It was clear that Bonchon was understaffed but rude service is never the way to go. Our checks were handed out, even though we were still eating and beverages warranted, but not refreshed. I don't think I will be back, a huge letdown. read more

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I'm so glad something like this exists in Cleveland! I came here for the first time yesterday on a date and we both liked it a lot. The Good: -chicken was the correct amount of crunchy! -sauces were pretty good -servers were very nice -decor was modern and craft burger/bar-esque -menu selection was dope. There were so many things I wanted to try -drumstick size was satisfyingly large -coleslaw was really good The Meh: -wing size was way too small. They were flavorful but tiny -drumstick size was good but skewed on the drier side -the seasoned fries did not look the mouth-watering picture...they were dry, not double-fried and so expensive for basic fries sprinkled with some parmesan granules on top... -does there need to be like multiple flatscreens with the same sports game on surrounding the entire restaurant? I have a feeling that the demographic that comes here isn't quite like Bdub's...save some $$ on the TVs and electricity and put it back into the food to reduce prices -did not need an entire full bar. For a Korean and Japanese fast casual chain, there is not ONE Asian drink available! No Ramune or boba or milk tea in sight! -no chopsticks! I overheard another couple ask for them. Reusable chopsticks should be served by default -some underwhelming takoyaki. They were tiny, only contained a morsel of octopus and the mayo dressing wasn't drizzled but served as a huge dollop...nope! I will be back though to try the rest of the menu. read more

Take a look at these photos and tell me they don't look incredible! A little but outside of Cleveland but definitely worth the drive. Each dish is packed with flavor and it's a little overwhelming at times but oh so worth it every once in a while! Will definitely be coming back when my cravings hot again read more

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As of 3/2019, they've rolled out a third wing flavor - sweet crunch! Not sure about this name because it's more of a salty/citrusy taste than anything; if you've ever had Viet-style fish sauce marinated wings, this tastes like a more muted version of those. Decent addition but the soy garlic and spicy are still my favorite. You can get your fried chicken in wings, drums or strips - wings and strips come in S, M and L (10, 20, and 30 pcs). You may be tempted to get the large but the medium 20 pc is a good size for 2 to share and hit the spot, unless you either plan on taking home leftovers or hating yourself a little the next day read more

Bonchon Seven Hills - Soy garlic/sweet crunch (new flavor) & seasoned fries - Chicken Wings Near Me - Seven Hills, Ohio

I hesitate to write this review, as we had an AWFUL experience at this bonchon over a year ago, and ended up being harassed to take the review down by a family member of the server. We decided to try this place out again, and quite frankly we're rather disappointed again. However, the service was fantastic this time and we had an overall good experience. The issue came down to the size of the wings. We have been to other bonchons before and the size of these wings is considerably smaller than the ones we have gotten before. The kimchi fried rice that we ordered (not pictured) was mediocre at best as well. In terms of the flavor though, they kept the soy garlic amazing and you simply cannot replicate that amazing umami. The spicy wings did not taste as good as prior experiences though so if I were you, I'd definitely check out the soy garlic wings over anything. read more

Bonchon Seven Hills - 10 Pc Wings - Chicken Wings Near Me - Seven Hills, Ohio

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The wings carry a lofty reputation and they certainly did not disappoint. Not sure how they manage to get a sauced wing to stay so crispy in texture. The soy garlic was good. The sweet and spicy was very good but too spicy hot for my taste. We also tried the pork bun starter and the fried rice. Not a fan. Too much sauce and sweetness. Pork bun especially disappointing. The pork belly slices were tough, almost like jerky--not at all what i was expecting. read more

I've been meaning to try this place for a while and finally decided to pop in during a lazy shopping Sunday. Even though it's considered take out style, it's more of a sit down place with a wait staff which threw me because I was anticipating more like an order your food at the counter and they call you name when it's ready type situation. Chicken sliders were so good- so much sweet and savory flavor and just enough saucy goodness. The fried shrimp shumai was pretty good too. I would def return! read more

Bonchon Seven Hills - Soy garlic chicken sliders and fried shrimp shumai - Chicken Wings Near Me - Seven Hills, Ohio

On my way up to upstate New York, had a chance to stop by for some chicken wings, but best part was meeting up with an old friend, who'm I haven't seen in years. One of the members in the group was allergic to seafood, so we asked the first person if they fried seafood and chicken in the same oil and sadly, she didn't know and she said, she would ask someone... yeah, nobody every came nor did she come back. After about 10 minutes, the waiter came to take our orders. I asked him if they use the same oil for seafood and chicken and at first he said no... and I probed further... I asked, so you don't fry the calamari in the same oil as the wings? The guy then finally said, yes they do... and the worst part was... he has to think about it for few minutes and only did he realize it after I asked further questions. So we got some wings for others, bulgogi, and jobchae, the food was good and we enjoyed it very well. We asked for more radish to one worker, then they never brought it, then the same waiter that took our order, we asked for more radish, he acknowledge it and never brought out the additional radish. I didn't pay the bill, so I'm not sure if they charged us for the extra radish that was never brought to us.... so I'm downgrading their star to 1 star and here is why. 1. All their staff members should be educated on food allergies, there's no excuse especially when someone might end up in ER! If you don't know, then get someone who does, don't tell us, you'll ask and ignore us. 2. Service was beyond poor during our visit. I think he came 4 times, first time is when he took our order, then came by asking how our food was after once our food was delivered and then I had to flag him down to ask for more radish, but he never brought it and final time is when be brought the bill and cashed us out. 3. When your team members acknowledge what you ask for, make sure you follow-through, that's the basic's of customer service in the restaurant industry. I'm not sure when I'll be back or if I'll be back again, but I hope beyond the lack of service, every staff at this establishment be re-trained in food allergies and how to handle these type of question when asked. read more

Someone told us we had to try the wings here cause they were different and they was right. We loved them! Garlic soy and yes get the fries too. You won't be disappointed. read more

I'm fairly certain there is something in the food that made me an instant addict. I wanted to go back the next day and the next day and.... The food is amazing! The service and setting were great. read more