Ordered a medium "Wing" and received 20 "Drumsticks". Called, the girl was nice but said "that's how it comes". I've never experienced that at any Bon Chon or even this one the last 2 times I ordered. Regardless that's false advertising. You can't advertise wings and sell drumsticks. Wtf. And they didn't even offer a solution. This location doesn't seem to have very good reviews. read more

Bonchon Lowell - Medium wings with not one wing and all drumsticks - Korean Near Me - Lowell, Massachusetts

The food honestly was ok. The service sucks. Our food was cold. We weren't offered any water. It was over price. Everything was very sweet. I wouldn't go back. read more

Bonchon Lowell - Japchae - Korean Near Me - Lowell, Massachusetts

Not all Bonchons are created equally. You must internalize this and recognize that the Lowell one is DEFINITELY on a yummy class of its own! I've been to PLENTY of Bonchons - and they all vary in their chicken consistency and their preparation of their entrees. The Lowell Bonchon NAILS it with its wings. Get the SPICY wings for a fun and satisfying kick of crunch, juiciness, and flavor! I'm also not usually a fan of overloading on the carbs, but you HAVE TO GET THE HOUSE FRIED RICE. It's made in a more Cambodian-style so the rice has more a charred/wok-taste to it and the fried rice dish in general has more of a saucey, wet consistency. We added kimchi bacon to it for an extra level of decadence and seriously - its spoonful after spoonful of YUM! Overall - this might be the best Bonchon I've been to and I'm already salivating thinking about the next time I'm gonna come back! read more

Bonchon Lowell - The House Fries Rice was REALLY GOOD! - Korean Near Me - Lowell, Massachusetts

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Been here a few times and the soy garlic wings are the standout for sure but I can't say much else excites me. Last lunch I had we ordered the soy garlic strips with coleslaw, house fried rice, pot stickers, and fries. Again the strips were great but when I asked for a side of sauce I was told that they didn't give extra wing sauce but I could have any other sauce. Weird. I don't see why they couldn't give a little extra sauce. The rice and potstickers were okay but they weren't very flavorful. It is a nice place for big groups though. If you're looking for a place to have a few drinks and just hang out, they have ample space and the scorpion bowl was pretty good. read more

I love this place. Best fried chicken ever. Great for takeout and they actually know what spicy is!

Eight of us came here because of all the raves on this food for lunch. We came on a Friday afternoon and it wasn't busy, yet we waited a bit to be seated. It was a 15-minute wait too, for a place with PLENTY of open seating, there was only one other family eating. We finally got seated and looked over our menus, they brought out waters, which took some time as well. Finally, we put our order in and our food took an HOUR to come out to our table. AN HOUR! There were people being served before us that came in AFTER us. I was shocked. The wings are good, fried rice for my kids were good, the bibimbob orders for our table came out first but then we're all watching them eat while the rest of the table waits. The salmon salad was delicious and this is what saved them from getting one star or no stars. The food is good. My wings finally arrived after an hour and I got the half and half, the half soy garlic wings and the other half spicy wings. The spicy wings had the right amount of heat too. It took us another half hour for them to get us our check, another 20 minutes to get us to sign our check. By then, we were late for an appointment. Terrible customer service, never this location again. read more

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They have the rare Starbucks-like quality of consistency of food and service. I usually only get a couple of standard items (wings and more wings), but I have been going to this location for years and have never been disappointed. I've tried all the varieties (wings, drums, soy and garlic, and spicy) and they're all super good! One of these days I'm going to expand my horizon beyond wings. But until then, it's wings! (Does anyone remember Paul McCartney's post-Beatles band called Wings?) read more

The food is great and the service is pretty good on a good day. There's plenty of parking and also theres a snow daes right next door to eat ice cream or get a drink of bubble tea. read more

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The food here is great. But the service is really bad. You have a 50/50 chance that your order will be wrong when you pick it up. You have to check it when you get there. But service is also very slow. So you should set aside 45 min if you plan to pick up your order to allow time for them to fix the inevitable mistake they will have made on your order. They also don't care when they screw up. The spicy sauce is inedible. It burns your tongue so badly that you can't taste anything for 24 min after eating (I timed it) even if you rinse your mouth out repeatedly. Even people I know who enjoy very spicy food avoid it at all costs. The soy garlic sauce, however, is like how I imagine heaven might taste. Addictive, and deliciously mind blowing. I have enjoyed it on their wings, strips, and especially their boneless wings and drumsticks. The bulgogi fried rice is also amazing. They have some secret sauce or glaze they put on it and it makes it taste better than any fried rice I've ever had in MA. The gyoza is good but I wish they offered it steamed. The fries are also delicious but they overcook them sometimes. I would give them 3 stars since service is 1 star and the fried chicken itself (when made right) is 5 stars but they lose a point for nearly killing me with their spicy sauce and for taking forever to fix their mistakes. But I admit I crave bonchon pretty often. read more

Ok, so I decided to get takeout from here recently, years after my last visit. I ordered ahead and selected the Curbside option via their app. Well, we sat there for about 20 minutes (I ran into Snowdaes next door to grab something), but still nothing. I called. No one answered their phone. I finally went in and the lobby was full of at least 10 customers waiting for their orders. There were 2 people ahead of me, but when I got to the counter, they said my order was right there on the table, and pointed me in that direction. It was grab & go. I wish I would have known that so we wouldn't have wasted all that time!! Onto the food. I ordered a ton since it had been a while. Got a small order of 1/2 soy garlic & 1/2 plain (meant to get the spicy). The plain ones were no good, but that was my mistake. Soy garlic was good. We also got the pork belly bao buns (pork was dry), the spicy chicken sliders (spicy, but good), and oh my word, the best thing that I would order again in a heartbeat... the bulgogi fried rice. Now THAT's how you make it. Delicious. Definitely going again for the fried rice, and to try some of the other items. read more

Taste:5 Presentation:5 Value:3 Service:5 Overall:4.5 Taste- we ordered half and half wings Onion rings 2 fries Half and half Pot stickers 3 Chicken fried rice 2 salmon balls The beef udon noodles Everything was good no complaints Presentation- they really take their time and present the food right Value- it was ok all came out to 175 ‍ Service- the staff here are great they weren't stationed far from us there also wasn't much business so they were very aware of us and our needs Overall - great place much preferred over the Boston location read more

I love Bonchon but they gotta stop cutting us short with the chicken. Please give our money's worth. read more

Bonchon Lowell - Korean Near Me - Lowell, Massachusetts

The food here always hits! Their soy garlic chicken and spicy chicken are second to none. The salmon avocado salad tastes like a big sushi ball and is absolutely delicious along with the seafood rice. The alcoholic drinks are also good here and service is always fast and efficient. read more

Feeling so bad!!! This is my second time already that I ordered 30 pieces but got only 20 pieces ... last time I thought maybe something wrong but this time happened again ... I'm very upset. We ordered pickup but have to open the box for check all the time?... How bad restaurant can cheating to customer? The worse experience that I ever have. read more

Did an online order and pick up time was accurate on the receipt. Food came out hot and transaction was quick. Ordered spicy bone in wings- love the pickled radish as a side. read more

I love the soy garlic chicken but the recent up charge for adding regular fries or the seasoned fries are now 5-7$ and it's only a handful??? For 5-7$ I expect more especially since I'm now paying more. I love the chicken but seriously need to put more fries if your gonna increase the price as it just not worth it anymore. read more

A little pricy but worth it because their spicy chicken wings are best thing. And it come with side white turnip pickle. Another favorite dish here was the japchae. read more

Best chicken hands down. I usually call but the online ordering process was just as simple and picking up is a breeze. I always get the chicken and the house fried rice, you can never go wrong with that option! read more

I love it here .... It's always good. The chicken wings are soooo good. The service is quick and attentive. The dining room could use some sprucing up, but I'm coming back either way! Yum!!! read more

I've been to other Bonchon branches and this one is the same as the other ones. Same good quality food. They offer delivery and pick up. You can drop by and pick up your order contactless. They've set up a table by the door and have names on your order. They do also have dine in and require a temperature check first. Their lunch menu is the best deal. This place has really good korean fried chicken. The spicy chicken is quite spicy though. I also like their tteobokki - spicy, sweet, cheesy. read more

Usually Bonchon is top tier, but the past few takeout orders were just so disappointing. How is it ok to spend $70 on boneless wings and be given tiny overly breaded pieces of chicken that you can scoop into two hands??? We were still so hungry afterwards. It's like we were given what was at the bottom of the tray. Highly disappointed in this place and won't be returning for a long time until they can get better at taking care of their customers and at least get better at staying consistent with their food. read more

I really wish we could do half star ratings - make this a reality, Yelp! This is more of a 3.5 than a 3 but not quite good enough for a 4. My dining partner and I were craving pork buns so I searched and this came up which surprised me as I thought it was all about the fried chicken at the Bonchon locations. They actually have a very extensive Asian fusion menu. I called in an order of Bonchon house fried rice and steamed pork belly buns. The restaurant is in an interesting location - right next to a shaved ice store inside a small plaza. Unlike the Salem location it looked like a full restaurant and not just a place to get take-out. The food was ready when I arrived so no wait at all. The food was okay - nothing great. Tasty and a bit greasy. The Bonchon rice was interesting - they make an effort to put a lot of peppers and chicken but the rice itself had a bit of an over-cooked taste. Very clumpy and very greasy. The pork belly buns were very good. A little messy but super flavorful with a nice kick. I did think both items were a bit expensive for the quality and amount. read more

This was my first time here, and the place was fantastic! Everything we had was great! The stands out for me were the sliders and the taco! Good flavor with a just-right amount of kick! Our waiter (Marco) was extremely attentive! Make sure to ask for him! I was pleased read more

Love the wings. I live 30 min away so when I'm in the area I will pick up take out for the family. The spicy wings are pretty spicy and really good! read more

As a recent transplant from Boston, we are big fans of the Bonchon in Allston and have been going there for years now, so we were excited to find one in Lowell. We got a holiday drink special which was good but it took about 20 minutes for the chicken to come and another 15 for the dumplings (appetizer). The dumplings were subpar at best. When our kimchi bacon rice was a no show after almost finishing up the chicken, we alerted our waitress who told us that the kitchen was backed up and that they were working on the rice, the place was nearly empty btw. Our rice finally came and it was burnt, we could see the burnt pieces of vegetable, we took 2 bites and gave up. Very disappointed, guess we'll make the drive to Boston next time we feel like some Bonchon. read more

I ordered the lunch special with chicken strips and was surprised to find out the taste and texture were quite different from other locations in Allston and Harvard square. The chicken was good but disappointing if compared to what I thought it should have been. Different breading, not as crispy, not as flavorful. The others with me had never been so they couldn't compare. Was it just an off day or usually like this? read more

I called to order and they left me waiting on hold for at 15 minutes so I hung up and walked in to order! I Ordered 2 boxes of chickens and had to wait more than an hour for it! They were so behind on ordering (online and in person!) and still taking orders on phone and walk-in which resulted in everyone waiting for hours for their food! So unorganized! Do not recommend for takeout !!!! read more

Great service and excellent food. Atmosphere could be more desired. Having gone on three visits in 1.5 months, my family and I are in love with Bonchon. We regularly order the chicken tenders but after switching it up and getting the Salmon Avacado Ball, I can say that they excel at everything they make. Simply put all the entree dishes are delicious. Drinks are mostly okay, but nothing to write home about. The bar is a nice touch and I can't complain about the atmosphere too much given the food is the main focus. 4 stars well deserved, and they're on their way to a 5th. read more

Korean and Japanese food is my usual go-to. This place satisfied me. Though it will not be your traditional Korean or Japanese cuisine, the flavor is there. read more

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Went to Bonchon in Lowell many times. The food is always good and the service is friendly and quick

I wish I could give a no star review because THIS location deserves it. It all started with a take-out delivery order that never happened. After calling them for a status update, there was never a sense of urgency or an apology. I should never have to wait 2 1/2 hours for food delivery. This is also asking if they were busier than usual. The hostess taking orders or answering the phone was just rude and did not seem to care whatsoever. By no means does this Bon Chon live up to their other locations . This one S U C K S! By the way, after 2 1/2 hours, I had to cancel my order. Wait for it......... the delivery man calls us to tell us he's here after 3 hours! Had to tell them that we canceled the order hours ago, and he said they reordered the order. Nope! Buddy! Not us. You & your coworker's should communicate more! Clearly they have no idea how to run a business. read more

Long wait when I sat at the bar. The restaurant was empty though... The smallest lunch menu for an Asian restaurant but I guess I'll just get wings for lunch. To order a 1 liquor drink they serve it in a short rocks glass which is good for a bourbon on the rocks not for a 1 shot with a mixer. No silverware, set ups or bartender to keep me company I'm sure if I need anything I'll be waiting or be left unsatisfied. Over all, the food was fine I guess. Probably not coming back here if I just guess. read more

Bonchon Lowell - Greasy fries and fried wings for lunch - Korean Near Me - Lowell, Massachusetts

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Have been to the Allston location so had to try the Lowell since I live up in this area and I was NOT disappointed. The spicy chicken wings were AMAZING. I got extra spicy and they were delicious. My friend got the Mongolian beef bowl and the zucchini fries (more like chips) and they were both good also. The atmosphere was nice, you would never think this was in a strip mall. I will be coming back! read more

Bonchon Lowell - Dinning Room - Korean Near Me - Lowell, Massachusetts

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Least favorite of the Bonchons I have been to as of yet. Our table was never greeted, so ten minutes after sitting down, we stopped a server and asked to order. Our soft drinks took more than ten minutes to arrive. Wings hit the table, then a little later the fried rice we ordered. It seemed like the japchae didn't get put in until she realized we didn't have it, as we were mostly done with what we had when it hit the table. Drinks sat empty most of the meal. Food quality was lesser than what I usually get at Allston, and the spicy wings were uncharacteristically mild. Japchae was definitely good, and the fried rice was very average. Overall 4/5. Surprise came at the end when an automatic gratuity of 18% was applied to the check for our table of five. I tried to look around the host stand for where this was listed, and never saw it on the menu. I could easily have missed it, as I wasn't really searching for it when we had the menus. We were disappointed, as none of us have ever been charged like this for a party of less than six and our service was really bad. We weren't notified in the beginning, as we were never greeted. The tip ended up being quite a bit with the size of our food order, and while we typically tip around 18% for decent service, it really wasn't appropriate. read more

Trash service took forever to get food then once it came there was barely any sauce that was a month ago, had family from out of state come in, we wanted to order food to go lady yelled something about door dash and hung up in my face. read more

Really poor service, both times I have ordered my food has been late with no response on how long it would be. This last time I ordered curbside and tipped extra and they never brought it out or apologized. The chicken outside was tasty but the meat was dry. read more

OMG they have the BEST fried rice and bbq wings!!! Love it love it! Will keep going back for more!

Ordered from GrubHub for delivery yesterday... Food was a little pricey but well WORTH IT because everything was delicious! We had the salmon avocado ball, soy garlic chicken, and the bulgogi beef fried rice (side of kim chi and cole slaw) delivery guy was 20 mins late from ETA that's why I minus the 1 star. read more

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They got one of the best chicken around. You won't regret going there. I wish I could give it 10 stars lol

We order fairly often - their potstickers, shrimp shumai, fried rice and chicken wings are phenomenal! read more

Bonchon Lowell - Shrimp shumai, potstickers, fried rice, chicken wings - Korean Near Me - Lowell, Massachusetts