So I had been hearing about this place for a little while. I was not that enthusiastic though, since I heard its like an hour or hour and a half wait. Not exactly what I want to experience. Then I got a call from one of my friends that they are going to grub there so I say wth I am in. So I pick up a couple of friends on the way and go hang out in front of this joint in the cold dark early evening. I ended up parking right across from the street, very handy to be sure. As we were not the first ones there we didn't have to wait the full length of time that others did. But after a total wait of about an hour, our group of 6 was seated. Pro Tip: Pick a poor sucker to go early on a rotating basis amongst your friends so not everyone has to wait in the ridiculous line. It also helps that they serve hot tea to those in line =) We all ordered a few various personal hot pots and everyone seemed to enjoy what they received. The sauces are quite tasty even though I seasoned the broth a bit too. I really enjoy that they give you a bowl of rice or noodles on the side and I got the rice and thought it was the better option since it goes so well with the meat. There are also glass noodles already in the bottom of the soup. The service was a bit sluggish, which adds to the wait. However the biggest issue is the lack of tables at this location. It did seem like they had an abundance of staff as well. It just was an odd phenomena there I guess. As new locations are added, like the recent addition in Alhambra, the lines at the other locations will shrink accordingly. Having additional options for personal hotpots with good flavors at a reasonable price definitely will make a difference in the lines faced at many of these locations. While it is tasty, compared to Shabu Shabu it's a great deal, but compared to a shared AYCE hotpot, I don't think its as good. So what ya gonna do? Wait a bit and then slurp down some tasty vittles as I end up doing... read more

The food and ambiance is undoubtedly phenomenal, their service has a lot of room for improvement. Ive tried every single dish on the menu and I can say every one of them is stellar. I don't mind the wait time for this place nor the tight seating indoors. However, the service quality of the young staff in this dining establishment needs more attention from management. The greeter at the door has yet to display a warm smile. They are not accommodating with seat changes even when the restaurant is not full. The overall staff lacks smiles. They have not been fully trained to accommodate requests that deviates from the menu. There is not even a mention of "let me check with my manager." Drinking Water has to be ordered a few times. There is no follow up from the staff as in "how's everything tasting?" Hopefully the servers can be given proper customer service training for a restaurant to leave a warm impression on the customers besides "just come in to eat, pay, and leave." read more

Best deal is at lunch time, same portion size and includes green or black tea. Plus, a lot less crowded and better service. Avoid going here during dinner hours 6:30-8:30pm. But if you must, make sure you write your name down and check back. My faves are beef hot soup, lamb hot soup and kimchi hot soup. Tiny spicy, with rice, and milk green tea. Grab your sauce container and mix all three sauces together. YUM!! I wouldn't come here during dinner rush, slow service and long wait. Took three lessons before I heeded my own advice. Side note: I wish they had a mini mesh skimmer for each hot pot. read more

Don't know what kind of business scheme they're practicing here but making customers wait with open tables doesn't flow with me. I am a long time customer of BP for almost six years. I even came back after I got food poisoned from their San Gabriel store. That's how much my wife and I loved their hot soups. We used to have stamp cards and came for once a week. Came here on sat night 05/05/18 almost 10 pm and saw some people waiting outside, my wife and I drew ticket and went in to inquire how long the wait will be. To my surprise, I saw at least 5 tables were open and that's like almost half of the total tables in the store. I counted there were at least 4 staffs working on that day. With even all the tables are set up with napkins and utensils. And staffs rudely responded to wait outside to get our number called without giving any explanation or how long the wait will be. I understand they always have long wait in the lunch and dinner times. But holding up and making wait about 3 parties including mine at 10 pm ???? No more! Boiling point and will return never again!! read more

This location is famous for their horrible service and the inconsistency of food serving (not just what I experienced for the last 4 years, but base on other yelp reviews too). I only go there because it's closer to where I live. But what happened tonight make sure that I won't come back again. We got there at almost 9pm, no one was waiting, so my husband wrote down his name on the list and picked up a number, then I went inside to check. There were a few empty tables(not cleaned), one guy came and asked me how many, I said table for two please, he told me to wait there and give him a minute, he just need to clean the table really fast, I said okay. I told my husband to come inside because our table will be ready in a minute. 15 seconds later, another guy came and asked if we get a number yet, I told him, we did, but we put it back, since the other guy told me to wait here and our table will be ready soon, he said alright, then walked away. We went outside to get the number again just in case. Another 15 seconds later, one waitress came over to clean the table and saw us, she literally said "can you guys get out?" "Just wait outside". I explained to her that two of your waiters already came to check on us, they told us to wait here (inside). She just ignored me, I asked her for her name and I told her I will write a review to warn others, she said Jacquelina follow by a sarcastic smile. To the owner of this place, I'm not begging you to let me eat at your place, I pay you to provide me service and food. I really hope that she is not the store manager. If that is how she treat people, Jacquelina and Arcaida BP, good luck!! read more

It was my first time going to this location on a Sunday night. The place is pretty small and the wait was around 30-45 mins. I should have probably gone to the San Gabriel one cause it's probably like 7 times bigger. I always get the Beef hot pot flaming spicy and it was decent and flavorful. The service isn't as bad as the other Boiling Points but I just wasn't having it with the long wait time. read more

FOOD: I got the House Special soup and it was lunch time! So I got the lunch prices! $9.99 for drink, food, and rice or noodles! Woot! I ordered the regular house minus the beef and started cooking once they set it down. They refill the bowl for you when the water evaporates too quickly and the fire is tiny but it really works wonders in boiling your food. The soup flavor is delicious. I really liked the price for the meal. At Jazz Cat, you get the same amount for $3 more (depending on the soup base) AMBIANCE: I came on a cold day outside and it was kinda cold inside but the soup really warms you up! Small place. Good for groups but at lunch it's NOT busy. I love it. SERVICE: Vicki Zhou was my server. she was really awesome. very friendly. Very attentive. Gave us helpful advice on food and drinks. She is the ideal for customer service. SOOO friendly. OMG. PARKING: Tons on the street. OVERALL: I like it. I know at night it's crowded but come for lunch! read more

Since my first visit in 2012, this Boiling Point location has remodeled and updated itself to look like the rest of the newer BPs with a modern, trendier design. We came for a super late lunch (early dinner?) around 4 pm on a Sunday afternoon. Expecting a wait, we only waited for a few minutes. I ordered my usual #4 Beef Hot Soup (mild spicy) with rice. Food seemed to be exactly the same as all the other locations; however, I just didn't find it as delicious. Maybe other things factored into my overall experience, such as the super cramped space. I felt like there was no room in between tables for servers to navigate through since all the tables were very close together (common issue in most BP locations). Service was pretty much nonexistent. I asked for two extra bowls after our food arrived and after 10 minutes of waiting, I assume our server forgot. Our water cups were also empty and no staff members seemed to be around, so Andrew W. went up to the counter to ask for my two bowls and more water. When we were ready for the check, we decided to go up to the counter and pay as well, since it seemed to be more efficient that way. Good location if you're nearby and craving BP, but I'd rather make the extra trek to the San Gabriel flagship location for tasty food and great service. read more

The waiter really know how to kiss white ass, we waited 30 minutes for weekday lunch, just about to be our table, 4 caucasians showed up and the waiter gave them the seats, not according the sign in sheet.(regardless the take a number system that they installed) We protested and the waiter did not even said sorry. We been to this place several times, ok food but close to our place. I think I will go to Money Pot instead, they have a better, cleaner, quiet environment, more meat slices as well. read more

a total rip off!! came here for dinner. $10 you get a just below decent size hot pot (of your choice) with a choice of rice or glass noodles. concept is simple.. they only have 5 different hot pot flavors to select. There's a self serve condiment station and then there's a list of beverages you can order. i got the beef hot pot. guess what.. you only get 3-4 slices of beef in this hot pot! that's it! if you want more of any ingredients that'll be extra cost. aside from the very small amount of beef, they give you tons of napa cabbage, three thin slices of tofu, 1 fish cake ball, small chunk of imitation crab.. .that's all i can remember. I heard that this place gets crazy packed, so i went there around 5:00 -- no wait! This place isn't like other hot pot places where you cook the food yourself. They already dump everything in the hot pot already. most likely i wont be coming back to this place. just not worth the price for its portion. read more

With the taste of "stinky" tofu on the mind on a Christmas Eve the three of us found our way to Boiling Point. ... So, things learned. When you write your name on the list outside the front door make sure to notice you have to know the number next to your name as that is what they call. The wait was not that bad considering there was a 1/2 dozen or so before us. The general menu with drinks, hot pots and shaved ice does not list the ingredients in the hot pot. There for ask for the menu cards that do describe everything in the pots. There is a good amount of add ons you can do as well. The "stinky" tofu was pretty as well, with a bit of a spicey bite to it. I had the lamb with a spicy broth. The broth was nicely seasoned and the heat was just good enough you could get down with out breaking into a sweat. The downside is the service. It is not as much they are not attentive as it is they just are short staffed and your waiter is quite busy when you have a full house. They would do them selves a lot of justice with a host/busser who could watch for customers trying to wave down someone..anyone for some help. Lastely... With a taste for the shaved ice we go to order, and having looked at the pictures for 5 minutes we were ready for it as well. They were out!.... Ouch, WTF... This is like not leaving cookies n milk for Santa. For sure will be back, for the price and the quality well worth a Christmas Eve eating not quite your average American holiday dinner... read more

Is this place for taiwanese/chinese only? we were the only korean in this restaurant. We had to ask for water 5 times. Everybody got their water just right after they ordered the food. The food was ok..... nothing special. My bf ordered beef and I ordered pomelo. My bf also ordered additional beef but the server gave us beef and pork and of course, they were charged on my bill. I didn't make big deal out of it because I wanted to try the pork as well. however, the water was served after almost finishing my hot spicy pot. They were not that busy. They give free dissert drink, but it was not served to us. is this restaurant against Korean or something? I've never seen a poor service restaurant like this. Yuk :( read more

Omg this place is so rude. The workers are so rude. I've never had the type of customer treatment like I've had at this location. I'm here to order my food and take it home & not even sit down to eat. The guy goes what do you want how can I help you. Gosh, I didn't know that's the way to speak to people especially a consumer that's ordering to go! Then he tells me it's going to take 30 minutes but he will Try to make it fast. Seriously? I tried to order over the phone but they couldn't even understand me so rude I will never stop by here and order here again. Waste of money. I'd rather drive to hacienda or Cerritos or Pasadena where you get your customer service for a 40$ dinner read more

Food is good. Service is terrible. Price is okay. Walk in at about 9PM on a Sunday night with a friend and the place is full except for one dirty table. They see us; it's hard to hide in one big, open room... and we're standing there. Table of four picks up and leaves. Still standing there. Another table of four picks up and leaves. Three dirty, empty tables, and we're still standing there. My friend is asking if we should go elsewhere. We ask cashier dude what's going on -- "just a few minutes." Someone comes out and takes stuff off the tables, but doesn't wipe them down. We've been standing there for like 10 minutes. One table eventually gets wiped down with an overly-wet towel, and we sit down. Table service is the equivalent of, "what do you want?" I had the spicy beef, and my friend had the lamb. Mine was great, and she liked hers too. Loved the tiny sauces at the bar. Drinks showed up about 10 minutes after the food. I had a pudding milk tea (nothing to write home about), and she had the honey lemonade (more like lemon flavored honey--ack!). Had to ask them twice for the extra beef that we ordered. Food is good. Service is terrible. Price is okay. read more

Always a wait here and service is meh... The seating is limited and it does take some serious work to track someone down to get our order taken. Then takes forever and a year to get food so by the time food is served, everyone is ravenously hungry. The flavor of the beef soup has never disappointed me! I like all the little items in the soup although sometimes they skimp on the meat. The music that plays at this location is SO weird. Inappropriate crude hip hop or untzy EDM music is blasted to a crowd of Arcadia moms and dads hahaha it's actually really hilarious to hear "My Anaconda don't want none unless you got buns hun!!!" and then look around to see people like my parents slurping their hot soup LOL. Free iced green or black tea with your order which is kinda nice. And your choice of rice or clear noodles with your soup. Usually get some dessert cleansing thing when you get your check also but didn't the last time we were there. read more

I like boiling point but this location has two problems. 1. Some of the food was either molded or rotted. Sometime is the tofu skin, this time was the I BP fish cake. It had a unusual horrible taste. 2. Portion is inconsistent. Sometimes it's normal, sometimes you get a lot less of something. For example; the clear noodle, you get a few broken pieces, almost look like its other people's left over. Normal days, you get a spoonful. I will update my review after they stop serving food with faulty taste. If ingredients are too old, pls just throw it. read more

I've never written a yelp review, simply because I haven't found anything significant enough to write a review about. But I suppose this boiling point is the winner! my party of four came around 9:45 & the wait honestly wasn't too bad. We were finally seated after maybe twenty minutes and everything was going fine. Service wasn't bad at all and the food came out quick as well. However, I'm actually not really writing a review in regards to the food or the service - both were average but always could be better. The only reason I'm writing this review is to complain about their cockroach problems. According to the reviews below, this isn't the first time but it should most definitely be the last. Halfway through my meal, a cockroach actually landed on my head. not crawling on the floor or poaching in my soup but actually fell on my head. And this cockroach, I swear, is the hulk of all cockroaches. I've had plenty of encounters with cockroaches and this one is definitely obese and probably feeding off of our hot pots. Seriously, this restaurant needs to do something about their bug problems before they open their doors to the public. And I'm positive there is more from where that cockroach came from. If you are brave enough to wander into this store, make sure you're not sitting under any vents or you might just get lucky. read more

My beef with this place is simple customer service. First i asked for a different kind of noodle due to an allergy but i was told no i cant change. Then because i ordered to go i was told i would have to pay .25 cents per ounce for hot sauce or other sauces. Wtf? How do you justify that when i eat in its free. Get your act together. Single star. Not happy. read more

This shit is f*cking ridiculous, we were there at 7:05 and waited until 8:24 to be seated... In the main while... This waitress seated two group of people who are friend of her that wasn't event on the list(how I know?? She was talking and laughing with them when she walk them in the store) ... when we ask her about this... She said they were here long before we came.. Then she just point a random name on the top of the list that has been crossed out long time ago.. Said that was the people she seated.. When we ask her when she's gonna call us... She gives us this attitude like I'm fucking tired, don't bother me... If you don't want to wait, jut leave.. If you want to enjoy your meal or eat at somewhere that makes you happy... DONT GO THERE!!!! read more

Don't bother coming. The people here have no idea the order they should be serving... Had us wait over and over and over for everything. So lame. Also they won't even adjust the ac even though it was actually freezing to the point where I could almost see my own breath. Won't be coming here again. read more

You can't really compare this to actual hot pot or shabu shabu because you do not cook the food yourself. There have been mix reviews on this one and to be quite honest, I had to go a couple of times to make my mind up before reviewing. I enjoy this place, period. The pot may seem small to some people, but for me, it's good enough. I am very full after I'm done eating. Between the bf and I we have gotten all their selections except for the last three, because those are the bigger and spicier pots. We don't add anything extra to our dish except for rice. Their spice level is impressive. Even their mild has a nice kick to it. Choose wisely! Beef, Fishball, and House are my faves. Their three sauces on the side are all pretty good to add to the meat. Let me know when you are there and i'll come visit you!!! read more

Honestly I couldn't tell you about the food, it might be great for all I know. But what I do know is that the service is horrible. I came in (party of 2) on a Wed at 9pm...not a particularly busy time. Several parties were finishing up by the time we walked in, so we just (mistakenly) assumed it would be a short wait. However, after standing there for 45 minutes, never being acknowledged, and with the empty tables just sitting there never having gotten cleared....we gave up and left. Honestly if you're feeling very hungry and not in a particularly patient mood, don't bother coming here. read more

5-Second Review: Kind of small, pretty good food, good portions, service needs help, funny typos, parking is a luck shot. 5-Minute Review: Kenny L tells me, ANDREW! YOU NEED TO GO TO BOILING POINT!! So I did. And at the end of the day, pretty much glad I did. Boiling Point is located in what I like to call 'Old Town Arcadia' with lots of little unique and interesting shops. And very limited parking. I lucked out with a person backing out of their spot right across the street from BP, or else I'd have to resort to parking in the neighboring streets and walking a little. Good luck to you when you're going. The 1st impression I had of this place is that it's pretty small. Didn't seem like it could service more than 50 people at once. The place gave off the impression that it's pretty clean. I showed up at 11:30a with a party of 7 adults and 2 kids and was seated quite promptly. I wish they had your traditional, conventional menus, but they must have been thinking 'outside the box' when designing their menus, as they had flippable tablets on tables for you to flip through and the 7 flavors of hot pot that they offer advertised on their wall. Since there were only 2 tablets for the 7 of us, it was annoying waiting my turn. Yet again, they really only have 7 options for what you can order in terms of 'food' food, so it was either wait your turn for the flip menu for details as to what's in your hot pot, or look at the big picture hanging on the wall. I got the lamb hot pot [which actually says 'Lamp' in the flip menus] and received more 'suan tsai' [pickled vegetables] than I did lamb. It was my stupid fault to leave the lamb in there for as long as I did because it ended up being tough. Oh well, lesson learned. The portioning was pretty good and I left with a satisfied full stomach. Others at the table all got the seafood and were generally happy with their selections. WARNING: Their beef, lamb, and house special pots come with 'pigs blood', so if you're wary of eating it, or flat out against it as my family is, it's something to consider and keep on the lookout for. The service was inexplicably slow. Seriously. It's called having pre-made pots and pouring broth, then putting it on a burner. I understand that even if it's not pre-made, 5 minutes tops. But 15 minutes? No reason. I don't understand why they're so slow in preparation. Also, only one server was really running the front side of the place, as 3 other 'workers' almost never made an appearance. There were some pretty frustrated customers as they all tried to flag down servers, but were promptly ignored. Still, the food's pretty good, and being a Chinese place, I'm no stranger to bad service. $8.99 for lunch that comes with a drink [green tea, black tea, or coke] and rice/vermicelli, and $9.99 for dinner without the drink. They had desserts, but I didn't bother ordering any. read more

I'm a hot pot virgin. My first thought upon entry is "It stinks like swamp ass in here." Must be the stinky (aka fermented) tofu... fuck it, I'm in. Maybe swamp ass tastes like pancakes. I ordered the Beef Hot Soup. I asked for it "medium spicy" and I can generally handle quite a bit of spice... it wasn't unbearable but I'd say it was more like "very spicy" which leads me to believe that their "very spicy" is only for people who like man vs food style challenges. I have no cussing idea what was in my hot pot because I am unfamiliar with hot pot. Despite the smell it was not nasty tasting at all (although it also did not taste like the aforementioned pancakes.) I'm pretty sure there was sliced beef, fermented tofu, enoki mushroom (I'm sure of this because I ordered an extra side of them,) Krab, corn, meatball, noodles, veggies/bok choy, and other items including some sort of fish cake with a pink skin, and something they called "tempura" so I have no idea what was actually in it but it was so delicious I will order a side of it next time. My soup came with rice, and the best tasting ice tea I've ever had. I ordered black tea but I think they brought me green tea... at any rate it was lightly sweetened and tasted like super strong jasmine. I would go back again just to get this. Another tasty item was the garlic soy dipping sauce which I poured into my hot pot and also used to dip my unidentifiable yet tasty food particles in. So my hot pot cherry is broken and I am intrigued. I will be back for more. I will also be back to try the taro snow flake ice because it sounds dreamy. I think next time I may try to sit outside away from the swamp. read more

I was gonna give this place a second chance after my last experience with horrible services. However, unless I am forced to, I will not come back anymore. I picked a curry hotpot, other than the vegetables having little bit of the curry flavor, the rest of the food was tasteless. About the service, the service is slow. I decided to walk up to the cashier and place an order for dine-in, and I still got ignored. In the end, it took us 5+ mins to catch the attention of one server and finally get the bill (while there are only 3 tables of customers) Will definitely not come back! And I wish I can rate zero star if I can. read more

First timer here! But I was disappointed because I was extremely excited to try out their macaroons but this location doesn't have any yet...So, I settled for the hot pot! Not that the macaroons were the only reason I came here...Anyways, I was originally planning on ordering their Taiwanese Hot Pot Soup, but that one only came in the most spicy flavored and we just couldn't handle all that hotness. Instead, we decided to try out there Thai hot pot soup which was fairly spicy even for their mild level of spiciness. The hot pot came with a lot of sides and because its a bit bigger than some of the other hot pots (#1 - #4 i think), our order was $15. Decent, but a little bit on the pricier side. We also decided to add extra sides to the soup because without them, it would not have been enough to fill up 2 people. Maybe one person, but definitely not two. Because its now fall and the weather is starting to cool down, I know I will be hitting up hot pot joints more often and Boiling Point is still on the list of to-go places. I also ordered the Passion Green Tea drink and that turned out to be sweet and satisfying. It went well with the soup. I was too full to try their shaved ice but their portions seemed to big since I was really full from all the soup already. I am going to the San Gabriel location next time and getting my macaroon on! read more

Boiling Point - Thai hot pot soup...spicy yet tasty! - Taiwanese Near Me - Arcadia, California

Sunday Night arrived at 6:15. I asked the worker how long was the was he said its about 30 to 45 minutes because there was about 4 parties ahead of us. After waiting about 20 minutes my friend and I got thirsty and I went to order us drinks first. I got a Honey Milk Tea and Green Milk Tea. I asked how long for the drinks the cashier told m about 5 minutes I told him my friend and I will be outside and he said he would bring it out for us. We got seated around 7:10 so the wait was almost an hour, the waitress came to take out right after we were seated, they don't have a wide selection of the menu so it was easy to order. After placing in our order she asked us what we would like to drink I told her I already order my drinks like 30-40 minutes ago. She ran to the back to talk to the supervisor and he came out and just looked at us and said whats the problem? I showed him my receipt and said he took my drink our 40 minutes ago and I never got it. He said "oh I forgot"....... No apology or anything. Terrible Service After placing our order it took about 30 more minutes for our food to come out. My friend and I both got the same thing #4 Beef Soup non spicy. It was nothing special, came with about 4-5 slices of beef, imitation crab, veggies, half a beef ball, vermicelli, rice, and a few other things. The one thing that was actually good was that they had their BBQ sauce. Very tasty After finishing our meal we asked for our Snow Cubes that we placed in when we order at the beginning. It was 5 cubes for about $3.50. We ordered 2 Strawberry, 2 Egg Pudding and 1 Matcha. The waitress came back to tell us that they ran out of Strawberry. Pretty ridiculous for they to run out, but we just told her to replace it for Matcha. The Egg Pudding Snow Cube was okay, just tasted like they threw in their Egg Pudding into the Freezer. The Matcha was slightly sweet and has a strong Matcha flavor, but a horribly bitter after taste. The seating is horrible, your literally sitting less than a foot away from the other tables, very cramped and crowded. It was uncomfortable to enjoy your meal, because you feel like your having your meal with strangers. You hear their conversation and they hear yours. I felt so uncomfortable. This location was definitely not worth the wait. I will not be returning to this location. The food was okay, and I like their sauce, but the service and environment was terrible. read more

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Being a local Arcadian, I've frequented this Boiling Point several times over the years and my opinion of Boiling Points isn't as good as it use to be. First of all the food is decent at best. The meat is not fresh. If you know anything about cooking and freezer burn, most of their meat has been stored in a freezer for who knows how long and dumped quickly into the soup when you order it without defrosting, causing the meat to be clumpy, dry and hard to pull apart. I'm not saying the food is BAD. It's decent, but not for the $11.99 for dinner and $10.99 for lunch. The drinks are good, but I wouldn't come here just for the drinks or even wait a hour for them. A meal for two with drinks quickly adds up to around $40. It really isn't worth the price for me. The Service I always have to wait anywhere between 30 minutes to an hour to eat here. 3 out of 5 times, my order was wrong and it took forever for them to fix the issue or even to flag down a waiter. Most of the time they forget the rice or noodles that come with the dish. As someone that wants to eat and leave in a timely fashion, this is not the ideal place for lunch or dinner. Ambience Loud pumping top 40 hits play constantly. My suspicion is that it's there to distract from the loud kitchen. Even so, it makes it incredibly hard to communicate with anyone. I like conversation with my friends during dinner, not yelling over music. The establishment is on the smaller size so I have to squeeze by other people enjoying their meals to get to and from my table. You'd think it would be easy to flag down a waiter, but that is not the case since they have tunnel vision and are constantly look down not up and around at who needs help. Parking The Boiling Point shares its parking with neighboring businesses. Depending on the time you go, it could be difficult finding parking. You might have to park a block or so down. Ending Thoughts It is unfortunate that this Boiling Point is one of the only hot pot places around Arcadia. Other than the one in Alhambra and the incredibly expensive other hot pot places in the mall or the pavilions plaza, this is one of the cheaper alternatives. Because of that, there will always be people coming here with a line out the door even though, the food is mediocre and not worth the wait. After all these years, I'm sorry to say that I've given Boiling Point enough of my money and I probably won't be coming back any time soon. read more

Really good food, love that your food is boiling, can turn it off and off, can ask for more broth, and little mini drinks they give at the end (: read more

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Good food, but HORRIBLE SERVICE!!! I mean bad bad. Takes 10 minute for these dumdums to realize you don't have menus. everything then comes, but no water. takes 10 minutes for that to come, when you're dying of thirst. I understand its busy, but if you improve on just a bit with customer service , maybe you'll get some good ratings. Most of the time, they are just busy talking to each other and not focusing on their customers. That is why only idiots work here. Im in love with the new pot flavors they have though! will be back, but definitely not for the service. read more

Again, another UNDER staffed place.. i know the wait was going to take awhile so i could bare the expectation.. arrived 7:00pm.. pretty cold outside... we were seated at 8:20pm... walked inside.. DAMN!!!! its colder inside than it is outside..... in recent times, some side dishes were reduced.. not in price.. in quantity.. price probably went up... so you pay more to get less... theres this server , male with glasses... his service was really bad.. he said yes to our request of adding more broth or re-lighting our fire.. at one point, he lit my pot and there was a piece of vegetable hanging over my pot,,... this fool lift and place my vegetable back into the pot with his dirty lighter... owners of these places need to do some real training.. this is even blow asian standards... and everyone knows asian places are bad already as far as service.. well, i know workers are understaffed, probably underpaid... perhaps a tight cheap boss who treat their workers like crap.. thats why they don't give a shit.. but do enough work to just get by... Boiling point almost got me into a Boiling point read more

"How do you compare a Hattori Hanzo sword? You compare it to every other Hanzo sword, and every other sword that has every been made." - Budd, Kill Bill 2 That is how you compare Boiling Points. You go to one, enjoy the great experience, go to another, enjoy the experience, and then be surprised by a 3rd and talk about the experience, and see the subtle differences. The Arcadia location, unfortunately, does not measure up to Irvine and Monterey Park locations. It's a smaller place, yes, but the staff acts like it is overworked, despite the same amount of people who work at the other locations. The staff scurries from table to table, trying to get people in and out of the restaurant as fast possible, unaware that they are neglecting golden rule #1. Take care of your sitting customers as you would yourselves. I had to stand up and walk towards the kitchen before someone came by to see what I needed. And no, I don't need more water... I need more fire for my pot. *You know who you are.* (Minds out of the GUTTER, kids!) As to the food that everyone is craving and daring freezing temperatures outside for... meh, not as good. The Thai pot was pretty bland in terms of the flavor, and the actual spice / chili I was able to try burned out a lot of the other sauces and flavors I was adding in. Which also means you could not really taste anything more in the Thai plate than something akin to moist plastic. (That includes the taste of shrimp and crab.) The Lamb pot my friend was willing to didn't impress me as much either. At one point she pulled up her chopsticks to show me a some sliced meat and asked me if this was the beef or lamb (as she had ordered a lamb pot)... you could not tell by site or smell... only by taste. At the other locations, you could definitely enjoy the rich aromas that would waft in from the steam over the boil and entice your taste buds of future delicacies. Here.. not so much. For the uninitiated, I do recommend the Boiling Point franchises. They are quite good. But do not begin to the Arcadia one, or you will be jaded. I hope that if I do come back in the future, I will have a better experience, since I live close by. I hope and pray I do..... read more

Tip: Slowest boiling point ever. Showed up at 11:23, waited around for ~20 min, at 11:40 we asked how long the wait would be, and they said another 20-30 min, but there was no one in front of us. That being said, even though the space is really small, I wish there was still a way to see on your ticket number or something about wait time before you're standing around just waiting for someone to call you. I had to go into the restaurant to find out, and the waitress was pretty abrupt. Anyways, food was the same as the San Gabriel branch, but the service wasn't great. I never got my water that I asked for...Overall, I'll prob stick to the SG branch for faster seating around lunch time. read more

Came to a boiling point once after vegas while I was sick and it was the most amazing thing ever. From that memory I've come back with my fiance and it was kind of disappointing. The smell from the burning gel was just overwhelming. OVERWHELMING. We sat down and ordered food immediately but it took FOREVER. How long does it take to put together a hot pot? Thought you just threw the ingredients in, no boiling necessary in the kitchen, cuz oh wait! that'll happen at the client's table! The food was meh, the service was meh and the best thing was their miso sauce. Overall, I just still can't get over the smell of the place, the artificial, burning, chemical smell that paralyzes your nose and tongue and sense of taste making all of this pointless. read more

Seems to be a very popular place that's serving huge pots of soup with your choice of all types of meats and veggies. Pretty tight quarters so if your a big person this would not be your spot. Overall a healthy place to eat with a good variety of what you can have. read more

Boiling Point - Taiwanese Near Me - Arcadia, California

Nice decor Food was okay. Worst of all was that I got a stomach ache 30 min later. The one on garvey was worst, found a insect inside the vegetables. This place should be closed down read more

Arrived here on a weekday around 1pm. Parking is relatively easy around this area of the neighborhood. The restaurant was still full at the time, so there was a short wait to get a table for two ready. On a nice summer's day, glad the place was AC'd. It's hot pot, but pre-made. As a result, it's not as fun (nor as efficient) as preparing the various ingredients on your own, but on the flip side, it's at an affordable cost. There are some customization as far as adding more items for an additional fee. In our case, we opted to add stinky tofu (or "fermented tofu" as listed on the menu). It's not fried, but boiled, so you don't get the same experience or flavor, and that's a shame. Ordered the broth served medium spicy, which hot level wasn't too bad, though I wished there was more flavor to it. Guess that's why they have a counter with 3 small pots of oils and hot sauce. The beef was indeed overcooked, so you might want to eat that right away. Service can be a bit off. I think they forgot we ordered the additional tofu, and had to call them over for the check. The hot pot comes with a free drink. No drink refills though. If you order a soda, they give you a cup of ice and a canned soda. I had the iced green tea, which is a tad sweet. It's an alternative if you want cheap hot pot. Otherwise, though it's probably worth it just to find a place where you can cook your own meat. read more

What the heck service!?! The wait is terrible. Service is slow. hotpot is a ripoff. My classmate works at the Hacienda Heights location and he admitted that they dump lots of veggies and hold back on the meats. Come here for the awesomely fresh shaved snow ice. It's magical. I love introducing it to people because you can see their mind being blow away. 6pm green tea shaved snow dessert here is the only way to do ;) read more

Boiling Point - This looks yummy! XD - Taiwanese Near Me - Arcadia, California

Ok. I swear, they've got some crack sprinkled on top of these hot pot soups. cause they got me coming back 2-3 days in a row. that says it all. if you haven't tried already..what are you waiting for.? you'll walk out of the restaurant HAPPY and SATISFIED every time. i share a bowl with my bf every time we eat, because 1 for me is too much.. the soup is amaaazing. it will fill you up. and it's not fattening ..lots of veggies mixed in. just a TON of sodium..which i absolutely love. read more

This is my favorite location. Somehow it's much better than the others. I always get the lamb hotpot . Super yumm. Sometimes the wait is a little long. Today I waited 30mins. Be careful of the spicy level of your soup. Good service . They also give stamp cards. Buy 10 soups get 1 free. For lunch they give you complimentary tea. You can choose from green or black. read more

Boiling Point - Lamb hotpot - Taiwanese Near Me - Arcadia, California

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