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    BoConcept - Boston

    4.3 (6 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - BoConcept - Boston

    Commercial interior design

    Home interior design

    Partial home interior design

    1 More Service

    Office interior design

    BoConcept - Boston Photos

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    7 years ago

    Professional service! From placing order until delivery. No compliant. They have the best Europe's design furniture in Boston.

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    Silky Way

    Silky Way

    (8 reviews)

    $$$$

    Chinatown

    This is an expansion of their Kneeland location. Located in the former restaurant supply location…read morethis spot seems to specialize more in antique and reproduction furnishings than the other shop. First off, they've really done a great job making the location look a lot better. The flooring is nice, they seem to have closed off the creepy staircase that led to the basement, and they've opened a nice little loft to house more of their items. I was struck by the "new" smell of the store. A welcome change from the stuffiness that came with the restaurant store. they also seem to let more light in which helps add an airy feeling. The furniture they have here ranges from 150+ year old vegetable chests to brand new standing writing desks and everything in between. There are some great Tibetan reproductions and what I can only assume were temple doors. Considering the size and age of many of these pieces the prices seemed very reasonable. They also have a nice selection of knick-knacks including these cool reproduction jewelery boxes with mirrors that flip out and brass locks. There are silk place mats, table runners, fountains, HUGE vases, urns, exquisite pottery, and many other things. The center of the store has a low set table where they invite you to experience Kung Fu tea. though I didn't partake the variety was impressive and the people sitting there seemed to be enjoying themselves. I did like the selection of teas and tea sets in the area and purchased a cute brewing tea mug as a gift. I also picked up a bag of rose petal tea to go along with. Both were sold at great prices. The staff is friendly and knowledgeable. One of the owners gave us a tour of the loft and explained the origin of many of the products. He is clearly very passionate about the shop and knows a lot about the items and their manufacturing. It added to the experience and certainly made the pieces seem that much more special. What a great little shop and a marked improvement over the last shop to be in this location.

    It's horrible but true. The very core of China Town is slowly rotting away and being infected but…read morestores that don't uphold the pillars of the community, Plastic, Bamboo, and Sketchy. Slowly stores that used to sell low cost items and wrap items in Chinese dailies are being replaced by places selling "quality" products. The restaurant supply store that was here previously was fantastic and somehow managed to hold out while the other stores were replaced. The new store is just random. A number of the items, from vanity screens to wooden chests are interesting but the entire location has an odd layout, pricing is well above a casual purchase and I can't for the life of be understand who they are trying to cater to. Perhaps with a bit of a rework of their inventory they could cater to a broader range of buyers but a Chinese furniture store doesn't seem to be a good fit for the location.

    Diseño

    Diseño

    (9 reviews)

    $$

    South End

    More like 3.5 stars, but I really wanted to like this place, so I'll be generous in my rating. The…read moreplace seemed more like a cluttered interior design office than a retail location. The merchandise was unique to a lot of other places, but seemed a bit repetitive: little gorgeous purple finger bowls and lots of animal-skin throws and rugs; plus all the nice but spendy furniture, and a listening station for CDs that reminded me of those Puttomayo CD stands you could find at the old Nature Company stores.

    After all I had read about Diseno, I was hoping for big things. Big things. Sadly, I was…read moredisappointed. I was looking forward to all kinds of goodies from South America, but the boutique fell a little short. Most of the store is filled with leather chairs and animal throws. Which is fine, if you're desperate to fill your home with either of those things. But I couldn't imagine buying cowskin (or whatever it was) to throw on my walls... The vases and other decor was pretty cool, but there just wasn't enough of that stuff for my liking. I'd had loved to see more rugs, but just not of the animal print kind. And I did like the shawls and some of the handbags, but my favorite was the music. Really cool tunes were playing and they have a great setup/listening station for those wishing to check out the other artists/cd's they have. Lastly, the location. Obviously they can't help it, but they're right across from the Pine Street Inn, which may hurt their customer flow. I'll definitely pop in there again, I'm always in that part of the South End, and I hope they vary their selection around a bit.

    Pompanoosuc Mills - Pompanoosuc Mills 4/2023

    Pompanoosuc Mills

    (10 reviews)

    $$$$

    Back Bay

    I had another great interaction with store manager, Cindy, who is an expert when it comes to…read morePompanoosuc Mills furniture. I can't imagine how many pieces of Pompanoosuc Mills furniture that we have, but it's a lot, some of the pieces as old as 15 years, and the style of the furniture seems to stay current (and not "age"), the quality of the furniture is superb, and the woods and finishes are quite spectacular. The majority of our furniture has been "customized" to our specifications, and we are very pleased with the process and outcomes. I would enthusiastically encourage you to visit a Pompanoosuc Mills showroom, and to buy their furniture. I imagine Pompanoosuc Mills furniture and service will satisfy the most discerning customers.

    I ordered furniture in August 2025 and paid for it in full -- only to learn seven and a half months…read morelater that the company wouldn't be fulfilling the order. In the process, Pompanoosuc Mills' owner seemed to show as little regard for a longterm employee as for me as a customer. To me, the company's self-professed promise was not kept: "... If you ever have a question or concern about your order, we're here to help--every step of the way." Few will want to hear the gory details, but here goes: When I needed some new stools, I saw a sample in the Copley showroom that was exactly what I was looking for; I ordered three stools in August 2025, paying in full. Erin, the Showroom Manager, told me that it might take 4 months or more to take delivery, which was OK with me. I asked if I'd be able to order a couple more in the future; she assured me 'they still make everything they've ever made', so it wouldn't be an issue. email from Erin on October 19, 2025: "A quick note to let you know your stools are in production. I will continue to follow the build and update you when they are near completion." email from Erin on 11/28/25: "The stools are currently in the assembly department - a fire at the mill set us back a bit. I will contact you again when I see they are near completion." (from Valley News coverage, the fire was October 13, before the first note). I asked Erin for an update 1/17/2026. Erin: "...I have been asking about their progress since then, most recently on the 8th of January. I have yet to get a response." By this time, I was beginning to hear there was a problem sourcing spindles for the stools, since their prior supplier was no longer making them. Not sure how that squares with the "in production" message from October and the "assembly dept" message from November, but it was evident that Erin was getting no better information than me. In the weeks that followed, there was a series of messages (generally with delayed responses from Erin) where there was an effort to get me to switch to a different style, or switch to a different wood. I returned to the showroom to consider, but neither would have matched anything in my house. email from Customer Service 3/5/26: Good news! Your Pompanoosuc Mills furniture order is ready for delivery. We have you on our white glove delivery schedule for 3/12/2026 between 12:00 PM - 3:00 I waited dutifully that day. In the late part of the delivery window I got a call from Erin: "Did they call you?" I said they had not. She said the stools on the truck were walnut, not the oak I had ordered. So...no stools for me. email from Pompy Customer Service on 3/26/26: "First, thank you so much for your recent order. We hope you love your new Pompanoosuc Mills furniture! To that end, we'd love your feedback. Our survey takes about 5 minutes. We'll ask about your experience in our showrooms, our website, your delivery, and your first couple of weeks living with your new Pompy furniture." Somewhat amazed by their poor record-keeping, I filled out the survey by saying I had not received anything yet and was still waiting. I forward the email to Erin saying it was further evidence of the company's dysfunction. Incidentally, my critical survey submission got nary a response. You would think somebody on the other end would have been embarrassed enough to reach out with an apology. email from Erin on 4/1/26: "I finally had a face to face with the owner after I sent this to him. He thought I said you would take the walnut stools. I reminded him I would ask you and you decided no after coming in to see what the walnut wood looked like. He has now definitively told me we will not get the parts for these stools because the people who made these in the past are no longer doing it. It would have been nice to know this last August......Apologies are hardly enough." I'm not in the furniture business, but I find it hard to believe there is no one they could find to sell them oak spindles to fulfill a properly placed and fully paid order. But it's more the careless attitude that is galling.

    BoConcept - Boston - furniture - Updated May 2026

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