We always see this place from the freeway, and stopped in when we jumped into a kitchen remodel…read more Very glad that we did! We spent quite a bit of time (over)analyzing the different cabinet lines (Ultracraft, Wellborn Forest) and it is clear that Boston Kitchen Design has only selected cabinet lines that they want to stand behind and have their name attached to. Nice displays (a variety of ages) for multiple cabinet lines. All of the staff is very welcoming and knowledgeable. We met with Mary Porzelt a few times. Mary is a pleasure to work with -- she is a very professional and experienced kitchen designer. She listened well, and I felt like she always shared her good design sense, but would be willing to do anything I wanted. I definitely would recommend Boston Kitchen Design to anybody looking for professional design services and quality cabinetry at reasonable prices.

We put in a new kitchen this summer and someone suggested we look at cabinets at Boston Kitchen…read moreDesign in Needham. I am happy to say that we absolutely made the right decision going here. Mary was extremely knowledgeable about cabinets but it was more than that. We explained our needs and she really "got it". She was a pleasure to work with. Our cabinets are beautiful. They arrived on time. The price we paid was the price quoted. I highly recommend Boston Kitchen Design.

This place feels more like a scam operation. We placed an order and paid in full in August. The…read moreowner came back more than 2 months later and said that the manufacturer passed on a 20% price increase that I would have to pay or they would refund my money. The sales people felt badly about the situation, but the owner would not consider absorbing any of the increase as "he was already losing money on it". I contacted the manufacturer who said that was not the case and referred me to another store out of state. That store charged me the same price I had originally paid.

As a former resident of Cambridge, used to l live around the corner from their showroom on Mass Ave…read more(in what we used to call, the furniture ghetto). Although there was stiff competition from many competing retailers: Crate & Barrel (former Design Research space), Heartwood, Bowl and Board, The Home Design Store, Dynasty Furniture, later BoConcept, etc., (no DWR at that time), City Schemes consistently had the most practical, stylish, and accessible selections. Over the years, I had bought a desk, dining table, bed, and night tables, and was always fully satisfied with all aspects of the purchase. I've since moved to Brookline. The Italian Stefano Cavazzana platform bed I bought in 2008, somehow the metal frame warped, due probably to excess or uneven weight/stress. At first I despaired to be able to replace it, since I love the bed, so before doing any kind of internet search I contacted the Sales Dept at City Schemes...long story short about 2 months later and for $250 delivered and tipped, I have an exact replacement frame!! The store keeps immaculate records of all sales, I did have my original receipt as well, but in my mind it was a long shot this was ever going to work out, and that it did so, and so perfectly, is a commendation to this store and the way they stand behind their products. I would have HATED to through the hassle of needing a new bed, or searching for hours and hours to find the correct replacement platform if I even could have?? Thank you Joanne and everyone involved. Happy Xmas!

BUYER BEWARE!!! Lies, non-existent customer service, missed delivery dates, zero communication, and…read moreconstant excuses. I waited months for a furniture purchase while delivery dates were missed multiple times, with delays disclosed only after I repeatedly chased the store for updates. There was zero proactive communication throughout the process. I've had the great misfortune and displeasure of having to deal with Anthony Goode, one of the proprietors. He needs to get a serious lesson in customer service and hospitality or get out of the retail business. After the second missed delivery, he was unapologetic, deflected responsibility, and refused to provide a guaranteed delivery date. When asked to put everything in writing--including delivery commitments or compensation--he insisted on phone calls only, an apparent attempt to avoid a written record. After extensive back-and-forth and continued refusal to provide basic accountability or a firm delivery date, I was forced to cancel the order. Despite this, the business has refused to issue a refund of my 50% deposit. This is an unscrupulous and deceptive business operation that avoids transparency and accountability at every turn. Save yourself the time, stress, and money--do not shop here. Buyer beware!!!

Just want to give a huge positive shout out to Nathan at BoConcept in Boston…read more I visited my son in Boston and found the store on a whim. Nathan was completely gracious and very experienced with the creative and sales process. I returned to Atlanta to share some thoughts about a sectional sofa that I saw while in Boston. Later in the week Nathan remembered me and was so helpful during the long distance purchase process. Cudos to Nathan...cant wait until the new piece is deliveded. Michel

Worked with Bob, Michelle and team recently on an 18 month project to remodel upstairs and then…read morekitchen and deck. They are great to work with, very clear communication, very accessible and responsive, and best of all very creative on executive our high level architect plan. Happy to chat to anyone who would like to discuss our experience.

I chose Boston Green Renovations for my kitchen project based on a recommendation from one of their…read moreprior clients. They are a great team. Michelle paid attention to every single detail of the project. She helped me pick everything from the cabinets to the countertops, backsplash, faucet to the paint and more and all according to my budget. Michelle is extremely professional all the while being a kind, nice and sincere person. Albert and his crew were very respectful and completed the job with as little disruption as possible for a project of that type. Bob kept me informed every step of the way. I would recommend them for any home improvement project.

The people from Kitchen Tune Up just finished a complete refacing of all of my kitchen cabinets…read more They did a spectacular job. No detail was too small for their attention. They did all of this In five days. The place is totally transformed. I cannot recommend them enough. See the before (wood) and after pictures of my breakfast bar.

Our new kitchen cabinets look terrific, and we appreciate the fine work everyone did. We enjoyed…read moreworking with Mike and Allen to review options and set up the project, and the installers were very responsive to our questions and requests. We found the overall process, from first meeting Allen to go over possibilities and options, to the cleanup, to be very well-organized, timely, and responsive. We also appreciated that the company owner was in touch with us at the key points and that everyone responded to questions and concerns so promptly and professionally. This company is a fine operation!

How lucky are we to have this fabulous family owned business near our home!…read moreOur first project with them was to recover all our dining room chairs. We brought photos of the room, the rug, etc...and they were so helpful in choosing a fabric that brightened up the room! Our second recent project was an 1800's Victorian Corner Chair that was in the attic for years. I emailed Barry photos and he emailed right back with suggestions (to not refinish the wood as to keep the original patina) and a quote. We brought in the chair and Toni brought out various samples to choose from. The orignial silk was a teal/blue and she assisted us in finding a beautiful fabric. The chair was polished and looks just gorgeous. This family has the knowledge, the eye and the professionalism you need! And they are very responsive and super friendly. Before and after photos of both projects are below. BTW the photos don't do them justice. We are anticipating another project...soon! Thank you to Barry, Toni and the entire family!

Toni is absolutely amazing! She gave us a very good estimate and did the chair for that price and…read moreactually had the chair done before Thanksgiving!! Her shop has tons of beautiful fabric to choose from and we are planning to bring some more furniture back in the new year. I would absolutely recommend this shop!!!

I cannot recommend Anderson & McQuaid Co, Inc. highly enough! They have an incredible selection of…read morehardwood moldings with every profile imaginable. I've purchased crown moldings and door casings here, and the quality is always top-notch. What really sets them apart, though, is the customer service. I worked with Bob, who was a lifesaver. He helped me select the perfect profile for my project and expertly calculated exactly how much material I needed. To top it off, he had an associate cut the long pieces so they would fit safely in my car, while carefully ensuring the lengths I actually needed for the installation remained intact. Truly an excellent experience from start to finish--I will definitely be back for my next project!

They had the wood that I couldn't find! What an interesting place! So much cool wood! Next time I…read morewon't go 20 min before closing do I can really look around. The wood I bought (maple 1-3/4 x 1/3/4 ) was great quality.

We have been using this place for years. Everyone has been super friendly and knowledgeable when we…read morehave come in to donate or to shop. We have gotten some seriously great deals.

I have been a member of the COOP since 1984 and have relied on it for materials to maintain my…read moreproperties in Mission Hill since moving here in 1987. I served on it board for several years. Yesterday I went to purchase a piece of window glass approximately 22" x 30" and was charged $82.88, including tax. I called today and asked if there had been a pricing error and Greg informed me there had been no error. I told him I thought the nearly 6X cost compared to Lowe's was a steep charge to support a local enterprise like the Coop and he sharply responded that I should shop at Lowes. Well if that overcharging rate persists and is similar across the line of products sold there, one should not be surprised to learn the Coop is shutting down glass sales and other items are surely to follow. A snarky response from Greg compounds the issue with trying to support this enterprise. OTB