I bought a Rohl traditional spa shower set from splash, approximately 18 years ago. 2 parts…read morerecently broke ( I assume from some water corrosion over the years) I sent Tamara a pic of the 2 parts on Monday of this week. I received a call today from Tamara saying they are covered by warrantee, and the are arriving by fedex tomorrow ..SPECIAL SHOUT OUT TO SPLASH, TAMARA. AND ROHL. This type of service is amazing and rarely to be found. I am beyond impressed!!! BTW this showers set also got heavy usage from my 3 kids ( they are all out of the house now) for many years...they preferred the parents bath with the fancy Rohl fixture rather than the one that was in their bath! THANK YOU SPLASH!!!!

Terrible customer service from a phone system that doesn't list employees to no call backs to poor…read morequality control. Sales was incompetent and unprofessional ordering mis-matched parts and forgetting required pieces. I would never shop here again!

They have a really lovely showroom and the staff is very helpful. This can be a tough parking lot,…read morebut there is dedicated parking for the showroom. I am an interior designer and my sales person is Kim Lyons. She consistently goes out of her way to help out and is very responsive. But I have talked with many of the sales people and they are all pleasant and helpful. I highly recommend using them for any plumbing fixtures you need in your home.

We went to Frank Webb Home in Needham having previously shopped there for other reno products. We…read morehad the pleasure of working with sales person Elizabeth Dankaro. Elizabeth managed that fine balance of being available to answer questions while allowing us space to explore the store alone, not feeling like we are being followed around. We were so happy with our shopping experience that we purchased everything we needed, deciding to not go to other stores first. The Needham store sales people are exceptional, especially Elizabeth Dankaro. Thank you for a great experience!

I cannot speak more highly of Mr. Eric Zhang and his team for a bathroom renovation. I would rank…read morethem more than 5 Stars if I could. Quite simply, they are the best. They gut renovated both of our bathrooms, which was no easy task considering the overall age of our house, size of our bathroom, and required customization. They are incredibly hard working and always checked with us about our needs during the construction period. We feel very fortunate that we hired them. The quality of work in our bathrooms is top notch. Their ability to proceed with care, efficiency, problem-solve, communicate, and their attention to detail is outstanding. We feel like we had so many tall requests for this project and they delivered on all of them.

We asked Eric to remodel our upstairs bathroom. He and his assistant were always on-time during the…read moreprocess; he always communicated well with us about the project; they did a thorough job and turned our old outdated bathroom into a clean, modern bath that our son says looks like the bathroom in a hotel. The cost was reasonable, and we really like the fact that Eric, the "boss," was always there in person. They did a professional job, and we'd recommend them to anyone!

We always see this place from the freeway, and stopped in when we jumped into a kitchen remodel…read more Very glad that we did! We spent quite a bit of time (over)analyzing the different cabinet lines (Ultracraft, Wellborn Forest) and it is clear that Boston Kitchen Design has only selected cabinet lines that they want to stand behind and have their name attached to. Nice displays (a variety of ages) for multiple cabinet lines. All of the staff is very welcoming and knowledgeable. We met with Mary Porzelt a few times. Mary is a pleasure to work with -- she is a very professional and experienced kitchen designer. She listened well, and I felt like she always shared her good design sense, but would be willing to do anything I wanted. I definitely would recommend Boston Kitchen Design to anybody looking for professional design services and quality cabinetry at reasonable prices.

We put in a new kitchen this summer and someone suggested we look at cabinets at Boston Kitchen…read moreDesign in Needham. I am happy to say that we absolutely made the right decision going here. Mary was extremely knowledgeable about cabinets but it was more than that. We explained our needs and she really "got it". She was a pleasure to work with. Our cabinets are beautiful. They arrived on time. The price we paid was the price quoted. I highly recommend Boston Kitchen Design.

Really great customer service. They sell the most amazing home and bathroom products. They sell…read moreabsolute top quality, premium, and beautiful home furnishing products. We bought a heated toilet from them and shower steamer. The quality is THE best here. The staff is also so great. I have a bunch of questions after I made my purchase and they were so kind and accommodating, it's rare you find your salesperson to be so nice and helpful long after your purchase. I would definitely coke back here

I cannot say enough great things about Brian Poolman at Ferguson. I recently tackled a major…read moreproject--remodeling three bathrooms simultaneously--and Brian was my absolute lifeline throughout the process. Managing the fixtures, hardware, and technical specs for three different rooms is no small feat, but Brian made it look easy. He was incredibly organized, ensuring that every valve, trim kit, and faucet was accounted for. He has an encyclopedic knowledge of the products and offered invaluable advice on both style and functionality that I never would have thought of on my own. If you are doing a home renovation, do yourself a favor and work with Brian. His professionalism, patience, and attention to detail turned a potentially stressful project into a total success. Five stars! Lynne S

We couldn't have asked for a better contractor and crew! They truly brought our vision to life,…read moreeven when some of our ideas were a little unconventional. Instead of telling us what couldn't be done, they always found a way to make it happen. He made us feel like family throughout the entire process. His team was always on time, professional, respectful, and clean. You can tell they genuinely care about their work and about making their clients happy. We absolutely LOVE the finished result. Truly the best experience from start to finish -- we would recommend them without hesitation!

I will be brief: Arik and his team were the best! They came on time every day, worked very hard and…read morewith quality, finished exactly in the time frame proposed (a first in my experience), and cleaned up every day. The proposal was very fair and their work was impeccable. No shortcuts. But more than all the above, Arik made great recommendations and provided consultation that made the project even better. His integrity was outstanding and his approach was as if he was doing the work for his own family. He was always respectful. I could not recommend his work more highly. I am only afraid that this recommendation might make him too busy for further work I may need.

Our new kitchen cabinets look terrific, and we appreciate the fine work everyone did. We enjoyed…read moreworking with Mike and Allen to review options and set up the project, and the installers were very responsive to our questions and requests. We found the overall process, from first meeting Allen to go over possibilities and options, to the cleanup, to be very well-organized, timely, and responsive. We also appreciated that the company owner was in touch with us at the key points and that everyone responded to questions and concerns so promptly and professionally. This company is a fine operation!

The people from Kitchen Tune Up just finished a complete refacing of all of my kitchen cabinets…read more They did a spectacular job. No detail was too small for their attention. They did all of this In five days. The place is totally transformed. I cannot recommend them enough. See the before (wood) and after pictures of my breakfast bar.

!!!!!!!!! Kitchen supplies as far as the eye can see! Mason jars, bowls, squeeze-y bottles! Ice…read morecream makers! Dishware! I have only been here once, but when I walked in, I knew immediately that my wallet would be in trouble if I perused for too long. Got some squeeze-y bottles for dispensing my hot sauce, mason jars for packaging it, and I think I got a couple other things that I forget now. But boy oh boy, this place rocks. They have so many alluring glass bottles and jars that I want to buy. And it's also really crammed with stuff but in a huge space and people will leave you alone and you can walk around looking at everything and do your own thing. That was a run on sentence, but China Fair makes me so excited that my punctuation goes out the window! Love this place!

Price conscious tableware and party supplies. Good service. The place needs a dusting but otherwise…read moreit's great

Norfolk Kitchen and Bath just finished a major renovation of our primary bathroom and we couldn't…read morebe happier. Their designer (Tong) helped us with a plan to combine two small awkward rooms into one bathroom and worked within our budget to give us a much more functional space. Work started as scheduled with Steven as our PM and he kept us well informed along the way, handling any issues as they arose and minimizing disruption to the rest of the house. The NKB carpenters (Michael and Jorel) were excellent and kept things moving onsite along with some great subcontractors for plumbing, electrical and tile that Steven aggressively coordinated to ensure the project progressed quickly. The end result was better than we hoped and we only had one small change order for a late change we made to the plan. We truly appreciated the professionalism and flexibility of the whole NKB team from the design process with Tong through final payment with Adelya in Finance. They kept us on schedule and on budget with no surprises. We now have a beautiful bathroom that we will enjoy for years to come!

I worked with Richard and he was amazing! The cabinets are very high quality and he gave me VIP…read moreservice. Highly recommend!

We could not be happier with our experience working with Wayland Kitchens on our remodel. The team…read morewas friendly, knowledgeable, and incredibly easy to work with throughout the process. Their patience, time, and attention to detail helped us design a kitchen that feels truly perfect for our home. The quality of the cabinetry exceeded our expectations, and the value for the level of craftsmanship was outstanding. We highly recommend Wayland Kitchens to anyone considering new cabinets.

We had a wonderful experience with Wayland Kitchens from beginning to end. Noff was extremely…read moreknowledgeable about kitchen design and guided us through various layout options, styles, and finishes. He was patient, approachable, and always willing to answer our questions. The final design turned out beautifully, and we couldn't be happier with our kitchen. We would highly recommend Wayland Kitchens and working with Noff.