The best place to buy bath and kitchen products! Highly recommended for anyone looking to buy…read morequality products.

very upset the girl was helpful helping me choose the right items over a thousand dollars she said…read moreit would get at their shipping place pick up in one week i was excited because we are seniors and had no showers we remodelEd anyway they did not follow up I kept calling they said they would check it out it 4 weeks because it was sitting in their shipping room in Watertown meanwhile I lost my Plummer took other jobs , I asked that this was their fault and they should find me a Plummer and have it installed to compensate for their mistake the manager said go to Angie list ever apologized or talk to me . this is not good business manners. we are seniors and couldn't take a shower for 4 weeks at our home we had to go to my daughters house which is not close. they should of followed up they blame it on the computer. they certainly take your money first then they don't care

My experience could not have been better. Chris Sawicki knows his product backwards and forwards. I…read moreoutfitted a bathroom, he knew the ins and outs of each product and saved me lots of time by guiding me through the selections easily. He worked with me to find exactly the look I was seeking, and handled a few changes for me as well. Chris also worked directly with my contractor for final numbers and delivery details, all the while keeping me informed. This exceeded any of my expectations. Their product line is top notch, and pricing extremely fair. Make an appointment so that your sales person can reserve the time needed to work with you, Monique's is not a big box store with run of the mill items and sales people wandering about (if you can find them) with limited product knowledge. Everyone I met there was professional and very knowledgeable. It was a joy to shop at Monique's. I'll be back and will recommend anyone I know to Chris at Monique's. Thanks for being the best part of my bathroom renovation! Paul

Moniques has a good selection and decent prices but once the order is complete the assistance is…read moreterrible. Hassan happily took our order but when certain items were back ordered or defective, he would not return calls/emails. We finally got some help from Derek. Do not use Hassan!

Really great customer service. They sell the most amazing home and bathroom products. They sell…read moreabsolute top quality, premium, and beautiful home furnishing products. We bought a heated toilet from them and shower steamer. The quality is THE best here. The staff is also so great. I have a bunch of questions after I made my purchase and they were so kind and accommodating, it's rare you find your salesperson to be so nice and helpful long after your purchase. I would definitely coke back here

I cannot say enough great things about Brian Poolman at Ferguson. I recently tackled a major…read moreproject--remodeling three bathrooms simultaneously--and Brian was my absolute lifeline throughout the process. Managing the fixtures, hardware, and technical specs for three different rooms is no small feat, but Brian made it look easy. He was incredibly organized, ensuring that every valve, trim kit, and faucet was accounted for. He has an encyclopedic knowledge of the products and offered invaluable advice on both style and functionality that I never would have thought of on my own. If you are doing a home renovation, do yourself a favor and work with Brian. His professionalism, patience, and attention to detail turned a potentially stressful project into a total success. Five stars! Lynne S

I bought a Rohl traditional spa shower set from splash, approximately 18 years ago. 2 parts…read morerecently broke ( I assume from some water corrosion over the years) I sent Tamara a pic of the 2 parts on Monday of this week. I received a call today from Tamara saying they are covered by warrantee, and the are arriving by fedex tomorrow ..SPECIAL SHOUT OUT TO SPLASH, TAMARA. AND ROHL. This type of service is amazing and rarely to be found. I am beyond impressed!!! BTW this showers set also got heavy usage from my 3 kids ( they are all out of the house now) for many years...they preferred the parents bath with the fancy Rohl fixture rather than the one that was in their bath! THANK YOU SPLASH!!!!

Terrible customer service from a phone system that doesn't list employees to no call backs to poor…read morequality control. Sales was incompetent and unprofessional ordering mis-matched parts and forgetting required pieces. I would never shop here again!

As a professional tile installer I was estatic about this store coming to Waltham. I went there the…read morefirst week it opened to look around. Saw a lot of nice tile and noticed that they even carry tools and other supplies needed to install tile. The most recent visit will probably be last time I will visit this store. This was the second time I was not able to get the item I was looking for. One might think that a simple hole saw for a standard shower diverter valve would be available, but no. They carry some other sizes that no one uses so they probably think the market for hole saws is not profitable. Well if you don't carry the size that people use, it won't be profitable. Great for a homeowners who just want to look at tile. But for a professional installer they just don't work. Anyway they can run their business their own way and I wish them luck.

I wanted to like this store and their products but if it seems too good to be true, it probably is…read more After bringing home 24 boxes of Optimax LVP, I was watching installation videos and came across the scathing reviews for the product on the houzz site (my fault for not researching first). When I brought it back, they wouldn't take back two of the boxes because they were opened on the end and the manager showed no empathy or customer service skills - just shrugged his shoulders and walked away. I'm no stranger to big box stores or DIY, but this interaction was very disappointing.

Designworks Company has given us outstanding service and finished products. We are customizing and…read moreupdating our condo. Designworks gave us a sparkling new hardwood floor and cushiony top-of-the line carpeting on the 2nd floor for the first job. Paul came highly recommended by friends and quite frankly when you see his work it sells itself. We went with them even though the estimate was higher than another contractor because this company bases their estimates off the costs of the highest priced supplies. The real cost depends on the quality of product you choose to have installed. So these estimates are truely accurate if you want the best product in your property investment. Given the amount of stress I was under due to planning our wedding in 3 months, moving and changing employers, working with Designworks was a stress relief. When the work was complete my house was sparkling. They vacuumed the entire house, no foot prints, saw dust or any trace of their presence was left behind! They handled demolition, moving heavy appliances out of the kitchen and recommended tiling for the entryways to preserve the life of the wood. Being a new homeowner I was so thankful for Paul's knowledge. He clearly communicated all costs and any decisions we had to make. We just hired Designworks to update our bathroom venthilation system and toilets this past April,2012. Again, so happy with the work. For all our future home improvement and customizations, I know where I'm taking my business.

We used Paul at DesignWorks Company for two smaller jobs at our house, and we could not be more…read morepleased with the attention to detail, communication, and overall quality of work. We struggled for over a year to find someone to help us retro-fit our lower cabinet and counter top for a new cook top. Then we found Paul! He made sure to present us with the best possible options and then executed it wonderfully. When I decided I needed doors for my office, Paul was the first person I thought of because I wanted the job done right and to look great. I am so happy with the outcome. I highly recommend him!

Used Mickey and company to supply my tile while I was building a teensy 2nd bath in my condo. Of…read morecourse, I'm a little biased since it was my contractor who recommended him in the first place, but I definitely appreciated the service and attention to detail. Of course, I did my due diligence by shopping around all the tile stores in the area (Roma Tile, Tile Showcase, United Tile, etc etc). Mickey matched my prices and worked directly with my contractor to arrange pickup and delivery. Not really a budget experience (hence that elusive 5th star), but I felt good knowing the job was getting done right, at a comparable and reasonable price.

I have worked with Watertown Tile for over 8 years. It would be impossible to say enough things…read moreabout Mickey and his team. With one project, some tile was delayed and Mickey rode all the way to the Cape to deliver the materials in time for the contractors. Another time, I made the mistake of ordering some marble that picked up stains too quickly. Mickey sent people to my home--above and beyond what was expected--to help me with this matter. He is a first class guy and owns a tile store that provides reasonable prices for good products.

Everyone at Kitchen Outfitter's is personable, welcoming, helpful, professional, and knowledgeable…read moreabout their products. They take customer feedback and product reviews into consideration when deciding which brands to carry. There's very little that they don't have (or have access to), from fun gadgets to major cookware. Are there items that can be purchased for less at Amazon or TJ Maxx? Of course, but, supporting and shopping local businesses is important to us.

The Very Best has-everything-for-your kitchen store (even…read moreif you haven't thought of that one item!) in MetroWest Massachusetts Willa & her staff are fantastically helpful, knowledgeable, cheerful, courteous & patient! If they don't have it, they will try their best to order it!! Go‼ You will not rue the drive!

I highly recommend Local Root for knife sharpening. I have been using LR for years and always the…read moreresults are amazing (and extremely prompt in timing, etc.). Pricing is fair and reasonable. LR's set up for appointments, drop off and pick up (and paying) likewise is incredibly user friendly and easy (trust me the easy statement is very important for me given the difficulty some places are with using their web sites, etc.). My knives have lasted years and will last longer. Again, I would highly recommend Local Root for your knife care.

Awesome service and easy to schedule! My knives have a new life now after being neglected for…read more10+years.

I cannot speak more highly of Mr. Eric Zhang and his team for a bathroom renovation. I would rank…read morethem more than 5 Stars if I could. Quite simply, they are the best. They gut renovated both of our bathrooms, which was no easy task considering the overall age of our house, size of our bathroom, and required customization. They are incredibly hard working and always checked with us about our needs during the construction period. We feel very fortunate that we hired them. The quality of work in our bathrooms is top notch. Their ability to proceed with care, efficiency, problem-solve, communicate, and their attention to detail is outstanding. We feel like we had so many tall requests for this project and they delivered on all of them.

We asked Eric to remodel our upstairs bathroom. He and his assistant were always on-time during the…read moreprocess; he always communicated well with us about the project; they did a thorough job and turned our old outdated bathroom into a clean, modern bath that our son says looks like the bathroom in a hotel. The cost was reasonable, and we really like the fact that Eric, the "boss," was always there in person. They did a professional job, and we'd recommend them to anyone!