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    Designworks Company

    5.0 (6 reviews)
    Open 7:00 am - 5:00 pm

    Services - Designworks Company

    Kitchen remodeling

    Remodeling

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    7 months ago

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    6 years ago

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    14 years ago

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    Watch City Kitchens

    Watch City Kitchens

    (7 reviews)

    $$

    Just used Watch City Kitchen and LeBlanc Contracting to redo our kitchen. Anna and later Rebecca…read morewere very helpful in creating the design. They understood what we wanted and suggested design that would work well. They assisted in choosing cabinetry, flooring and counter tops that all worked well together. Tom came originally to scope out the construction details and what would need to be done ex. vent for stove through attic, sub panel for electric system. Once the construction started Eric was the lead carpenter. He supervised the whole project. He was great. He kept us informed about what was happening when. He also introduced us to each of the sub contractors who came to do work. All were pleasant and professional. They put protective coverings on floors and doorways to limit dust. At the end of each day they cleaned up and vacuumed the work area. When one of the cabinet doors came in the wrong size, there was no question about replacing it. One thing I really appreciated was that construction did not start until they had received all of the cabinets, flooring, countertop etc so work went smoothly and was completed without delays.

    I am so pleased with the work of Watch City Kitchens and their contracting partner, LeBlanc…read moreContracting. We had them install a new kitchen island and re-do our backsplash. We worked with Alyssa to help design everything, something she has great skill and a true eye for detail. She didn't try to push products or oversell us. If anything, she provided some suggestions on how to lower cost (used remnants for the quartz countertop; suggested comparing costs to Home Depot). Once the design was finalized, I was extremely impressed with Eric, the contractor who installed the island himself and oversaw the other contractors. He was excellent communicating with me each and every day. He noticed some inconsistencies in the wood on the cabinet doors of the island and immediately ordered new one (he still installed the original and came a few days later with the new doors). Everything was just so professional. I haven't had too many experiences with contractors in the past, but every one I (and my family, for that matter) have had for the most part have been negative. The project doesn't start on time, finish on time, guys no-show for no apparent reason, etc. This was the opposite. Watch City had the chance to move up the timeline, which fit into my schedule. As a result, the project was done a week early. If you're looking to do any sort of work on your kitchen, definitely give Watch City a look.

    Floor & Decor

    Floor & Decor

    (6 reviews)

    As a professional tile installer I was estatic about this store coming to Waltham. I went there the…read morefirst week it opened to look around. Saw a lot of nice tile and noticed that they even carry tools and other supplies needed to install tile. The most recent visit will probably be last time I will visit this store. This was the second time I was not able to get the item I was looking for. One might think that a simple hole saw for a standard shower diverter valve would be available, but no. They carry some other sizes that no one uses so they probably think the market for hole saws is not profitable. Well if you don't carry the size that people use, it won't be profitable. Great for a homeowners who just want to look at tile. But for a professional installer they just don't work. Anyway they can run their business their own way and I wish them luck.

    I wanted to like this store and their products but if it seems too good to be true, it probably is…read more After bringing home 24 boxes of Optimax LVP, I was watching installation videos and came across the scathing reviews for the product on the houzz site (my fault for not researching first). When I brought it back, they wouldn't take back two of the boxes because they were opened on the end and the manager showed no empathy or customer service skills - just shrugged his shoulders and walked away. I'm no stranger to big box stores or DIY, but this interaction was very disappointing.

    Watertown Tile & Marble Design

    Watertown Tile & Marble Design

    (28 reviews)

    $$

    I have worked with Watertown Tile for over 8 years. It would be impossible to say enough things…read moreabout Mickey and his team. With one project, some tile was delayed and Mickey rode all the way to the Cape to deliver the materials in time for the contractors. Another time, I made the mistake of ordering some marble that picked up stains too quickly. Mickey sent people to my home--above and beyond what was expected--to help me with this matter. He is a first class guy and owns a tile store that provides reasonable prices for good products.

    We had worked with Watertown tile years ago when we re-did our downstairs and had had a great…read moreexperience. I was excited to work with them again on a much larger project--a kitchen and a bathroom. We visited the showroom and were given a list of stone yards to visit. We picked out a few slabs for quotes and emailed them to Nauhana along with our kitchen plans. I got an email back saying "we'll be in touch soon!" A week goes by and I don't hear anything, so I call. I speak to someone else on the phone who says "not sure why she didn't get back to you but I'll take a look at this and email you tonight." Things happen, I understand that. But then I don't hear anything. That was on June 7th, almost two weeks ago. I've received nothing. No follow up, nothing. Two different employees ghosted me. Even if they didn't want to take on my project, they could have at least told me. They delayed us. Serves us right for not shopping around more. And then I just received a generic follow up email, obviously from some bot or something. It irked me but made me laugh more than anything. "Perfect!" WTF? It also reminded me to write this review, so thanks.

    Designworks Company - contractors - Updated May 2026

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