Customer service was awful. We set up an appointment, and the girl working there told us to "just…read morelook around." Then when we needed her, she announced she was going to the bathroom and disappeared for 15 minutes. Came back and wasn't helpful or personable at all. We decided to go to a store in Waltham and got great customer service and all our needs met there.

The store has a great selection of samples to see and try and Christine and Patrick were super…read morehelpful and knowledgeable about the products and how to style. They helped me navigate all options and bring various pieces from different collections together to have a complete look. Great experience! Thank you!

Worked with Jesus in picking out the tiles for our bathroom renovation. He was very easy going and…read morebrought a fun atmosphere to the shopping experience. He didn't mind running around and pairing tiles for us. Very knowledgeable on all the products there and is willing to help in any way possible. Quotes are provided in a PDF and sent via email. Liz Klar is another very well mannered and helpful associate there. On the day Jesus was not available, she stepped in with no hesitation to assist us with all our needs. She is very well versed on all the products in the showroom and very quick to act. When you ask for a quote or any questions during your time there, she will send an email on the spot and also include any additional information that you may have discussed during your visit there. She is very detailed and an extreme pleasure to work with as well. Showroom is well lit and tastefully put together. Gives you some really solid ideas for renovations. Plenty of floor models for inspiration and product viewing. They have a wide range of sample products in the back of actual size which makes it easy for pairing different tile patterns and designs. Overall, great experience and completed my purchase with him. He goes the extra mile to really make the experience as easy for the customer. We spent four hours there and he was helping us the entire time. I will provide an additional review once I receive the shipment. Please note the below for expectations for Porcelonosa There is no free shipping. Any shipping is a minimum cost of $125 because they deliver by the pallet and no other way. Each pallet can hold up to 2,000 lbs. Another option is driving up to New Jersey Warehouse to pick up the items on your own to avoid the $125 shipping fee. I would only suggest this if it's a few items. Vanity and tile material are suggested to be shipped on two different pallets, so please be mindful that your cost will be $250 for shipping. Their reasoning is the vanity will be easily damaged if they are fitted on the same pallet. When putting your order together, be sure to include the cost of ordering extra material. Special orders take time to be shipped from Spain to USA, and will not be available for pick up or delivery for an estimated 5-7 weeks. This will put some serious delays on your renovation project. They do not have an products for sale at the showroom locations. They all come from their warehouse in New Jersey. Curbside delivery is the only availability. If you live in an apartment building, they will NOT bring the material up to your unit. Please be sure to schedule the delivery date to a day when your contractor is available to move the material up on your behalf.

So product is nice looking I'll give them that! Issue is they have terrible customer service and…read moreshipping issues. If you have a deadline for your project don't get your stuff here. We had two major issues. 1) they charged us for shipping twice bc all items were ready but one and If you break up the shipping you pay twice. That second shipping was supposed to come on a specific day and time so hired contractor to come that day and they cancelled it saying "the truck never left". They refused refund that extra shipping fee. 2) they just flat out ordered the wrong size sink. They match the sink to the vanity you chose and they just ordered the wrong which delayed the project by over a week. Basically this place doesn't care about the customer but the vanities are nice.

Look No Further! We…read morehad a terrific experience with everyone at A.D. Cola. Tony in particular was extremely helpful, especially becuase we were so unsure as to what we wanted. We went to browse before making some decisions about new lighting in our kitchen, and two outside lights. We found exactly what we needed. Although their in-store inventory is more than adequate, they can order practically everything, and will give you mountains of catalogs to look through. Also this is shopping local, the quality of what they're selling is high and their prices are competitive.

This is almost a follow on another light fixture not shown in the picture below but similar except…read morea black (In color) fixture that we bought at A.D. Cola originally, they gave us a price for the repair. When they called and I went in a few days later to pick up the repaired light I was told the price had been reduced to labor only. I was asked by Tony if we had this repaired recently as he realized his work. I advised yes about a year ago or so. Due to knowing, this may have been due to his own workmanship he did not charge for the parts but a minimal fee for labor. This place could have said it broke you have to pay for both parts and labor but by showing they were honest with their customer service A.D. Cola has kept a very happy customer. We will definitely purchase from them in the future.

They had poor quality product and terrible customer service team. I contacted them for a month but…read moredidn't get the response. Their dinning table was peeling off everyday with normal use. And I request and willing to buy a solid wood table but they give me a veneer one. That's ridiculous

Extremely Disappointing & Unprofessional Experience…read more I am writing this review due to the many concerns and inconsistencies I experienced with this store. When we initially visited, the sales representative was helpful in assisting us with choosing a bed. However, things quickly became concerning during the payment process. We were told that to avoid a card fee, we could send payment through Venmo but the account provided was not under the business name "Better Home Furniture," but under the store manager's personal name, Bruno. This raised serious concerns about professionalism and security. At the time of purchase, we were not provided with a proper receipt, only a handwritten one. After requesting an official receipt, it took three days to receive it. We were told delivery would take approximately two weeks, but when I asked for a tracking or order number, I was told they could not provide one because the item was supposedly coming from a manufacturer warehouse--which did not make sense. After waiting the full two weeks with no update, Bruno stated he would call me on 4/21/2026 with an update, but he never followed through. Additionally, I was clearly told that if I needed to cancel the order, I could do so by calling. However, after attempting to cancel, I was suddenly sent terms and conditions stating that cancellations are not allowed, which directly contradicts what I was told at the time of purchase. At this point, my calls are being ignored, and the only communication I receive is policies that were never properly explained upfront. This entire experience has been misleading, unprofessional, and frustrating. From questionable payment practices to lack of communication and inconsistent information, this has been by far the worst furniture buying experience I have ever had. I strongly advise others to proceed with caution

My experience could not have been better. Chris Sawicki knows his product backwards and forwards. I…read moreoutfitted a bathroom, he knew the ins and outs of each product and saved me lots of time by guiding me through the selections easily. He worked with me to find exactly the look I was seeking, and handled a few changes for me as well. Chris also worked directly with my contractor for final numbers and delivery details, all the while keeping me informed. This exceeded any of my expectations. Their product line is top notch, and pricing extremely fair. Make an appointment so that your sales person can reserve the time needed to work with you, Monique's is not a big box store with run of the mill items and sales people wandering about (if you can find them) with limited product knowledge. Everyone I met there was professional and very knowledgeable. It was a joy to shop at Monique's. I'll be back and will recommend anyone I know to Chris at Monique's. Thanks for being the best part of my bathroom renovation! Paul

Moniques has a good selection and decent prices but once the order is complete the assistance is…read moreterrible. Hassan happily took our order but when certain items were back ordered or defective, he would not return calls/emails. We finally got some help from Derek. Do not use Hassan!

Naturepedic of Wellesley has an amazing Customer Service and Staff. Both Jennifer and Courtney are…read moreextremely caring about getting it all right. Both helped us with all our questions/concerns on our multiple visits. I cannot thank them enough for their patience and support throughout the process.

Naturepedic of Wellesley has some of the most caring and helpful people I have ever experienced in…read moresales. I am not the most easy person to please and I have to say Cam and Jennifer get an A++ in customer service and satisfaction. They both truly care about helping you find the right mattress for you. Walking into Naturepedic of Wellesley you will get a one on one custom experience where either Cam or Jennifer will educate you and help you customize your mattress to make it perfect. I went in and visited twice before purchasing and had such a great experience. I had a few question after the purchase and they were both very communicative and attentive. I would highly recommend them if you need a nice new organic mattress!

Every time I go the woman there is courteous and helpful. Whether I am buying something or getting…read moresomething repaired. Her prices are very reasonable for a small business. I'd certainly rather go here Than to Home Depot. Very glad we have this place in our community.

If you need screens, lamp repair or keys. Picture hooks and advice on most anything, this is the…read moreplace. Service with precision! Also now TOYS. Lots of great stuff at great prices!

These people are great. We've bought mattresses and adjustable beds from them a number of times;…read moretheir advice is spot on. They also stand behind their products. We bought two additional adjustable beds from them (having bought two a few years previously) for a second home. One had a bit of damage that was hard to notice. They came and replaced it right away, no hassle. They are worth the visit. Many thanks to them.

Andre was knowledgeable, personable, and responsive. He specified exactly what we needed at our…read morebudget target. I wish I could give him and Siesta Sleepworks 6 stars!