I had a great experience looking for modern leather chairs. The one on stock arrived within a few…read moredays. Put together with 'white glove service'. The sales team was very responsive.

For an affordable modern furniture store, this is almost as good as it gets. The space is a bit…read morecramped, but the salespeople are super friendly (they are Russian) and have a fantastic array of modern furniture. Many of these items, if found at DWR or CB@ might be tagged at $6,000 or more, but here you can get an awesome sofa for around $1200-$1500, which is unheard of in this design style. I got the bungee chair for around $200, the same price I would have paid for an ugly, overstuffed desk chair at office depot or something. Location is less than desireable, but everything is "45 minutes" away in Massachusetts. It's to bad hanna b. had such a miserable experience, but the owners were really nice to us. I would set up my own delivery service probably, and stick to the seating like chairs, ottomans, sofas, lounges, etc., instead of wardrobes and stuff. They even wrote us a thank you note in an email after they saw our blog post about how much we liked their store. If you can only afford $2000 or less on a sofa, and love modern style, this is really the only place to go, maybe in all of New England. make sure you set your emergency brake in their sloped parking lot, though. and don't forget to check out the basement for some more hidden gems.

The store was great when they first opened. But over the years service has just gone downhill. I…read morereally want to support my local hardware store. I've tried to buy propane a couple times. But when I arrive there is a sign saying they are out of propane. Today was the final straw. I needed potting soil. I went into the store and showed the cashier which potting soil I wanted on the Ace app. He couldn't look it up on his computer. He told me I had to go outside and find the placard number. Seriously- you can't look up Miracle Grow Potting Soil in your computer? So I went outside. Got in my car. And drove to Home Depot. (Where I just told the cashier what I wanted. They looked it up. I got in my car, drove to the side and a nice young man put it in my car.) So never again wayland Home and Design.

I purchased a power shovel from Ace Hardware. No stores had it in stock so it was delivered. It was…read moreclearly a returned item based on the packaging and some assembly tools were missing. I called Wayland Home and design as my local Ace. They didn't hesitate in saying to bring it in. I dropped by and received the best service! They didn't make me feel stupid for not being able to put the thing together and they were of great assistance. They had it ready to roll in about 10 minutes and even tested it to ensure that it was properly working. It's rare to see this type of excellence in customer service these days. While I was waiting, I was noticing how they greeted each customer at the door with an offer to help. Amazing and I'm grateful for their assistance!!

We have purchased a number of rugs through First Rugs over the years and have always experienced…read moreexceptional customer service. The customer service does not end with the sale. The team has followed through and answered any questions we have had, made visits to our house for continued customer support and has stepped up by picking up and dropping off our rugs after we had pet and other accidents - at our convenience, on our schedule and at reasonable prices. Patient and supportive staff that understands that we were making a purchase that we wanted to be happy with for years or generations. Glad we have found First Rugs and will continue to use them as our sole resource for high quality product and service. First Rugs has been there without fail for us for many years and I am sure will endure in the rug business while others come and go. Five Stars!

I was looking for a rug for my living room I needed so I went to see rug shops online and saw this…read moreplace online so I went there, when I walked in I already saw they had such a huge inventory to choose from with a fair price, I ended up with a nice small gabbeh for my bathroom and a nice Pakistani carpet for my living room, if your looking for a wide variety of authentic carpets in Acton with a good price and great service, I recommend checking this place out, I will come in the future

They're out of business, which is too bad. We loved them. Also, don't be fooled by the signed still…read moreon the building. It's a piano and rug store now.

Knife sharpening service was very good. It is a beautiful thing to have sharp knives again. And…read morethey taught how to maintain the edges in the interim. The store has lovely, high quality items for the kitchen too.

Love this place - enough that we got a foot percentage of recent gifts from this store, including…read moregift certificates. I know this sounds crazy but it's like having a perfect Etsy/Instagram/Houzz shop. I generally shop online but this is one of the few stores I'll go out of my way to visit. Highly recommend.

Walking into Casita feels like going on a relaxing tropical vacation....wonderful decorative…read morepillows, blankets, candles along with vintage finds- cocktail glasses, original paintings, old signs, painted boxes. Owner also is an interior designer who can order custom furniture in your choice of fabric. Never know what I will find....

Mega thanks to Andy for alerting me to work arounds on my Bernina so I could keep sewing until the…read moreneeded parts come in. I hadn't had a single problem with my machine in the first 5 years I had it and all of sudden I was looking at withdrawal pangs while being unable to use it. Have found the other staff friendly and helpful as well.

Had a problem with my bobbin holder; it was rattling and was very noisy when I tried to sew. I…read morebrought it in and Andy fixed it on the spot. Thank you Andy. The new fabrics are gorgeous!! Lori Graham

Absolute gem of a furniture place..MUST VISIT..!! This place is not so attractive when looked from…read moreoutside but when you enter, it's a different world. Loved every piece of furniture there..

Website and sign on their door says they open at 10am on Saturdays. Got there at 10 and waited 30…read moreminutes. No one ever showed. Surefire way to lose customers.

I have been using Tiles Plus more as a source for quality tiles for years over many design…read moreprojects. Great selection of tiles and fantastic customer service. Turnaround times on orders is terrific. The owner, Scott, is extremely helpful, pleasant, friendly, and easy to work with. He has so often gone out of his way to make inquiries to secure hard to find or special tiles. It's a pleasure doing business there and a truly valuable resource. Can't imagine doing business elsewhere. Side note: Appreciate the easy access location and more than ample free parking

I walked in here to find 1 matching white tile for a repair project. I interfaced with two people…read morewhile I was there, and they were welcoming and very helpful. The showroom is HUGE, varied, and interesting. I came away wishing I were planning a makeover involving tile. If I ever need tile, or inspiration for a project I'll be back!