Very surprised to see the one star reviews. Bettina was fabulous. I had very little time to pick up…read morea mirror. She was extremely helpful and efficient and not only took my order on the phone, but brought it down to the loading dock for pick up. I did not have to park or go into the mall. Five starts because of her!

Very helpful staff. They assisted me in a few different purchases and were always accommodating and…read morefriendly. I made a mistake on my last purchase and they were willing to help and get me the right item. Love this store.

I have a great time coming to Home Sense to browse their selection and I often get inspired by it…read moretoo. They have a lot of classic staple pieces which is great, but I love how they also have super unique and colorful pieces too. It's very similar to Home Goods but slightly nicer and more expensive (understandably). I most recently came to check out the Christmas decor with my friend and we both left with a basket full of merchandise. We had so much fun going up and down the aisles! I'm still eyeing that skeeball machine! One day Sophie, one day.

Decent selection and great prices for kitchen, bathroom and decor items. I wish there was more…read moreselection for decor for living room items.

I absolutely i love this store and I wish that we have more of them near where I live. It is…read morechaotic? Yes. I really couldn't tell you where everything is but its adorable. I love the variety of things from ornaments which were adorable, food from all over, drinks from everywhere, etc. Its so great

I love love the staff at this world market! And the world of itself I am never . These folks…read morehelped me design and put together things for my daughter's spare room where she was having guests in a week come. They took their time and created a beautiful room for her. I love the rug I bought. I loved the lamps! One I'm planning to go back and buy. Really exceptional thank you.

I am a frequent browser in the Natick store, and loyal customer! Saamma always greets me and is…read morehelpful at every turn. We have bought seasonal decor, mirrors, chairs, a bistro set and the most beautiful chandelier (terrific suggestion, Saamma!). Clearance items are terrific!

Awful! We bought a lot of furniture from them and we could not be more disappointed. The quality of…read morethe furniture is just not there. 6 months of light use and our couches look a DECADE old already. The leather chairs are also poor quality. Don't even get me started about the terrible quality of their rugs! Every single rug we bought is destroyed from basic vacuuming, traffic and wear- in less than a YEAR!!!!! Don't expect them to jump on delivery either. Our delivery took 4-6 MONTHS and nothing was custom! Oh and the best part was that we had to chuck all the rug pads because the extremely high VOCs in them were causing us unbelievable health issues. Never, ever again. Restoration Hardware is not perfect but it was a MUCH better experience for us. We will be chucking our crazy expensive Kipton sectional in a year or so because the quality is downright embarrassing. They need to make furniture for real lives, not just showrooms.

This location was convienent for my return i needed to do because the containers i chose, didn't…read moreend up fitting what I needed them for. In the means of the orientation I wanted to store something. The process was quick and easy, phone number look up and BAM! Your orders on the screen. Staff were incredibly nice and efficient. Will be back for different containers soon! Well kept store, not as big it felt like compared to the chestnut hill location but still nice and clean!

We had some items that we have been meaning to return, so we headed over to the Container Store in…read moreNatick/Framingham! We were not sure if we could bring these items to this store or not, since we purchased from another location. Luckily, our return was successful & the lady who helped us was very kind. It was our first time visiting this location & it's a lot smaller than the usual one we go to. Love all the containers they offer! Great for organizing the house... from desk goods to kitchen storage & closet space. A little pricey but there are some gems!

My wife and I bought several pieces of furniture from them always extremely helpful professional…read moreand courteous inventory is always top quality highly recommend this business

What a pleasure it was to work with Kim. She was knowledgeable, friendly, and very helpful in…read moreselecting kitchen/dining room chairs. It is a bonus to have her in this terrific store

This is a pretty good home goods and I love that it tried to cross from the mall…read more It has a pretty good selection. And of course the prices are always dependent on what you wanted but I always feel like the prices aren't that bad.

Everytime I come here the staff is so nice, and the selection of stuff is incredible -- fully…read morestocked and it seems like they're always ready for the next 3 upcoming holidays if you ask me. I'm not complaining! It's got it all: home decor, kitchen utensils, snacks, holiday decor, furniture, bedding, etc.

We went here to get a new couch. This was our second visit to a Bobs in the last month. The first…read morewas to the Somerville location. This experience was much better. Debbie helped us pick the perfect couch without being pushy or salesy. She walked us through the options and when it was time to check out the manager was super friendly too. We felt welcomed and actually ended up going for a cheaper option that what we had initially decided. We can't wait to get our new couch in our new home!

First of all, the salesman at Bob's was very pushy and trying to guilt trip my husband and I into…read morebuying a $1000 mattress when we were already spending $2k on a entire king bed set. Then, on delivery day, we learned that our arrogant salesman placed the WRONG ORDER for the King bed frame. When Bob's customer support got back to us, turns out, switching the wrong frame for the right one, with drawers, (which is more expensive than the basic frame without drawers and requires a box spring), would take an EXTRA TWO WEEKS. Then, on delivery day for the RIGHT bed frame, one of the delivery men BROKE ONE OF OUR STAIR BOARD STEPS! They said corporate would handle damages and get the repair taken care of, and they called the support to start a claim. If I could give 0 to negative stars, I would. Because...GUESS WHAT?!!! Their claims department just denied our claim and tried to gaslight us, so they could be CHEAP and wiggle their way out of responsibility and liability for the damage they caused to our property. They claimed that the damage was due to "normal wear and tear" This situation has been infuriating. So the lesson here is, if you want to have your ORDER MISPLACED, then have the replacement DELAYED, have you PROPERTY DAMAGED upon said replacement, and then DENIED FOR REPAIR CLAIMS, Go with the Natick Bob's Discount Furniture.

They're out of business, which is too bad. We loved them. Also, don't be fooled by the signed still…read moreon the building. It's a piano and rug store now.

Knife sharpening service was very good. It is a beautiful thing to have sharp knives again. And…read morethey taught how to maintain the edges in the interim. The store has lovely, high quality items for the kitchen too.

We went for a work event to a cooking class. We made Chicken Thighs, Creamy Rich Risotto with…read moresweet peas and parm, an arugula salad and desert - Chef Rustic. The chefs were great and very patient with us. If you don't know how to cook, you'll definitely leave believing you can. Great tips from the chefs and it was such a great time.

I went here for the dim sum cooking class. I'm not too sure where to start except for it was…read morecertainly a letdown. "Chef Joe" was knowledgeable but had no idea how to instruct a cooking class. I was pretty irritated throughout the class with a disorganization. Thank goodness for the sous chef that was his assistant. She was able to keep everything on track. The facility is absolutely superb. They were not able to figure out how to get the steamers to work. Clearly an amateur production. Would not mind going back to see if this is a culture instruction issue and just thrown together or an anomaly. Reading other reviews it doesn't sound like there's an overwhelming success with "chefs" that can instruct. As far as the store itself: is pretty well stocked with some great items. Definitely worth going back to shop for kitchen items.