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    Town Line Hardware

    3.1 (14 reviews)
    ModerateHardware Stores
    Closed 10:00 am - 2:00 pm
    Updated a few days ago

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    4 years ago

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    5 years ago

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    6 years ago

    This fine little hardware store often has what I need. The folks that run the store are knowledgeable, allowing me to get in and out fast.

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    6 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    15 years ago

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    15 years ago

    This is usually my spot to get propane refills. The best thing is it's convenient and quick.

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    11 years ago

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    6 years ago

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    13 years ago

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    12 years ago

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    Robinsons Hardware & Rental - Our Framingham store opened in August 2003

    Robinsons Hardware & Rental

    3.7(54 reviews)
    2.5 mi
    $$

    Found the staff at Robinson very helpful and informative. Can't wait to go back…read more I love having a neighborhood hardware store.

    Colossal waste of time and energy to visit an dying store with surly staff in a sad strip mall…read more I hoped to rent a commercial-sized dehumidifier to dry my basement. Another rental place suggested Robinson's so I called. The person who answered the phone told me they had one available. I replied I was on my way. The parking lot was nearly empty. As I approached the front door, I noticed a sign saying "Please Push door." Odd, but whatever. So much for handicapped accessibility. I walked past plenty of clean, well-stocked shelves and thought, "this place is huge." I made my way to the rental counter in the back where I encountered a guy fixing a machine. I inquired about renting a dehumidifier and was told "it was out." Then his interrogation began. "Did you call?" "Yes." "Did you call this store or my store in Hudson?" "This one." I'd only called 30 minutes before. I don't have a photographic memory but I certainly remembered which location I called. "What number did you call?" "508-881-... "Who did you speak to?" "I don't know." The person didn't offer their name. "Well you'd better find out...We only have one and it's out." Really? I understand mistakes happen. I spent enough time in customer service roles myself to realize that the customer is not "always right," but to repeatedly insinuate that a customer is somehow to blame for his staff's laziness or negligence is rude, condescending, and unacceptable. The guy seemed like a typical boomer who was too insecure to admit that he or his staff had made a mistake, let alone apologize to a potential customer. Normally I'd ask when they'd expect their equipment to be returned, but I'd had enough of their attitude. On my way out, their exit door had a sign saying, "Push," so I asked the sullen young man standing behind the register if they were, "too cheap to fix their automatic doors?" "They're $20,000 a piece to fix." Hard to believe this place has been in business since 1874, especially with their rotten attitude.

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    Robinsons Hardware & Rental
    Robinsons Hardware & Rental - Here is our sample showing identical colors.  There is no problem with the paint

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    Here is our sample showing identical colors. There is no problem with the paint

    Wayland Home And Design - And aisle after aisle of all the cool stuff you need at a hardware store.

    Wayland Home And Design

    4.0(20 reviews)
    1.2 mi
    $$

    Amazingly friendly and helpful staff. I've visited the store about four times now and on each…read moreoccasion I was greeted promptly (but not jumped on immediately upon crossing the threshold) and offered assistance. I ordered two gallons of Farrow & Ball paint from them and there was a little mix up and my order did not arrive as expected. The associate I spoke to was apologetic and courteous. Having worked in retail and special-order sales, I understand these things happen but their conscientious treatment of the matter turned what could have been a bad experience into a good one. I really like how they're a family-owned business. The employees seem to love what they do and enjoy each other's company. That sort of thing makes a huge difference in a shopper's experience.

    There were three people working, but none of them provided any kind of customer service, as far as…read moreI could see. I called ahead for an item to ensure it was in stock, and was assured they had them "in the back"; when I arrived and asked the first person I encountered he seemed put out and told me I must have spoken to someone else; a second person said he'd been the one to speak with me (a 5'1 not-fit-looking woman in my 60's) and that the 6' ladder I was hoping to pick up was at the back of the store. No one offered to help me retrieve it (a tight corner and tricky to get it out and up to the front), nor to help me get it out to my car despite the fact I was obviously struggling. I also asked about sanding materials (blocks), and was shown sanding paper and disks, and then (after repeating my request for blocks), had them pointed out to me - all hung way above my reach. Again, no offer of assistance, or ability to answer my questions about the blocks. Every other Ace I've ever been to is staffed by helpful, knowledgeable folks. This was disappointing. At least I got my ladder at a good sale price, but doubt I'd ever return.

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    Wayland Home And Design
    Wayland Home And Design - Wayland Home & Design -- Wayland Town Center : 70 Andrew Avenue, Wayland          Storefront

    Wayland Home & Design -- Wayland Town Center : 70 Andrew Avenue, Wayland Storefront

    Wayland Home And Design

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    Town Line Hardware - hardware - Updated May 2026

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