As a professional tile installer I was estatic about this store coming to Waltham. I went there the…read morefirst week it opened to look around. Saw a lot of nice tile and noticed that they even carry tools and other supplies needed to install tile. The most recent visit will probably be last time I will visit this store. This was the second time I was not able to get the item I was looking for. One might think that a simple hole saw for a standard shower diverter valve would be available, but no. They carry some other sizes that no one uses so they probably think the market for hole saws is not profitable. Well if you don't carry the size that people use, it won't be profitable. Great for a homeowners who just want to look at tile. But for a professional installer they just don't work. Anyway they can run their business their own way and I wish them luck.

I wanted to like this store and their products but if it seems too good to be true, it probably is…read more After bringing home 24 boxes of Optimax LVP, I was watching installation videos and came across the scathing reviews for the product on the houzz site (my fault for not researching first). When I brought it back, they wouldn't take back two of the boxes because they were opened on the end and the manager showed no empathy or customer service skills - just shrugged his shoulders and walked away. I'm no stranger to big box stores or DIY, but this interaction was very disappointing.

I highly recommend Tao. I was skeptical about having our floors refinished, but I'm really glad I…read moredid. I shopped around for 10 different quotes from Boston-area companies. Tao stood out for how knowledgeable he was. First, he was clearly knowledgeable. Based on photos alone, he corrected me that the wood was not mahogany (as our home inspector said) but instead Brazilian cherry. I verified that he was correct with the listing agent. No other company did this. Second, he had the lowest quoted price for the job. Third, after I selected him, he was transparent about tradeoffs rather than purely trying to upsell me. For example, he quoted me on installing wood registers everywhere when I asked, but recommended I do so only in the hallways. This advice saved me $1k and delivered a result in very happy with. Finally, Tao was easily the most response person I interacted with. It was a pleasure to work with Tao, and I'm very happy with the outcome.

Working with Tao was a great experience overall. My wife and I were looking to get the floors done…read moreof our recently purchased home after 10 years of wear-and-tear. We looked and spoke with many flooring companies and ultimately decided to go with TaoZen Flooring. Our decision was based off several key factors: 1. Competitive Price 2. Quick turn around time 3. Access to other resources/contractors As first time homeowners, having that ease of access and connections that Tao brought made it even easier to get other work done such as replacing carpets through a connection. Anyway, regarding the work itself the floors were beautifully done. The contractors even moved the fridge to re-polish the floor underneath! Tao is great to work with and was committed to our deadlines. He's a funny guy to converse with and I will continue to do business with TaoZen Flooring for my future needs. The estimate was accurate with no surprises and a nice discount was applied for me as well.

Berj and his team are wonderful. From start to finish, Berj was excellent to work with for…read morerefinishing the floors in part of our home. He came out to look at the space, answered questions, asked clarifying questions about what we wanted, and provided a detailed quote the next day. Scheduling was simple. Berj and his team arrived when they said they would, responded to questions as they came up, and completed the work on schedule. The finished product is beautiful, and is a very close match to the floors in the rest of the house. AND, dustless really means dustless with this team! I highly recommend Eco Floor Sanding.

Eco Floors replaced a tile floor in the kitchen with hardwood that matched the two adjoining rooms…read more Great job. The crew was thoughtful and efficient. I would definitely hire them again.

This is the second time I have used this company for tile work. Both times have been exceptional…read more Professional organization with great communication. They worked fast, great quality on some difficult tiling, were immaculate (left the areas cleaner than when they started the work). These are my go to guys for any tiling work I need done. And their pricing was very fair

From the owner: Tile, marble and wood floorsread more

Mark was incredible to work with and we couldn't be happier with how our floors turned out. He took…read moreour orange-ish white oak floors from the 60s and turned them into beautiful natural white oak floors with Bona NaturalSeal. Mark was consistently easy to work with and super flexible. We had other work being done that pushed his start date back and he handled it with no problem. Mark and his team took great care refinishing our floors and left the house spotless. We had to replace some floorboards and he did such a great job it's hard to pick out the new boards vs the old boards. I would highly recommend Mark's Master Service to anyone looking to get the floors refinished.

We hired Mark for the second time recently, to repair and refresh our old wooden floors. The first…read moretime we hired him he needed to do some tricky repairs, this time we needed an old staircase brought back to life. Both times we found Mark very responsive, responsible and knowledgeable. He personally took a lot of care with our floors to ensure they look their best, and they still look great years on. Highly recommend.

Abbey Carpet & Floor was a pleasure to work with. They refinished my wood floor, carpeted one room…read moreand put LVT in another room. I can't say enough good things about working with Katie. She is a good communicator and they were always on time for the work we had done. All of the employees that I came in contact with were fabulous and best of all the work done turned out beautifully. Ilene

I had some issues with a Coretec luxury vinyl plank floor that was installed about 3 years ago when…read moreAbbey had a different owner. After contacting Abbey, the new owner agreed to replace the entire floor. Coretec provided the material and I believe Abbey absorbed the cost of labor. They were wonderful to work with, I have no complaints whatsoever. I would highly recommend.

Dan and his whole team were great. There were a lot of permit complications with our basement…read morerenovation, but Dan handled it all and was fast, efficient, and proactive. Once the permits were squared the way, Dan's team worked lightning fast. Great work at a fair price, I'll be using them again on the next project.

Dan installed LVP in my home. He was great to work with from start to finish. He arrived soon after…read morediscussing the job. He was very courteous, trustworthy and helpful. His estimate was very good and the looks great too. He has a wide array of skills too, in fact I am about to call him for another job. Highly recommended!

Paulo and Millena installed hardwood floor, carpeting, and gym floor for me in my house in…read moreHopkinton. He was fantastic to work with throughout -- excellent communication (lots of texts exchanged), and the final product is stunning. Paulo really knows his stuff when it comes to floor. On top of all that, I was 500 miles away (hadn't moved in yet) when Paulo did the work, and he and his crew got the work done on time, on budget, and coordinated well with the other contractors I had in the house. I'll be going to Paulo and Millena for any future hardwood flooring needs.

Millena Flooring resurfaced my hardwood floor in June 2021 when we first purchased our home and did…read morea wonderful job. They have been extremely knowledgeable, responsive and professional. I recently had a delivery company put a very large scratch in the floor and dropped the ball on getting a quote to them for repair reimbursement. I contacted Paulo at Millena and he replied within a minute (well after standard working hours) with photos of my home and details recalled from the previous job. He even marked on the photos the area he would need to repair. Within 10 minutes I had the quote I needed. Truly the best to work with!

Responded quickly and able to complete job within days…read more price was great. Excellent job. Would definitely recommend.

I will start that the floors look good…read more I was verbally disrespected by this company. There was a lack of communication and timing of the entire process. In the beginning, I was not told this would be a two day job. They were late on both days of this job. The time was underestimated each day for the job. They parked illegally in a driveway, blocking two cars access to leave. They left the floors dirty and did not clean up. I wish I would have known that I could have to clean up after them, so I could have planned this additional work. They left the heater at 76 degrees for two days WITHOUT asking me. I had to rush an hour's drive just to turn off the heat. The gas bill will be very high. I was not told that my electricity would be used for this service of floor repair. I was not told that the heater would run for two days. I debated to put 3 stars for the good looking floor, but the cons outnumber the pros.

refinished all of the wood floors in my house, including stairs, and replaced a tile floor with…read morewood to match. quality work and very efficient, would highly recommend.

We're thrilled with the new floors across our whole house -- amazing quality at a great price…read more Andy's crew did a fantastic job. Here's why we highly recommend Diamond Flooring: * Top-notch quality - Great craftsmanship. We were thrilled with the attention to detail and ability to seamlessly blend existing white oak flooring (being refinished) with newly installed white oak flooring. * Great value - Competitive pricing without sacrificing quality. * Excellent communication - Andy was always easy to reach, answered all our questions promptly, and made us feel confident and comfortable throughout the process. Highly recommend Diamond Flooring if you want beautiful floors and a team you can trust!