I'm a satisfied Monnick customer. As a customer I find the…read morestore easy to get in and out of. I purchase supplies that support the maintenance of my yard care equipment, and household repairs. I find the quality of the products they sell to be equal to or better than what you find at HD or Lowes. Great to hear they service equipment. I can see where it might be difficult with the fluctuation in demand to hire support staff. I'm not sure where else equipment service is available in the west suburban area in 2025. So many of these equipment maintenance stores have gone out of business.

I'm a very happy Monnick Supply customer! I've been going to them for more than 30 years for…read morepaint, hardware, tools, gardening, house hold and grilling supplies, and - most of all - their wonderfully helpful advice! Their product quality is excellent, their prices are reasonable and their help is invaluable.

How does great become even better? By paying attention to the little things and dedication to…read moreserving customers. And this dear readers is what Vanderhoof's is all about. Scott and team not only know this business they are committed to serving. I've shared earlier stories and here is another. This past weekend I brought in a pair of garden shears I thought I'd lost and it turned out I left them in the garden all fall and winter. They were rusted beyond recognition and I was so embarrassed to bring them to Scott to see what was possible. Scott smiled as I showed him my buried treasure and asked if I had a few minutes to wait. With that he disappeared into his workshop with the rusted shears. Not even 10 minutes later Scott reappears with an even bigger smile. The shears are good as new and we both wish we had a before picture ( see the after picture below). So there we have it friends. Another memorable moment in my Vanderhoof Hardware journey. Thanks Scott and Thomas for all you do. Enjoy!

great service, well stocked, usually easy parking out on the street. nice to have a local hardware…read morethat helps answer questions

One of your drivers about killed me and my elderly father today. Passed us with the road narrowing…read moreto one lane doing 50+ in a 35?? Just to get stopped 3 seconds at the next light!! I know good helps hard to find but you better check your insurance policy...

I went to Concord Lumber today to pickup some hardware and I needed some paint. I went to the paint…read morecounter and stood there for 10min and nobody was around. I stuck my head outback and yelled "Hello" and got no response. I then went up to the front counter and asked if anybody was in the paint department that could help me? The guy at the main counter told me that the guy in the paint dept would be back in just a minute. I walked back over to the counter and again stood there for a minimum of ten minutes and again nobody came to help me. I again walked back to the main counter and again I politely told the same guy as before that nobody had come and that I needed help in the paint department. Again I was told that the paint dept guy would be right over because he had just stepped out back for a minute. I politely told him that he didn't just step out back for a minute because I have been standing over there for 20 minutes at this point but again I walked back to the paint counter stood there. After another 10 minutes past, I could not wait any longer and was pretty frustrated that I had been waiting for a half an hour and that nobody from the main counter did a single thing to try to locate the paint guy and they all were fully aware that I had been standing there for an excessive amount of time. I totally understand that small businesses get busy, but the store wasn't busy! I will go there again sometime in the near future and update this review because I'm hoping today was an oversight. There's no way customer should have to wait a half an hour and basically get brushed off when you asked for help!

The company does not honor what their website sells. Awful, misleading, disgraceful, dishonest…read morecustomer service.

Helpful and very knowledgeable people. Well staffed so waits aren't too long. Huge # of items.read more

Everyone at Kitchen Outfitter's is personable, welcoming, helpful, professional, and knowledgeable…read moreabout their products. They take customer feedback and product reviews into consideration when deciding which brands to carry. There's very little that they don't have (or have access to), from fun gadgets to major cookware. Are there items that can be purchased for less at Amazon or TJ Maxx? Of course, but, supporting and shopping local businesses is important to us.

The Very Best has-everything-for-your kitchen store (even…read moreif you haven't thought of that one item!) in MetroWest Massachusetts Willa & her staff are fantastically helpful, knowledgeable, cheerful, courteous & patient! If they don't have it, they will try their best to order it!! Go‼ You will not rue the drive!

Their service is amazing! The guys working there are knowledgeable and friendly. Always taking care…read moreof their customers!

This place is by far the best tool store I have been to in a while. The selection was great an the…read morecustomer service was above and beyond.

John the cashier also made my keys and when I went in today, had to find correct screw. Does…read morehe do everything at this store? I had asked for help and lady said John will have to help me. She covered register for him to help me find the screw. They didnt have it but he told me how to get online or from the company who made the grill. It s not often we have someone who is helpful and courteous so Ill be coming back as long as John is my assistant. Thank you Joan aka clueless.

Both customers and employees are treated with attitude and passive aggressiveness by manager. Turn…read moreover rate is pretty high. So you can go visit one time in the year and another and chances are at least half the employees will be different. Items will be listed on their website but once a customer arrives they will find out the item was never in stock. Plenty of items on shelves are not in the system so you sometimes have to wait minutes for employees and customers to add the item to the sale as you try to check out. Overall don't recommend for customer or job seekers.

Got lumber from here, much better pricing and folks were much more helpful and friendly than…read moreSudbury lumber. Would highly recommend if you're in the area.

I like the team in Butler, been a customer for 15 years. I am not a professional, just a regular…read morecustomer from nearby. I fix things around the house a lot, and Butler always comes through for me. Everyone is helpful, tries to help me pick the right material for the job, and even give me free range to look around in the wood sheds to see if they have something I can use. They have marine ply, and everything I am looking for when I need lumber. I even found them to be generous - I have so much spray paint from when they were trying to move the stock. I don't understand the English language point, I have never had an issue with the staff in the yard or in the store. Great store, I'd recommend them.