Updating my previous review in 2025. I'm now a returning customer at Boston Stone Works and Mona is…read morestill awesome. I did a partial kitchen reno and needed to match the existing quartz counters that Mona's team installed last time. Ran into a problem: they didn't have any remnants in that color, and I'd have to purchase a whole slab just to match a little section. Mona came to the rescue! She offered me a remnant of a different color that she promised matches really really closely the original color. And since the new section was to be installed across from the old one (not contiguous), it would be very hard to tell. Sure enough, it worked out perfectly and Mona saved me a lot of money by finding a creative solution. Just like last time, I was doing this long distance without seeing anything in person. With contractors there is always drama or miscommunications, especially if you are not there to supervise. Not with Mona. Her reliability, attention to detail, and smart problem-solving in every project, no matter how small, give me total peace of mind. And the prices are still very reasonable, even years later! Thank you so much!

I've had not one but two great experiences with Boston Stone Works. Initially, they came to my…read morerescue and changed out a counter that another counter company messed up. They replaced that one with a fabulous granite counter and just recently replaced another old laminate counter with a beautiful white stone counter. The work was done expeditiously and great quality and service! I will use them again in the future and recommend them to family and friends.

Run dont walk ! Stay away from this company purchased a slab to have my counters done &' paid in…read morefull !' What was delivered was completely different. He said to me it would cost me more money to give you what you want ? I had already paid. it took me a long time to pick out exactly what I wanted and what was delivered wasn't even close so upset. Haunted everyday looking at what he gave us so dark ... awful !!! He doesn't have the attention for detail to be in the business. He doesn't deliver what people want. He delivers what he wants for his own pocket.

We've used D&M for kitchen and bathroom projects in multiple houses we've had and renovated. They…read moreare absolutely fantastic!

Highly recommended !!!! Fair price for small repair . Livia…read morewas super nice to help us booked our next day appointment! The work team came on time , they fixed all the chips on our quartz countertop including those chips we didn't noticed !! We are so pleased with how professional they were!! everything fixed within 30mins and dried in 15 mins , they clean up after too !!! Now, We are ready to use the countertop right away ! Awesome !!!!! Thanks to Livia, the owner & your work team!

This company installed granite countertops in my newly remodeled kitchen seven years ago. While the…read moreoverall work was acceptable, the seams between the granite pieces were not properly sealed. Unfortunately, I didn't realize this at the time and ended up spending thousands of dollars repainting my cabinets, only to recently learn from another contractor that water had been seeping through the faulty seam all along, causing additional damage. When I contacted the company, they asked for $300 to reseal it, which feels unreasonable given that this appears to be an installation issue. I even offered to wait until they were working in the area, since it's a quick fix, but they were not willing to accommodate. I would recommend looking for a company that stands behind its work and provides better long-term support. Also, if possible, avoid placing seams near the sink--what seems like a minor detail can lead to significant damage over time.

The people at Marble and Granite are amazing! So kind and helpful. They were recommended by not…read moreonly a friend that has done business with them but by several professionals who said that they were great to work with. They let me browse through their inventory on my own (several times) but seemed to always be there if I had questions. I would not hesitate to recommend them.

Stopped in without an appointment. Anthony dropped what he was doing and spent over an hour with…read moreus looking at products. He was extremely helpful. We purchased quartzite there 10 years ago and had a similar experience. Great place.

Shout out to the folks at NKB. We had an excellent experience with for our complete kitchen…read morerenovation. Project was almost a total gut-job with walls, floors, electric and plumbing demo. From the initial design process through the final installation, the entire team was professional, knowledgeable, responsive, and easy to work with. Norfolk did a great job coordinating everything and keeping the project moving forward on schedule. Their attention to detail and quality of workmanship were outstanding, and they were great at dealing with changes that were needed during the project. Most importantly, the finished kitchen came out beautifully and exceeded our expectations. We are extremely happy with both the quality of the work and the overall experience. We would highly recommend Norfolk Kitchen & Bath to anyone considering a kitchen renovation.

Horrible experience overall. We went with Norfolk based on a referral from a friend who's husband…read moreworks as a cabinet / installer. From start to finish, nothing but trouble. First, our designer lost the design plans and tried to cover it up. This caused us to have to try to re-remember items that we had discussed prior. For example, we asked for no spice rack, then we get a spice rack, so we then had to improvise once the project was underway. Completely incompetant...no apologies, and our designer clearly didn't listen the first time, take notes, and honestly just didn't care at all about us. We should have known then, next time we will just walk away..... Next, our contracter was a complete joke. Never inspected the site for follow up / punch list items. Eletrical and Floor contracters were sub par, we still have a light switch that doesn't work properly. They destroyed our dining room floors relocating our refridgerator, with no full repair, just a touch up that looks like crap. They also damaged our mudroom floor and apparently have no idea how to fix what they broke, so I now have a gap in my floor that has never been addressed. Lastly, they never finished the final revisions to the trim. I told this clown several times what we needed to tidy up on, and several times never receieved follow up. In other cases, he did not properly relay instructrions to the sub contractors, so twice we had cabinet / trim people show up without the necessary materials to tidy up. The cabinent / trim guys were the only bright spot in an otherwise horrible experience. I truly felt bad for Bud and Shawn as their time was wasted by our General Contractor. As it stands now, almost 6 months since we were suppossed to be "complete" and zero follow up. I am embarrased to have people show up with incomplete instructions, and our general contractor has not visited the kitchen to address anyting since NOVEMBER of last year. Do not go with this place, over budget, zero follow up, horrible design team, bad sub contractors. Complete waste of time, and we never got the satisfaction of a final, complete, project....

Tony and Meghan guided us from feeling overwhelmed and nervous about a complete kitchen update to…read moretruly living in the kitchen of our dreams! Tony, the owner and a longtime professional in kitchen and bath design, brings years of experience, thoughtful insight, excellent listening, direction, follow-through, and patience. Meghan complements that expertise with wonderful design skills, creativity, and a great understanding of how to make a space both beautiful and functional. Throughout the process, they were incredibly responsive, helping us explore solutions tailored to our needs and taking the time to adjust and fine-tune the plans along the way. We now have the most gorgeous, perfectly functioning kitchen we could have imagined--perfectly suited to who we are and how we live. Their extensive selection of cabinetry, hardware, and countertops made the possibilities exciting, while their friendly, understanding, and approachable manner made the entire process fun. Visit their warm and inviting showroom and start visualizing your next renovation, large or small. We highly recommend PKB!

Got our vision right away and gave us the tools and knowledge to get it done. Followed up…read morethroughout the process to make sure things went smoothly.

Great service, price and selection. Staff was knowledgeable and friendly, very happy with my…read moreexperience at the tile factory, will be recommending to friends!

came across this place totally by chance - was driving to best tile by legacy place and saw this on…read morethe road, gave it a shot and turned out to be one of the best decisions made in our project. Jeff, the owner, is a super cool guy. he's the kind that makes you want to shop local. he greets you with a smile, remembers your name (after one short visit too), gives you ideas and honest opinion, lets you borrow samples without anything down, even gives you a good discount if he likes you! LOL you'd think his store was small but it carries a lot of the same stuff we saw elsewhere: not having the option to 300 different kinds of subway tiles also worked to my advantage - now i could finally finalize on one. when i showed him a picture with the product code from something i saw in home depot, he offered to order in for me and matching the price (so i didn't have to go two places for everything), except there were problems for him to get the shipment somehow so we ended up going back to HD -- they had a problem with shipment too. so yeah he did give us a break on the pricing (maybe bc our order was pretty sizable?), but that's not the only reason why i gave him a 5-star rating. like said earlier, Jeff is easy to talk to and is very helpful along the process; we even started chatting about his children and stuff... the human connection that you don't get at a big box store, and he's not all about making profits. he saved my phone number in his system so even when I called weeks later, he could greet me by my name, AND he remembers what kind of products I've ordered. pricing is also very compatible to bigger establishments - another reason i used to be wary of shopping local but he's quite negotiable. he owns the business and has been there too long, so he is pretty much at a "whatever goes" stage...also why i said call before you head over if you want to take advantage of their "late closing" hours on a certain day - he may just close early to go fishing if nothing's going on by a certain time, as he revealed. maybe he took a liking on us so he was cool with us, but i would bet that if you don't show up with a stick up your arse, you would get the same treatment too. p.s. he has also hinted that he might want to retire soon (maybe in a couple years?), so get to know this guy before he closes for good!

On the recommendation of a contractor I've known for years I called Mike Tran to get a quote for…read morerefinishing 3 rooms and a hallway on the first floor which had been done several times previously. I also wanted a portion of an upstairs bedroom done since it had not been refinished since the house was built. On the way downstairs Mike looked at the hallway outside the bedroom and asked if I would like that done as well since there were some scratches which had been caused by an ironing board being dragged over it. He did tell me that the scratches would not go wayway and, although they were barely noticeable, I agreed to have it done thinking that a fresh coat of polyurethane couldn't hurt. Unfortuately, I was wrong, as the refinishing resulted in there being a number of dark brown streaks where the scratches were. Mike negleted to tell me that the color of the scratches would be dramatically different from the oak floor that was being refinished. Had I been informed of this, I would not have done the hallway. The quality of Mike's work is good but he needs to be very clear regarding what one can expect based upon the job that has been contracted.

Mike and Universal Hardwood Flooring were amazing. From the very first phone call, Mike was…read morereliable and easy to work with. His team arrived right when they said they would, and they worked efficiently, with great attention to detail. I could not have asked for a better experience or a better result! The floors are beautiful, and my home feels so refreshed!